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Iso 9001 Awareness Part 02-Structure

The document outlines the structure and objectives of ISO 9001:2015. It describes the new high level structure that was developed for all management system standards, which includes sections for context of the organization, leadership, planning, support, operation, performance evaluation, and improvement. The specific requirements of each section are also summarized, with section 4 addressing understanding stakeholders and the quality management system, section 5 covering leadership and policy, and sections 6 through 10 detailing the planning, support, operation, evaluation, and improvement processes required by the standard.

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Mohd Daud
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113 views9 pages

Iso 9001 Awareness Part 02-Structure

The document outlines the structure and objectives of ISO 9001:2015. It describes the new high level structure that was developed for all management system standards, which includes sections for context of the organization, leadership, planning, support, operation, performance evaluation, and improvement. The specific requirements of each section are also summarized, with section 4 addressing understanding stakeholders and the quality management system, section 5 covering leadership and policy, and sections 6 through 10 detailing the planning, support, operation, evaluation, and improvement processes required by the standard.

Uploaded by

Mohd Daud
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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ISO 9001:2015

STRUCTURE
OBJECTIVES

 Understand and outline the structure and content of ISO


9001:2015
OBJECTIVES

 Understand and outline the structure and content of ISO


9001:2015

 Understand and explain the specific quality management-related


requirements of ISO 9001:2015
ISO 9001:2015 HIGH LEVEL STRUCTURE (HLS)

 A new common format has been developed for use in all


management system standards (MSS)
 Defined in Appendix SL of the ISO/IEC Directives, Part 1

Organizations implementing multiple management systems


(e.g. quality. Environmental, information security) can
achieve better integration and easier implementation
REVISED HLS
ISO 9001:2008 ISO 9001:2015
0. Introduction 0. Introduction
1. Scope 1. Scope
2. Normative references 2. Normative references
3. Terms and definitions 3. Terms and definitions
4. Quality Management System 4. Context of the organization
5. Management Responsibility 5. Leadership
6. Resource Management 6. Planning
7. Product Realization 7. Support
8. Measurement, analysis and 8. Operation
improvement
9. Performance Evaluation
10. Improvement
STRUCTURE OF ISO 9001:2015 (1/3)

1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
1. Understanding the organization and its context
2. Understanding the needs and expectations of interested parties
3. Determining the scope of QMS
4. Quality management system and its processes
5 Leadership
1. Leadership and commitment
2. Policy
3. Organizational roles, responsibilities and authorities
6 Planning for the QMS
1. Actions to address risks and opportunities
2. Quality objectives and planning to achieve them
3. Planning of changes
STRUCTURE OF ISO 9001:2015 (2/3)

7 Support
1. Resources
2. Competence
3. Awareness
4. Communication
5. Documented information
8 Operation
1. Operational planning and control
2. Requirements for products and services
3. Design and development of products and services
4. Control of externally provided processes, products and services
5. Production and service provision
6. Release of products and services
7. Control of nonconforming outputs
STRUCTURE OF ISO 9001:2015 (3/3)

9 Performance evaluation
1. Monitoring, measurement, analysis and evaluation
2. Internal audit
3. Management review
10Improvement
1. General
2. Nonconformity and corrective action
3. Continual improvement
THANK YOU

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