© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen

Managerial Accounting and the

Business Environment
Chapter 1

© 2015 McGraw-Hill Education

 Comparison of Financial and Managerial
Accounting
Financial Accounting Managerial Accounting
1. Users External persons who Managers who plan for
make financial decisions and control an organization

2. Time focus Historical perspective Future emphasis

3. Verifiability Emphasis on Emphasis on relevance
versus relevance verifiability for planning and control

4. Precision versus Emphasis on Emphasis on

timeliness precision timeliness
5. Subject Primary focus is on Focuses on segments
the whole organization of an organization

6. GAAP Must follow GAAP Need not follow GAAP

and prescribed formats or any prescribed format
7. Requirement Mandatory for Not
external reports Mandatory

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 3

 Work of Management

Planning
Controlling
Decision
Making

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 4

 Planning

Establish Goals.

Specify How Goals

Will Be Achieved.

Develop Budgets.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 5

 Controlling

The control function gathers feedback to

ensure that plans are being followed.

Feedback in the form of performance reports

that compare actual results with the budget
are an essential part of the control function.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 6

 Decision Making

Decision making involves

making a selection among
competing alternatives.

What should
we be selling?
Who should
we be serving?
How should
we execute?
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 7
 Management Accounting and Cost
Accounting
 Management Accounting
 relates to the provision of appropriate information, including cost
information for decision-making, planning, control, and
performance evaluation.
 Cost accounting
 defines costs and valuates inventories to help managers to run
businesses; examples including
 FIFO, weighted average inventory valuation technique
 Job costing, Process costing, Activity-based costing
 Cost allocation techniques
Management Accounting and Cost Accounting
• are intertwined and
• the terms are sometimes interchangeable
 their functions are to help companies make better decisions

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 8

 Managerial Accounting and Globalization

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© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 9

 Customer Value Propositions
Customer
Understand and respond to
Intimacy
individual customer needs.
Strategy

Operational Deliver products and services

Excellence faster, more conveniently,
Strategy and at lower prices.

Product
Leadership Offer higher quality products.
Strategy
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 10
 Value Creation:
Value-added activities and processes
 Create value to stakeholders
 Need to pay attention to value-added (vs. non-value-
added) activities and processes
 Possible techniques focusing on value-added activities and
processes include:
 Activity-based costing and management
 Lean production
 Just-in-time inventory management and production
 Theory of Constraints
 Kaizen costing
 Life-cycle costing
 Target pricing and costing
 Quality management, e.g. total quality management and six sigma

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 11

 Value Creation:
Different Perspectives
 External Perspectives – Value chain management
 Suppliers (upstream)
 Customers (downstream)
 Internal Perspectives – Value chain management
 Business processes (examples mentioned in slide 17)
 Leadership Perspective
 Leaders who can unite behaviors of fellow employees
 Need to consider intrinsic and extrinsic motivating factors
 Need to be aware of cognitive biases that adversely affect
planning, controlling and decision making.
 Cultural Perspective
 National and organizational cultures
 Power distance, individualism, uncertainty avoidance, masculinity
and long-term orientation
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 12
 Process Management
A business
process is a series of
steps that are followed in order to
carry out some task in
a business.

Product Customer
R&D Design Manufacturing Marketing Distribution Service

Business functions making up the value chain

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 13

 Managerial Accounting:
Beyond the Numbers
In addition to the External, Internal, Leadership and
Cultural Perspectives, the following four business
management perspectives also go beyond the
numbers to enable intelligent planning, control, and
decision making:
• An Ethics Perspective
• A Corporate Governance Perspective
• An Enterprise Risk Management Perspective
• A Corporate Social Responsibility and
Sustainability Perspective

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 14

 An Ethics Perspective
All Professional Management Accountants Bodies issue their
own Code of Conduct but they all share similar fundamental
principles and conceptual approaches as the one issued by
the Institute of Management Accountants.
The Institute of Management Accountants’ (IMA) Statement
of Ethical Professional Practice
consists of two parts that offer guidelines for:
 Ethical behavior.
 Resolution for an ethical conflict.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 15

 An Ethics Perspective:
IMA Guidelines for Ethical Behavior
Recognize and
communicate professional
limitations that preclude
responsible judgment.

Maintain Follow applicable

professional Competence laws, regulations
competence. and standards.

Provide accurate, clear,

concise, and timely decision
support information.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 16
 An Ethics Perspective:
IMA Guidelines for Ethical Behavior

Do not disclose confidential

information unless legally
obligated to do so.

Do not use
confidential
information for Confidentiality
unethical or illegal
advantage.

Ensure that subordinates do

not disclose confidential
information.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 17
 An Ethics Perspective:
IMA Guidelines for Ethical Behavior

Mitigate conflicts of
interest and advise others
of potential conflicts.

Refrain from
conduct that
would prejudice Integrity
carrying out
duties ethically.
Abstain from activities that
might discredit the
profession.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 18

 An Ethics Perspective:
IMA Guidelines for Ethical Behavior
Communicate information
fairly and objectively.

Disclose delays or
deficiencies in information
Credibility timeliness, processing, or
internal controls.

Disclose all relevant

information that could
influence a user’s
understanding of reports
and recommendations.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 19
An Ethics Perspective:
IMA Guidelines for Resolution of an Ethical Conflict
Follow employer’s established policies.
For an unresolved ethical conflict:
 Discuss the conflict with immediate supervisor or
next highest uninvolved manager.
 If immediate supervisor is the CEO, consider the
board of directors or the audit committee.
 Contact with levels above the immediate supervisor
should only be initiated with the supervisor’s
knowledge, assuming the supervisor is not involved.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 20

 An Ethics Perspective:
IMA Guidelines for Resolution of an Ethical Conflict
Follow employer’s established policies.
For an unresolved ethical conflict:
 Except where legally prescribed, maintain
confidentiality.
 Clarify issues in a confidential discussion with an
objective advisor.
 Consult an attorney as to legal obligations.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 21

 An Ethics Perspective:
Why Have Ethical Standards?

Ethical standards in business are essential for a

smooth functioning economy.

Without ethical standards in business, the

economy, and all of us who depend on it for
jobs, goods, and services, would suffer.

Abandoning ethical standards in business would

lead to a lower quality of life with less
desirable goods and services at higher prices.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 22
 An Ethics Perspective:
Company Codes of Conduct

Broad-based statements of a
company’s responsibilities to:

Employees Customers Suppliers

And to the communities in

which the company operates.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 23
 An Ethics Perspective:
Codes of Conduct on the International Level
The Code of Ethics for Professional
Accountants, issued by the International
Federation of Accountants (IFAC), governs the
activities of professional accountants worldwide.

In addition to integrity and objectivity, resolution of ethical

conflicts, competence, and confidentiality, the IFAC’s code
deals with the accountant’s ethical responsibilities in:
Taxes,
Independence,
Fees and commissions,
Advertising and solicitation,
Handling of monies, and
Cross-border activities.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 24
 A Corporate Governance Perspective

The system by
which a company is directed
and controlled.
Board of Incentives and
Directors monitoring for

Top To pursue
Management objectives of

Stockholders
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 25
 A Corporate Governance Perspective:
The Sarbanes-Oxley Act of 2002
The Sarbanes-Oxley Act of 2002 was intended to protect the
interests of those who invest in publicly traded companies by
improving the reliability and accuracy of corporate financial
reports and disclosures. Six key aspects of the legislation include: 
 The Act requires both the CEO and CFO to certify in writing
that their company’s financial statements and disclosures
fairly represent the results of operations.
 The Act establishes the Public Company Accounting Oversight
Board to provide additional oversight of the audit profession.
 The Act places the power to hire, compensate, and terminate
public accounting firms in the hands of the audit committee.
 The Act places restrictions on audit firms, such as prohibiting
public accounting firms from providing a variety of non-audit
services to an audit client.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 26
 A Corporate Governance Perspective:
The Sarbanes-Oxley Act of 2002
(continued)
 The Act requires a public company’s independent auditor
to issue an opinion on the effectiveness of the company’s
internal control over financial reporting to accompany
management’s assessment, and both are included in the
company’s annual report.
⑥ The Act establishes severe penalties for certain behaviors,
such as:
• Up to 20 years in prison for altering or destroying any
documents that may eventually be used in an official
proceeding.
• Up to 10 years in prison for retaliating against a
“whistle blower.” 
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 27
 An Enterprise Risk Management Perspective
Should I try to avoid the risk,
share the risk, accept the
risk, or reduce the risk?
A process used
by a company to
proactively identify
and manage risk.

Once a company identifies its risks, perhaps the

most common risk management tactic is to reduce
risks by implementing specific controls.
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 28
 An Enterprise Risk Management Perspective
Examples of Controls to
Examples of Business Risks Reduce Business Risks
● Products harming customers ● Develop a formal and rigorous
new product testing program
● Losing market share due to the ● Develop an approach for legally
unforeseen actions of competitors gathering information about
competitors' plans and practices
● Poor weather conditions shutting ● Develop contingency plans for
down operations overcoming weather-related
disruptions
● Website malfunction ● Thoroughly test the website
before going "live" on the Internet
● A supplier strike halting the flow ● Establish a relationship with two
of raw materials companies capable of providing
raw materials
● Financial statements unfairly ● Count the physical inventory on
reporting the value of inventory hand to make sure that it agrees
with the accounting records
● An employee accessing ● Create password-protected barriers
unauthorized information that prohibit employees from
obtaining information not needed
to do their jobs

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 29

 Corporate Social Responsibility &
Sustainability Perspective
Corporate social responsibility (CSR) is a concept
whereby organizations consider the needs
of all stakeholders when making decisions.

Environmental
Customers Employees Suppliers Communities Stockholders & Human Rights
Advocates

CSR extends beyond legal compliance

to include voluntary actions that satisfy
stakeholder expectations.

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 30

 Corporate Social Responsibility &
Sustainability Perspective
Examples of Corporate Social Responsibility
Companies should provide customers with: Companies and their suppliers should provide
● Safe, high quality products that are fairly employees with:
priced ● Safe and humane working conditions
● Competent, courteous, and rapid delivery ● Non-discriminatory treatments and the
of products and services right to organize and file grievances
● Full disclosure of product-related risks ● Fair compensation
● Easy to use information systems for ● Opportunities for training, promotion,
shopping and tracking orders and personal development
Companies should provide suppliers with: Companies should provide communities with:
● Fair contract terms and prompt payments ● Payment of fair taxes
● Reasonable time to prepare orders ● Honest information about plans such as
● Hassle-free acceptance of timely and plant closings
complete deliveries ● Resources that support charities, schools,
● Cooperative rather than unilateral and civic activities
actions ● Reasonable access to media sources
Companies should provide stockholders with: Companies should provide environmental
● Competent management and human rights advocates with:
● Easy access to complete and accurate ● Greenhouse gas emissions data
financial information ● Recycling and resource conservation data
● Full disclosure of enterprise risks ● Child labor transparency
● Honest answers to knowledgeable ● Full disclosure of suppliers located in
questions developing countries
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 31
 Corporate Social Responsibility &
Sustainability Perspective
Sustainability
Global Reporting Initiative (GRI)
• promotes a systematic and standardized approach
o to corporate social responsibility and embed it in corporate culture;
o to stimulate demand for sustainability information;
thus benefitting both reporting organizations and report users.

International Federation of Accountants (IFAC) Sustainability Framework

• Organizations should
o achieve a “Triple Bottom-Line”
 Economic, environmental an social goals
(or 3Ps: Profit, Planet, and People)
 promote a sound corporate governance and ethical responsibility
to ensure financial success through ethical operations and
transactions;
 promote cultural diversity and equality;
 provide opportunities for social and economic development of the
communities; and
 minimize environmental damages, and provide a safe working
and living environment for the communities. 32
© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen
 Sustainability Reporting:
GRI Registered Companies

Examples of GRI Registered Companies

Asia: Air China, AsusTek, Canon, Reliance Industries, Samsung
Securities, SingTel
Europe: Air France-KLM, BP, Daimler, Nestle, Nokia
United States: AT&T, Dell, ExxonMobil, Intel, Johnson & Johnson

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 33

 Professional Qualification of Management
Accountants
• Traditional accounting qualifications, e.g. Chartered Accountants (ACA), Certified
Public Accountants (CPA) and Chartered Certified Accountants (ACCA)
• Management accountants qualifications, e.g.:
Institution Abbrev Country Qualification

The Institute of Management Accountants IMA US CMA

Certified Management Accountants of Canada CMA Canada CMA

(previously known as The Society of Management Accountants of Canada) Canada

The Chartered Institute of Management Accountants CIMA UK FCMA , ACMA

The Institute of Certified Management Accountants of ICMA Australia CMA

Australia

- CMA Philippines Philippines CMA

- CMA Indonesia Indonesia CMA

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 34
 End of Chapter 1

© 2015 McGraw-Hill Education Garrison, Noreen, Brewer, Cheng & Yuen 35