Project Cost Management: Watching The Bottom Line
Project Cost Management: Watching The Bottom Line
PROJECT
COST MANAGEMENT
Watching the Bottom Line
Cost & Project Cost Management?
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Drivers of Cost Management
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ABOUT PROJECT COST MANAGEMENT
OVERVIEW
Project Cost Management includes the processes involved in planning, estimating,
budgeting, financing, funding, managing, and controlling so that the project can be
completed within the approved budget.
Project Cost Management is primarily concerned with the cost of the resources needed
to complete project activities. In addition, the cost of the equipment and materials
needed to complete the project work must be factored into the project expenses.
Cost Management should consider the effect of project decisions on the subsequent
recurring cost of using, maintaining, and supporting the product, service, or result of
the project.
Another aspect of cost management is recognizing that different stakeholders measure
project costs in different ways and at different times. For example, the cost of an
acquired item may be measured when the acquisition decision is made or committed,
the order is placed, the item is delivered, or the actual cost is incurred or recorded for
project accounting purposes.
ABOUT PROJECT COST MANAGEMENT
OVERVIEW
In many organizations, predicting and analyzing the prospective financial
performance of the project’s product is performed outside of the project. In others, such
as a capital facilities project, Project Cost Management can include this work.
When such predictions and analyses are included, Project Cost Management may address
additional processes and numerous general financial management techniques such as
return on investment, discounted cash flow, and investment payback analysis.
The relationship between the project cost and the project scope should be direct: You
get what you pay for.
THE FOUR COST MANAGEMENT PROCESSES
PROCE PROCESS
PROCESS NAME DESCRIPTION
SS # GROUP
Define how the project costs will be
Plan Cost
1 estimated, budgeted, managed, monitored,
Management
and controlled.
Develop an approximation of the monetary
2 Estimate Costs Planning
resources needed to complete project work
Aggregate the estimated costs of individual
3 Determine Budget activities or work packages to establish an
authorized cost baseline.
Monitorin
g
Monitor the status of the project to update the
&
4 Control Costs project costs and manage changes to the cost
Controllin
baseline.
g
ABOUT PROJECT COST MANAGEMENT
Considering Trends for Project Cost Management
Earned Value Management is a suite of formulas to show project performance. While
most of EVM deals with the cost of the project in relation to what was created.
Trends include the expansion of Earned Value Management (EVM) to include the concept
of Earned Schedule.
Earned schedule looks at the actual time it took to complete a portion (or all) of the
project.
ABOUT PROJECT COST MANAGEMENT
Tailoring Project Cost Management
Every organization, like every project, is different, and cost management can be managed
any number of different ways.
Organizations might use a database of past projects’ financial information to guide the
current project’s finances.
Organizations can also use special estimating and budget approaches they’ve developed
over years of experience.
Earned value management can be implemented fully, partially, or not all—there’s no
requirement to use it.
Project and program governance can also affect cost management techniques, financial
audits for projects, and special procedures unique to the organization.
ABOUT PROJECT COST MANAGEMENT
Detailed estimates are reserved for short-term planning horizons in a just-in-time fashion.
In cases where high-variability projects are also subject to strict budgets, the scope and
schedule are more often adjusted to stay within cost constraints.
7.1 PLAN COST MANAGEMENT
Overview
Plan Cost Management is the process of defining how the project costs will be estimated,
budgeted, managed, monitored, and controlled.
The key benefit of this process is that it provides guidance and direction on how the
project costs will be managed throughout the project.
The cost management planning effort occurs early in project planning and sets the
framework for each of the cost management processes so that performance of the
processes will be efficient and coordinated.
The key benefit of this process is that it determines the monetary resources required for
the project.
There is a distinct difference between cost estimating and pricing. A cost estimate is the
cost of the resources required to complete the project work. Pricing, however, includes a
profit margin.
And Later in the late planning processes, definitive estimates could narrow the range of
accuracy to −5% to +10%.
Costs are estimated for all resources that will be charged to the project. This includes
labor, materials, equipment, services, and facilities, as well as special categories such as
an inflation allowance, cost of financing, or contingency costs. Cost estimates may be
presented at the activity level or in summary form.
(2) – ESTIMATE COSTS
Inputs Tools & Techniques Outputs
1. Project Management Plan 1. Expert Judgment 1. Cost Estimates
Cost Management Plan 2. Analogous Estimating 2. Basis of Estimates
Quality Management Plan 3. Parametric 3. Project Documents
Scope Baseline Estimating Updates
2. Project Documents 4. Bottom-up Assumption Log
Lessons Learned Register Estimating Lessons Learned
Project Schedule 5. Three-Point Register
Resource Requirements Estimating Risk Register
Risk Register 6. Data Analysis
3. Enterprise Environmental Alternatives Analysis
Factor (EEFs) Reserve Analysis
4. Organizational Process Cost of Quality
Assets (OPAs) 7. PMIS
8. Decision Making
Voting
(2) – ESTIMATE COSTS
Inputs Description
1. Project Management Cost Management Plan describes estimating methods
Plan that can be used and the level of precision and accuracy
required for the cost estimate.
Quality Management Plan describes the activities and
resources necessary for the project management team
to achieve the quality objectives set for the project.
Scope Baseline includes the project scope statement,
WBS, and WBS dictionary:
2. Project Documents Lessons learned earlier in the project with regard to
developing cost estimates.
Project schedule includes the type, quantity, and
amount of time that team and physical resources will
be active on the project.
(2) – ESTIMATE COSTS
Inputs Description
2. Project Documents (cont.) Resource requirements identify the types and
quantities of resources required for each work package
or activity.
Risk register contains details of individual project
risks that have been identified and prioritized, and for
which risk responses are required.
3. EEFs Market conditions, published commercial information,
exchange rates and inflation.
4. OPAs Cost estimating policies, cost estimating templates,
historical information and lessons learned repository.
(2) – ESTIMATE COSTS
Tools & Techniques Description
1. Expert Judgment Expertise should be considered from individuals or
groups with specialized knowledge or training in
previous similar projects; information in the
industry, discipline, and application area; and cost
estimating methods.
2. Analogous Estimating Analogous estimating relies on historical information
to predict the cost of the current project.
It is also known as top-down estimating.
This estimating approach takes less time to complete
than other estimating models, but it is also less
accurate.
(2) – ESTIMATE COSTS
Tools & Techniques Description
3. Parametric Estimating Parametric estimating uses a statistical relationship
between relevant historical data and other variables
(e.g., square footage in construction) to calculate a cost
estimate for project work.
This technique can produce higher levels of accuracy
depending on the sophistication and underlying data
built into the model.
Parametric cost estimates can be applied to a total
project or to segments of a project, in conjunction with
other estimating methods.
For example, parametric estimating could say that the
cost per square foot of construction is $28 using
standard materials, and could then charge additional
fees if the client varies the materials.
To use parametric modeling, the factors upon which the
model is based must be accurate.
(2) – ESTIMATE COSTS
Tools & Techniques Description
4. Bottom-up Estimating Bottom-up estimating is a method of estimating a
component of work. It is one of the most time-
consuming and most-accurate methods used to predict
project costs.
The cost of individual work packages or activities is
estimated to the greatest level of specified detail.
The detailed cost is then summarized or “rolled up” to
higher levels for subsequent reporting and tracking
purposes.
The cost and accuracy of bottom-up cost estimating are
typically influenced by the size or other attributes of
the individual activity or work package.
A fringe benefit of completing a bottom-up estimate is
that the project team may buy into the project work
since they see the cost and value of each activity in the
project.
(2) – ESTIMATE COSTS
Tools & Techniques Description
5. Three-Point Estimating Optimistic cost estimate (based on analysis of the best-
case scenario for the activity.)
It’s sometimes risky to use Most likely cost estimate (based on realistic effort
just one cost estimate for a assessment for the required work and any predicted expenses.)
project’s activity, especially Pessimistic cost estimate (based on analysis of the worst-
when the work hasn’t been case scenario for the activity.)
completed before. Issues,
errors, delays, and cE = (cO + cM + cP) / 3
unknown risks can affect
the project cost. Or you can use the program evaluation and review
Three-point estimates are technique (PERT) approach, which is slightly different.
also known as simple PERT is a weighted average to the most likely cost
averaging estimates. It estimate value. The PERT formula is
attempts to find the average
of the cost of an activity cE = (cO + 4cM + cP) / 6
using three factors:
(2) – ESTIMATE COSTS
Tools &
Description
Techniques
6. Data Analysis Alternatives analysis: Examines the different approaches to the
project work, materials, equipment, and supplies. This will
expose not only possible cost differences, but also tradeoffs
between the alternatives identified.
Reserve analysis: Management and contingency reserves are
amounts of monies set aside for risk events related to unknown
and known risks in the project, respectively. When risks enter
your project and it takes time to deal with the risk events, the
project is consuming these reserves. The quicker the project
spends the reserves, the more likely the project is going to be
over budget.
Costs of quality: The cost of quality describes the monies you’ll
have to spend to achieve the quality expectations within the
project. Cost of quality can be training, purchasing the right tools
and equipment, and other factors that drive costs to achieve
quality.
(2) – ESTIMATE COSTS
Tools & Techniques Description
7. Project Management The project management information system can
Information System include spreadsheets, simulation software, and
(PMIS) statistical analysis tools to assist with cost
estimating. Such tools simplify the use of some cost-
estimating techniques and thereby facilitate rapid
consideration of cost estimate alternatives.
8. Decision Making The decision-making technique that can be used in the
Estimate Costs process include but are not limited to
voting. Voting is an assessment process having
multiple alternatives with an expected outcome in the
form of future actions. These techniques are useful for
engaging team members to improve estimate accuracy
and commitment to the emerging estimates.
(2) – ESTIMATE COSTS
Outputs Description
1. Cost Estimates Cost estimates include quantitative assessments of the
probable costs required to complete project work, as
well as contingency amounts to account for identified
risks, and management reserve to cover unplanned
work.
Costs are estimated for all resources that are applied to
the cost estimate. This includes but is not limited to
direct labor, materials, equipment, services,
facilities, information technology, and special
categories such as cost of financing (including interest
charges), an inflation allowance, exchange rates, or a
cost contingency reserve. Indirect costs, if they are
included in the project estimate, can be included at the
activity level or at higher levels.
(2) – ESTIMATE COSTS
Outputs Description
2. Basis of Estimating The supporting documentation should provide a clear and
complete understanding of how the cost estimate was
derived.
Supporting detail for cost estimates may include:
Documentation of the basis of the estimate (i.e., how it
was developed),
Documentation of all assumptions made,
Documentation of any known constraints,
Documentation of identified risks included when
estimating costs,
Indication of the range of possible estimates (e.g.,
US$10,000 (±10%) to indicate that the item is expected to
cost between a range of values), and
Indication of the confidence level of the final estimate.
(2) – ESTIMATE COSTS
Outputs Description
3. Project Documents Assumption log. During the Cost Estimates process, new
Updates assumptions may be made, new constraints may be
identified, and existing assumptions or constraints may be
revisited and changed.
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Determine Budget
Aggregating the estimated costs of individual schedule activities or
work packages to establish an authorized cost baseline for measuring
project performance
1. Project Management
Plan( Cost & Resource 1. Cost aggregation 1. Cost Baseline
mgmt plan, Scope 2. Data Analysis 2. Project Funding
Baseline) (Reserve Analysis) Requirements
2. Project 3. Expert Judgment 3. Project Docs
documents( cost 4. Historical update ( Cost
estimates, Basis of Information Review estimate, Project
estimates, Risk register) 5. Funding limit schedule, Risk
3. Business documents Reconciliations register)
4. Agreements 6. Financing
4. EEF/OPA
Determine Budget: Inputs
2. Project Documents
Cost Estimates
• Giving us the cost estimates about each activity which will
be aggregated to calculate estimated cost for each work
package
Bases for estimation
• Assumptions for including or excluding the indirect or any
other costs for a given activity
Determine Budget: T&Ts
1. Cost Aggregation
• Costs are first aggregated by work packages and then higher
components of the WBS. The estimates are ultimately aggregated for
the whole project
2. Data Analysis (Reserve Analysis)
• establish both contingency reserves and the management reserves
related to project budget
3. Historical Information Review
• Using historical information to establish a mathematical model through
analogous or parametric estimation to determine budget for the whole
project
4. Funding limit reconciliation
• The project expenditure should be reconciled with the funding limits.
• If the planned expenditure is above the funding limits at any time,
project work should be rescheduled
5. Financing entails acquiring funding for project
Determine Budget: Outputs
1. Cost Baseline
• Cost Baseline is the approved time-phased project budget
• The cost baseline can only be changed through proper change control
system & it does not include management reserve
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Control Costs
In this process we monitor the status of the project to update the project
costs plus we manage changes to cost baseline.
Here we mainly compare the expenditure and the physical work completed.
2. Project Documents
Planned Value (PV) is the scheduled cost of work planned in a given time. It is also called Budgeted
Cost of Work Scheduled (BCWS).
OR PV is the value of physical work that should have been accomplished against the planned cost.
E.g. you planned that for Rs. 10,000 you will complete 5% work
Earned Value (EV) is the amount of money earned from completed work in a given time. It is also
called Budgeted Cost of Work Performed (BCWP).
OR EV is the value of physical work that is actually completed against the planned cost.
e. g you have actually completed 4% of the work after spending the Rs. 10,000 that were planned to be
spent for completing 5% work
Actual Cost (AC) is the actual amount of money spent to date. It is also called Actual Cost of Work
Performed (ACWP).
OR AC is the amount of expenditure spent on completing a work during specific time period or
percentage of work.
E. g to complete 5% of the planned work you spent Rs. 12,000 The 12K spent is the AC
PLANNED VALUE (PV) IN DETAIL
Planned Value (PV) Planned Value is the approved value of the work to be
completed in a given time. It is the value that you should have earned as per the
schedule.
According to the PMBOK Guide, “Planned Value (PV) is the authorized budget
assigned to work to be accomplished for an activity or WBS component.”
The Formula for Planned Value (PV) to calculate Planned Value is simple.
Multiply the planned percentage of the completed work by the project budget; it
will give you the Planned Value.
Planned Value = (Planned % Complete) X (BAC)
Control Costs: T&Ts
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Control Costs: T&Ts
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CALCULATIONS…..
What Is: Calculation Answer
PV
EV
AC
BAC
CV
CPI
SV
SPI
EAC
ETC
VAC
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ANSWER…..
What Is: Calculation Answer
PV 1000+1000+1000 3000
EV 1000+1000+500 2500
AC 1000+1200+600 2800
BAC 1000+1000+1000+1000 4000
CV 2500-2800 -300
CPI 2500/2800 0.893
SV 2500-3000 -500
SPI 2500/3000 0.833
EAC 4000/8.98 4479
ETC 4479-2800 1679
VAC 4000-4479 -479
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COST-BENEFITS EVALUATION
TECHNIQUE
Payback
Net Profit
Period
Net
Return on
Presen
Investmen
t Value
t
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PROJECT SELECTION
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PROJECT SELECTION
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EXERCISE # 1 - FIND THE PLANNED VALUE (PV)
You have a project to be completed in 12 months, and the budget of the project is
100,000 PKR. Six months have passed, and 60,000 PKR has been spent, but on
closer review you find that only 40% of the work has been completed so far.
Find the project’s Cost Variance (CV), and determine if you are under budget or
over budget.
SOLUTION OF EXERCISE # 5 - FIND THE COST
VARIANCE
Hence, the project’s Cost Variance is -20,000 PKR, and you are over budget since
it is negative.
PERFORMANCE INDEX
You can calculate the following performance indexes with the help of PV, AC and
EV elements:
TCPI can be calculated by dividing the remaining work by the remaining funds.
TCPI = (Remaining Work) / (Remaining Funds)
There are two cases in which you can calculate the TCPI.
Case I: If you are under budget
TCPI = (BAC–EV) / (BAC–AC)
Case II: If you are over budget
TCPI = (BAC–EV) / (EAC–AC)
ESTIMATE AT COMPETITION (EAC) IN DETAIL
You can calculate the Estimate at Completion in four different situations.
Case 1: EAC = BAC / CPI
You assume that the project will continue to perform to the end as it was
performing till date in this scenario. In other words, your future performance will
be the same as past performance; i.e., the CPI will remain the same for the rest of
the project.
Formula for the Estimate at Completion
In this case, the Estimate at Completion can be calculated by dividing the budget at
completion by cost performance index.
Estimate at Completion = (Budget at Completion) / (Cost Performance Index)
Or,
EAC = BAC / CPI
ESTIMATE AT COMPETITION IN DETAIL
You can conclude that from the above formula:
If the CPI = 1, then EAC = BAC. This means you can complete your project with
your approved budget, and there is no need to use forecasting analysis.
The Estimate at Completion will be equal to the budget at completion at the start of
the project, i.e., EAC = BAC.
Case 2: EAC = AC + (BAC – EV)
In Case 2, you have deviated from your budget estimate; however, from now on
you can complete the remaining work as planned.
Usually, this happens due to some unforeseen, or one time conditions costs
increased. However, you are sure this will not happen again, and you can continue
with the planned cost estimate. That is why, you will add the money spent to date
(i.e., AC) to the budgeted cost for the remaining work in this formula.
ESTIMATE AT COMPETITION IN DETAIL
The formula for the Estimate at Completion
The formula to calculate the Estimate at Completion in case-II is as follows:
Estimate at Completion = Money spent to date + Budgeted cost for the remaining
work
EAC= AC + (BAC – EV)
Case 3: EAC = AC + (BAC – EV) / (CPI * SPI)
You are over budget, behind schedule, and the client is insisting you complete the
project on time. Both the cost and the schedule need to be taken into consideration
in this situation.
ESTIMATE AT COMPLETION IN DETAIL
The following formula can be used to calculate the Estimate at Completion in
case-III:
Estimate at Completion = Money spent to date + (Budgeted cost for the remaining
work – Earned Value) / (Cost Performance Index * Schedule Performance Index)
EAC = AC + (BAC – EV) / (CPI * SPI)
Case 4: EAC = AC + Bottom-up Estimate to Complete
This is the situation when you find out that your cost estimate was flawed and you
need to calculate the new cost estimate for the remaining project work.
Here, you will go to the activity level, find the cost of each activity, and sum them
to get the total cost of the remaining work.
EXERCISE # 8- FIND THE EAC (CASE 1)
You have a project to be completed in 12 months, and the cost of the project is
100,000 PKR. Six months have passed, and 60,000 PKR has been spent, but on
closer review, you find that only 40% of the work has been completed so far.
Find the Estimate at Completion (EAC) for this project.
SOLUTION OF EXERCISE # 8- FIND THE EAC (CASE 1)
Given in the question: Budget at Completion(BAC) = 100,000 PKR
Actual Cost (AC) = 60,000PKR
Planned Value (PV) = 50%of 100,000= 50,000 PKR
Earned Value (EV) = 40%of 100,000 = 40,000 PKR
First, you have to calculate the Cost Performance Index to calculate the EAC,:
Cost Performance Index(CPI) = EV / AC = 40,000 / 60,000 = 0.67
Now,
Estimate at Completion(EAC) = BAC / CPI = 100,000 / 0.67 = 149,253.73
Hence, the Estimate at Completion (EAC) is 149,253.73 PKR.
In other words, if the project continues to progress with CPI = 0.67 until the end,
you will have to spend 149,253.73 PKR to complete the project.
EXERCISE # 9- FIND THE EAC (CASE 2)
You have a project with a budget of 500,000 PKR. An incident happens during the
execution phase, which costs you a lot of money. However, you are sure that this
will not happen again, and you can continue with your calculated performance for
the rest of the project.
To date, you have spent200,000 PKR, and the value of the completed work is
175,000 PKR.
Calculate the Estimate at Completion (EAC).
SOLUTION OF EXERCISE # 9- FIND THE EAC (CASE 2)
You will use the formula since the cost increase is temporary and the rest of the
project can be completed as planned:
Estimate at Completion =Money spent to date + (Budgeted cost for the remaining
work – Earned Value)
EAC = AC + (BAC – EV)
Given in the question: Actual Cost (AC) =200,000PKR
Budget at Completion (BAC) = 500,000
Earned Value (EV) =175,000
Hence,
EAC = 200,000 + (500,000– 175,000) = 525,000 PKR
Hence, the Estimate at Completion is 525,000 PKR.
EXERCISE # 10- FIND THE EAC (CASE 3)
You have a fixed deadline project with a budgeted cost of 500,000 PKR. To date,
you have spent 200,000 PKR, and the value of the completed work is 175,000
PKR. However, according to the schedule, you should have earned 225,000 PKR
to date.
Calculate the Estimate at Completion (EAC).
SOLUTION OF EXERCISE # 10- FIND THE EAC (CASE
3)
Given in the question: Budget at Completion(BAC) =500,000 PKR
Actual Cost (AC) =200,000 PKR
Earned Value (EV) =175,000 PKR
Planned Value (PV) =225,000 PKR
To calculate the EAC, first you have to calculate the CPI and SPI:
SPI = EV / PV = 175,000 / 225,000 = 0.78
You gather your team members and re-estimate the cost of the remaining work.
Your new estimate shows that it will take 400,000 PKR to complete the remaining
part of the project.
Calculate the Estimate at Completion (EAC).
SOLUTION OF EXERCISE # 11 FIND THE EAC (CASE 4)
Given in the question:
Budget at Completion (BAC) = 500,000 PKR
Actual Cost (AC) =200,000 PKR
Earned Value (EV) =175,000 PKR
Bottom-up Estimate to Complete = 400,000 PKR
In this case, you will use the formula:
EAC = AC + Bottom-up Estimate to Complete
= 200,000 + 400,000
= 600,000 PKR
Hence, the Estimate at Completion is 600,000 PKR.
ESTIMATE TO COMPLETE (ETC) IN DETAIL
This technique gives you an approximate idea of how much money will be
required to complete the remaining balance of work.
Example I
You are constructing your home with a target budget of 100,000 PKR. You are
halfway to completion, and you feel that you may have to spend more than what
you had planned. Therefore, you ask your contractor to give you a fresh estimate
for the remaining work.
Your contractor calculates the cost of the remaining work and tells you that from
now it will take 70,000 PKR to finish building your home.
This 70,000 PKR is the Estimate to Complete.
ESTIMATE TO COMPLETE (ETC) IN DETAIL
Example II
You are working on a project that is 30% completed, and 70% remains unfinished.
In this case, the Estimate to Complete is the expected amount of money to
complete this 70% of remaining work.
Example III
There is another scenario in which you may want to calculate the Estimate to
Complete.
Suppose that you’re building a five-story building and, due to a financial crisis,
you cannot complete the project. Therefore, you decide to cut your building to
three stories from five stories to save some money.
In this case, the Estimate to Complete will help you calculate your savings.
ESTIMATE TO COMPLETE (ETC) IN DETAIL
How to Calculate the Estimate to Complete
There are two methods to calculate the Estimate to Complete.
1. Bottom up Cost Estimation
2. ETC = Estimate at Completion – Actual Cost
Case I: Bottom up Cost Estimation: In this case, you go to the activity level, find
the cost of each activity for the remaining work, and add them to get the total cost
of the remaining work. There is no formula for the bottom up cost estimation
technique.
Case II: ETC = EAC – AC: In this case, calculating the Estimate to Complete is
very straightforward. First, you will calculate the estimate at completion, and then
you will subtract the actual cost spent from it.
Estimate to Complete = Estimate at Completion – Actual Cost (ETC = EAC – AC)
EXERCISE # 12- FIND THE ETC (CASE 1)
You have a project to build a government department’s building for 500,000 PKR.
To date, you have spent 200,000 PKR. However, during your project execution
you noticed that your cost estimation was flawed and you need to re-calculate your
budget for the remaining part of the project.
You sit down with your team members and re-estimate the cost of the remaining
work. Your new estimate says that it will take 125,000 PKR for construction,
75,000 PKR for plumbing, 150,000 PKR for painting, and 50,000 PKR for other
expenditures.
Since you are using Bottom Up Cost Estimation, you will calculate the cost of each
activity/work-package and then you will add them to get the final figure.
A. A WBS
B. A network diagram
C. risks
D. A change control system
A rough order of magnitude estimate is made during which project
management process group?
A. Planning
B. Closing
C. Executing
D. Initiating
10. A cost baseline is an output of which cost management process?
A. Bottom up
B. Analogous
C. Parametric
D. 50/50
18. Which of the following represents the estimated value of the
work actually accomplished
A. Earned Value (EV)
B. Planned Value (PV)
C. Actual Cost (AC)
D. Cost Variance (CV)
19. The difference between cost baseline and cost budget could be
BEST describe as;
A. The management reserve
B. The contingency reserve
C. The project cost estimate
D. The cost account
22. The project manager is allocating the overall cost estimates to
individual activities to establish a baseline for measuring project
performance. What PROCESS is this?
A. Cost management
B. Estimate costs
C. Determine budgets
D. Control costs
23. Your cost forecast shows that you will have a cost overrun at the
end of the project. Which of the following should you do?
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