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Super Turtle Process Diagram

The document outlines a process diagram template for auditing a production or service process. The template includes 9 sections to evaluate: (1) process definition, (2) inputs, (3) outputs, (4) safety requirements, (5) environmental requirements, (6) resources, (7) roles and responsibilities, (8) operational controls, and (9) metrics. The template provides questions under each section to help identify documentation, procedures, training records, and other evidence required to properly manage and control the process.

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John Oo
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445 views

Super Turtle Process Diagram

The document outlines a process diagram template for auditing a production or service process. The template includes 9 sections to evaluate: (1) process definition, (2) inputs, (3) outputs, (4) safety requirements, (5) environmental requirements, (6) resources, (7) roles and responsibilities, (8) operational controls, and (9) metrics. The template provides questions under each section to help identify documentation, procedures, training records, and other evidence required to properly manage and control the process.

Uploaded by

John Oo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Super Turtle Process Diagram

Audit number & date: Auditors: Process/Activity: Process Owner:

#6 - Resources (raw #4 – Safety & health #7 – Responsible parties (roles,


materials, equipment, requirements responsibilities,
infrastructure, hardware, (Significant Risks & competencies/skills/training)?
software)? Hazards)?

#2 - Inputs (internal requirements, external #3 - Outputs (including records)?


requirements, quality risks)? #1 - Process (activity or set of inter-related
activities)?

#9 – Metrics (Key
#8 – Operational controls performance indicators,
(methods/procedures/instructions #5 – Environmental measurements, analysis, &
/techniques)? requirements (Significant continual improvement)?
Environmental Aspects)?
Super Turtle Process Diagram
Audit number & date: Auditors: Process/Activity: Process Owner:

Possible questions for any production, service or support Possible evidence to look for:
process:
#1 - Process map, flow chart, process description, etc.
Where & how is the process
defined? Who is the owner of
the process?
Where is the process located
and how does it relate to other
processes?
#2 – Customer requirements (internal or external), specifications,
What are the inputs? schedules, documents, materials, etc.
Where do they come
from? How many are
there?
What are the quality
risks?
How are customer
requirements
determined and
planned for?
#3 – Traceable product or service (conforming or nonconforming),
What is the Inspection records, Completed work orders/batch ticket/travelers,
outputs? Where Environmental, safety & health measurement records,
does it go? Maintenance records, etc.
Who is the customer (maybe
internal)? What other processes
are linked?
What records are required?
Where do you put the record?
What do you do if output is
nonconforming?
#4 – Identified safety risks and hazards, ranked by priority, considering
What are the significant safety risks and routine and non-routine activities, contractor participation, and
hazards? How are they changes. Controls to address risks and hazards such as PPE,
ranked/evaluated? operational control, work instructions, etc.
Are they placed in any
priority/ranked? What controls
are in place?
Are they routine / non-routine?
Were changes evaluated for
Super Turtle Process Diagram
Audit number & date: Auditors: Process/Activity: Process Owner:

#5 – Identified environmental aspects and impacts, ranked by priority, considering


What are the significant environmental aspects and impacts? routine and non-routine activities, contractor participation, and changes.
How are they ranked/evaluated for significance? Controls to address risks and hazards such as PPE, operational control,
What controls are in place? work instructions, etc.
Were changes evaluated for impact?
What are the documented procedures to control these?
#6 – Maintenance, preventive/predictive, calibration, and other details of machine,
What raw materials, equipment, parts, tools, materials, hardware and/or materials, computer systems/software used by the process (including test
software are needed for the process? equipment), etc.
Are the resources adequate for the process?
Are the resources adequately maintained?
Is there adequate infrastructure?
Are there any repeat issues?
Are they available when needed?
Is calibration/verification required?
Are there any resource issues or
concerns?
#7 – Defined roles and responsibilities, requirements for required skills,
Who participates in this process (who is responsible)? competence criteria, safety training and PPE, environmental awareness,
How are responsibilities & authorities defined and communicated? consequences if procedures are not followed, records of training, etc.
How are participants competence determined?
What training is included/required?
What training records are maintained?
How is training effectiveness
determined?
What documented training procedure
applies?
How is one trained to understand the impact to the customer, safety, health
and/or environment if not followed as prescribed?
Who maintains training records?
What environmental aspects are associated with this process?
What safety risks and hazards are associated with this process?
Super Turtle Process Diagram
Audit number & date: Auditors: Process/Activity: Process Owner:

#8 – Process controls, procedures, work instructions, methods, control plans, etc.


How do you know what to do? Documents available, identifiable, legible, current (date), correct, adequate,
How do you stay safe through this process? useful and approved. Documented procedures for controlling significant
How do you keep the environment safe through this process? safety risks and hazards and significant environmental aspects and impacts,
How do you ensure that we meet customer requirements? etc. Policy awareness.
Are the procedures and instructions clear enough for you to complete your
tasks?
Is the information in the document correct (does practice match procedure)?
How do you know you have the current revision?
How do you know if the document has been properly approved?
How do you get the document?
What other information is required for this process?
Are documentation of external origin used? How are they controlled?
Policy – Quality, environmental, health and safety?
How does this impact you and your work?

#9 – Data records and analysis, metrics, measures of the process or service,


What are the key performance indicators for this process? goals & objectives, action plans, continual improvement, etc.
How is this measured?
How do you know if the process is on target (its trend)?
What do we do if the measure doesn’t meet target?
What do we do if the process is out of control?
What type of data analysis do you do?
How has this process continually improved?
What could we do to make this process more
effective?

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