Scribd
Upload
301 views4 pages

Office Management (Course Outline)

This course covers office procedures, administration skills, and the roles of administrative assistants and office managers to contribute effectively to the work environment. It focuses on developing skills and understanding office systems to ensure offices run efficiently. The course objectives are to understand general office procedures, the value of administrative roles, and enhance performance as an administrative employee. The course outline includes 10 chapters on topics like the secretary's role, communication, efficiency, meetings, and records management.

Uploaded by

Abdirahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
301 views4 pages

Office Management (Course Outline)

This course covers office procedures, administration skills, and the roles of administrative assistants and office managers to contribute effectively to the work environment. It focuses on developing skills and understanding office systems to ensure offices run efficiently. The course objectives are to understand general office procedures, the value of administrative roles, and enhance performance as an administrative employee. The course outline includes 10 chapters on topics like the secretary's role, communication, efficiency, meetings, and records management.

Uploaded by

Abdirahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 4

OFFICE MANAGEMENT

Course Description:

This course covers a range of topics in office procedures and administration,

with a focus on knowledge and skills for administrative assistants and office

managers. Administrative assistants use their organizational, administrative,

and decision-making skills to contribute positively to the work environment.

Emphasis is placed on the practical application of office management and

administrative skills required to endure that an office runs effectively and

efficiently.
Course Objectives:

 Develop clear and meaningful understanding of general procedures, systems,

and processes, and administration.

 Understand the roles and value of administrative staff in the effectiveness

and success of modern organizations.

 Develop a knowledge and skill base that assists in understanding the office

environment and in enhancing performance as an effective administrative

employee in an organization.

 Understand the impact of office technology.


 Develop a clear and meaningful understanding of the different office

procedures.

 Understand the roles and value of administrative assistants in the

effectiveness and success of modern organizations.

 Develop a knowledge and skill base that assists in understanding the office

environment and in enhancing performance as an effective administrative

employee in an organization.

 Understand the broad scope of responsibilities of the administrative office

manager, as a key person, in efficient company operations.


Course outline:

Chapter 1 : The office


Chapter 2: The secretary’s role in business

Chapter 3: Human relations in business


Chapter 4: Communication skills in office

Chapter 5: Working efficiently and effectively


Chapter 6: Telephone systems and techniques

Chapter 7: Handling visitors effectively


Chapter 8: Business meeting
Chapter 9: Making travel arrangement

Chapter 10: Records management

You might also like