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Mabel's Labels Case Study

This case study describes the implementation of a results-only work environment (ROWE) at Mabel's Labels, a successful Canadian entrepreneurial business that produces labels for children's toys and other products. Mabel's Labels adopted ROWE in 2013 without testing how it would impact productivity or workloads. While it took time to adjust to ROWE, which provides employees significant flexibility, productivity and job satisfaction increased. However, management acknowledges that avoiding reverting to old practices requires sustained effort under ROWE. The executive team rushed ROWE implementation, resulting in various issues.

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Raj Kumar
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190 views

Mabel's Labels Case Study

This case study describes the implementation of a results-only work environment (ROWE) at Mabel's Labels, a successful Canadian entrepreneurial business that produces labels for children's toys and other products. Mabel's Labels adopted ROWE in 2013 without testing how it would impact productivity or workloads. While it took time to adjust to ROWE, which provides employees significant flexibility, productivity and job satisfaction increased. However, management acknowledges that avoiding reverting to old practices requires sustained effort under ROWE. The executive team rushed ROWE implementation, resulting in various issues.

Uploaded by

Raj Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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MABEL’S LABELS CASE

STUDY
SUMMARY

The implementation of a results-only work environment (ROWE) at Mabel's Labels,


a successful entrepreneurial business in Canada, is described in this case. This
company began with producing labels for children's toys, but has now expanded to
provide labels for a wide range of products, including child safety devices. Mabel's
Labels is a celebrity-endorsed business with a strong marketing foundation. ROWE
was implemented in 2013 without any testing to see how it will affect corporate
productivity and employee workload, yet it took a long time to get used to.
Employees in an organisation with ROWE have a lot of freedom.The company and
its executives are determined to continue growing the organisation while
maintaining the ROWE strategy. As a result of ROWE, productivity and employee
job satisfaction increased as a result of this adoption. Management acknowledges
that ROWE demands a dedicated effort to avoid the team reverting to old
practises. The executive team at Mabef's Labels rushed to implement ROWE, which
resulted in a slew of issues.
PROBLEM STATEMENT

 Employees respect and retain to flourish at ROWE.


 Employees' lack of knowledge of the ROWE system.
 Miscommunication and misinterpretation because of emails.
 Struggle in handling WFH employees and running hours withinside the office.
 Talented people are underutilised.
 Before enforcing ROWE, it turned into now no longer nicely evaluated or
researched.
SOLUTIONS

 Develop a structured system that implements rules and limitations to ROWE


to create a more definitive understanding amongst the organization and a
rewards oriented environment
 Implement an innovative organisational system that allows staff to work
flexible hours while also fostering teamwork and imposing deadlines on a
regular basis for each project using collaborative technologies and electronic
communication such as Office 365 Business Premium.
 Modify ROWE to include frequent required in-person meetings and employee
functions aimed to keep employees informed and personally engaged to their
coworkers.
KEY LEARNINGS

 To gain a better understanding of workplace flexibility models and how they


affect businesses and employees.
 -To comprehend the advantages and disadvantages of leadership in a ROWE
context.
 -To allow for a mid-course analysis of a large organisational transformation
programme and the development of recommendations.
 -The change leader sees ROWE as a strategic endeavour to improve the
organization's culture, and ROWE has improved employee attitudes and
productivity.
THANK YOU

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