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CH 7 Organisation and Leadership

Organisation structure involves levels of management, division of responsibilities, and communication channels. An organisation chart shows reporting relationships and positions. Managers have a span of control over subordinates and are part of a chain of command passing instructions down. Delegation allows managers to concentrate on important tasks while giving subordinates interesting work and career opportunities. Good managers motivate employees, provide guidance, and inspire achievement of goals. They also manage resources effectively. Trade unions help employees negotiate for improved pay, working conditions, and treatment through collective bargaining strength. They provide benefits but also costs to both employees and employers.

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134 views26 pages

CH 7 Organisation and Leadership

Organisation structure involves levels of management, division of responsibilities, and communication channels. An organisation chart shows reporting relationships and positions. Managers have a span of control over subordinates and are part of a chain of command passing instructions down. Delegation allows managers to concentrate on important tasks while giving subordinates interesting work and career opportunities. Good managers motivate employees, provide guidance, and inspire achievement of goals. They also manage resources effectively. Trade unions help employees negotiate for improved pay, working conditions, and treatment through collective bargaining strength. They provide benefits but also costs to both employees and employers.

Uploaded by

Fiona Tauro
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Organisation And

Management
Organisation Structure
• levels of management and
• division of responsibilities
Advantages of Organisation Chart
• aware of which communication channel is used 
• Knows their position  (know who they are accountable to and who
they are accountable for)
• Shows the links and relationship 
• a sense of belonging 
Span of Control
• number of subordinates working directly under a manager
Chain of Command
• instructions to be passed on from senior managers to lower levels
of management.
Link Between span of Control and Chain
of Command
Advantages of a short chain of command
• Communication is quicker 
• Top managers are less remote from lower employees,
• Encourage them to delegate responsibility 
People in the Organisation
• Director who has final responsibility for the work of everyone in the
department.
• Line managers have direct responsibility for people below them in the
hierarchy of an organisation.
• Supervisors are junior managers who have direct control over the
employees below them in the organisational structure.
• Staff managers are specialists who provide support, information and
assistance to line managers.
Role of Managers
• Planning: involves setting aims or targets
• Organising : Tasks must be delegated to others in the organisation.
manager’s responsibility to organise people and resources effectively
• Coordinating: departments in the organisation work together to
achieve the plans originally set by the manager
• Commanding: concerned with guiding, leading and supervising
people
• Controlling: measure and evaluate the work of all individuals and
groups to make sure that they are on target.
Delegation

Giving a subordinate the authority to perform


particular tasks
Advantages of Delegation
.
Advantages – Managers
- Concentrate on important task
- Measure the performance of employees
- Less mistakes

Advantages – Subordinates
- Interesting
- Motivating
- Career opportunities
Why might a manager not delegate?
• afraid that the subordinates might fail
• wants to control everything by themselves
• Insecurity
Importance of Good Managers
• motivate employees
• give guidance and advice to employees they manage
• inspire employees they manage to achieve more than they thought
possible
• manage resources effectively and keep costs under control
• increase profitability of the business.
Effective Managers
Leadership
• Good management needs good leadership
• Politicians, religious leaders, team captains
• Some more effective than others
• Inspire the best out of the workforce
• Common Goals
• Types of Leadership
• Autocratic Leadership
• laissex-faire Leadership
• Democratic Leadership
Autocratic Leadership
• Managers in charge of business
• Employees follow orders
• Take decisions by themselves
• One way communication – Top to down

Advantage - Quick decision making, for example, during a crisis.


Disadvantage – Demotivating for employees because they cannot give
suggestions.
Democratic Leadership
• gets other employees involved in the decision-making process
• Discussion before the final decision which is made by the leader
• Two way communication

Advantage - Better decisions


Disadvantages – cannot be applied for all decisions example –
redundancy of employees
Laissez-faire
• Employees are left to make their own decisions and organise their
own work
• Communication is difficult
• Leader has limited role

• Advantages – Employees can show they creativity and responsibility


• Disadvantages – Not appropriate for all types of organisations –
Customer service
Trade Union
• Helps employees to achieve improvements in different aspects of their
employment
• Its a type of pressure group

Interest of Trade union


- Improving employees pay
- pleasant environment in which to work
- Fair treatment by their employer
- proper training
- Safe working environment
Benefits to Employees
• Strength in numbers when negotiating with employers.
• Improved working conditions
• Improved work environment
• Improved benefits for members who are not working
• Improved job satisfaction
• Advice and/or financial support to members
• Benefits to union members
• Meet government officials to influence policies for the benefit of workers.
• Secure employment
Disadvantages to Employees
• It costs money to be a member.
• Workers may be required to take industrial action even if they don’t
agree.
Benefits to Employers
• Improves communications between workers and management.
• Wage agreements will be easier to negotiate with a trade union than
with many individual workers.
Disadvantages to Employers
• Trade union organise strikes
• wages are likely to be higher – adding to business cost

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