Introduction

Description of Business - Staffing is an exciting and diverse industry. It has blossomed from a fairly narrow
sector known for providing office personnel to fill in for sick or vacationing workers to a major industry
that provides a full range of human resource services to virtually every type of business and employer. It
provides Staffing solutions (assisting the customers in finding the right candidates) to meet specific client
needs, from short assignments to full-time hires.

One of the larger and more robust niches today is the IT staffing and solutions segment that
furnishes IT, computer, and engineering professionals both on a contingent and / or project basis.

Why a business use Staffing Agencies?

• Improve Productivity: Bringing in temporary workers to handle work overload can prevent employee
burnout of full-time staff.
• Try Before You Buy: Temporary employees give the business a chance to try out an employee before
making a permanent offer of employment.
• Decrease Costs: Temporary staff persons are employed by the staffing agency, not the business that is
using their services. This can decrease the overall costs of the employee as the business does not have
to provide benefits to a temporary staff member.
• Increase Flexibility: Temporary employees allow businesses to use staff as needed
 Why Staffing Agencies?
Why a candidate choose to work for a staffing firm: The best reason to work for a staffing company is the
reliable connection to the work a candidate need and want. The staffing industry is almost always hiring. But
there are a host of other reasons why a staffing job can be a great choice.
• Staffing companies have jobs to fill: Businesses of all types and sizes turn to staffing firms for flexibility and access
to talent. They know that staffing companies are experts in recruiting and matching employees for temporary,
contract, or permanent positions. So when they have job openings, they increasingly go to staffing firms to help
meet their workforce needs.
• Transition to a Permanent Job: Nearly 90% of temporary and contract employees say that staffing work makes
them more employable. A research shows that temporary employment is a bridge to permanent jobs. Nearly 90%
of temporary and contract employees also say that staffing work makes them more employable. About half (49%)
say working with a staffing firm is a way to get a permanent job. And one-third (34%) of temporary and contract
employees were offered permanent positions by a client firm where they had worked on assignment—with two-
thirds (66%) of those accepting the offers of employment.
• Flexibility: With a staffing firm, you can gain exposure to a variety of companies, jobs, and opportunities.
Temporary employment allows you to work when and where you choose. You can work full-time or part-time. Take
a summer off. Work just three or four days a week. Fit your schedule around college classes.
Working for a staffing firm also allows you to experience a variety of industries, companies, and careers you
might never have thought of trying—without a long-term commitment. You can find an assignment, job setting, or
location that suits your current needs. Since businesses always need temporary help, steady work is common.
• Choose Your Work: When you’re working with a staffing firm, you can gain exposure to a variety of companies,
jobs, and opportunities. Assignments can range from a few hours to a few years. After several assignments, you’ll
have a much better idea of the kind of corporate culture, management, and projects you most enjoy.
Employee Satisfaction In Staffing Firms
 Scope Of Business
Scope of Business (Market Size) - During a year, America’s staffing companies hire nearly
17 million temporary and contract employees. More than three million temporary and
contract employees work for America’s Staffing Companies during an average week.

In the U.S., there are about 20,000 staffing and recruiting companies, which altogether
operate around 39,000 offices. Approximately 55% of companies and 74% of offices
are in the temporary and contract staffing sector of the industry.

Market Size Based on Occupational Categories:

• 37% Industrial
• 28% Office–Clerical and Administrative
• 13% Professional–Managerial
• 13% Engineering, Information Technology, and Scientific
• 9% Health Care
Scope Of Business
 Types Of Staffing Services
• Full time Placement - A staffing firm brings together job seekers and
potential employers for the purpose of establishing a permanent
employment relationship.
• Temporary Staffing - A staffing firm hires its own employees and assigns
them to support or supplement a client’s workforce in situations involving
employee absences, temporary skill shortages, seasonal workloads, and
special projects. Temporary jobs can also lead to permanent placements.
• Temporary to hire Staffing - A staffing firm employee works for a client
during a trial period during which both the employee and the client
consider establishing a permanent employment relationship.
• Contract Staffing - A staffing firm supplies employees to work on long-
term assignments. Employees are recruited, screened, and assigned by
the staffing firm.
 The staffing firm served below occupational categories. Our
organization would be primarily serving IT.

Healthcare - Physicians, dentists, nurses, hygienists, medical

technicians, therapists, home health aides, custodial care workers,
etc.

Occupational Industrial - Manual laborers, food handlers, cleaners, assemblers,

Categories
drivers, tradesmen, machine operators, maintenance workers, etc.

Served By Engineering, Information Technology and Scientific - Consultants,

analysts, programmers, designers, installers, and other occupations

Staffing Firm
involving computer sciences or communications technology, etc.

Office Clerical and Administrative - Secretaries, general office clerks,

receptionists, administrative assistants, word-processing and data
entry operators, cashiers, etc.

Professional and Managerial - Accountants, bookkeepers, attorneys,

paralegals, middle and senior managers, advertising and marketing
executives, and other non-technical occupations that require higher
skill or education levels
 Business Model And Revenue Generation
Terminology:
End customer – companies that actually and eventually utilizes the services and for whom
the work is being performed. For eg. Pfizer, Sun Pharma, Citibank, Bank Of America….
Implementation Partner/System Integrators – Consulting firms having expertise in
domain and technology that assists customers implement, execute, staff and manage
the entire project. For eg. Deloitte, IBM, Accenture, TCS, Wipro, HCL….
Staffing Firms – Staffing firms assists end customers, implementation partners or other
staffing firms in sourcing and recruiting a candidate for a particular position. Based on
the layer/tier they are positioned they are referred as Tier1, Tier2…
H1B Sponsor Agencies: Agencies that holds the H1B (work authorization visa) of the
candidate. Candidates having H1B can work through their H1B sponsorship company.
Independent Candidates: Candidates who are US Citizens or Green Card
Holders/Permanent Resident of America are independent contractors that means they
can work for any employer.
 Flow Of Requirement And Our Positioning
End Customer/Implementation Partner

Tier1 Vendors (we are positioned here in case the requirement is coming directly from
implementation partner to us)

Tier2 Vendors (we are positioned here in case the requirement is coming from end
customer or implementation partner via Tier1 staffing agencies to us)

Tier 3/H1B Sponsor Agencies Independent Contractors i.e GC/USC (the

actual consultant that performs the
work)
H1B Consultants (the actual consultant that
performs the work)
 Revenue and Payments
Contract Staffing Permanent Placements
Staffing agencies bills the customer after Staffing agencies bills the customer on a
adding an hourly mark up on candidate's agreed fee which is calculated as a % of
pay rate and they get paid as long as the candidate's annual base salary. It is a one
contract runs. time fee paid to the agencies.

• The staffing agencies bills the customer for their

services as defined in the agreement and purchase
order (PO).
• The staffing agencies gets paid by their customer
only upon a successful hiring of a client and after
fulfilling the terms and conditions of the agreement.
 Customer Segments
The staffing services can be provided to the
end user (end client) directly or through MSP
or VMS, Implementation Partner (Big
Consulting Firms that implement and manage
projects for End Clients), Staffing Agencies that
provides services to the end client directly or
through MSP.
 Thank you
And Happy Recruiting
 Let's Know The Country USA
The United States of America (USA), commonly known as the United
States (U.S. or US), the States or simply America, is a country comprising
50 states, a federal district, five major self-governing territories, and various
possessions. It is the world's third or fourth-largest country by total area and is
slightly smaller than the entire continent of Europe. Most of the country is
located in central North America between Canada and Mexico.

• Capital: Washington, D.C.

• Area: 3.8 million square miles (9.8 million km2)
• Population: Approx. 328 million
• Most populous city: New York City
• Government: Federal presidential constitutional republic
• President: Donald Trump (R)
• Vice-President: Mike Pence (R)
• House Speaker: Nancy Pelosi (D)
• Chief Justice: John Roberts
 US Time Zones
• PST (Pacific Standard Time)
• MST (Mountain Standard Time) – An hour ahead of PST
• CST (Central Standard Time) – An hour ahead of MST
• EST (Eastern Standard Time) – An hour ahead of EST

India is ahead of 13hrs and 30 minutes of California, USA (PST)

India is ahead of 11hrs and 30 mins of Plano, Texas (CST)
Daylight Saving Time (DST) – DST is an act to preserve daylight and provide
standard time. DST in USA begins 2.00 a.m. (Second Sunday in March) when
the lock is set one hour forward (i.e losing one hour) and ends 2:00 a.m.
(First Sunday in November) when the clock is set one hour back (i.e. gaining
one hour.
 Immigration Status
There are four types of immigration status:
• U.S. Citizens
• Permanent or Conditional residents:
a) Legal Permanent Residents (LPRs) are those who have a “green
card
b) Conditional residents are those who have been married less
than two years before they received their green card
• Non-Immigrants: People who fall into this category are in the country
legally, but only on a temporary basis. Examples include- students (F-1
visa), business visitors or tourists (B1/B2 visas), fiancées (K-1 visa),
individuals granted temporary protected status.
• Undocumented: People who are in the country without permission, or
illegally, are called undocumented.
 Types of Visas
What is a Visa?
It is a document that allows a person to enter to
a foreign country.

A citizen of a foreign country who seeks to enter

the United States generally must first obtain a
U.S. visa, which is placed in the traveler’s
passport.
 Types of Visas in U.S.
The type of visa one must obtain is defined by
U.S. immigration law and relates to the purpose
of the travel. There are two main categories of
U.S. visas:
Nonimmigrant visas – For travel to the United
States on a temporary basis.
Immigrant visas – For travel to live permanently
in the United States
 Types of Visas in U.S.
• Nonimmigrant visas : For travel to the United
States on a temporary basis. The purpose of
an individual’s intended travel and other facts
will determine what type of visa is required
under U.S. immigration law. There are many
visa categories that falls under nonimmigrant
visas but let us get an understanding on those
that we will dealing with quite often at work.
 Types of Visas in U.S.
Below is the list of nonimmigrant visa that we will be dealing with quite
often at work.
• H1-B - Specialty occupations in fields requiring highly specialized
knowledge
• H4 – It is a dependent visa issued to the dependent family members
(Spouse and Children) of H1-B visa holders.
• L2 – It is dependent visa issued to the dependent family members
(Spouse and Children) of L1 visa holders
• E-3 - Australian professional specialty
• TN/TD - NAFTA (North America Free Trade Agreement) professional
worker: Mexico, Canada
The above visa categories are working visas that allows an individual to
work in U.S.
 Types of Visas in U.S.
Other than this, you would have commonly
heard the B1 (Business visitor), B2 (Tourism,
vacation, pleasure visitor), F (Student). Please
note that these visas does not allow a person to
work in U.S. However, they can stay there
temporarily.
 Types of Visas in U.S.
Immigrant visas – For travel to live permanently
in the United States. Below are few visa
categories that falls under immigrant visas.
• IR1, CR1 – Spouse of a U.S. Citizen
• K1 – Fiancé to marry a U.S. Citizen and live in
U.S.
 Work Authorization
What is a work authorization in U.S.?
An individual’s work authorization, or employment
eligibility, refers to his or her legal right to work in
the United States.

U.S. citizens, born or naturalized, are always

authorized to work in the United States, while
foreign citizens may be authorized if they have an
immigration status that allows them to work.
 Work Authorization
Lets us know the work authorizations that we would be
working with mostly while recruiting:
• H1B
• EAD (Employment Authorization Document) There are
different types of EAD’s. Below is the list of EAD’s that we
must know
– OPT (Optional Practical Training) EAD
– CPT (Curricular Practical Training) EAD
– H4-EAD
– L2-EAD
– GC-EAD
 Work Authorization
• TN Permit
• GC (Green Card) or Permanent Resident
• U.S. Citizen