Oral Communication LESSONS POWERPOINT
Oral Communication LESSONS POWERPOINT
in
Context
1. Definition of Communication
2. The Process of Communication
COMMUNICATION
a process of sharing and conveying messages or information from one person to another within
and across channels, contexts, media, and cultures. There is a wide variety of contexts and
situations in which communication can be manifested; it can be face-to-face interaction, a phone
conversation, a group discussion, meeting or interview and many others.
Nature of Communication
Communication is a process
Communication occurs between two or more people (speaker and receiver)
Communication can be expressed through words (verbal), actions (nonverbal), or both at the
same time.
PROCESS OF COMMUNICATION
Elements of Communication
Speaker- the source of information or message.
Message- the information, ideas, or thoughts conveyed by the speaker in words or in actions.
Encoding- the process of converting the message into words, actions, or other forms by the speaker.
Channel- the medium or the means in which the encoded message is conveyed.
Decoding- the process of interpreting the encoded message of the speaker by the receiver.
Receiver- the recipient and the one who encoded the message.
Feedback- the reactions, responses, or information provided by the receiver.
Context- the environment where communication takes place.\
Barrier- the factors that affects the flow of communication
PROCESS OF COMMUNICATION
EXERCISE I:
Reflect on what you have learned after taking up this lesson by
completing the chart below.
What new or
additional
ideas did you
learn after
taking up this
lesson?
COMMUNICATION MODELS
- Ex: Smiles, stares, tone of voice, movements, manners of walking, standing and sitting,
appearance, style of attire, attitude towards punctuality, and others.
- All kinds of human responses that are not expressed in words are considered nonverbal
communication.
EFFECTIVE
COMMUNICATION SKILLS
Professors Broom, Cutlip, and Center (Effective Public Relations,2002) listed the 7 C’s of Effective communication:
1. Completeness- communication should include everything that the receiver needs to hear for him/her to respond, react, or evaluate
properly.
2. Conciseness- conciseness does not mean keeping the message short, but making it straight to the point.
3. Consideration- the speaker should consider relevant information about his/her receiver such as mood, background, race,
preference, education, status, needs, among others to build rapport with the audience.
4. Concreteness- happens when the message is concrete and supported with facts, figures and real-life example and situations.
5. Courtesy- respect the culture, values and beliefs of the receiver.
6. Clearness- focus only in a single objective so as not to confuse the audience.
7. Correctness- correctness in grammar eliminate negative impact in the audience and increases the credibility and effectiveness of
the message.
INTERCULTURAL
COMMUNICATION
“The sending and receiving of messages across languages and
culture.”
World Bank (2010)-
Gudykunst & Kim (2003) - identifies the following that a competent intercultural
communicator must consider when communicating with others to
avoid being bias and practice sensitivity:
-intercultural communication
Ting-Toomey (1999) pertains to communication Culture- avoid stereotypes. (i.e., generalization about a certain
group)
among people with different
- intercultural communication nationalities. It takes place Gender- challenge gender norms, use plural pronouns or rewrite a
happens when individual when people draw from their sentence to avoid using pronouns.
interact, negotiate, and create cultural identity to understand Age- do not talk down on younger people and the elderly.
meaning while bringing in their values, attitudes, language and Social status- be polite at all times, do not belittle people you
varied cultural backgrounds. relationships. perceive to be on a lower social class than you.
Religion- be sensitive to the religious practices of others.;
WEEK 2-5
TOPIC
Functions of Communication
FUNCTIONS OF ORAL
COMMUNICATION
1. Regulation/Control
- functions to control one’s behavior
Doctors’ Prescription “Take your medicine 3 times a
day.”
Parents’ Instruction to their child “Wash the dishes now, or else I
won’t allow you to go to the party later.”
Friends giving advice on what to do “Move on. He doesn’t love
you anymore”
CONTINUATION….
2. Social Interaction
- used to produce social relationships; used to develop bonds,
intimacy, relations,; used to express preferences, desires, needs, wants,
decisions, goals, and strengths; used for giving and getting information.
Encouragement “You can do it.”
Marriage Proposal “Will you marry me?”
Invitation “Would you like some coffee, tea, or me?”
CONTINUATION….
3. Motivation
- functions to motivate or to encourage people to live better.
4. Information
- functions to convey information.
Giving information…
“Did you know that there’s a secret apartment at the top of the Eiffel
tower?”
CONTINUATION….
5. Emotional Expression
- facilitates people’s expression of their feelings and emotions.
Appreciation
“I’m so glad that you came into my life.”
“I like you so much!
Expressing one’s ambition
“I want to finish up my studies with good grades to be accepted in a good university.”
Expressing a need
“I need you in my life.”
Expressing prayers
“We pray for those who suffered a broken heart from their crush.”
WEEK 6-
10 TOPIC
1. Intrapersonal
– This refers to communication that centers on one person where the speaker acts both as the sender
and the receiver of message.
Hybels & Weaver, 2012 “The message is made up of your thoughts and feelings. The channel is
your brain, which processes what you are thinking and feeling. There is feedback in the sense that as
you talk to yourself, you discard certain ideas and replace them with others.” (
Examples:
• You spent the night thinking and analyzing why a student from the other class talked to you on
the way home and you decided it probably meant nothing.
• You felt happy while thinking about how your teacher appreciated you for submitting your
project before the due date and you reflected on why this was so.
CONTINUATION….
2. Interpersonal
– This refers to communication between and among people and establishes personal relationship between
and among them.
Solomon and Theiss (2013) “the inter part of the word highlights how interpersonal communication
connects people… when you engage in interpersonal communication, you and another person become
linked together… The personal part means that your unique qualities as a person matter during interpersonal
communication…”
CONTINUATION….
Types of Interpersonal Context
Dyad Communication – communication that occurs between two people
Example:
• You offered feedback on the speech performance of your classmate.
• You provided comfort to a friend who was feeling down.
Small Group – This refers to communication that involves at least three but not more than twelve people engaging in
a face-to-face interaction to achieve a desired goal. In this type of communication, all participants can freely share
ideas in a loose and open discussion.
Example:
• You are participating in an organizational meeting which aims to address the concerns of your fellow
students.
• You are having a discussion with your group mates on how to finish the assigned tasks.
CONTINUATION….
3. Public
– This type refers to communication that requires you to deliver or send the message before or in front of a group. The
message can be driven by informational or persuasive purposes.
Hybels & Weaver, 2012 “In public communication, unlike in interpersonal and small group, the channels are more
exaggerated. The voice is louder and the gestures are more expansive because the audience is bigger. The speaker might use
additional visual channels such as slides or a Power Point presentation.”
Example:
• You deliver a graduation speech to your batch.
• You participate in a declamation, oratorical, or debate contest watched by a number of people.
Types of Speech Style
3. Consultative
– This style is the standard one. Professional or mutually acceptable
language is a must in this style.
Examples: communication between teachers and students
employers and employees
doctor and patient
judge and lawyer
President and his/her constituents.
CONTINUATION….
4. Formal
– This style is used in formal settings. Unlike the consultative
style, this is one-way.
Examples: sermons by priests and ministers
State of the Nation Address of the President
formal speeches
pronouncements by judges.
CONTINUATION….
5.Frozen
– This style is “frozen” in time and remains
unchanged. It mostly occurs in ceremonies.
Examples:
Preamble to the Constitution
Lord’s Prayer
Allegiance to country or flag.
Speech Acts
Example, “Thanks” and “Thank you for always being there for me. I
really appreciate it” both show appreciation regardless of the length of
the statement.
Three Types of Speech Act
According to J. L. Austin (1962), a philosopher of language and the developer of the Speech Act
Theory, there are three types of acts in every utterance, given the right circumstances or context. These
are:
1. Assertive – a type of illocutionary act in which the speaker expresses belief about the
truth of a proposition. Some examples of an assertive act are suggesting, putting
forward, swearing, boasting, and concluding.
Example: No one makes better pancakes than I do.
2. Directive – a type of illocutionary act in which the speaker tries to make the addressee
perform an action. Some examples of a directive act are asking, ordering, requesting,
inviting, advising, and begging.
Example: Please close the door.
CONTINUATION….
4. Expressive – a type of illocutionary act in which the speaker expresses his/her feelings
or emotional reactions. Some examples of an expressive act are thanking, apologizing,
welcoming, and deploring.
Example: I am so sorry for not helping out in our group projects and letting you do all
the work.
CONTINUATION….
3. Turn-taking
Topic control covers how procedural formality or
informality affects the development of topic in
conversations. For example, in meetings, you may only have
a turn to speak after the chairperson directs you to do so.
Contrast this with a casual conversation with friends over
lunch or coffee where you may take the conversational floor
anytime.
Remember that regardless of the formality of the context,
topic control is achieved cooperatively. This only means that
when a topic is initiated, it should be collectively developed
by avoiding unnecessary interruptions and topic shifts. You
can make yourself actively involved in the conversation
without overly dominating it by using minimal responses
like “yes,” “okay,” “go on”; asking tag questions to clarify
information briefly like “you are excited, aren’t you?”, “It
7. Termination
the topic meaningfully.
WEEK 11-12
TOPIC/S
Types of Speeches
A. According to purpose
-Expository/Informative Speech
-Persuasive Speech
-Entertainment Speech
B. According to delivery
-Reading from a manuscript
-Memorized Speech
-Impromptu Speech
-Extemporaneous Speech
Types of Speeches
A. ACCORDING TO PURPOSE
INFORMATIVE SPEECH -provides the audience with a clear understanding of the concept or idea presented by the speaker. The
lectures of your teachers are the best examples of this type.
-Generally, there are four types of informative speeches which vary depending on the topic. These are speech about objects
or people, speech about processes, speech about events, and speech about concepts.
TYPES DESCRIPTIONS SPECIFIC EXAMPLE PURPOSE
Speech about This focuses on tangible items like gadgets, Yourself To inform the audience about your
objects or people products, structures, or people. Visual aids may background, interests, and ambitions
be necessary
Speech about This focuses on a process or sequence of events. First aid To inform the audience about how first
processes Visual aids are necessary aid for an ankle sprain is administered
Speech about This focuses on an event that happened, is Martial Law To inform the audience about the impacts
events happening, or might happen in the future. of Martial Law on economy and politics
Speech about This focuses on beliefs, knowledge, theories, Big Bang Theory To inform the audience about the
concepts principles or ideas. development of the Big Bang Theory
Types of Speeches
A. ACCORDING TO PURPOSE
ENTERTAINMENT SPEECH
provides the audience with amusement. The humorous speeches of comedians and performers are the best
examples of this type.
An entertainment speech aims to share goodwill, joy, and pleasure to the audience. The purpose of an
entertainment speech is not to educate, inform, or inspire because the primary goal is to make the audience relax, enjoy,
and even laugh. This means that you, the speaker, are expected to be friendly and relaxed, but still courteous during the
speech delivery. Moreover, you should know your audience well in order to entertain them effectively.
Types of Speeches
A. ACCORDING TO PURPOSE
PERSUASIVE SPEECH
provides the audience with well-argued ideas that can influence their own beliefs and decisions. The campaign
speeches of the running candidates for government posts are the best examples of this type.
Persuasive speaking is the form of communication that people of diverse backgrounds mostly engage in. This kind
of speech can center on any arguably interesting topic under the sun. When you deliver your persuasive speech, your
primary goal is to influence the thoughts, feelings, actions, and behaviors or attitudes of your listeners (Gamble &
Gamble, 2012).
Likewise, you also aim to change their perception and convince them that your argument is more important,
practical, attainable, or feasible. In essence, you—as a persuasive speaker—advocate for whatever your message is.
WEEK 17-20
TOPIC/S
Types of Speeches
TOPIC
it is your focal point of your speech, which can be determined once you have decided on your purpose.
If you are free to decide on a topic, choose one that really interests you. There are a variety of strategies used in
selecting a topic, such as using your personal experiences, discussing with your family members or friends, free
writing, listing, asking questions, or semantic webbing.
CONTINUATION….
DATA GATHERING
it is the stage where you collect ideas, information, sources,
and references relevant or related to your specific topic. This can be
done by visiting the library, browsing the web, observing a certain
phenomenon or event related to your topic, or conducting an interview
or survey. The data that you will gather will be very useful in making
your speech informative, entertaining, or persuasive.
CONTINUATION….
WRITING PATTERNS
in general, are structures that will help you organize the ideas related to your topic. Examples
are:
biographical -Presents descriptions of your life or of a person, famous or not
categorical/topical -Presents related categories supporting the topic. This can be used if you want to inform your
audience about the main features, descriptions, or categories of your topic.
causal -Presents cause-effect relationships. This can be used if you want to show the causal relationship of events
or phenomena.
chronological -Presents the idea in time order. This can be used if you want to present the history, evolution, or
development of your topic in a sequential order, from past to present or beginning to end.
comparison/contrast -Presents comparison/ contrast of two or three points. This can be used if you want to
compare objects, events, or concepts underscoring their similarities and differences.
problem-solution -Presents an identified problem, its causes, and recommended solutions
spatial -audience is made to imagine places, appearances, or distances. Used when you want to talk about the
physical structure of an object or the way things fit together in a certain space .
CONTINUATION….
OUTLINE
is a hierarchical list that shows the relationship of your ideas. Experts in public speaking state that once your
outline is ready, two-thirds of your speech writing is finished. A good outline helps you see that all the ideas are
in line with your main idea or message. The elements of an outline include introduction, body, and conclusion.
Write your outline based on how you want your ideas to develop. Below is an example
Purpose To persuade
Specific purpose To persuade the community members to reduce, reuse, and recycle as means of eliminating garbage and protecting the
environment
Topic Promoting the importance of reducing, reusing, and recycling in eliminating wastes and protecting the environment
Pattern Problem-solution
Introduction Share facts on the current situation of the environment.
State the message of the speech (specific topic).
Body Discuss how improper waste disposal becomes an environmental problem. Explain how reducing, reusing, and recycling would
eliminate wastes and protect the environment.
Conclusion State the specific purpose of your speech again. Call for action.
CONTINUATION….
INTRODUCTION
-is the foundation of your speech. Here, your primary goal is to get the attention of your
audience and present the subject or main idea of your speech. Your first few words should do so.
The following are some strategies.
Use a real-life experience and connect that experience to your subject.
Use practical examples and explain their connection to your subject.
Start with a familiar or strong quote and then explain what it means.
Use facts or statistics and highlight their importance to your subject.
Tell a personal story to illustrate your point
CONTINUATION….
CONCLUSION
-restates the main idea of your speech. Furthermore, it provides a summary,
emphasizes the message, and calls for action. While the primary goal of the introduction
is to get the attention of your audience, the conclusion aims to leave the audience with a
memorable statement.
The following are some strategies.
Begin your conclusion with a restatement of your message.
Use positive examples, encouraging words, or memorable lines from songs or stories
familiar to your audience.
Ask a question or series of questions that can make your audience reflect or ponde
CONTINUATION….
EDITING/REVISING
it involves correcting errors in mechanics, such as grammar, punctuation, capitalization, unity, coherence,
and others. Andrew Dlugan (2013), an awardwinning public speaker, lists six power principles for speech editing.
Edit for focus.
“So, what’s the point? What’s the message of the speech?”
Ensure that everything you have written, from introduction to conclusion, is related to your central message.
Edit for clarity
“I don’t understand the message because the examples or supporting details were confusing.”
Make all ideas in your speech clear by arranging them in logical order (e.g., main idea first then supporting
details, or supporting details first then main idea).
CONTINUATION….
Edit for concision “
The speech was all over the place; the speaker kept talking endlessly as if no one was listening to him/her.”
Keep your speech short, simple, and clear by eliminating unrelated stories and sentences and by using
simple words.
Edit for continuity
“The speech was too difficult to follow; I was lost in the middle.”
Keep the flow of your presentation smooth by adding transition words and phrases. Edit
for variety
“I didn’t enjoy the speech because it was boring.”
Add spice to your speech by shifting tone and style from formal to conversational and vice-versa, moving
around the stage, or adding humor.
Edit for impact and beauty
“There’s nothing really special about the speech.”
Make your speech memorable by using these strategies: surprise the audience, use vivid descriptive
images, write well-crafted and memorable lines, and use figures of speech
CONTINUATION….
REHEARSING
gives you an opportunity to identify what works and what does not
work for you and for your target audience. Some strategies include reading
your speech aloud, recording for your own analysis or for your peers or
coaches to give feedback on your delivery. The best thing to remember at
this stage is: “Constant practice makes perfect.”
B. PRINCIPLES OF SPEECH
DELIVERY
According to stephen lucas (2011), author of the art of
public speaking, a good delivery means that you are capable and
able to present your message in a clear, coherent, and interesting
way. In addition to this, he also says:
“Good delivery…conveys the speaker’s ideas clearly,
interestingly, and without distracting the audience. Most
audiences prefer delivery that combines a certain degree of
formality with the best attributes of good conversation—
directness, spontaneity, animation, vocal and facial
expressiveness, and a lively sense of communication”
As a student of public speaking, you should know that
public speaking is not simply reading your speech or talking
about your topic. It requires making connections with your
audience and presenting yourself formally to the public. There are
types of speeches according to purpose and delivery from which
you can choose the best one or the most appropriate in a given
situation.
CONTINUATION….
Delivery for Different Situations
Bear in mind that not all speaking situations happen in the classroom. Some may
happen in unfamiliar environments. To illustrate, you may run or be nominated for a
school or local government office, so a room-to-room and public campaign speech is
required; or you may be invited to welcome a visitor in your school or community, so
an opening or welcoming remark is necessary; or you may be asked to represent your
school or community in a literary contest. These are a few situations where your
delivery skill will be simultaneously challenged and honed.
As a public speaker you need to be ready to deal with the most common challenges in
different speaking environments. Next slides are some of them.
•Speaking to a specific audience size
CONTINUATION….
• You can determine your approach with your audience: more intimate and personal for
Advantages
a smaller size; more formal for a larger size.
• Ask the organizers about the estimated number of the audience so you can adjust your
Tips
delivery.
• Practice, practice, practice.
•Speaking to a specific audience size
CONTINUATION….
CONTINUATION….
• Speaking venues that vary according to size: classroom, meeting or conference room,
Description
ball room, social hall, auditorium, covered court, open court, etc.
• You will be exposed to different venues, which will add to your public speaking
Advantages
experience.
• You will have to make big adjustments in terms of your nonverbal cues: volume of voice,
Disadvantages
body language, facial expression, etc.
• Check the venue days before your scheduled speech and arrive hours earlier in the venue,
Tips
so you can determine the adjustments to make.
• For a large venue, speak more slowly, use pauses frequently to highlight the most
important ideas of your speech, and make use of facial expressions and gestures. When you
use visual aids, make them more visible.
• In a small venue, your audience will see you up close. Therefore, manage your notes well
when you use them and adjust your nonverbal cues as necessary.
• Practice, practice, practice.
•Speaking to a specific audience size
CONTINUATION….
• Its main function is to increase the volume of your voice, not to clarify the
Description
pronunciation and enunciation of words.
• With a microphone, you can easily get the attention of your audience because of the
Advantages
loudness of your voice.
CONTINUATION….
• Notes can be placed on the slanted top, and will work best for extemporaneous and manuscript
Advantages
speeches.
• The lectern can be used as a means to hide or cover nervousness or stage fright.
• Some may have the tendency to hide their hands behind the podium, which will not help them
Disadvantages
enhance their message.