Managing Brands Over Geographic Boundaries and Market Segments
Managing Brands Over Geographic Boundaries and Market Segments
14.1
Regional Market
Segments
Regionalization is an important recent trend that,
perhaps on the surface, seems to run counter to
globalization.
Reasons for regional marketing
Need for more focused targeting
The shift from national advertising to sales
promotions
Drawbacks
Production headaches
Marketing efficiency may suffer and costs may rise
14.2
Other Demographic and
Cultural Segments
For example, the importance for marketers
to consider age segments and how younger
consumers can be brought into the
consumer franchise
As another example, the 2000 census
revealed that Asians and Hispanics
accounted for 79 million of 281 million
people in the United States and an
estimated $1 trillion in annual purchasing
power.
14.3
Rationale for Going
International
Perception of slow growth and increased
competition in domestic markets
Belief in enhanced overseas growth and
profit opportunities
Desire to reduce costs from economies of
scale
Need to diversify risk
Recognition of global mobility of customers
14.4
Advantages of
Global Marketing
Programs
Economies of scale in production and
distribution
Lower marketing costs
Power and scope
Consistency in brand image
Ability to leverage good ideas quickly and
efficiently
Uniformity of marketing practices
14.5
Disadvantages of
Global Marketing
Programs
Differences in consumer needs, wants, and
usage patterns for products
Differences in brand and product development
and the competitive environment
Differences in the legal environment
Differences in marketing institutions
Differences in administrative procedures
14.6
Standardization vs.
Customization
According to Levitt, because the world is
shrinking
—due to leaps in technology, communication, and
so forth—well-managed companies should shift
their emphasis from customizing items to offering
globally standardized products that are
advanced, functional, reliable, and low priced for
all.
14.7
Standardization vs.
Customization
Blending global objectives with local or
regional concerns
“Think global. Act local.”
A global brand has a clear consistent equity
across geographies: same positioning, same
benefits plus local tailoring if needed
14.8
Global Brand
Strategy
To build brand equity, it is often necessary to create
different marketing programs to address different
market segments.
Identify differences in consumer behavior
How they purchase and use products
What they know and feel about brands
Adjust branding program
Choice of brand elements
Nature of supporting marketing program
Leverage of secondary associations
14.9
Building a Global
Brand
How valid is the mental map in the new
market?
What is the level of awareness?
How valuable are the associations?
What changes need to be made to the mental
map?
By what means should this new mental map
be created?
14.10
Global Customer-Based Brand
Equity
To build customer-based brand
equity, marketers must:
1. Establish breadth and depth of brand
awareness
2. Create points-of-parity and points-of-
difference
3. Elicit positive, accessible brand responses
Achieving these four steps, in turn,
4. Forge intense, active brand relationships
requires establishing six core brand
building blocks.
14.11
Core Brand Building
Blocks
Creating brand salience
Developing brand performance
Crafting brand image
Eliciting brand responses. Example:
positive brand judgments
Creating brand feelings
Cultivating resonance
14.12
Questions for Global Branding
Positioning
How valid is the mental map in the new market?
How appropriate is the positioning? What is the
existing level of awareness? How valuable are the
core brand associations, points-of-parity, and points-
of-difference?
What changes should we make to the positioning? Do
we need to create any new associations? Should we
not re-create any existing associations? Should we
modify any existing associations?
How should we create this new mental map? Can we
still use the same marketing activities? What changes
should we make? What new marketing activities are
necessary?
14.13
Building Global Customer-
Based Brand Equity
In designing and implementing a marketing
program to create a strong global brand,
marketers want to realize the advantages of a
global marketing program while suffering as
14.14
Ten Commandments of Global
1.
Branding
Understand similarities and differences in the
global branding landscape
2. Don’t take shortcuts in brand building
3. Establish marketing infrastructure
4. Embrace integrated marketing communications
5. Cultivate brand partnerships
6. Balance standardization and customization
7. Balance global and local control
8. Define operable guidelines
9. Implement a global brand equity measurement
system
10. Leverage brand elements 14.15