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By P.Saranya Devi Ii Mba TSM

The document discusses quality of work life among employees of TVS and Sons. It aims to measure their quality of work life and provide suggestions to improve it. A survey was conducted among 303 employees from different departments. The findings show a lack of proper guidelines, communication channels, first aid facilities and consideration of employee suggestions. High job stress and safety issues were also reported. Suggestions to the company include participative management, work-life balance initiatives, safety measures, quality circles and open door policies to improve employee quality of work life.

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saranya397
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94 views12 pages

By P.Saranya Devi Ii Mba TSM

The document discusses quality of work life among employees of TVS and Sons. It aims to measure their quality of work life and provide suggestions to improve it. A survey was conducted among 303 employees from different departments. The findings show a lack of proper guidelines, communication channels, first aid facilities and consideration of employee suggestions. High job stress and safety issues were also reported. Suggestions to the company include participative management, work-life balance initiatives, safety measures, quality circles and open door policies to improve employee quality of work life.

Uploaded by

saranya397
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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p   

     
 
       
    

By
P.Saranya Devi
II MBA TSM
§    
a  ality - ³Conformance to req irements´
a  ality - goods and services
- Work place
a Achieved by meeting needs of
- internal c stomers
-External c stomers

 -  est for excellence


U - Understanding
A - Action
L - Leadership
I - Involvement of the people
T - Team spirit
Y - Yardstick to meas re progress

m  mm 
Pay
Brand
Fringe
Name of
benefits
company

Training Job
Promotion security

Factors
affecting
qwl Work
Supervisors
schedule

Job
Occupational
environment
stress

Friendly
Recognition
coworkers
m  mm 
    

m  mm 
Ñ     
a Miller, m
Kirkman, m m
Metz, m 
Mirvis &
Lawler, m 
Cooper, m
fo r dimensions of  ality of work life
a Cheng S (m  - impact on personal life
- Decision making
- Physical comfort
a Taylor, m
Taylor, m
Donald, m
- Motivational reward incentive
system
a Loscocco & Roschelle, mm
- Work related stress

m  mm 
=   

a èbjective of organization ± Achieve goals and


objectives satisfactorily
a Prosperity of employer and employee=Performance and
Prod ction (Landen m 
a WL average to low in traditional a tocratic
management organizations
a Primary objective
To meas re  ality of Work Life among employees of
TVS and Sons and to provide s ggestions to improve
the same
a Secondary objectives

m  mm 
Ñ    

a = 

Stratified Random sampling techniq e has been
adopted.
a =  
s rvey has been cond cted and response is obtained
from m samples
 Workmen
 Exec tives and
m staff members
a = 
Exec tives , staffs and work men from the service
station of TVS and Sons is the Sampling nit
a Likert scale, dichotomo s qns, ranking qns

m  mm 
p
     
a r    
r             
      
a 
  


   
 !"!##"!$$
"%%&'

a (
) *+   D ,) -&#'-

m  mm
£     
a m - Nè proper g idelines to get the job done
S pervisors are not always available at the site
a  - No proper comm nication channel between
management and workers
a  - No proper first aid facilities
a  - says job is often stressf l beca se of deadlines
a m - Safety of the workers are at their own risk
a No a tonomy is given to the workers (by observation
a m - Employees s ggestions are not considered
a m - Training is not for all

m  mm 
=     
a Participative management style -
s ggestion system awards , MBè
a Work-life balance and F n at workplace
a Provision of shoes and gloves for safety and
installation of first aid department
a  ality circles
a Co determination Policy - èpen door policies
± bridge the gap
a Self managed work teams
a Job rotation and job enrichment ±higher
Responsibility

m  mm m
References
a K. Aswathappa (m , ³H man Reso rces and
Personal Management´ Tata Mcgraw-Hill P blishing
Company Limited, New Delhi ± mm m.
a C. R. Kothari (m ³Research Methodology´ of
Wishwa Prakashan P blishing, Chennai ± m, Edition
a www.h manreso rces.com
a www.q alityofworklife.com

m  mm mm
Thank yo

m  mm m

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