TI O NS
P LI A
C
AP
OF E
ME RC
E C O M
APPLICATIONS & IMPLEMENTATIONS
Document Automation in Supply Chain and Logistics
Domestic and International Payment Systems
News Groups
Enterprise Content Management
Online Banking
Online Shopping and Order Tracking
Instant Messaging
Online Office Suites
Social Networking
Electronic Tickets
Digital Wallet Management
Teleconferencing
m a ti o n
t A u t o
um e n
Doc in
C h a i n
Su p pl y
&
g i s ti c s
Lo
SUPPLY CHAIN - System of organizations , people , activities , info & resources in moving product
or service from supplier to customer .
LOGISTICS - The commercial activity of transporting goods to customers .
DOCUMENT AUTOMATION - The design of systems and workflows that assist in the creation
electronic documents .
Supply chain and logistics involve online documents like invoice , packing slips / lists forms or
reports of many types , which are usually the contracts between the consignee ( buyer ) and the
consigner ( seller ) . It involves online services like user or seller registration , online document
generator which generates these documents required . Hence , it is an implementation of e - commerce .
m e s t i c
D o
&
t i o n a l
e r na
Int y st e m s
m e n t S
Pa y
PAYMENT SYSTEM - System used to settle the financial transactions through the transfer of
monetary value , and includes the institutions , instruments , people , rules , procedures , standards and
technologies that make such exchanges possible .
Electronic Payment can narrowly refer to e - commerce , as it is a payment made for buying and
selling goods and services offered through internet . Domestic Payment refers to the payment made
within the country and international payment refers to the payment made globally across various
countries . International Payment refers to the payment made across the countries .
roup s
N e ws g
NEWSGROUPS - It is a repository for messages posted from many users in different locations .
These are functionally similar to the discussion forums on the World Wide Web .
Newsgroup servers are hosted by various organizations and institutions . Most host their own servers
or rent access to one , for their subscribers . It involves user subscription and payment online , it
makes an important implementation of e - commerce .
r p r i se
En t e
o n te n t
C nt
a g e m e
M a n
ENTERPRISE CONTENT MANAGEMENT ( E C M ) - It is a formalized means of organizing
and storing an organization’s documents , and other content , that relate to the organization’s process .
An organization has various branches worldwide which makes it a complex system to manage and
hence keep it running . Thus , E C M was introduced which made the management online . E C M
involves various document generation , transaction etc , online which makes it an important
implementation of e - commerce .
O n li n e
an k i n g
B
ONLINE BANKING - An electronic payment system that enables the customers of a bank or other
financial institutions to conduct financial transactions through a website .
Online Banking involves transactional and non - transactional activities . It has it’s advantages to both
bank and its customer . It allows them to permanently access the bank from anywhere in lower
transaction costs and without any security problems .
Since Online Banking involves online services and operations with the bank which is a major
concept of e - commerce , so it is an implementation of e - commerce .
O n l i n e
op p i n g
Sh
&
Or d e r
a c k i n g
Tr
ONLINE SHOPPING - A form of e - commerce which allows the consumers to directly buy goods
or services from a seller over the internet using any web - browser .
ORDER TRACKING - A process of determining the current and past locations of a unique item or
property in distribution and logistics .
Both online shopping and order tracking are e - commerce concepts by themselves . So they come
under a crucial implementation of e - commerce .
n s t an t
I
s a g i ng
M e s
INSTANT MESSAGING - A type of online chat which offers real time text transmission over the
internet .
It provides online services to each and every user of the messaging application to communicate with
the other users of the same application . This online service providing process is done using the e -
commerce concepts , hence instant messaging is also an implementation of e - commerce .
O f f i c e
On li n e
Su i te s
OFFICE SUITES - Offered by various websites in the form of Software As A Service . These can
be accessed online by any internet - enabled device and allow people to work together world wide
and at any time .
Office Suites include various applications - Document Creation and Editing Applications , Publishing
Applications , Collaborative Applications , and Management Applications .
Office suites involve online services like document creating , editing and publishing services which
can be made by a single person or a group of people from any location world wide . Since there is
a trading of services using internet in office suites , it is an implementation of e - commerce .
Soc i a l
o r k i n g
Ne t w
rv i c e s
Se
SOCIAL NETWORK - A social structure made up of various individuals or organizations and other
social interactions between these social actors .
SOCIAL NETWORKING SERVICE - It is a platform to build the social relations among people
who share similar interests , activities , backgrounds , or real - life connections . It also represents each
user’s profile , social links and other additional services .
Since it involves various online services to bring up individuals or organizations , or build various
social interactions or relations between these social actors using the internet as a medium , it is an
application of e - commerce .
t ro n i c
Ele c
i c k ets
T
TICKET - It is a transit pass used to enter into a service or industry . It is mainly used in
transport services or entertainment industry .
ELECTRONIC TICKET - It is otherwise called as Digital Ticket . It is a more efficient method of
ticket entry , processing and marketing for companies in the railways , flight and other transport and
entertainment industries .
It involves online registration services , online ticket booking services and payment system for
purchasing the tickets . As a lot of online trading of products ( tickets ) and services are involved in
electronic ticketing , hence it is an important implementation of e - commerce .
W al l e t
i t a l
D ig m e n t
a n a ge
M
WALLET - It is a small , flat case that is used to carry items such as cash , credit/debit cards ,
identification documents etc.
DIGITAL WALLET - It is an electronic device that allows the user to make e - commerce
transactions .
A digital wallet has both information and software component , in which it stores the complete
information about the user/biller . It can be used anytime by the user to buy any product online
from any e - commerce website , without any more form filling or identification documents .
Since it involves online services like user registration services , online security services , online
management services and online purchasing services , it is an important implementation of e -
commerce .
e nc i ng
e c onf er
Te l
TELECONFERENCE - Live exchange and mass articulation of information among several machines
remote from one but linked by a telecommunication system .
INTERNET TELECONFERENCING - It involves conducting a teleconference over the internet or
a wide area network . It includes telephone conferencing , video conferencing and web conferencing .
It involves various services , like online registration services and online teleconferencing services ,
provided by the various servers over the internet . So it is an implementation of e - commerce .
SUMMARY
E - Commerce is the trading or facilitation of trading in products or services using computer
networks , such as Internet .
E - Commerce has played a major role in the world since 1979 when Online Shopping was introduced
.
Various applications of E - Commerce have been put to use in the society these days .
Various documents in logistics such as invoice , content lists , pick tickets , arrival acknowledgements
or bill of landing are generated online in Supply Chain Management .
Online payment system is now - a - days the most common implementation of e - commerce.
Newsgroup subscription and services have been playing an important role in the society for online
broadcasting of news worldwide , which has been one of the most successful implementations of e -
commerce .
Management of multi - national organizations in world - wide have been dependent on online services
like online documentation , collaboration , web content management , record management and business
process management .
Online Banking involves various e - commercial methods of accessing the bank , such as registration of a
new customer , checking the account balance or transferring funds , which are some services provided by
the bank server over the internet .
E - Commerce itself is online shopping website or order tracking systems of a package .
Instant messaging has become one of the most common implementations of e - commerce where the
clients use the service of messaging over the internet .
Online Office Suites are being used world wide , which have helped various people all over the world to
work together .
Social Networking and Teleconferencing have been a benchmark in the society for making various social
relations among people present all over the world .
People have been provided online services for generating electronic tickets for various official and
entertainment purposes , which have been made cheaper than offline ticket counters .
Digital Wallets have done a much quicker services for purchasing goods and products over the internet
from any e - commerce websites .
E - Commerce has changed the world in terms of providing goods and services .
YO U
HA NK
T
ANY
QUESTIONS
?