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Social Communication Essentials: Submitted By:-Jasmine Aishwarya Princy Lovepreet Submitted To: - Dr. Vinita Soni

Social communication refers to the transmission of content between individuals using technology or other means. It is both a process and an action. There are four essentials of social communication: small talk, building rapport, expanding social networks, and informal communication. Small talk is a way to open conversations when people don't know each other well. Building rapport is important for developing trust and relationships. Expanding social networks can be done through gaining knowledge, using social media, taking classes, and practicing new skills daily. Informal communication occurs through casual conversations and shares information through unofficial channels.

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23 views

Social Communication Essentials: Submitted By:-Jasmine Aishwarya Princy Lovepreet Submitted To: - Dr. Vinita Soni

Social communication refers to the transmission of content between individuals using technology or other means. It is both a process and an action. There are four essentials of social communication: small talk, building rapport, expanding social networks, and informal communication. Small talk is a way to open conversations when people don't know each other well. Building rapport is important for developing trust and relationships. Expanding social networks can be done through gaining knowledge, using social media, taking classes, and practicing new skills daily. Informal communication occurs through casual conversations and shares information through unofficial channels.

Uploaded by

prince francis
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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SOCIAL
COMMUNICATION
ESSENTIALS
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Submitted by :- Submitted to :- Dr. Vinita Soni
Jasmine NESS

Aishwarya
Princy TEMP

Lovepreet LATE
Social Communication
Social communication refers to all types of transmission of contents between
sender and receiver, by using technology and by means of agents unable to be
quantified. It is a process and an action at the same time.

Essentials :
 Small Talk
 Building Rapport
 Expand social and corporate association
 Informal Communication
SMALL TALK :- It’s a Conversation opener-When the talkers do not know
each other, it allows them to show that they have friendly intentions and
desire some sort of positive interaction. The ability to conduct small talk is a
social skill hence, small talk is some type of social communication.

BUILDING RAPPORT :- Rapport is a close and harmonious relationship


in which the people or groups concerned understand each other's feelings or
ideas and communicate well. Building rapport is one of the most
fundamental sales techniques. In sales, rapport is used to build relationships
with others quickly and to gain their trust and confidence.

EXPAND SOCIAL COMMUNICATION :- Four ways to expand social


communication are :
Gain Knowledge – There are endless opportunities to learn anything you
desire. The world of knowledge is only a Google search away; books,
videos, podcasts, and teaching tools abound. .
Social media- social communication can be expanded in many ways through
Social Communication like through social media.
Take Classes – While books and research are great ways to gather information, social skills are best
developed in a group setting with someone who can guide you through the proces
New Experiences – Search out new opportunities and experiences beyond your comfort zone; it is
in these situations that we discover our strengths and weaknesses. Try a restaurant you have never
been to, or attend a networking event.
Practice – Daily practice and repetition are keys to mastery. Don’t wait to use your new skills until
you are faced with a challenging situation. Remember, the time to study is not when you are taking
the test! Introduce yourself to a new person every day.

INFORMAL COMMUNICATION
A casual form of information sharing typically used in personal conversations with friends or family
members. Within a business environment, informal communication is sometimes called the
grapevine and might be observed occurring in conversations, electronic mails, text messages and
phone calls between socializing employees. This communication is based on informal relations (like
friendship, membership of the same club, the same place of birth, etc.) and, therefore, is free from all
the organizational formalities.
Characteristics :

 Formation through Social Relations: This communication is born out of


social relations who mean that it is beyond the restrictions of the organization.

Uncertain Path: Since it is beyond the restrictions of the organization, it


follows no definite channel. Like a grapevine, it moves in a zigzag manner.

Possibility of Rumour and Distortion: Responsibility for the true or false


nature of communication does not lie on any individual and, therefore, not
much attention is paid to its meaning while communicating. Consequently, the
rumours keep floating.

Quick Relay: Informal communication makes news spread like wildfire.


Not only this, people start adding something of their own which sometimes
changes the real meaning of the communication.
ADVANTAGES :The informal channel of communication has the following advantages:

 Fast and Effective Communication: Under this communication, the messages move fast and their
effect is equally great on the people.

 Free Environment: Informal communication is done in a free environment. Free environment


means that there is no pressure of any office-big or small. The reactions of the employees can easily
be collected.

 Better Human Relations: Informal communication : saves the employees from tension. Freedom
from tension helps the establishment of better human relations. This also affects the formal
communication.

 Easy Solution of the Difficult Problems: There are many problems which cannot be solved with the
help of formal communication. There is more freedom in informal communication which helps the
solution of difficult problems.

 Satisfying the Social Needs of the Workers: Everybody wants good relations with the high officers
at the place of his work. Such relations give satisfaction to the employees and they feel proud.
Limitations: The defects or limitations of the informal communication are as under:
 Unsystematic Communication: This communication is absolutely unsystematic and it is not
necessary that information reaches the person concerned.
 Unreliable Information: Most of the information received through this communication is
undependable and no important decision can be taken on its basis.

Social communication disorder (SCD)-This is a condition that makes it hard to talk with other
people. It's not a problem with speech or with the mechanics of language, like using grammar.
But it does impact other areas of language. People with SCD have trouble communicating in
ways that are socially appropriate.
Treatments for social communication disorder-
The main treatment for SCD is speech-language therapy.

  Speech-language therapists can work with kids on conversation skills either one-on-one


or in small groups. They might use role-playing games or visuals like comic books. 
 Social skills groups can also help kids with SCD improve their communication skills.
 Young adults and adults may be able to find groups or workshops that focus on building
social skills or life skills. These programs may be run by speech-language therapists,
social workers, psychologists, vocational counselors, and college counselors.
 Families can also work on conversation skills and reading facial expressions at home.
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