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Wachemo University Cisco Academy IT Essential: Instructor: Degale Desta (M.SC.) E-Mail

The document outlines an IT Essentials 5.0 course offered at Wachemo University through Cisco Academy. The 12-chapter course covers topics like computer assembly, operating systems, networks, laptops, mobile devices, printers, security, and troubleshooting. The goals are to teach students to configure, maintain, and repair personal computer systems and components. Upon completing the course, students will be able to perform tasks like assembling a desktop computer, installing operating systems, connecting computers to a network, and implementing basic hardware security principles. The course content is delivered through Cisco NetSpace and aligns with CompTIA A+ certification exams.

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81 views6 pages

Wachemo University Cisco Academy IT Essential: Instructor: Degale Desta (M.SC.) E-Mail

The document outlines an IT Essentials 5.0 course offered at Wachemo University through Cisco Academy. The 12-chapter course covers topics like computer assembly, operating systems, networks, laptops, mobile devices, printers, security, and troubleshooting. The goals are to teach students to configure, maintain, and repair personal computer systems and components. Upon completing the course, students will be able to perform tasks like assembling a desktop computer, installing operating systems, connecting computers to a network, and implementing basic hardware security principles. The course content is delivered through Cisco NetSpace and aligns with CompTIA A+ certification exams.

Uploaded by

ዕንቁ ሥላሴ
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Wachemo University

Cisco Academy
IT Essential

Instructor: Degale Desta (M.Sc.)


E-mail: [email protected]

January 18, 2016


IT Essentials 5.0 Course Outline
Course Chapters and Goals
Ch. 1 Introduction to the Personal Computer Ch. 7 Laptops
Goal::Describe a personal computer system Goal: Describe how laptops are constructed, basic
configuration, maintenance, and troubleshooting

Ch. 2 Lab Procedures and Tool Use Ch. 8 Mobile Devices


Goal: Demonstrate safe lab procedures and Goal: Describe operating systems, basic
proper tool use configuration, maintenance, security, and repair for
mobile devices
Ch. 3 Computer Assembly Ch. 9 Printers
Goal: Assemble a desktop computer from Goal: Demonstrate range of procedures required for
compatible components and upgrade a printers
computer system to meet requirements
Ch. 4 Overview of Preventative Maintenance and Ch. 10 Security
Troubleshooting Goal: Explain importance of security, describe
Goal: Explain the basic rules of preventive procedures, and perform security measures
maintenance and the troubleshooting process
Ch. 5 Operating Systems Ch. 11 The IT Professional
Goal: Install, upgrade, navigate, and Goal: Describe the communication and related skills
troubleshoot various operating systems needed by an IT professional

Ch. 6 Networks Ch. 12 Advanced Troubleshooting


Goal: Describe, create, and maintain a network Goal: Perform advanced troubleshooting procedures
on computers, operating systems, laptops, printers,
and networks
IT Essentials 5.0 Course Objectives
After completing the course, students will be able to perform the following tasks:
Define information technology (IT) and describe the components of a personal computer

Describe how to protect people, equipment, and the environment from accidents, damage, and contamination

Perform a step-by-step assembly of a desktop computer

Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process

Install and support the Windows 7 operating system

Upgrade or replace components of a laptop and printer, based on customer needs

Describe the features, characteristics, and operating systems of mobile devices

Configure computers to connect to an existing network

Implement basic hardware and software security principles

Apply good communications skills and professional behavior while working with customers

Perform preventive maintenance and basic troubleshooting

Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating
systems, networking, and security
• Delivered in Cisco NetSpace, with improved user
interface and learning environment features and
functionality
• 12 chapters and chapter exams
• Approximately 600 assessment items
• 1 skills review exam, 1 checkpoint exam, 1 practice
final, 1 final exam, 1 skills-based assessment, and 2
practice exams for CompTIA A+ certification
• Approximately 180 hands-on labs and activities
• mobile operating system (OS)
• CompTIA Approved Quality Content - aligns with
CompTIA A+ certification exams
• New translated versions will be based on 5.0
ITE 5.0 Chapter 220-801 exam 220-802 exam
1. Personal Computer
2. Lab Procedures
3. Computer Assembly
4. Preventive Maintenance
5. Operating Systems
6. Networks
7. Laptops
8. Mobile Devices
9. Printers
10. Security
11. The IT Professional
12. Advanced Troubleshooting
Thank you.

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