Information Management — Reference

Architectures
Innovation & Architecture

February 2015
Usage guidelines
The following document is intended to provide an overview of Cross Domain Reference
Architecture, Domain Specific Reference Architectures and Vendor Reference Architectures that
spans across all Information Management Capabilities

Audience: External & Internal

The section can be shared with clients and leveraged for engagements
The slides labeled “for internal discussions, do not distribute externally” should not be distributed
externally as it contains sensitive information.
You can find other material on the IM Innovation Site & Technology Sales Spot.

Purpose:
This document provides information about:
• Cross domain reference architecture (Level 1 and Level 2 including definitions)
• Internal documentation around key technologies (Tier 1, Tier 2 and Tier 3) and growth potential
• Domain Specific architectures for Finance, Risk, Customer and Supply chain (including vendor
specific architectures for each domain – IBM, Oracle and SAP)
Contacts:
If you have questions on proper usage of the slides or need more information please contact:
• David Pierce
• Ashish Verma
Last Updated Date: 3/17/2015
2 Copyright © 2015 Deloitte Development LLC. All rights reserved.
 Table of Contents
Reference Architecture Overview 4

Cross Domain Reference Architecture 7

Domain Specific Vendor Architecture - Finance 22

Finance Domain Architecture 23
Technology Disruptors — Impact of Technology Change on Finance Architectures 34
Oracle Vendor Architecture — Finance Domain 38
IBM Vendor Architecture — Finance Domain 43
SAP Vendor Architecture — Finance Domain 48

Domain Specific Vendor Architecture - Customer 53

Customer Domain Architecture 54
Technology Disruptors — Impact of Technology Change on Customer Architectures 65
Oracle Vendor Architecture — Customer Domain 70
IBM Vendor Architecture — Customer Domain 75
SAP Vendor Architecture — Customer Domain 80

Domain Specific Vendor Architecture - Risk 85

Risk Domain Architecture 86
Technology Disruptors — Impact of Technology Change on Risk Architectures 97
Oracle Vendor Architecture — Risk Domain 101
IBM Vendor Architecture — Risk Domain 106
SAP Vendor Architecture — Risk Domain 111

Domain Specific Vendor Architecture – Supply Chain 116

Supply Chain Domain Architecture 117
Technology Disruptors — Impact of Technology Change on Supply Chain Architectures 127
Oracle Vendor Architecture — Supply Chain Domain 131
IBM Vendor Architecture — Supply Chain Domain 136
3
SAP Vendor Architecture — Supply Chain Domain 141
Reference Architecture Overview

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Executive Summary —
Deloitte’s IM Reference Architecture
What is the business driver for reference architectures?
• The prospect of creating enterprise value from information represents an
unprecedented opportunity for many organizations.
• This opportunity is accompanied by significant challenges in shaping and
managing information throughout the enterprise.
• To effectively exploit the myriad of opportunities presented by information,
organizations must take a holistic view the supporting architecture.
What does the Information Management Reference Architecture provide?
• Deloitte’s Information Management architecture defines the components of a
leading architecture that spans across disciplines.
• The architecture can be used to define a complete enterprise architecture or
identify technology components required for specific use cases.

5 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Components of the Reference Architecture
The reference architecture drills down to by level to show specific components and
has also been developed into various views.
Level 1 Domain-specific view of reference
architecture that address
Domain View business information
Structural components of architecture
requirements
Placeholder for link
Placeholder for link

Customer Finance Risk Supply Chain

Illustrates specific disruptors for

Disruptor View each component of the
architecture
Placeholder for link

Level 2
Specific data, technology and
infrastructure components
Placeholder for link

Vendor specific packages and

Vendor view technologies to enable
architecture components
Placeholder for link

SAP Oracle IBM

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Cross Domain Reference
Architecture

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Common Reference Architecture
Level 1
ANALYTICS VISUALIZATION
Descriptive, diagnostic, predictive, and User access to information in alternate ways
prescriptive analytical insights to ease understanding and action

Services to control the flow of information across the

Secure infrastructure, platforms, and software as a

WORKFLOW & ORCHESTRATION

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT

environment and processing lifecycle

service in the cloud or on premise

User access to primarily structured data Business performance, planning, forecasting,

for operational and management reporting, consolidation, and strategic scorecards
INFRASTRUCTURE

and discovery

BUSINESS SEMANTIC LAYER

Logical and physical representations of information in meaningful ways for end users

DATA MANAGEMENT
Data stores, repositories, and provisioning points to supply clean data for processing

COMMON DATA SERVICES

Services to manage master data, including quality, security, privacy, and lineage

COMMON DATA ACQUISITION

Single source to acquire and cleanse structured and unstructured data

CRM & Internet of Social & Government/ ERP &

Wearables Geographic
Point of Sale Things Web Public Operations

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Common Reference Architecture
Level 2
ANALYTICS VISUALIZATION
Predictive Analytics Text Analytics Charts & Graphs Geospatial

Data Access Services

Applications
Business

Machine Learning Cognitive Analytics Network Hierarchical

WORKFLOW & ORCHESTRATION

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
Management Operational Planning & Cost & Profit- Close &
Data Discovery
Infrastructure

Reporting Reporting Forecasting ability Mgmt. Consolidation

OS & Core
INFRASTRUCTURE

BUSINESS SEMANTIC LAYER

Business Access
Data Marts Data Virtualization Data Abstraction Process Specific Data

Portal
DATA MANAGEMENT
Hardware

Data Staging Data Lake Specialized NoSQL Data Warehouse Data Exploration

COMMON DATA SERVICES

Rules & Process

Management
Data Quality Master Data Data Security &
Data Center

Metadata Management
Management Management Privacy

COMMON DATA ACQUISITION

Data Sourcing &
ETL Audit & Control Signal Processing
Transport

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Conceptual Architecture View
Common Data Acquisition
ANALYTICS VISUALIZATION
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
BUSINESS SEMANTIC LAYER
DATA MANAGEMENT

WORKFLOW & ORCHESTRATION

COMMON DATA SERVICES
COMMON DATA ACQUISITION
INFRASTRUCTURE

Data Sourcing &

ETL Audit & Control Signal Processing
Transport
Serves as a single entry Comprises of the Provides the underlying Provides the capability
point for data into the application resources processes and checks to analyze streams of
architecture; facilitating and processes that to ensure that data is data in real time or near
ease of governance and support data processing kept in synch as real time in order to
enabling source data activities for data information flows detect patterns in the
and process movement between through each layer of data that represents
standardization. systems (in batch or the architecture. business opportunities
real time). This includes or risks.
capabilities to validate,
integrate, transform,
and standardize data.

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Conceptual Architecture View
Common Data Services
ANALYTICS VISUALIZATION
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
BUSINESS SEMANTIC LAYER
DATA MANAGEMENT

WORKFLOW & ORCHESTRATION

COMMON DATA SERVICES
INFRASTRUCTURE

Data Quality Management Master Data Management Metadata Management Data Security & Privacy

Combination of processes Comprises of the Consists of capabilities to Encompasses the various

and toolsets that provide a application resources and perform metadata capabilities associated with
structured approach to processes necessary to integration across the controlling and monitoring
resolving errors and support the collection, architecture. Metadata access to applications and
inconsistencies in the harmonization, and captures technical, data contained within the
quality of data. DQM syndication of master data, business and operational architecture. This includes
provides a framework to: reference data, and metadata across the providing granular
• Define metrics reporting specific information landscape and protection of certain data
• Monitor data quality hierarchies to subscribing assists to maintain based on policies, data
• Perform periodic data applications. contextually (definitions redaction/encryption,
profiling and descriptions) and tokenization, authentication
traceability of each and authorization
element’s lineage. capabilities.

COMMON DATA ACQUISITION

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Conceptual Architecture View
Data Management
ANALYTICS VISUALIZATION
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
BUSINESS SEMANTIC LAYER
DATA MANAGEMENT

WORKFLOW & ORCHESTRATION

Data Staging Data Lake Data Warehouse Data Exploration Specialized NoSQL
INFRASTRUCTURE

Enables the centralized Enables the persistence Provides an integrated Enables the centralized Enables the storage of
processing of business of source data of any repository of historical persistence of data as distributed key value
and data quality rules. variety, velocity and transaction data, necessary to support data that is tagged and
facilitates the volume where storage is enabling centralized specified analytics use indexed for fast access
architecture’s not constrained by data persistence as cases, advanced analytics and retrieval during the
auditability, reliability, characteristics with necessary to support and modeling activities; data management life
and recoverability. Also retention policies to slice and dice reporting such as predictive cycle downstream from
enables transient assure compliance with and querying, ad-hoc modeling. Comprises a a data lake.
persistence of inbound, data preservation, reporting and querying. distributed database to
outbound and staged vaulting, and Data warehouse support data processing
data. sanitization. Provides facilitates data activities for
capabilities for standardization and “data at rest” usage
extraction of latent data extensibility across scenarios.
to be aggregated for domains by using a
discovery. common logical data
model (LDM).

COMMON DATA SERVICES

COMMON DATA ACQUISITION
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Conceptual Architecture View
Business Semantic Layer
ANALYTICS VISUALIZATION
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
BUSINESS SEMANTIC LAYER

WORKFLOW & ORCHESTRATION

Data Marts Data Virtualization Data Abstraction Process Specific Data

Comprises one or more Enables data consumers Enables data to be Comprises the query
“fit-for-purpose” logical a unified, abstracted, and presented in the required ready state of data
INFRASTRUCTURE

structures or physical encapsulated view for form for the data management from
data stores that are querying and consumer through a processes for a particular
configured or designed manipulating data combination of application such as
to support the data sources from programming, data sales, finance, order
consumption heterogeneous set of virtualization, query management, billing etc.
requirements common to data stores using on federation, services that support business
more than one functional demand data integration. orientation. applications.
area or specific to
individual users or
business applications.

DATA MANAGEMENT
COMMON DATA SERVICES
COMMON DATA ACQUISITION
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Conceptual Architecture View
Business Intelligence & Performance Management
ANALYTICS VISUALIZATION
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
Management Operational Planning & Cost & Profit- Close &
Data Discovery
Reporting Reporting Forecasting ability Mgmt. Consolidation
Clearly articulated Enables the centralized Delivered Provides finance Provides support Supports the execution

WORKFLOW & ORCHESTRATION

persistence of data as and management of
information model downstream from a business process for calculating and
necessary to support period-end close
that supports specified analytics use source system planning reporting on activities including
statutory & cases and advanced where reporting applications such granular views of LOB/Legal Entity
INFRASTRUCTURE

regulatory analytics and modeling structures with as budgeting and profitability (e.g., consolidations,
activities, such as eliminations,
reporting, minimal data planning, cost and customer, SKU)
predictive modeling. equalizations, and
enterprise business Comprises a distributed transformations are revenue that may not be period-end
intelligence, and database to support data maintained to allocations, and captured directly in management and
dashboard processing activities for provide source funds transfer core financial statutory reporting and
“data at rest” usage disclosures (incl. XBRL)
analytics for scenarios via transient
system like pricing, systems. for relevant local and
decision making staging and longer term reporting without performance global rules. Include the
and performance persistent data the constraints of a measurement and calculation of deferred
management. assemblies (e.g., for transactional profitability. tax and elimination
storage of short-term, entries needed for legal
lightly integrated data to
system. entity reporting at the
support operational and required levels of the
transactional data needs). legal entity hierarchy.

BUSINESS SEMANTIC LAYER

DATA MANAGEMENT
COMMON DATA SERVICES
COMMON DATA ACQUISITION
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Conceptual Architecture View
Analytics & Visualization
ANALYTICS VISUALIZATION
Predictive Analytics Text Analytics Charts & Graphs Geospatial

Predictive analytics Text Analytics/Data Mining Provides basic visual Applying statistical techniques
encompasses a variety of refers to the process of representations of data for to geospatial or geographical
statistical techniques to model deriving information from decision making using design information in the context of

WORKFLOW & ORCHESTRATION

the unknown event of interest unstructured and semi thinking techniques of color, where the event(s) took place.
for the future or the present structured data by parsing, gradient, and density to
from existing data sets. categorization and clustering communicate insights.
techniques via application of
INFRASTRUCTURE

Natural Language Processing.

Machine Learning Cognitive Analytics Network Hierarchical

Statistical technique and Cognitive Analytics offers a way to Use of graphs to represent Arrangement of data through
scientific discipline to create bridge the gap between big data symmetric and asymmetric clustering techniques to derive
and explore the construction of and the reality of practical relations in a data set. above, below and same level
decision making; harnessing at
algorithms that continuously associations in a data set.
internet speed, cloud scale and
learn from data being
adaptive mastery of business
processed. processes to drive insights.

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT

BUSINESS SEMANTIC LAYER
DATA MANAGEMENT
COMMON DATA SERVICES
COMMON DATA ACQUISITION
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Conceptual Architecture View
Workflow & Orchestration
Data Access
ANALYTICS VISUALIZATION Services
Provides data access to business applications
through multiple access patterns by applying
applicable access time enrichment rules and
BUSINESS PERFORMANCE appropriate authorization. Is designed to provide

WORKFLOW & ORCHESTRATION

an easy to understand semantic model for
INTELLIGENCE MANAGEMENT business data entities.
INFRASTRUCTURE

Business Access Portal

BUSINESS SEMANTIC LAYER Provides business user-facing information

delivery services such as enterprise portals and
knowledge management. Enterprise portals
provide interfaces and/or access tools that users
require to access information stored within the
data management and business semantic layers
DATA MANAGEMENT of the environment.

Rules & Process Management

Comprises a centralized, shared-service

COMMON DATA SERVICES application resources and processes that support
the creation, maintenance, syndication, and
orchestration of related business logic and
operational processes across the architecture
including Business Rules Management, Analytic
Model Management (creation, validation, and
COMMON DATA ACQUISITION deployment of analytics models), and Business
Process/Workflow Management.

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Conceptual Architecture View
Infrastructure

Data Center
VISUALIZATION ANALYTICS
Delivered as Infrastructure as a Service (IaaS). Is
a provision model where an organization
outsources the equipment used to support
analytics, i.e. storage, network, hardware, servers PERFORMANCE BUSINESS

WORKFLOW & ORCHESTRATION

with a pay per usage model.
MANAGEMENT INTELLIGENCE
Hardware
INFRASTRUCTURE

Also delivered as Platform as a Service (PaaS); Is a

way to rent hardware, operating systems, software,
storage and network capacity delivered over the
BUSINESS SEMANTIC LAYER
internet backbone with service delivery models that
allow rental of virtualized servers & associated
services for running existing analytical applications
or developing & testing new analytical solutions.
DATA MANAGEMENT
Common Services

Comprises a standardized way to deliver

integration services for analytical applications
using open source and custom API’s for
COMMON DATA SERVICES
consumers outside the organization.
Self Service Portal

Allows a customer to request and use the set of

cloud services, manage allocated resources,
COMMON DATA ACQUISITION
display invoices and accept payments, accept
feedback and disputes.
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Common Reference Architecture
Level 2 (For Internal Discussions around growth potential)
ANALYTICS VISUALIZATION
Predictive Analytics Text Analytics Charts & Graphs Geospatial
Applications
Business

Data Access
Services
Machine Learning Cognitive Analytics Network Hierarchical

WORKFLOW & ORCHESTRATION

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
Management Operational Planning & Cost & Profit- Close &
Infrastructure

Data Discovery
OS & Core

Reporting Reporting Forecasting ability Mgmt. Consolidation

INFRASTRUCTURE

BUSINESS SEMANTIC LAYER

Business Access
Process Specific
Data Marts Data Virtualization Data Abstraction

Portal
Data

DATA MANAGEMENT
Hardware

Specialized
Data Staging Data Lake Data Warehouse Data Exploration
NoSQL

COMMON DATA SERVICES

Rules & Process

Management
Data Quality Master Data Metadata Data Security &
Data Center

Management Management Management Privacy

COMMON DATA ACQUISITION

Data Sourcing &
ETL Audit & Control Signal Processing
Transport

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Innovation & Architecture — Tier 1 Technologies
For Internal discussions, do not distribute externally
ANALYTICS VISUALIZATION
• IBM SPSS • Oracle Endeca • Qlikview
• SAS • SAP BO Explorer • Tableau
• Hortonwork
• mongoDB3

• Oracle Advanced • SalesForce Wave Analytics • TIBCO Spotfire

• Cloudera

Analytics
• IBM (Text Analytics, i2)

WORKFLOW & ORCHESTRATION

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
• Oracle (BI & Hyperion) • Microsoft SQL Analysis • Oracle Hyperion
• Microstrategy Business Services (BI Stack) • SAP EPM (BPC)
INFRASTRUCTURE

Intelligence • IBM (TM1) Cognos

• Apache Ambari*
• Apache Zookeeper*
• Oracle BPM
• Apache Hbase*
• IBM BigInsights

BUSINESS SEMANTIC LAYER

• Teradata

• Informatica • SAP (Data Services, Business Objects)

• IBM InfoSphere • Composite Software

DATA MANAGEMENT
• Oracle DataWarehouse • Cloudera • Pivotal HD
Oracle (MySQL, Exalytics, 11g/12c)

SAP (HANA2, IQ, SQL Anywhere)

• SAP BW/ SAP BW on HANA • HortonWorks

IBM (DB2, PureData/Netezza1)

• IBM BigInsights • Teradata

COMMON DATA SERVICES

Microsoft (SQL Server)

• Informatica MDM • SAP Information Steward • Informatica (Data Quality &

• Informatica Data Profiling • ERwin (Data Modeler) Power exchange)
• SAP MDG and MDM • Pivotal GemFire • Apache Hcatalog

COMMON DATA ACQUISITION

• IBM Infosphere • Oracle Data Integrator • Apache Storm* • IBM BigInsights InfoSphere
Information Server • Informatica Powercenter ETL • Apache Flume* • Informatica BDE
• SAP BOBJ Data Services • Microsoft (SSIS) • Informatica — VIBE • Apache Sqoop*
•
•
•
•

* Open Source Tools; Licensing Does Not Apply Data Prep Data Storage Business User Infrastructure, Platform &
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Innovation & Architecture — Tier 2 Technologies
For Internal discussions, do not distribute externally
ANALYTICS VISUALIZATION
• DSE Cassandra3
• Windows Azure

• Revolution Analytics • StatSoft — Statistica • SAS Text Analytics • J Scripts

• R* • • RapidMiner+Text
Oracle NoSQL Database3 • IBM GPFS

SAP Predictive Workbench •

• IBM Analytical Decision •
SAP Lumira
Enthought Python Processing Extension*
Mgmt. • Teradata Value Analyzer • IBM InfoSphere Data • Gephi*
• RapidMiner* • Teradata Aster Explorer (Vivisimo) • d3* (Data Driven Documents)
• Alteryx • Matlab • SAS Visual Analytics • Dundas
• SAP Infinite Insight • Mahout* • Mahout* • Domo
(KXEN)

WORKFLOW & ORCHESTRATION

Amazon EMR — S3
MapR File System

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT

Pivotal HD

• IBM (CDM, WODM) • Spago BI* • Platfora • Anaplan • Tidemark

• Oracle (Designer) • Splunk — Hunk • Information Buildersa • Adaptive Planning • SAS
• SAS BI • Jaspersoft • Pentaho • HostAnalytics • Infor
INFRASTRUCTURE
•
•
•
•

• Cisco Tidal Enterprise Scheduler

• Apache Oozie*
• Apache Mesos*
Cloudera* (Apache Hadoop)

BUSINESS SEMANTIC LAYER

HADAPT Adaptive

• Red Hat
Sqrrl Enterprise3
Basho’s Riak3

• Stone Bond Technologies

Couchbase3

Redis3

DATA MANAGEMENT
•
•
•
•
•
•

• MapR File System • IBM GPFS

ParAccel Analytic Database1

• Amazon EMR — S3 • Kognitio

Hortonworks — Stinger1
Oracle Exadata2
Teradata Aster1

COMMON DATA SERVICES

VoltDB2

• IBM Infosphere MDM • IBM Data Architect (Modeling) • EMC (Captiva, Documentum, Digital Asset
• Oracle (Hubs — Data, Product & • IBM Optim, Guardium Manager)
•
•
•
•
•

MDM, Stellent) • Toad • Microsoft (Content Management Server)

Cloudera — Impala1
SAP Sybase ASE2

Pivotal (SQLFire)

COMMON DATA ACQUISITION

IBM Informix

HP Vertica1

Kognitio1,2

• IBM Streams • SAS Data Integration Studio • IBM Cast Iron Mulesoft • Splunk Hadoop Connect
• MapR NFS • SAP SLT • Amazon Kinesis • Talend*
• IBM InfoSphere Federation Server • Oracle Golden Gate • GridGain • ODI Hadoop Connector
•
•
•
•
•
•

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Innovation & Architecture — Tier 3 Technologies
For Internal discussions, do not distribute externally
ANALYTICS VISUALIZATION
• IBM CPLEX • Llamasoft • Crimson • Gate*  SAS JMP Pro
• Viscovery • GAMS Hexagon • Weka*  Microstrategy Visual Insighta
• FICO Xpress- • Vendavo • NetBase • Megaputer  IBM (Elixir and Many Eyes)
Mosel • Microsoft • Attensity Intelligence
• FICO Blaze • Lucene*
 Panaroma Necto
PowerPivota
• Mantis • DataSift • Clarabridge  Anychart
• Mathematica • Radian6  SiSense

WORKFLOW & ORCHESTRATION

• Datastax
• Neo4j*

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT

• IBM Datamirror • GoodData • Logi Analytics • Prophix Software • Bitam
• Computer • Birst • Actuate BIRT • Solver • KCI Computing
INFRASTRUCTURE

•
•
•
•
Associates Allfusion • KarmaSphere • Axiom EPM

Ankush — Impetus Technologies

Zettaset Orchestrator
StackIQ
OceanSync
BUSINESS SEMANTIC LAYER
• HYPERTABLE
• Raven DB
• Cloudant3

DATA MANAGEMENT
• MapR File System • Raven DB
• Cloudant • HYPERTABLE

COMMON DATA SERVICES

• SAS (Dataflux) • Anzo Metadata Management
• ER Studio
• HP Autonomy IDOL

• Actian ParAccel Dataflow

• Apache Derby
• PostgreSQL

COMMON DATA ACQUISITION

• Fliptop • SnapLogic • Kalido Information Engine • Syncsort DMX-h ETL
• OpenRefine (Google Refine)* • Jitterbit • Pentaho DI
• DellBoomi • Accusoft

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Domain Specific Vendor
Architecture - Finance

Back to TOC
 Finance Domain Architecture
Appendix

Back to TOC
Finance Value Driver and Enabler Model

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Finance Conceptual Architecture View
Level 1 Diagram

COMMON DATA SERVICES

OPERATIONAL FINANCE APPLICATIONS

WORKFLOW AND ORCHESTRATION

PRODUCT PROCESSORS

COMMON DATA ACCESS

COMMON DATA ACQUISITION

FINANCE DATA FINANCE SEMANTIC

MANAGEMENT LAYER

FINANCE RISK PERFORMANCE

CONSUMING ENGINE MANAGEMENT ENGINE

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 Finance Conceptual Architecture View
Level 1 Diagram
COMMON DATA SERVICES
A common set of services and tools that simplify and improve control over core finance processes and data

OPERATIONAL FINANCE APPLICATIONS

FINANCE INTERACTION PROCESSORS

WORKFLOW AND ORCHESTRATION

A common set of applications that provide support for the core finance functions

Identification FINANCE DATA FINANCE SEMANTIC

of transaction
MANAGEMENT LAYER

COMMON DATA ACCESS

events that Supports
must be Clearly
Series of data stores/repositories Simplifies access to information by data
COMMON DATA ACQUISITION

accounted articulated
(relational and file-based) and creating tagged logical or physical information access
for in the provisioning points that support representations of information that make services,
financial model that
Single downstream processes by providing it easy for business users to understand supports business
books and cleansed, granular data for use in a the meaning of information stored in the access
records as source to statutory and
acquire and variety of value-added applications architecture regulatory portal,
well as value rules
drivers to cleanse reporting,
globally enterprise and
support process
financial defined and business
governed intelligence, manage
analytics ment
data coming and financial
into finance SPECIALIZED FINANCE PERFORMANCE analytics
architecture
CONSUMING ENGINE MANAGEMENT ENGINE
Applications that support specialized Applications that support processes
functions such as tax planning, tax such as allocations, budgeting,
provisioning and cash management forecasting, modeling, and close and
consolidation

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 Finance Conceptual Architecture View
Level 2 Diagram
CUSTOMER COMMON DATA SERVICES WORKFLOW AND
INTERACTION 7 8 9 10 11 12 ORCHESTRATION
PROCESSORS Data Quality Master Data Metadata Rules & Data Security &
Data Integration
Management Management Management Process
& Virtualization Privacy (DSP)
(DQM) (MDM) (MME) Management

Traditional
OPERATIONAL FINANCE APPLICATIONS COMMON
Sources
DATA ACCESS 28
Transactional 1 Adjustments & 2 Accounting 3 Sub-ledger/
Data Sources Reconciliations Engine General Ledger
Data Access
(OLTP)
25 Services
Managed/ COMMON DATA FINANCE DATA MANAGEMENT FINANCE SEMANTIC LAYER Business
Aggregate Data ACQUISITION Intelligence
Stores

13 14 15
Reference/ Access & Analytics Repository 29
Master Data 4 Integrated Financial
Lifecycle Systems of Business
Sources Data Sourcing Data Access Portal
Record
& Transport Staging 16 Data Exploration/
External Data
Area Discovery Repository 26
Sources
Analytics
17 Data Lake
5 30
Signal Rules &
Non-Traditional
Processing Process
Sources
Management
(Big Data)
SPECIALIZED FINANCE CONSUMING PERFORMANCE MANAGEMENT ENGINE
ENGINE 27
6
Semi-structured Visualization
Unstructured Audit & Control
Text 18 19 21 22
Tax Treasury Strategy Planning
Sensor Data
Real-time
Event/ 20 23 24
Message Data Control Cost and Close &
Monitoring Profitability Mgmt. Consolidation

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Link to definitions
Conceptual Architecture View
Operational Finance Applications
Component Description
Provides a single point-of-entry and application of adjustments to finance data and for performing granular
reconciliation. Supports and accounts for adjustments of any type, including adjustments to record business
Adjustment/ transactions that haven’t yet been included in the accounting records as well as adjustments to prior entries which
1 Reconciliation incorrectly state the impact of a transaction. Examples include: altering the amount in reserve accounts, recognizing
unbilled revenue or deferring revenue recognition that has been billed but not yet earned, recognizing expenses for
un-received invoices, deferring expense recognition, or recognizing prepaid expenses.
Holds and applies (Multi-GAAP) accounting rules to business transactions and events that produce accounting
entries that can be collected in journals to be posted into the financial subledger; effectively providing an
accounting system that satisfies local and global legal and fiscal requirements. It provides the ability to define
Accounting Engine
2 journals without using hard-coded GL categories and to store accounting entries in a common structure and
format thereby facilitating accurate granular reconciliation of balances by book-type between external GLs and
SLs.
Provides the ability to receive accounting entries by way of journals and aggregating/posting them to effectively
create daily balances for a detailed subset of transactions or with enriched subledger detail that may not be
Subledger/
General Ledger
otherwise available from a system of record. This provides a basis for the linkage of GL balances with source
3 level attributes without the need for further reconciliation and enabling full drill down from GL balances to
granular-level balances.

28 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Common Data Acquisition and Common Data Management Services
Component Description
Data Sourcing Serves as a single entry point for data into the architecture; facilitating ease of governance and enabling source data and
4 and Transport process standardization.

Provides the capability to analyze streams of data in real time or near real time in order to detect patterns in the data that
Signal Processing
5 represents business opportunities or risks.
Provides the underlying processes to ensure that data is kept in synch as information flows through each layer for the
Audit and Control
architecture.
6
Combination of processes and toolsets that provide a structured approach to resolving errors and inconsistencies in the quality
Data Quality
of data. DQM also provides a framework to define metrics to monitor data quality and includes the capability to perform periodic
Management (DQM)
profiling to provide an accurate portrayal of data quality at any point of time.
7
Comprises the application resources and processes that support data processing activities for movement of data between
Data Integration
systems in batch, in real time, or virtually. This includes capabilities to validate, integrate, transform, standardize data for
and Virtualization
persistence in the RDR as well as to be provision real-time or low-latency data for usage by downstream business applications.
8
Master Data Comprises the application resources and processes necessary to support the necessary the collection, harmonization, and
Management (MDM) syndication of master data, reference data, and reporting specific hierarchies to subscribing applications.
9 Consists of capabilities to perform metadata integration across the architecture. Metadata captures technical, business and
Metadata
operational metadata across the risk information landscape. The collected metadata provides contextually-relevant definitions
Management (MME)
and descriptions of the risk data as well as complete traceability of each element’s lineage.

10 Comprises a centralized, shared-service application resources and processes that support the creation, maintenance,
Rules and Process syndication, and orchestration of risk related business logic and operational processes across the risk architecture. This includes
Management Business Rules Management (e.g., Cost Allocation, Finance Data Quality), Analytic Model Management (creation, validation,
and deployment of analytics models), and Business Process/Workflow Management.
11 Encompasses the various capabilities associated controlling and monitoring access to applications and data contained within the
Data Security and
risk architecture. This includes providing granular protection of certain data based on policies, data redaction/encryption,
Privacy (DSP)
tokenization and authentication and authorization capabilities.

12

29 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Finance Data Management and Finance Semantic Layer
Component Description
Enables transient persistence of data as necessary to aid subsequent data management processing functions, such
as a landing area to ingest source specific data (Inbound) and storage for raw data that is acquired but not integrated
13 Data Staging Area (Staged) as well as data that is integrated and ready to be subsequently provisioned to targeted consumers
(Outbound). Enables the centralized processing of business and data quality rules and facilitates the architecture’s
auditability, reliability, and recoverability.
Integrated Financial Provides an integrated repository of historical transaction data, enabling centralized persistence as necessary to
Lifecycle Systems support risk use cases. To facilitate data standardization and extensibility across the Finance domain, the FDR is
14
of Record designed using a common risk logical data model (LDM).
Comprises one or more “fit-for-purpose” logical structures or physical data stores that are configured or designed to
Access and Analytics
support the data consumption requirements common to more than one functional area or specific to individual users
15 Repository
or business applications.
Enables the centralized persistence of data as necessary to support specified risk analytics use cases and advanced
analytics and modeling activities, such as predictive modeling. Comprises a distributed database to support data
Data Exploration/
processing activities for “data at rest” usage scenarios via transient staging and longer term persistent data
16 Discovery Repository assemblies (e.g., for storage of short-term, lightly integrated data to support operational and transactional data
needs).
Enables the persistence of risk data in accordance with regulatory requirements and retention policies to assure
compliance with data preservation, vaulting, and sanitization as well as the extraction of latent aggregate and
Data Lake
discovery value of archived data. Typically leverages commodity hardware and the Hadoop data processing platform
17 to meet business needs.

30 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Specialized Consuming Engine and Performance Management Engine
Component Description
Tax Applications that support the tax function including tax planning, provisioning, and compliance.
18
Applications that support treasury management including capital planning, portfolio management, and liquidity
Treasury
management.
19
Control Monitoring Applications that streamline the implementation and monitoring of internal controls and disclosure management.
Provides finance applications that support key strategic financial decisions with modeling functionality that supports
20 Strategy
business scenario planning, capital structure, and performance driver modeling.
Provides finance business process planning applications such as budgeting and planning, cost and revenue
Planning
21 allocations, and funds transfer pricing, performance measurement and profitability.
Cost and Profitability Provides support for calculating and reporting on granular views of profitability (e.g., customer, SKU) that may not be
22 Management captured directly in core financial systems.
Supports the execution and management of period-end close activities including LOB/Legal Entity consolidations,
Close and eliminations, equalizations, and period-end management and statutory reporting and disclosures (incl. XBRL) for
23
Consolidation relevant local and global rules. Include the calculation of deferred tax and elimination entries needed for legal entity
reporting at the required levels of the legal entity hierarchy.

24

31 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Common Data Access
Component Description
Provides access to end users for analysis of primarily structured information to support operational and management
25 Business Intelligence
reporting as well as information discovery.

Application of statistical techniques to provide deeper insight into past behavior and to develop predictive and
26 Analytics
prescriptive models.

Technologies and techniques used to improve the ability to act on data by presenting it in a manner that is easy to
Visualization
27 understand.

32 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Workflow and Orchestration
Component Description

Provides data access to subscribing business applications through multiple access patterns by applying applicable
28 Data Access Services access time enrichment rules and appropriate authorization. Is designed to provide an easy to understand semantic
model for business data entities utilized by business applications.

Provides business user-facing information delivery services such as enterprise portals and knowledge management.
Business Access
29 Enterprise portals provide interfaces and/or access tools that users require to access information stored within the
Portal
data management and business semantic layers of the environment.

Comprises a centralized, shared-service application resources and processes that support the creation,
Rules and Process maintenance, syndication, and orchestration of related business logic and operational processes across the
30 Management architecture. This includes Business Rules Management, Analytic Model Management (creation, validation, and
deployment of analytics models), and Business Process/Workflow Management.

33 Copyright © 2015 Deloitte Development LLC. All rights reserved.

 Technology Disruptors —
Impact
Appendix
of Technology Change on
Finance Architectures

Back to TOC
 IM Technology Disruptors continue to have impact
on the business of tomorrow; today
For Internal discussions, do not distribute externally
For more details on disruptors and how they impact our clients please refer to IM Market Disruptor Overview

High

Amplified
Intelligence Big Data
Disruptive Cognitive
Potential Analytics (AI) Real Time
THE BUSINESS Decisioning
OF TOMORROW Predictive
ab Analytics
Find Future
Growth Machine
Strategic Text Analytics
Learning
Opportunities
Cyber Cloud
In Memory Security
Offerin and Privacy
Crowdsourcing Wearables IoT
g Medium
Value

Visualization

THE BUSINESS
Core Renewal
OF TODAY
Social
Grow the
Current
Business
Mobile

Growth Low
35 Potential Low/Emerging High
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Offering Velocity
This slide is for internal use only and should not be shared with clients
Finance Conceptual Architecture View – Disruptor
Overview For Internal discussions, do not distribute externally
COMMON DATA SERVICES

• Big Data

OPERATIONAL FINANCE APPLICATIONS COMMON

• Big Data
• Real Time Decisioning
DATA
ACCESS

WORKFLOW AND ORCHESTRATION

COMMON FINANCE DATA MANAGEMENT FINANCE SEMANTIC LAYER
• Real Time
DATA
PRODUCT PROCESSORS

Decisioning
ACQUISITION • Amplified
• Big Data • In Memory Int.
• Predictive Analytics • Amplified Intelligence • Cognitive
• Cloud • Cognitive Analytics Analytics
• Big Data
• Cyber Security and Privacy • Machine Learning • Machine
• Real Time
• Core Renewal Learning
Decisioning
• Visualization
• Amplified Int.
• Social
• Cognitive
Analytics • Mobile
• IoT

FINANCE RISK CONSUMING PERFORMANCE MANAGEMENT

ENGINE ENGINE

• Cloud • Cloud
• Amplified Intelligence • Amplified Intelligence
• Cognitive Analytics • Cognitive Analytics
• Machine Learning • Machine Learning
• Mobile • Mobile

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Primary Architectural Impacts of Disruptors
For Internal discussions, do not distribute externally
Level One Finance Architecture Component
Common Specialized
Disruptor Common Finance Operational Performance
Finance Data Data Finance Common
Data Semantic Finance Management
Management Management Consuming Data Access
Acquisition Layer Applications Engine
Services Engine
Big Data     
Real Time Decisioning   
Predictive Analytics  
Cloud     
Cyber security and
privacy
   

In Memory   
Amplified Intelligence       
Cognitive Analytics       
Machine Learning      
IoT 
Visualization   
Social 
Core Renewal  
Mobile    

37 Copyright © 2015 Deloitte Development LLC. All rights reserved.

 Oracle Vendor Architecture —Finance
Domain
Appendix

Back to TOC
 Oracle Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
PRODUCT COMMON DATA SERVICES WORKFLOW
PROCESSORS Data Quality Data Integration AND
Master Data Metadata Data Security &
Management & Virtualization
Management (MDM) Management (MME) Privacy (DSP) ORCHESTRA
(DQM) • Oracle Data Rules and Process
• Oracle
• Oracle Customer • Oracle DRM • Oracle Identity TION
Integrator Management
Hub • Oracle Enterprise Management
Enterprise Data • Oracle Financial • Oracle BPM
• Oracle Product Performance • Oracle Access
Quality Data Management • Oracle Real Time
Hub Management Manager
• Oracle Financial Enterprise Edition Decisioning (RTD)
• Oracle MDM Architect(EPMA) • Oracle GRC
Data Quality (FDMEE)
• Oracle DRM • Oracle Metadata Manager
Management • Oracle Golden
Services (MDS)
Gate

OPERATIONAL FINANCE APPLICATIONS COMMON

DATA
ACCESS
COMMON DATA ACQUISITION FINANCE DATA FINANCE
Data Sourcing & Transport MANAGEMENT SEMANTIC LAYER
• Oracle Data Integrator
• Oracle Golden Gate
• Oracle Service Bus
• Oracle SOA

Signal Processing
• Oracle Real Time Decisions SPECIALIZED PERFORMANCE
FINANCE MANAGEMENT
CONSUMING ENGINE ENGINE
Audit & Control
• Account Reconciliation Manager
• Oracle Enterprise Data Quality

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Oracle Solution Mapping - Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL FINANCE APPLICATIONS

FINANCE DATA MANAGEMENT FINANCE DATA MANAGEMENT

Data Staging Integrated Access & Analytics Repository

• Oracle 12c

WORKFLOW AND ORCHESTRATION

• Oracle Big Lifecycle
Data Systems of • Oracle Exadata
Appliance record • Oracle Exalytics
PRODUCT PROCESSORS

• Oracle 12c • Oracle 12c • Oracle Essbase

• Oracle • Oracle Exadata • Oracle Business Analytics

COMMON DATA ACCESS

Exadata Warehouse (OBAW)
COMMON DATA ACQUISITION

Data Exploration/
Discovery Repository
• Oracle Big Data Appliance
• Oracle 12c
• Oracle Exadata
• Oracle Endeca
• Oracle Data Mining (ODM)

Data Lake
• Oracle Big Data Appliance

SPECIALIZED FINANCE CONSUMING ENGINE PERFORMANCE

Treasury
MANAGEMENT
Tax Control
• Hyperion Tax Monitoring • Oracle Cash and ENGINE
• GRC Advanced Controls Treasury
Provision • GRC Risk Management and Management
Financial Governance • PeopleSoft
• GRC Access and Treasury
Segregation of Duties Management

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Oracle Solution Mapping – Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL FINANCE MANAGEMENT APPLICATIONS COMMON DATA

ACCESS
Adjustments & Reconciliations Accounting Sub-ledger/ Business
• Oracle Fusion Accounting Hub Engine General Ledger Intelligence
• Oracle Hyperion Financial • Oracle Fusion • Oracle Fusion Accounting Analytics

WORKFLOW AND ORCHESTRATION

Close Management — Account Accounting Hub Hub Visualization
Reconciliation Manager • Oracle EPM • Oracle ERP (Oracle • Oracle Business
Financials, PeopleSoft Intelligence
PRODUCT PROCESSORS

Financials, Oracle JDE) Enterprise Edition

• Oracle Business
Intelligence
Applications
(OBIA)
FINANCE DATA MANAGEMENT FINANCE SEMANTIC • Oracle Scorecard
LAYER and Strategy
Management
COMMON DATA ACQUISITION

• Hyperion
Financial
Management
FINANCE PERFORMANCE MANAGEMENT ENGINE Analytics
SPECIALIZED • Hyperion
CONSUMING Strategy Planning Financial
• Hyperion Strategic • Hyperion Planning Reporting (HFR)
ENGINES Finance • Hyperion
Disclosure
Cost and Close & Management
Profitability Mgmt. Consolidation • Oracle Essbase
• Hyperion Profitability • Hyperion Financial • Oracle Endeca
Management •
and Cost •
Oracle Advanced
Oracle Hyperion Financial
Management Close Management — Analytics
Close Manager
• Oracle ERP (Oracle
Financials, PeopleSoft
Financials, Oracle JDE)

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Oracle Solution Mapping - Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL FINANCE APPLICATIONS

Data Access
Services
• Oracle Business
Intelligence
FINANCE DATA MANAGEMENT FINANCE SEMANTIC Enterprise Edition
PRODUCT PROCESSORS

LAYER • Oracle Big Data

SQL

COMMON DATA ACCESS

COMMON DATA ACQUISITION

Business Access
Portal
• Oracle Web
Center
• Oracle BPM
• Hyperion
Workspace

FINANCE SPECIALIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT ENGINE

Rules and Process

Management
• Oracle BPM
• Oracle Real Time
Decisions (RTD)

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 IBM Vendor Architecture —Finance
Domain
Appendix

Back to TOC
IBM Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Rules and Process Data Security & Privacy (DSP )
Management & Virtualization Management Management Management • InfoSphere Optim Data Privacy
(DQM) • InfoSphere (MDM) (MME) • IBM Operational • InfoSphere Guardium
• InfoSphere • InfoSphere • InfoSphere • Guardium Encryption Expert
DataStage Decision
• Guardium Data Redaction
QualityStage • InfoSphere Data Master Data Integration Management • Guardium for Applications
• InfoSphere Click Management Governance • IBM Business • Guardium Data Encryption for DB2
Information • InfoSphere • InfoSphere Catalog Process Manager and IMS Databases
Analyzer Federation Server MDM • Industry Models • IBM Blueworks • Guardium Data Activity Monitor for
• DataWorks • InfoSphere Data Reference • DataWorks Live Hadoop
• Trusteer
FINANCE INTERACTION PROCESSORS

• InfoSphere Replication Data • IBM Analytic

WORKFLOW AND ORCHESTRATION

• DataWorks • IBM Security Identity and Access
Information Server Manager Decision
Manager
for Data Quality Hub Management • InfoSphere Data Privacy for Hadoop
(SPSS)

OPERATIONAL FINANCE APPLICATIONS

COMMON DATA ACCESS

COMMON DATA ACQUISITION FINANCE DATA FINANCE
Data Sourcing & Transport MANAGEMENT SEMANTIC LAYER
• InfoSphere Data Replication
• InfoSphere Information
Analyzer
• IBM Integration Bus
• InfoSphere Information Server

Signal Processing
SPECIALIZED PERFORMANCE
• InfoSphere Streams
• SPSS FINANCE MANAGEMENT
• IBM Integration Bus CONSUMING ENGINE ENGINE
Audit & Control
• InfoSphere Information Server
• InfoSphere Guardium Data Activity
Monitor

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IBM Solution Mapping – Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL FINANCE APPLICATIONS

FINANCE DATA MANAGEMENT FINANCE SEMANTIC LAYER

Data Staging Immutable Access & Analytics Repository

FINANCE INTERACTION PROCESSORS

• IBM • IBM Pure Data for Analytics

WORKFLOW AND ORCHESTRATION

Customer Data
PureData for Repository — • IBM DB2 BLU (and other DB2
Analytics MDM editions)
• IBM • IBM Pure Data • InfoSphere BigInsights
InfoSphere for Analytics • dashDB
• IBM Cloudant

COMMON DATA ACCESS

BigInsights • InfoSphere
COMMON DATA ACQUISITION

• InfoSphere BigInsights • IBM Cognos TM1

Optim Test • InfoSphere
Data Optim Archive Data Exploration/Discovery
Management • DataWorks Repository
• InfoSphere BigInsights
• IBM Pure Data for Analytics
• IBM DB2 BLU
• Watson Content Analtyics
• IBM Watson Analytics

Data Lake
• IBM BigInsights
• IBM Cloudant

SPECIALIZED FINANCE CONSUMING ENGINE

PERFORMANCE
MANAGEMENT ENGINE
Tax Control Treasury
• IBM Accelerated Monitoring
External • IBM OpenPages
Reporting
Solution

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IBM Solution Mapping – Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL FINANCE APPLICATIONS COMMON DATA

ACCESS
Adjustments & Reconciliations Accounting Sub-ledger/
Engine General Ledger Business
Intelligence

WORKFLOW AND ORCHESTRATION

Analytics
Visualization
PRODUCT PROCESSORS

• Cognos Family
of Products
• Cognos BI
• Cognos TM1
• Cognos
Disclosure
Management
FINANCE FINANCE SEMANTIC LAYER • SPSS Software
DATA • Watson Analytics
COMMON DATA ACQUISITION

MANAGEMEN • Watson Content

Analytics
T
SPECIALIZED PERFORMANCE MANAGEMENT ENGINES
FINANCE
CONSUMING Strategy Close & Consolidation
ENGINE • IBM Cognos • IBM Cognos Controller
Disclosure • IBM Cognos TM1
Management • IBM Cognos Disclosure
• IBM Blueworks Live Management

Cost and
Planning Profitability Mgmt.
• IBM Cognos TM1 • IBM Cognos TM1
• IBM Cognos Disclosure
Management

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IBM Solution Mapping – Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

Data Access Services
• IBM WatsonExplorer
• IBM Cloudant

FINANCE DATA MANAGEMENT FINANCE SEMANTIC

PRODUCT PROCESSORS

LAYER Business Access Portal

• IBM Exceptional Digital
Experience (Portal

COMMON DATA ACCESS

Server)
• IBM Watson Explorer
COMMON DATA ACQUISITION

• Watson Analytics
• Cognos Insight
• Watson Content
Analytics

FINANCE SPECILIZED PERFORMANCE Rules and Process

CONSUMING ENGINES MANAGEMENT Management
• IBM Operational
ENGINES Decision Management
• IBM Business Process
Manager
• IBM Blueworks Live
• IBM Analytic Decision
Management (SPSS

47 Data Prep Data Storage Business User Infrastructure, Platform & Copyright © 2015 Deloitte Development LLC. All rights reserved.
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 SAP Vendor Architecture —Finance
Domain
Appendix

Back to TOC
SAP Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Rules and Process Data Security &
Management & Virtualization Management (MDM) Management (MME) Management Privacy (DSP)
(DQM) • SAP Data • SAP MDG/MDM • SAP Information • SAP Enterprise • SAP GRC
• SAP Services • SAP ECC Steward Modeling
Information • SAP Financial Master Data
Steward Information
• SAP Data Management
Services

WORKFLOW AND ORCHESTRATION

PRODUCT PROCESSORS

OPERATIONAL FINANCE APPLICATIONS

COMMON DATA ACQUISITION FINANCE DATA FINANCE

COMMON DATA ACCESS

Data Sourcing & Transport MANAGEMENT SEMANTIC LAYER
• SAP BusinessObjects
Data Services
• SAP Financial
Information
Management

Signal Processing SPECIALIZED PERFORMANCE

• SAP Event Stream Processor FINANCE MANAGEMENT
CONSUMING ENGINE ENGINE
Audit & Control
• SAP Data Services
• SAP MDG

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SAP Solution Mapping – Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL FINANCE APPLICATIONS

FINANCE DATA MANAGEMENT FINANCE SEMANTIC

LAYER

WORKFLOW AND ORCHESTRATION

Data Staging Immutable
Customer Data Access & Analytics
• SAP Repository — Repository
PRODUCT PROCESSORS

• SAP NetWeaver BW
NetWeaver MDM
BW • SAP NetWeaver • SAP BW on HANA

COMMON DATA ACCESS

• SAP BW on • SAP IQ
BW
COMMON DATA ACQUISITION

HANA • SAP BW on
• SAP IQ HANA Data Exploration/
• SAP IQ
Discovery Repository
• SAP BW on HANA
• SAP Data Services
• SAP IQ

Data Lake
• SAP BW on HANA
• SAP IQ

SPECIALIZED FINANCE CONSUMING ENGINES PERFORMANC

E
Tax Control Treasury MANAGEMENT
Monitoring • SAP Treasury ENGINE
• SAP GRC and Risk
Management

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SAP Solution Mapping – Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL FINANCE MANAGEMENT APPLICATIONS COMMON DATA

ACCESS
Business Intelligence
Adjustments & Reconciliations Accounting Sub-ledger/ Analytics
• SAP ECC FICO Engine General Ledger Visualization
• SAP Business Suite on SAP • SAP Simple Finance • SAP ECC FICO • SAP BusinessObjects

WORKFLOW AND ORCHESTRATION

HANA • SAP ECC FICO • SAP Business Suite on
Web Intelligence
• SAP Business Suite SAP HANA • SAP Crystal Reports
on SAP HANA
PRODUCT PROCESSORS

( Enterprise/Viewer/HA
NA/Visual
Studio/Server)
• SAP BusinessObjects
Analysis (for MS and
OLAP)
FINANCE DATA FINANCE SEMANTIC LAYER • SAP BusinessObjects
MANAGEMENT Design Studio
• SAP Mobile Business
COMMON DATA ACQUISITION

intelligence
• SAP Crystal
PERFORMANCE MANGEMENT ENGINE Dashboards (Xcelsius)
FINANCE • SAP Lumira
SPECIALIZED • SAP EPM 10 excel add-
CONSUMING Strategy Close & Consolidation in
• SAP Strategy • SAP ECC FICO • SAP BusinessObjects
ENGINES Management • SAP Business Planning and
Consolidation (BPC on BW and Explorer (Polestar)
BPC on HANA) • SAP BusinessObjects
• SAP Financial Consolidation Edge
Planning • SAP Disclosure Management
• SAP Business Objects
• SAP Business Planning • SAP Financial Closing Cockpit
and Consolidation (BPC on • SAP Simple Finance live office
BW and BPC on HANA) • SAP UI5 based
• EPM on Cloud
• SAP Simple Finance — Cost and development and SAP
Integrated Business Profitability Mgmt. FIORI based
Planning • SAP Profitability and Cost development in HANA
Management

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SAP Solution Mapping - Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS

Data Access
Services
• SAP GRC

FINANCE DATA MANAGEMENT FINANCE SEMANTIC

PRODUCT PROCESSORS

LAYER

COMMON DATA ACCESS

Business Access
Portal
COMMON DATA ACQUISITION

• SAP Enterprise
Portal

SPECIALIZED FINANCE PERFORMANCE

CONSUMING ENGINE MANAGEMENT ENGINE Rules and Process
Management
• SAP Enterprise
Modeling

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Domain Specific Vendor
Architecture - Customer

Back to TOC
 Customer Domain Architecture
Appendix

Back to TOC
Common Reference Architecture
Level 1
ANALYTICS VISUALIZATION

Services to control the flow of information across the

Descriptive, diagnostic, predictive, and User access to information in alternate
Secure infrastructure, platforms, and software as a

prescriptive analytical insights ways to ease understanding and action

WORKFLOW & ORCHESTRATION

environment and processing lifecycle
BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT
service in the cloud or on premise

User access to primarily structured data Business performance, planning,

for operational and management reporting, forecasting, consolidation, and strategic
INFRASTRUCTURE

and discovery scorecards

BUSINESS SEMANTIC LAYER
Logical and physical representations of information in meaningful ways for end users

DATA MANAGEMENT
Data stores, repositories, and provisioning points to supply clean data for processing

COMMON DATA SERVICES

Services to manage master data, including quality, security, privacy, and lineage

COMMON DATA ACQUISITION

Single source to acquire and cleanse structured and unstructured data

CRM & Internet of Social & Government/ ERP &

Wearables Geographic
Point of Sale Things Web Public Operations

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55 Copyright © 2015 Deloitte Development LLC. All rights reserved.
Customer Conceptual Architecture View
Level 1 Diagram

COMMON DATA SERVICES

CUSTOMER INTERACTION PROCESSORS

OPERATIONAL CUSTOMER APPLICATIONS

WORKFLOW AND ORCHESTRATION

COMMON DATA ACCESS
COMMON DATA ACQUISITION

CUSTOMER DATA CUSTOMER

MANAGEMENT SEMANTIC LAYER

CUSTOMER PERFORMANCE
SPECILIZED MANAGEMENT
CONSUMING ENGINES ENGINE

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 Customer Conceptual Architecture View
Level 1 Diagram

COMMON DATA SERVICES

A common set of services and tools that simplify and improve control over core customer processes and data
CUSTOMER INTERACTION PROCESSORS

OPERATIONAL CUSTOMER APPLICATIONS

WORKFLOW AND ORCHESTRATION

A common set of applications that provide support for the core customer functions

CUSTOMER DATA CUSTOMER

COMMON DATA ACCESS

Identificati
MANAGEMENT SEMANTIC LAYER
COMMON DATA ACQUISITION

on of Supports
customer Series of data stores/repositories Simplifies access to information by Clearly data access
interaction (relational and file-based) and creating tagged logical or physical articulated services,
s that provisioning points that support representations of information that information business
should be downstream processes by providing make it easy for business users to model that access
captured to cleansed, granular data for use in a understand the meaning of supports portal, rules
Single source
support variety of value-added applications information stored in business and process
to acquire
business the architecture intelligence management
and cleanse
processes globally and
and defined and customer
analytics governed analytics
data coming CUSTOMER PERFORMANCE
into finance
architecture SPECILIZED MANAGEMENT
CONSUMING ENGINES ENGINES
Applications that support specialized Applications that processes such
functions such as pricing optimization, as strategy and planning including
distribution, and product innovation Sales and Marketing Planning

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 Customer Conceptual Architecture View
Level 2 Diagram

CUSTOMER COMMON DATA SERVICES WORKFLOW AND

8 9 10
INTERACTION Data Quality
Data Integration
Master Data
11 Metadata 12 Content 13 Data Security & ORCHESTRATION
PROCESSORS Management Management Management
& Virtualization Management Privacy (DSP)
(DQM) (MDM) (MME)

Traditional
OPERATIONAL CUSTOMER APPLICATIONS COMMON
Sources
1 Marketing 2 Sales 3 Order 4 Customer DATA ACCESS
Transactional
Operations Enablement Management Service
Data Sources
(OLTP) 29
Data
Managed/
26 Access
Aggregate COMMON DATA CUSTOMER DATA MANAGEMENT CUSTOMER SEMANTIC LAYER
Data Stores Business Services
ACQUISITION Intelligenc
14 16 Access & Analytics
e
Reference/ Data Staging
Master Data Repository
Sources
5 15 17
Immutable Customer Data Data Exploration/ 30
Data
Repository — MDM Discovery Repository
External Data Sourcing &
27 Business
Sources Transport Access
18 Data Lake Portal
Analytics

Non-Traditional 6
Sources
Signal
(Big Data) Processing
CUSTOMER SPECILIZED CONSUMING PERFORMANCE MANAGEMENT 31
ENGINES ENGINES 28 Rules and
Semi- Process
structured 19 20 23 24 Visualizati Manageme
Unstructured 7 Pricing
Distribution
Strategy &
Sales
on nt
Text Audit & Optimization Planning
Sensor Data Control
Real-time 21 Post Sales 22 25
Event/ Product
Support/Servic Marketing
Message Data Innovation
e

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Conceptual Architecture View
Operational Customer Applications

Component Description
The Marketing Operations subject area covers metrics around product and channel strategy, pricing and promotions, and
campaign management. Users monitor product sales performance across their channels (web store, retail locations, partners,
etc.) and identify ways to optimize the product mix and customer experience across each channel. Customer profitability across
Marketing
1 channels is also managed here, through analysis of the variable costs required to service the customer in each channel, and
Operations
customer preferences. Marketing campaigns are also managed with metrics to track the return on investment (ROI) for each
campaign and minimize wasted marketing spend. Using input from these areas, pricing and promotions are managed with the
goals of aligning them with product demand and profitability.
The Sales Enablement subject area covers metrics around opportunity and lead management, pricing and quoting, and sales
compensation. Opportunities and leads are tracked through customer relationship management tools (CRM) to enable regular
Sales engagement and an increased close rate. Data is gathered on those leads to gain insights into segmentation, creditworthiness,
2 Enablement and propensity to buy, as well as identify any relationships to the existing customer base. A focus on resource effectiveness is
also included, to optimize allocation of resources across their key functions. Sales compensation is analyzed to identify more
effective ways to incentivize sales performance and promote growth.
The Order Management subject area covers metrics around invoicing and receivables, point of sale, and order fulfillment.
Order Receivables performance is monitored to better manage delinquent accounts and customers with poor credit, as well as
Management identifying and focusing on customer segments where there is minimal need for credit. Point of sale and other channel orders are
3 synchronized with capacity to ensure orders are being fulfilled and customer demand is being met adequately.
The Customer Service subject area covers metrics around warranties and entitlements, case management, and add-on sales.
Through analysis of warranties and customer entitlements, patterns are identified to better predict quality issues and anticipate
Customer customer needs. Through improvements in customer service gained through effective case management, the customer
Service experience can be improved for the lifecycle of their purchased product to increase the chance of a repeat purchase. Through
4 effective segmentation and customer insight, add-on sales can be targeted more effectively to create longer-term customers who
are continuously engaged with the product and the brand beyond the initial purchase.

59 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Common Data Acquisition and Common Data Management Services

Component Description
Data
5 Serves as a single entry point for data into the architecture; facilitating ease of governance and enabling source data and
Sourcing &
process standardization.
Transport
Signal Provides the capability to analyze streams of data in real time or near real time in order to detect patterns in the data that
6 Processing represents business opportunities or risks.
Audit & Provides the underlying processes to ensure that data is kept in synch as information flows through each layer for the
7 Control architecture.
Data Quality Combination of processes and toolsets that provide a structured approach to resolving errors and inconsistencies in the quality
Management of data. DQM also provides a framework to define metrics to monitor data quality and includes the capability to perform periodic
8 (DQM) profiling to provide an accurate portrayal of data quality at any point of time.
Data Comprises the application resources and processes that support data processing activities for movement of data between
Integration & systems in batch, in real time, or virtually. This includes capabilities to validate, integrate, transform, standardize data for
9 Virtualization persistence in the CDR as well as to be provision real-time or low-latency data for usage by downstream business applications.
Master Data Comprises the application resources and processes necessary to support the necessary the collection, harmonization, and
10 Management syndication of master data, reference data, and reporting specific hierarchies to subscribing applications.
Consists of capabilities to perform metadata integration across the architecture. Metadata captures technical, business and
Metadata
operational metadata across the customer information landscape. The collected metadata provides contextually-relevant
Management
11 definitions and descriptions of the customer data as well as complete traceability of each element’s lineage.
Consists of capabilities to manage unstructured content that is developed and delivered throughout the customer lifecycle. The
Content focus of these capabilities is to ensure that content is managed from creation, delivery, storage, archival and destruction through
Management effective architectures that integrate across the enterprise. Content management will support not only documents and
12 promotional content, but other forms of unstructured content such as e-mails, web content, digital ads, etc.
Data Security Encompasses the various capabilities associated controlling and monitoring access to applications and data contained within the
& Privacy customer architecture. This includes providing granular protection of certain data based on policies, data redaction/encryption,
(DSP) tokenization and authentication and authorization capabilities.
13

60 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Customer Data Management and Customer Semantic Layer

Component Description
Enables transient persistence of data as necessary to aid subsequent data management processing functions, such as a landing
Data area to ingest source specific data (Inbound) and storage for raw data that is acquired but not integrated (Staged) as well as data
14 Staging that is integrated and ready to be subsequently provisioned to targeted consumers (Outbound). Enables the centralized
processing of business and data quality rules and facilitates the architecture’s auditability, reliability, and recoverability.
Immutable
Customer Provides an integrated repository of historical transaction data, enabling centralized persistence as necessary to support
Data Customer use cases. To facilitate data standardization and extensibility across the Customer domain, the CDR is designed using
15 Repository — a common Customer logical data model (LDM).
MDM
Access & Comprises one or more “fit-for-purpose” logical structures or physical data stores that are configured or designed to support the
Analytics data consumption requirements common to more than one functional area or specific to individual users or business
16 Repository applications.
Data Enables the centralized persistence of data as necessary to support specified Customer analytics use cases and advanced
Exploration/ analytics and modeling activities, such as predictive modeling. Comprises a distributed database to support data processing
Discovery activities for “data at rest” usage scenarios via transient staging and longer term persistent data assemblies (e.g. for storage of
17 Repository short-term, lightly integrated data to support operational and transactional data needs).
Enables the persistence of Customer data in accordance with regulatory requirements and retention policies to assure
Data Lake compliance with data preservation, vaulting, and sanitization as well as the extraction of latent aggregate and discovery value of
18 archived data. Typically leverages commodity hardware and the Hadoop data processing platform to meet business needs.

61 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Specialized Consuming Engines and Performance Management

Component Description
Pricing
19 Optimization Applications that support processes around optimizing pricing and analysis of customer demand.

20 Distribution Applications that leverage insights from trading partners and channels to optimize distribution to demand.
Post Sales
Applications that support the long term retention and value of customers including analysis of warranties/entitlements,
Support/
21 attrition/retention, and customer engagement throughout the lifecycle.
Service
Product
Applications that support capabilities around product assortment across customer channels.
22 Innovation
Strategy & Applications that enable insight into the segmentation of an organization’s customer base as well as customer experience and
23 Planning sentiment.
Applications that support processes targeting improved sales effectiveness including analysis of customer behaviors as well as
Sales
sales planning, profitability analysis and pipeline management.
24
Applications that support capabilities such as marketing campaign planning, market intelligence, promotion ROI, and customer
Marketing
prospecting.
25

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Conceptual Architecture View
Common Data Access

Component Description
Business Provides access to end users for analysis of primarily structured information to support operational and management reporting
26 Intelligence as well as information discovery.
Application of statistical techniques to provide deeper insight into past behavior and to develop predictive and prescriptive
27 Analytics
models.
Visualization Technologies and techniques used to improve the ability to act on data by presenting it in a manner that is easy to understand.
28

63 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Conceptual Architecture View
Workflow and Orchestration

Component Description
Provides data access to subscribing business applications through multiple access patterns by applying applicable access time
Data Access
enrichment rules and appropriate authorization. Is designed to provide an easy to understand semantic model for business data
29 Services
entities utilized by business applications.
Business Provides business user-facing information delivery services such as enterprise portals and knowledge management. Enterprise
Access portals provide interfaces and/or access tools that users require to access information stored within the data management and
Portal business semantic layers of the environment.
30 Comprises a centralized, shared-service application resources and processes that support the creation, maintenance,
Rules and
syndication, and orchestration of related business logic and operational processes across the architecture. This includes
Process
Business Rules Management, Analytic Model Management (creation, validation, and deployment of analytics models), and
Management
Business Process/Workflow Management.
31

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 Technology Disruptors —
Impact
Appendix
of Technology Change on
Customer Architectures

Back to TOC
 IM Technology Disruptors continue to have
impact on the business of tomorrow; today
For Internal discussions, do not distribute externally
For more details on disruptors and how they impact our clients please refer to IM Market Disruptor Overview
High

Amplified
Intelligence Big Data
Disruptive Cognitive
Potential Analytics (AI) Real Time
THE BUSINESS Decisioning
OF TOMORROW Predictive
ab Analytics
Find Future
Growth Machine
Strategic Text Analytics
Learning
Opportunities
Cyber Cloud
In Memory Security
Offerin and Privacy
Crowdsourcing Wearables IoT
g Medium
Value

Visualization

THE BUSINESS
Core Renewal
OF TODAY
Social
Grow the
Current
Business
Mobile

Growth Low
66 Potential Low/Emerging High
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Offering Velocity
 Customer Conceptual Architecture View – Disruptor
Overview For Internal discussions, do not distribute externally
COMMON DATA SERVICES

WORKFLOW AND ORCHESTRATION

• Crowdsourcing • Text Analytics • Predictive Analytics • Cloud

OPERATIONAL CUSTOMER APPLICATIONS COMMON

• Amplified • IoT • In Memory • Real Time • Mobile
Intelligence • Text Analytics • Cyber Security and Decisioning • Core Renewal DATA
• Cognitive Analytics • Cloud Privacy • Visualization
• Machine Learning • Big Data • Social
ACCESS

COMMON CUSTOMER DATA CUSTOMER SEMANTIC

Machine • Machine
DATA MANAGEMENT LAYER Learning
Learning ACQUISITION • Crowd
• Text Analytics • Big Data • Big Data
IoT Sourcing
• Cloud • Real Time Decisioning • Real Time
Wearabl • Predictive
CUSTOMER INTERACTION PROCESSORS

Decisioning
es • In Memory • Core Renewal Analytics
Amplified • Cloud
Text Intelligence • Cyber Security and Privacy • Visualization • Cloud • Cyber
Analytic Cognitive • Cyber Security and
s Analytics Privacy
Security
Cloud Machine • In Memory
and Privacy
Social Learning • Real Time
IoT Decisioning
Cloud CUSTOMER SPECILIZED PERFORMANCE • Visualizatio
In Memory CONSUMING ENGINES MANAGEMENT ENGINES n
Cyber
Security and • Amplified • Text Analytics • Visualization • Social
Privacy Intelligence • Predictive Analytics • Social • Mobile
Big Data • Cognitive Analytics • Cloud • Mobile
Real Time • Machine Learning • In Memory • Core Renewal
Decisioning • IoT • Cyber Security and • Big Data
• Crowd Sourcing Privacy
• Wearables • Real Time
Decisioning

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Customer Domain Primary Architectural Impacts of
Disruptors For Internal discussions, do not distribute externally
Level One Customer Architecture Component
Customer
Disruptor Customer Common Data Common Specialized Operational Performance Common
Interaction Data Management Data Consuming Customer Management Data
Processor Acquisition & Semantic Services Engine Applications Engine Access
Layer
Big Data     
Real Time      
Decisioning
Predictive Analytics    
Text Analytics      
Cloud        
Cyber Security &      
Privacy
In Memory     
Amplified Intelligence    
Cognitive Analytics    
Machine Learning      
IoT     
Wearables   
Crowd Sourcing    

68 Copyright © 2015 Deloitte Development LLC. All rights reserved.

Customer Domain Primary Architectural Impacts of
Disruptors For Internal discussions, do not distribute externally
Level One Customer Architecture Component
Customer
Disruptor Customer Common Data Common Specialized Operational Performance Common
Interaction Data Management Data Consuming Customer Management Data
Processor Acquisition & Semantic Services Engine Applications Engine Access
Layer
Visualization    
Social     
Core Renewal    
Mobile    

69 Copyright © 2015 Deloitte Development LLC. All rights reserved.

 Oracle Vendor Architecture — Customer
Domain
Appendix

Back to TOC
Oracle Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Content Data Security &
Management (DQM) & Virtualization Management (MDM) Management (MME) Management Privacy (DSP)
• Oracle Data • Oracle DRM • Oracle Identity
• Oracle Enterprise Integrator
• Oracle Customer Hub • Oracle Enterprise
• Oracle Product Hub Management
Data Quality • Oracle Financial Data Performance Management
• Oracle Access
• Oracle Financial Management • Oracle MDM Architect(EPMA)
Enterprise Edition • Oracle Metadata Services Manager
Data Quality (FDMEE)
• Oracle DRM (MDS) • Oracle GRC
Management • Oracle Golden Gate Manager
CUSTOMER INTERACTION PROCESSORS

WORKFLOW AND ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

COMMON DATA ACQUISITION CUSTOMER DATA CUSTOMER

COMMON DATA ACCESS

Data Sourcing & Transport MANAGEMENT SEMANTIC LAYER
• Oracle Data Integrator
• Oracle Golden Gate
• Oracle Service Bus
• Oracle SOA

Signal Processing
CUSTOMER PERFORMANCE
• Oracle Real Time Decisions SPECIALIZED MANAGEMENT
CONSUMING ENGINE
ENGINES
Audit & Control
• Account Reconciliation Manager
• Oracle Enterprise Data Quality

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Oracle Solution Mapping - Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS

CUSTOMER DATA MANAGEMENT CUSTOMER SEMANTIC LAYER

CUSTOMER INTERACTION PROCESSORS

Access & Data Exploration/

WORKFLOW AND ORCHESTRATION

Data Staging Immutable
• Oracle Big Customer Data Analytics Discovery Repository
Data Repository — Repository • Oracle Big Data
• Oracle 12c
Appliance MDM Appliance
• Oracle 12c • Oracle 12c • Oracle Exadata
• Oracle 12c
• Oracle Exalytics

COMMON DATA ACCESS

• Oracle • Oracle Exadata
COMMON DATA ACQUISITION

• Oracle Exadata
• Oracle Essbase
Exadata • Oracle Endeca
• Oracle Business
• Oracle Data Mining
Analytics
(ODM)
Warehouse
(OBAW)

Data Lake
• Oracle Big Data Appliance

CUSTOMER SPECIALIZED CONSUMING ENGINES PERFORMANCE

MANAGEMENT ENGINE
Pricing Product
Optimization Innovation Post Sales
• Oracle Retail Price • Oracle Product Support/Service
Optimization Lifecycle
• Oracle Advanced Management
Pricing
• Oracle Price Distribution
Analytics

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Oracle Solution Mapping – Business User
Analytical Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS COMMON DATA

ACCESS
Marketing Sales Order Customer
Operations Enablement Management Service
Business
Intelligence
CUSTOMER INTERACTION PROCESSORS

• Oracle CRM — • Oracle CRM — Customer • Oracle CRM — Customer • Oracle CRM —
Customer Relationship Relationship Management Relationship Management Customer Analytics

WORKFLOW AND ORCHESTRATION

Management • Oracle CX — Customer • Oracle CX — Customer Relationship Visualization
• Oracle CX — Customer Experience Cloud Experience Cloud Management • Oracle Business
Experience Cloud • Oracle CPQ Cloud • Oracle CX — Intelligence
Customer Experience Enterprise Edition
Cloud
• Oracle Business
Intelligence
Applications
(OBIA)
CUSTOMER DATA CUSTOMER SEMANTIC • Oracle Scorecard
and Strategy
MANAGEMENT LAYER Management
COMMON DATA ACQUISITION

• Hyperion
Financial
Management
CUSTOMER SPECIALIZED PERFORMANCE Analytics
CONSUMING ENGINES MANAGEMENT ENGINE • Hyperion
Financial
Strategy & Sales Reporting (HFR)
Planning Oracle Sales • Hyperion
• Oracle CX Analytics Disclosure
Customer
Management
Experience
• Oracle Essbase
Cloud
• Oracle Endeca
• Oracle Advanced
Marketing
Analytics
Oracle Marketing Analytics

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Oracle Solution Mapping - Infrastructure, Platform
& Software Services
For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

Data Access
Services
• Oracle Business
CUSTOMER INTERACTION PROCESSORS

Intelligence
Enterprise Edition
• Oracle Big Data
CUSTOMER DATA CUSTOMER SEMANTIC SQL
MANAGEMENT LAYER

COMMON DATA ACCESS

Business Access
Portal
COMMON DATA ACQUISITION

• Oracle Web
Center
• Oracle BPM
• Hyperion
Workspace

CUSTOMER SPECIALIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT ENGINE Rules and Process
Management
• Oracle BPM
• Oracle Real Time
Decisions (RTD

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 IBM Vendor Architecture — Customer
Domain
Appendix

Back to TOC
IBM Solution Mapping – Data Prep and Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES
Data Integration
Data Quality Master Data Metadata Data Security & Privacy (DSP)
& Virtualization
Management (DQM) Management Management (MME) • InfoSphere Optim Data Privacy
• InfoSphere • InfoSphere Guardium
• InfoSphere (MDM) • InfoSphere
DataStage • Guardium Encryption Expert

Management
QualityStage • InfoSphere Integration • Guardium Data Redaction
• InfoSphere Data

Content
• InfoSphere Master Data Governance • Guardium for Applications
Click • Guardium Data Encryption for DB2 and IMS
Information Management Catalog
• InfoSphere Databases
Analyzer • InfoSphere • Industry • Guardium Data Activity Monitor for Hadoop
Federation Server
• DataWorks MDM Models • Trusteer
• InfoSphere Data • IBM Security Identity and Access Manager
• InfoSphere • DataWorks
CUSTOMER INTERACTION PROCESSORS

Replication Reference Data • InfoSphere Data Privacy for Hadoop

Information Server

WORKFLOW AND ORCHESTRATION

• DataWorks Manager Hub
for Data Quality

OPERATIONAL CUSTOMER APPLICATIONS

COMMON DATA ACQUISITION CUSTOMER DATA CUSTOMER

MANAGEMENT SEMANTIC LAYER

COMMON DATA ACCESS

Data Sourcing & Transport
• InfoSphere Data Replication
• InfoSphere Information
Analyzer
• IBM Integration Bus
• InfoSphere Information Server

Signal Processing
• InfoSphere Streams CUSTOMER PERFORMANCE
• SPSS SPECILIZED MANAGEMENT
• IBM Integration Bus CONSUMING ENGINES
ENGINES
Audit & Control
• InfoSphere Information Server
• InfoSphere Guardium Data
Activity Monitor

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IBM Solution Mapping – Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS

CUSTOMER DATA MANAGEMENT CUSTOMER SEMANTIC LAYER

CUSTOMER INTERACTION PROCESSORS

Data Staging Immutable Access & Analytics Repository

• IBM Pure Data for Analytics

WORKFLOW AND ORCHESTRATION

• IBM Customer Data
PureData for Repository — • IBM DB2 BLU (and other DB2
Analytics MDM editions)
• IBM • IBM Pure Data • InfoSphere BigInsights
InfoSphere for Analytics • dashDB

COMMON DATA ACCESS

• IBM Cloudant
COMMON DATA ACQUISITION

BigInsights • InfoSphere
• InfoSphere BigInsights • IBM Cognos TM1
Optim Test • InfoSphere
Data Optim Archive Data Exploration/Discovery
Management • DataWorks Repository
• InfoSphere BigInsights
• IBM Pure Data for Analytics
• IBM DB2 BLU
• Watson Content Analtyics
• IBM Watson Analytics

Data Lake
• IBM BigInsights
• IBM Cloudant

CUSTOMER SPECILIZED
PERFORMANCE MANAGEMENT
CONSUMING ENGINES
ENGINE
Pricing Optimization Product
• IBM DemandTec Innovation

Post Sales
Distribution
Support/Service

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IBM Solution Mapping – Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS COMMON DATA

ACCESS
Marketing Sales Order Customer
Operations Enablement Management Service
CUSTOMER INTERACTION PROCESSORS

• IBM Xtify • IBM Silverpop Business

• IBM Sterling Order Intelligence

WORKFLOW AND ORCHESTRATION

• IBM Unica
Management Analytics
Visualization
• Cognos Family
of Products
• Cognos BI
CUSTOMER DATA CUSTOMER SEMANTIC • Cognos TM1
• Cognos
MANAGEMENT LAYER Disclosure
Management
COMMON DATA ACQUISITION

• SPSS Software
• Watson Analytics
• Watson Content
Analytics
CUSTOMER SPECILIZED PERFORMANCE
CONSUMING ENGINES MANAGEMENT ENGINES

Strategy &
Sales
Planning

Marketing
• IBM Xtify
• IBM Unica

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IBM Solution Mapping – Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

Data Access Services
• IBM WatsonExplorer
• IBM Cloudant
CUSTOMER INTERACTION PROCESSORS

CUSTOMER DATA CUSTOMER SEMANTIC

MANAGEMENT LAYER Business Access Portal
• IBM Exceptional Digital
Experience (Portal

COMMON DATA ACCESS

Server)
• IBM Watson Explorer
COMMON DATA ACQUISITION

• Watson Analytics
• Cognos Insight
• Watson Content
Analytics

CUSTOMER SPECILIZED PERFORMANCE Rules and Process

CONSUMING ENGINES MANAGEMENT Management
• IBM Operational
ENGINES Decision Management
• IBM Business Process
Manager
• IBM Blueworks Live
• IBM Analytic Decision
Management (SPSS

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 SAP Vendor Architecture — Customer
Domain
Appendix

Back to TOC
SAP Solution Mapping – Data Prep and Delivery
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Content Data Security &
Management & Virtualization Management (MDM) Management (MME) Management Privacy (DSP)
(DQM) • SAP Data • SAP MDG/MDM • SAP Information • Oracle Identity
• SAP Information Services • SAP ECC Master Steward Management
Steward • SAP Financial Data • Oracle Access
• SAP Data Information Manager
Services Management • Oracle GRC Manager
CUSTOMER INTERACTION PROCESSORS

WORKFLOW AND ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS COMMON
DATA
ACCESS

COMMON DATA ACQUISITION CUSTOMER DATA CUSTOMER

MANAGEMENT SEMANTIC LAYER
Data Sourcing & Transport
• SAP BusinessObjects Data
Services
• SAP Financial Information
Management

Signal Processing
• SAP Event Stream Processor CUSTOMER PERFORMANCE
SPECILIZED MANAGEMENT
CONSUMING ENGINE
ENGINES
Audit & Control
• SAP Data Services
• SAP MDG

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SAP Solution Mapping – Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS

CUSTOMER INTERACTION PROCESSORS

CUSTOMER DATA MANAGEMENT CUSTOMER SEMANTIC

LAYER

WORKFLOW AND ORCHESTRATION

Data Staging Immutable
Customer Data Access & Analytics
• SAP Repository — Repository
NetWeaver MDM • SAP NetWeaver BW
BW • SAP NetWeaver • SAP BW on HANA

COMMON DATA ACCESS

• SAP BW on BW • SAP IQ
COMMON DATA ACQUISITION

HANA • SAP BW on
• SAP IQ HANA Data Exploration/
• SAP IQ
Discovery Repository
• SAP BW on HANA
• SAP Data Services
• SAP IQ

Data Lake
• SAP BW on HANA
• SAP IQ

CUSTOMER SPECILIZED CONSUMING ENGINES PERFORMANC

Pricing E
Post Sales Support/Service
Optimization • SAP CRM MANAGEMENT
• SAP CRM
ENGINE
Product Innovation
Distribution • SAP Product Lifecycle Mgmt

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SAP Solution Mapping - Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL CUSTOMER APPLICATIONS COMMON DATA

ACCESS
Marketing Sales Order Customer Business Intelligence
Operations Enablement Management Service Analytics
CUSTOMER INTERACTION PROCESSORS

• SAP CRM – Customer • SAP CRM – Customer • SAP CRM – Customer • SAP CRM – Visualization
Relationship Relationship Relationship Customer • SAP BusinessObjects

WORKFLOW AND ORCHESTRATION

Management Management Management Relationship Web Intelligence
Management • SAP Crystal Reports
( Enterprise/Viewer/HA
NA/Visual
Studio/Server)
• SAP BusinessObjects
Analysis (for MS and
CUSTOMER DATA CUSTOMER SEMANTIC OLAP)
MANAGEMENT LAYER • SAP BusinessObjects
Design Studio
COMMON DATA ACQUISITION

• SAP Mobile Business

intelligence
• SAP Crystal
CUSTOMER SPECILIZED PERFORMANCE Dashboards (Xcelsius)
• SAP Lumira
CONSUMING ENGINES MANAGEMENT ENGINE • SAP EPM 10 excel add-
in
• SAP BusinessObjects
Strategy & Explorer (Polestar)
Sales • SAP BusinessObjects
Planning
Edge
• SAP Business Objects
live office
• SAP UI5 based
development and SAP
Marketing FIORI based
development in HANA

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SAP Solution Mapping - Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

Data Access
Services
CUSTOMER INTERACTION PROCESSORS

• SAP GRC

CUSTOMER DATA CUSTOMER

MANAGEMENT SEMANTIC LAYER

COMMON DATA ACCESS

Business Access
Portal
COMMON DATA ACQUISITION

• SAP Enterprise
Portal

CUSTOMER SPECILIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT Rules and Process
Management
ENGINE • SAP Enterprise
Modeling

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Domain Specific Vendor
Architecture - Risk

Back to TOC
 Risk Domain Architecture
Appendix

Back to TOC
Common Reference Architecture
Level 1
ANALYTICS VISUALIZATION
Descriptive, diagnostic, predictive, and User access to information in alternate ways
prescriptive analytical insights to ease understanding and action

Services to control the flow of information across the

Secure infrastructure, platforms, and software as a

WORKFLOW & ORCHESTRATION

BUSINESS INTELLIGENCE PERFORMANCE MANAGEMENT

environment and processing lifecycle

service in the cloud or on premise

User access to primarily structured data Business performance, planning, forecasting,

for operational and management reporting, consolidation, and strategic scorecards
INFRASTRUCTURE

and discovery

BUSINESS SEMANTIC LAYER

Logical and physical representations of information in meaningful ways for end users

DATA MANAGEMENT
Data stores, repositories, and provisioning points to supply clean data for processing

COMMON DATA SERVICES

Services to manage master data, including quality, security, privacy, and lineage

COMMON DATA ACQUISITION

Single source to acquire and cleanse structured and unstructured data

CRM & Internet of Social & Government/ ERP &

Wearables Geographic
Point of Sale Things Web Public Operations

Data Prep Data Storage Business User Infrastructure, Platform &

& Delivery & Access Analytical Interfaces Software Services
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Risk Conceptual Architecture View
Level 1 Diagram

COMMON DATA SERVICES

OPERATIONAL RISK MANAGEMENT APPLICATIONS

WORKFLOW AND ORCHESTRATION

PRODUCT PROCESSORS

COMMON DATA ACCESS

COMMON DATA ACQUISITION

RISK DATA
RISK SEMANTIC LAYER
MANAGEMENT

SPECIALIZED RISK PERFORMANCE

CONSUMING ENGINE MANAGEMENT ENGINE

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 Risk Conceptual Architecture View
Level 1 Diagram
COMMON DATA SERVICES
A common set of services and tools that simplify and improve control over core risk processes and data

OPERATIONAL RISK MANAGEMENT APPLICATIONS COMMON

A common set of applications that provide the core risk management functions DATA
ACCESS

WORKFLOW AND ORCHESTRATION

COMMON RISK DATA MANAGEMENT RISK SEMANTIC LAYER
Clearly
PRODUCT PROCESSORS

DATA
articulated
Identificati
ACQUISITION information Supports
on of Support downstream processes by Simplifies access to information by model that data access
transaction providing transaction detail for use creating tagged logical or physical supports services,
events that in value-added calculation engines representations of information that regulatory business
Single source to
are standard reporting, and make it easy for business users to reporting, access
acquire and
material to information discovery understand the meaning of enterprise portal, rules
cleanse globally
organizatio information stored business and process
defined and
nal risk in the architecture intelligence, management
governed data
and risk
coming into finance
analytics
architecture

SPECIALIZED RISK PERFORMANCE

CONSUMING ENGINE MANAGEMENT ENGINE

Applications that support Applications that support

specialized functions such as specialized planning for credit
collateral management risk, operational risk, market
risk and liquidity risk

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 Risk Conceptual Architecture View
Level 2 Diagram
PRODUCT COMMON DATA SERVICES WORKFLOW AND
PROCESSORS 12 Metadata 15
10 Data Quality 11Data Integration Master Data 13 Management 14 Rules &Process Data Security & ORCHESTRATION
Management
& Virtualization Management (MDM) Management Privacy (DSP)
(DQM) (MME)

Traditional
Sources OPERATIONAL RISK MANAGEMENT APPLICATIONS COMMON
Transactional 1 Credit 2 Trading & 3 Funding & 4 Loss 5 Collateral & 6 Capital DATA ACCESS
Data Sources Decisions Product Ctrl Cash Flow Management Contract Mgmt. Reserves 30
(OLTP)
Data Access
Services
Managed/ COMMON DATA RISK DATA MANAGEMENT RISK SEMANTIC LAYER
Aggregate Data ACQUISITION 27
Stores 16 17 Integrated Risk Business
Lifecycle 18
Reference/ Access & Analytics Repository Intelligence
Systems
Master Data Data
Sources Staging
of Record 31
7 19 Data Exploration/ Business
Data Discovery Repository Access Portal
External Data
Sourcing &
Sources
Transport
28
20
Data Lake
Analytics
Non-Traditional 8
Sources Signal 32
(Big Data) Processing Rules &
PERFORMANCE MANAGEMENT Process
SPECIALIZED RISK CONSUMING
Management
Semi-structured ENGINE ENGINE
9 29
Unstructured
21
Text Audit & Collateral 22 Economic 23 24 Operational Visualization
Control Management Management Credit Risk
Sensor Data Risk
Real-time Event/
Message Data 25 26
Market Risk Liquidity Risk

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Conceptual Architecture View
Operational Risk Management Applications
Component Description

1 Credit Decisions Applications to make credit scoring/underwriting decisions based on individual or counterparty credit.

Trading and
2 Front office trade processing.
Product Control

Funding and
3 Applications to track funding, behavior cash flows, contractual cash flows.
Cash Flow

4 Loss Management Internal and external loss management system.

Collateral and Contract

5 System and process to manage collateral information.
Management

6 Capital Reserves Systems and processes to reserve capital and allocate capital buffers.

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Conceptual Architecture View
Common Data Acquisition and Common Data Management Services
Component Description
Data Sourcing Serves as a single entry point for data into the architecture; facilitating ease of governance and enabling source data and
7 and Transport process standardization.

Provides the capability to analyze streams of data in real time or near real time in order to detect patterns in the data that
Signal Processing
8 represents business opportunities or risks.
Provides the underlying processes to ensure that data is kept in synch as information flows through each layer for the
Audit and Control
architecture.
9
Combination of processes and toolsets that provide a structured approach to resolving errors and inconsistencies in the quality
Data Quality
of data. DQM also provides a framework to define metrics to monitor data quality and includes the capability to perform periodic
Management (DQM)
profiling to provide an accurate portrayal of data quality at any point of time.
10
Comprises the application resources and processes that support data processing activities for movement of data between
Data Integration
systems in batch, in real time, or virtually. This includes capabilities to validate, integrate, transform, standardize data for
and Virtualization
persistence in the RDR as well as to be provision real-time or low-latency data for usage by downstream business applications.
11
Master Data Comprises the application resources and processes necessary to support the necessary the collection, harmonization, and
Management syndication of master data, reference data, and reporting specific hierarchies to subscribing applications.
12 Consists of capabilities to perform metadata integration across the architecture. Metadata captures technical, business and
Metadata
operational metadata across the risk information landscape. The collected metadata provides contextually-relevant definitions
Management
and descriptions of the risk data as well as complete traceability of each element’s lineage.

13 Comprises a centralized, shared-service application resources and processes that support the creation, maintenance,
Rules and Process syndication, and orchestration of risk related business logic and operational processes across the risk architecture. This includes
Management Business Rules Management (e.g., Cost Allocation, Finance Data Quality), Analytic Model Management (creation, validation,
and deployment of analytics models), and Business Process/Workflow Management.
14 Encompasses the various capabilities associated controlling and monitoring access to applications and data contained within the
Data Security and
risk architecture. This includes providing granular protection of certain data based on policies, data redaction/encryption,
Privacy (DSP)
tokenization and authentication and authorization capabilities.

15

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Conceptual Architecture View
Risk Data Management and Risk Semantic Layer
Component Description
Enables transient persistence of data as necessary to aid subsequent data management processing functions, such
as a landing area to ingest source specific data (Inbound) and storage for raw data that is acquired but not integrated
16 Data Staging Area (Staged) as well as data that is integrated and ready to be subsequently provisioned to targeted consumers
(Outbound). Enables the centralized processing of business and data quality rules and facilitates the architecture’s
auditability, reliability, and recoverability.
Integrated Risk Provides an integrated repository of historical transaction data, enabling centralized persistence as necessary to
Lifecycle Systems support risk use cases. To facilitate data standardization and extensibility across the Finance domain, the FDR is
17
of Record designed using a common risk logical data model (LDM).
Comprises one or more “fit-for-purpose” logical structures or physical data stores that are configured or designed to
Access and Analytics
support the data consumption requirements common to more than one functional area or specific to individual users
18 Repository
or business applications.
Enables the centralized persistence of data as necessary to support specified risk analytics use cases and advanced
analytics and modeling activities, such as predictive modeling. Comprises a distributed database to support data
Exploration/
processing activities for “data at rest” usage scenarios via transient staging and longer term persistent data
19 Discovery Repository assemblies (e.g., for storage of short-term, lightly integrated data to support operational and transactional data
needs).
Enables the persistence of risk data in accordance with regulatory requirements and retention policies to assure
compliance with data preservation, vaulting, and sanitization as well as the extraction of latent aggregate and
Data Lake
discovery value of archived data. Typically leverages commodity hardware and the Hadoop data processing platform
20 to meet business needs.

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Conceptual Architecture View
Specialized Risk Consuming Engine and Performance Management Engine
Component Description

21 Collateral Management Internal and external loss management system.

22 Economic Management Systems and processes to reserve capital and allocate capital buffers.

23 Credit Risk Applications to make credit scoring/underwriting decisions based on individual or counterparty credit.

24 Operational Risk Front office trade processing.

Market Risk System and process to manage collateral information.

25

Liquidity Risk Applications to track funding, behavior cash flows, contractual cash flows.
26

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Conceptual Architecture View
Common Data Access
Component Description
Provides access to end users for analysis of primarily structured information to support operational and management
27 Business Intelligence
reporting as well as information discovery.

Application of statistical techniques to provide deeper insight into past behavior and to develop predictive and
28 Analytics
prescriptive models.

Technologies and techniques used to improve the ability to act on data by presenting it in a manner that is easy to
Visualization
29 understand.

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Conceptual Architecture View
Workflow and Orchestration
Component Description

Provides data access to subscribing business applications through multiple access patterns by applying applicable
Data Access
30 access time enrichment rules and appropriate authorization. Is designed to provide an easy to understand semantic
Services
model for business data entities utilized by business applications.

Provides business user-facing information delivery services such as enterprise portals and knowledge management.
Business Access
31 Enterprise portals provide interfaces and/or access tools that users require to access information stored within the
Portal
data management and business semantic layers of the environment.

Comprises a centralized, shared-service application resources and processes that support the creation,
Rules and Process maintenance, syndication, and orchestration of related business logic and operational processes across the
32 Management architecture. This includes Business Rules Management, Analytic Model Management (creation, validation, and
deployment of analytics models), and Business Process/Workflow Management.

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 Technology Disruptors —
R
Impact of Technology Change on Risk
Architectures

Back to TOC
 IM Technology Disruptors continue to have impact
on the business of tomorrow; today
For Internal discussions, do not distribute externally
For more details on disruptors and how they impact our clients please refer to IM Market Disruptor Overview
High

Amplified
Intelligence Big Data
Disruptive Cognitive
Potential Analytics (AI) Real Time
THE BUSINESS Decisioning
OF TOMORROW Predictive
ab Analytics
Find Future
Growth Machine
Strategic Text Analytics
Learning
Opportunities
Cyber Cloud
In Memory Security
Offerin and Privacy
Crowdsourcing Wearables IoT
g Medium
Value

Visualization

THE BUSINESS
Core Renewal
OF TODAY
Social
Grow the
Current
Business
Mobile

Growth Low
98 Potential Low/Emerging High
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Offering Velocity
 Risk Conceptual Architecture View – Disruptor
Overview For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW
• Big Data • Real Time • Predictive • Cyber Security & • In Memory • Amplified • Machine AND
Decisioning Analytics Privacy Intelligence Learning ORCHESTRATI
ON
OPERATIONAL RISK MANAGEMENT APPLICATIONS COMMON
• Real Time Decisioning • Cloud • Amplified intelligence • Visualization
• Predictive Analytics • In Memory • Cognitive Analytics • Mobile
DATA
ACCESS

COMMON RISK DATA MANAGEMENT RISK SEMANTIC LAYER

• Machine
PRODUCT PROCESSORS

DATA • Big Data

Learning
ACQUISITION • Real Time • Big Data
• IoT Decisioning
• Wearable • Real Time
• Big Data • Amplified Intelligence • Predictive
s Decisioning
• Cloud • Cognitive Analytics Analytics
• Text • Cloud
• Big Data • Cyber Security and Privacy • Machine Learning • Cloud
Analytics • Cyber Security
• Real Time • In Memory • Predictive Analytics • Cyber
• Cloud and Privacy
Decisioning Security
• Social • In Memory
• Cloud and Privacy
• Cyber Security • Amplified
and Privacy Intelligence
• In Memory • Machine
• Amplified Learning
Intelligence SPECIALIZED RISK PERFORMANCE • Visualizatio
• Cognitive CONSUMING ENGINE MANAGEMENT ENGINE n
Analytics • Mobile
• Machine • Real Time Decisioning • Amplified Intelligence
Learning • Predictive Analytics • Cognitive Analytics
• Cloud • Visualization
• Cyber Security and Privacy • Mobile
• In Memory

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Primary Architectural Impacts of Disruptors
For Internal discussions, do not distribute externally
Level One Finance, Risk and Treasury Architecture Component
Risk Data Operational Common
Specialized Performanc
Disruptor Common Managemen Common Risk Data
Product Risk e
Data t and Data Managemen Provisionin
Processors Consuming Managemen
Acquisition Semantic Services t g and
Engine t Engine
Layer Applications Access

Big Data    
Real Time Decisioning      
Predictive Analytics     
Cloud      
Cyber Security and
     
Privacy

In Memory      
Amplified Intelligence       
Cognitive Analytics     
Machine Learning    
Visualization    
Mobile    

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 Oracle Vendor Architecture — Risk
Domain
Appendix

Back to TOC
Oracle Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES
Data Quality Data Integration
Master Data Metadata Data Security &
Management & Virtualization
Management (MDM) Management (MME) Rules and Process Privacy (DSP)
(DQM) • Oracle Data
• Oracle Customer • Oracle DRM Management • Oracle Identity
• Oracle Integrator
Hub • Oracle Enterprise • Oracle BPM Management
Enterprise Data • Oracle Financial
• Oracle Product Performance • Oracle Real Time • Oracle Access
Quality Data Management
Hub Management Decisioning Manager
• Oracle Financial Enterprise Edition
• Oracle MDM Architect(EPMA) (RTD) • Oracle GRC
Data Quality (FDMEE)
• Oracle DRM • Oracle Metadata Manager
Management • Oracle Golden
Services (MDS)
Gate

WORKFLOW AND ORCHESTRATION

PRODUCT PROCESSORS

OPERATIONAL RISK APPLICATIONS

COMMON DATA ACQUISITION RISK DATA RISK SEMANTIC

MANAGEMENT

COMMON DATA ACCESS

Data Sourcing & Transport LAYER
• Oracle Data Integrator
• Oracle Golden Gate
• Oracle Service Bus
• Oracle SOA

Signal Processing
SPECIALIZED RISK PERFORMANCE
• Oracle Real Time Decisions
CONSUMING ENGINE MANAGEMENT
ENGINE
Audit & Control
• Account Reconciliation Manager
• Oracle Enterprise Data Quality

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Oracle Solution Mapping - Data Storage & Access
For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL RISK APPLICATIONS

RISK DATA MANAGEMENT RISK DATA MANAGEMENT

WORKFLOW AND ORCHESTRATION

Data Staging Integrated Access & Analytics Repository

COMMON DATA PROVISIONING ACCESS

• Oracle Big Lifecycle • Oracle 12c
Data Systems of • Oracle Exadata
PRODUCT PROCESSORS

Appliance record • Oracle Exalytics

• Oracle 12c • Oracle 12c • Oracle Essbase
• Oracle • Oracle Exadata • Oracle Business Analytics
COMMON DATA ACQUISITION

Exadata Warehouse (OBAW)

Data Exploration/
Discovery Repository
• Oracle Big Data Appliance
• Oracle 12c
• Oracle Exadata
• Oracle Endeca
• Oracle Data Mining (ODM)

Data Lake
• Oracle Big Data Appliance

SPECIALIZED RISK CONSUMING ENGINE PERFORMANCE

Economic
MANAGEMENT
Collateral
Management Management ENGINE

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Oracle Solution Mapping – Business User
Analytical Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL RISK MANAGEMENT APPLICATIONS COMMON DATA

ACCESS
Credit Trading and Product Funding and Loss Business
Decisions Control Cash Flow Management Intelligence
Analytics

WORKFLOW AND ORCHESTRATION

Visualization
• Oracle Business
PRODUCT PROCESSORS

Collateral and Contract Intelligence

Capital Reserves
Management Enterprise Edition
• Oracle Business
Intelligence
Applications
(OBIA)
• Oracle Scorecard
RISK DATA MANAGEMENT RISK SEMANTIC LAYER and Strategy
Management
COMMON DATA ACQUISITION

• Hyperion
Financial
Management
RISK SPECIALIZED PERFORMANCE Analytics
CONSUMING ENGINES MANAGEMENT ENGINE • Hyperion
Financial
Operational Reporting (HFR)
Credit Risk • Hyperion
Risk
Disclosure
Management
• Oracle Essbase
Liquidity • Oracle Endeca
Market Risk
Risk • Oracle Advanced
Analytics

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Oracle Solution Mapping - Infrastructure, Platform
& Software ServicesFor Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL RISK APPLICATIONS

Data Access
Services
• Oracle Business
Intelligence
RISK DATA MANAGEMENT RISK SEMANTIC LAYER Enterprise Edition
PRODUCT PROCESSORS

• Oracle Big Data

SQL

COMMON DATA ACCESS

COMMON DATA ACQUISITION

Business Access
Portal
• Oracle Web
Center
• Oracle BPM
• Hyperion
Workspace

RISK SPECIALIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT ENGINE

Rules and Process

Management
• Oracle BPM
• Oracle Real Time
Decisions (RTD)

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 IBM Vendor Architecture — Risk
Domain
Appendix

Back to TOC
IBM Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Risk and Process Data Security & Privacy (DSP )
Management & Virtualization Management Management Management • InfoSphere Optim Data Privacy
(DQM) • InfoSphere (MDM) (MME) • IBM Operational • InfoSphere Guardium
• InfoSphere • InfoSphere • InfoSphere • Guardium Encryption Expert
DataStage Decision
• Guardium Data Redaction
QualityStage • InfoSphere Data Master Data Integration Management • Guardium for Applications
• InfoSphere Click Management Governance • IBM Business • Guardium Data Encryption for DB2
Information • InfoSphere • InfoSphere Catalog Process Manager and IMS Databases
Analyzer Federation Server MDM • Industry Models • IBM Blueworks • Guardium Data Activity Monitor for
• DataWorks • InfoSphere Data Reference • DataWorks Live Hadoop
• InfoSphere Replication Data • IBM Analytic • Trusteer

WORKFLOW AND ORCHESTRATION

• DataWorks • IBM Security Identity and Access
RISK INTERACTION PROCESSORS

Information Server Manager Decision

Manager
for Data Quality Hub Management • InfoSphere Data Privacy for Hadoop
(SPSS)

OPERATIONAL RISK APPLICATIONS

COMMON DATA ACCESS

COMMON DATA ACQUISITION RISK DATA RISK SEMANTIC
Data Sourcing & Transport MANAGEMENT LAYER
• InfoSphere Data Replication
• InfoSphere Information
Analyzer
• IBM Integration Bus
• InfoSphere Information Server

Signal Processing SPECIALIZED RISK PERFORMANCE

• InfoSphere Streams
• SPSS CONSUMING ENGINE MANAGEMENT
• IBM Integration Bus ENGINE
Audit & Control
• InfoSphere Information Server
• InfoSphere Guardium Data Activity
Monitor

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For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL RISK APPLICATIONS

RISK DATA MANAGEMENT RISK SEMANTIC LAYER

Data Staging Immutable Access & Analytics Repository

• IBM Customer Data • IBM Pure Data for Analytics

WORKFLOW AND ORCHESTRATION

RISK INTERACTION PROCESSORS

PureData for Repository — • IBM DB2 BLU (and other DB2

Analytics MDM editions)
• IBM • IBM Pure Data • InfoSphere BigInsights
InfoSphere for Analytics • dashDB
• IBM Cloudant

COMMON DATA ACCESS

BigInsights • InfoSphere
COMMON DATA ACQUISITION

• InfoSphere BigInsights • IBM Cognos TM1

Optim Test • InfoSphere
Data Optim Archive Data Exploration/Discovery
Management • DataWorks Repository
• InfoSphere BigInsights
• IBM Pure Data for Analytics
• IBM DB2 BLU
• Watson Content Analtyics
• IBM Watson Analytics

Data Lake
• IBM BigInsights
• IBM Cloudant

SPECIALIZED RISK CONSUMING

PERFORMANCE MANAGEMENT
ENGINE
ENGINE
Collateral Economic Management
Management • IBM Algo Capital
• IBM Algo Management
Collateral • IBM Algorithmics
Economic Capital, ERM
and Solvency II

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Interfaces For Internal discussions, do not distribute externally
PRODUCT COMMON DATA SERVICES
PROCESS
ORS
OPERATIONAL RISK APPLICATIONS COMMON DATA
ACCESS
Credit Decisions Trading and Funding Loss Management Collateral Capital
• IBM Algorithmics Product and Cash • IBM OpenPages and Reserves
Integrated Market Control Flow Business
Operational Risk Contract • IBM Algo
Intelligence

WORKFLOW AND ORCHESTRATION

and Credit Risk • IBM Algo • IBM Management Management
Balance
(trading book) Integrated Algo Sheet Risk Analytics
• IBM OpenPages • IBM Algo Management Visualization
• IBM Algo Credit Market and Collater Operational Risk • IBM Algo
Manager (banking Credit Risk al Collateral Capital • Cognos Family
Management on Management of Products
book) Cloud • Cognos BI
• IBM Algo FIRST • Cognos TM1
• Cognos
Disclosure
Management
RISK DATA RISK SEMANTIC LAYER • SPSS Software
MANAGEMEN • Watson Analytics
COMMON DATA ACQUISITION

T • Watson Content
Analytics
SPECIALIZED PERFORMANCE MANAGEMENT ENGINES
RISK Credit Risk Operational Risk
• IBM Algo Integrated
CONSUMING Market and Credit Risk
• IBM OpenPages Operational
Risk Management
ENGINE (trading book) • IBM OpenPages Operational
• IBM Algo Credit Manager Risk Management on Cloud
(banking book)

Market Risk Liquidity Risk

• IBM Algo Integrated Market and • IBM Algo Balance Sheet Risk
Credit Risk (trading book) Management
• IBM Algo Portfolio Construction • IBM Algo Liquidity Risk
and Risk Management

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Software Services
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL CUSTOMER APPLICATIONS

Data Access Services
• IBM WatsonExplorer
• IBM Cloudant

RISK DATA MANAGEMENT RISK SEMANTIC LAYER

PRODUCT PROCESSORS

Business Access Portal

• IBM Exceptional Digital
Experience (Portal

COMMON DATA ACCESS

Server)
• IBM Watson Explorer
COMMON DATA ACQUISITION

• Watson Analytics
• Cognos Insight
• Watson Content
Analytics

RISK SPECILIZED CONSUMING PERFORMANCE Rules and Process

ENGINES MANAGEMENT Management
• IBM Operational
ENGINES Decision Management
• IBM Business Process
Manager
• IBM Blueworks Live
• IBM Analytic Decision
Management (SPSS

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 SAP Vendor Architecture — Risk
Domain
Appendix

Back to TOC
SAP Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Risk and Process Data Security &
Management & Virtualization Management (MDM) Management (MME) Management Privacy (DSP)
(DQM) • SAP Data • SAP MDG/MDM • SAP Information • SAP Enterprise • SAP GRC
• SAP Services • SAP ECC Steward Modeling
Information • SAP Financial Master Data
Steward Information
• SAP Data Management
Services

WORKFLOW AND ORCHESTRATION

PRODUCT PROCESSORS

OPERATIONAL RISK APPLICATIONS

COMMON DATA ACQUISITION RISK DATA RISK SEMANTIC

COMMON DATA ACCESS

Data Sourcing & Transport MANAGEMENT LAYER
• SAP BusinessObjects
Data Services
• SAP Financial
Information
Management

Signal Processing SPECIALIZED RISK PERFORMANCE

• SAP Event Stream Processor CONSUMING ENGINE MANAGEMENT
ENGINE
Audit & Control
• SAP Data Services
• SAP MDG

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SAP Solution Mapping – Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL RISK APPLICATIONS

RISK DATA MANAGEMENT RISK SEMANTIC LAYER

WORKFLOW AND ORCHESTRATION

Data Staging Immutable
Customer Data Access & Analytics
• SAP Repository — Repository
PRODUCT PROCESSORS

• SAP NetWeaver BW
NetWeaver MDM
BW • SAP NetWeaver • SAP BW on HANA

COMMON DATA ACCESS

• SAP BW on • SAP IQ
BW
COMMON DATA ACQUISITION

HANA • SAP BW on
• SAP IQ HANA Data Exploration/
• SAP IQ
Discovery Repository
• SAP BW on HANA
• SAP Data Services
• SAP IQ

Data Lake
• SAP BW on HANA
• SAP IQ

SPECIALIZED RISK CONSUMING ENGINES PERFORMANC

E
Collateral Economic Liquidity Risk MANAGEMENT
Management Management • SAP GRC ENGINE

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Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL RISK MANAGEMENT APPLICATIONS COMMON DATA

ACCESS
Credit Trading and Funding and Collateral Capital Business Intelligence
Loss
Decisions Product Control Cash Flow and Reserves Analytics
Management
Contract Visualization

WORKFLOW AND ORCHESTRATION

Managemen • SAP BusinessObjects
t Web Intelligence
• SAP Crystal Reports
PRODUCT PROCESSORS

( Enterprise/Viewer/HA
NA/Visual
Studio/Server)
• SAP BusinessObjects
Analysis (for MS and
OLAP)
RISK DATA MANAGEMENT RISK SEMANTIC LAYER • SAP BusinessObjects
Design Studio
• SAP Mobile Business
COMMON DATA ACQUISITION

intelligence
• SAP Crystal
PERFORMANCE Dashboards (Xcelsius)
RISK SPECIALIZED • SAP Lumira
CONSUMING ENGINES MANGEMENT ENGINE • SAP EPM 10 excel add-
in
Credit Risk Operational • SAP BusinessObjects
• SAP GRC Risk Explorer (Polestar)
• SAP BusinessObjects
Edge
Market Risk • SAP Business Objects
• SAP GRC Access Risk live office
• SAP GRC • SAP UI5 based
development and SAP
FIORI based
development in HANA

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SAP Solution Mapping - Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS

Data Access
Services
• SAP GRC

RISK DATA MANAGEMENT RISK SEMANTIC LAYER

PRODUCT PROCESSORS

COMMON DATA ACCESS

Business Access
Portal
COMMON DATA ACQUISITION

• SAP Enterprise
Portal

SPECIALIZED RISK PERFORMANCE

CONSUMING ENGINE MANAGEMENT ENGINE Rules and Process
Management
• SAP Enterprise
Modeling

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Domain Specific Vendor
Architecture – Supply Chain

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 Supply Chain Domain Architecture
Appendix

Back to TOC
Supply Chain Conceptual Architecture View
Level 1 Diagram

COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS

WORKFLOW AND ORCHESTRATION

SOURCEPROCESSORS

COMMON DATA ACCESS

COMMON DATA ACQUISITION

SUPPLY
SUPPLY CHAIN DATA
CHAINSEMANTIC
MANAGEMENT
LAYER

SUPPLY/DEMAND PERFORMANCE
CONSUMING ENGINE MANAGEMENT ENGINE

Data Prep Data Storage Business User Infrastructure, Platform &

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 Supply Chain Conceptual Architecture View
Level 1 Diagram
COMMON DATA SERVICES
A common set of services provide harmonized reference data, consistent data reconciliation and data management services; as
well as model, business rule, and workflow management capabilities

OPERATIONAL SUPPLY CHAIN APPLICATIONS

WORKFLOW AND ORCHESTRATION

A common set of applications that provide support for the core supply chain functions
SOURCEPROCESSORS

Identification
of transaction
SUPPLY CHAIN DATA SUPPLY Supports
MANAGEMENT CHAINSEMANTIC

COMMON DATA ACCESS

events that data
must be access
LAYER Clearly
COMMON DATA ACQUISITION

accounted for articulated services,

in the key Support downstream processes by Simplifies access to information by information business
supply chain providing transaction detail for use in creating tagged logical or physical model that access
functions and value-added calculation engines representations of information that make supports portal,
records as standard reporting, and information it easy for business users to understand statutory & rules and
well as value Single source discovery the meaning of information stored in the regulatory process
drivers to to acquire and architecture reporting, managem
support cleanse enterprise ent
supply chain globally business
analytics defined and intelligence,
governed data and supply
coming into
SUPPLY/DEMAND PERFORMANCE chain
supply chain CONSUMING ENGINE MANAGEMENT ENGINE analytics
backbone
Applications that support supply-side
management processes such as SCM Applications that support processes
strategy and planning and demand-side such as demand planning, supply
processes such as transportation, planning and forecasting
logistics and plant management

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 Supply Chain Conceptual Architecture View
Level 2 Diagram
SOURCE COMMON DATA SERVICES WORKFLOW AND
PROCESSORS 8 Data Quality 9 10 Master Data 11 Metadata 12 13 Data Security ORCHESTRATION
Data Integration Decision
Management Management Management &
Traditional & Virtualization Management
(DQM) (MDM) (MME) Privacy (DSP)
Sources

Transactiona
l Data OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON DATA
Sources ACCESS
1 Sales & Order 2 Inventory 3 Logistics & 4 Procurement
(OLTP) Management Management Distribution

Managed/ 24 27
Aggregate
COMMON DATA SUPPLY CHAIN DATA MANAGEMENT SUPPLY CHAINSEMANTIC LAYER
Data Stores Business Data Access
ACQUISITION Intelligence Services
Reference/
Master Data 16
14 15 Integrated
Access & Analytics Repository
Sources Supply Chain
Lifecycle
External 5 Data Systems of
Data Data Staging Record 17 Data Exploration/
Sources Discovery Repository 25 28
Sourcing &
Transport Business
18 Data Lake Analytics
Access Portal
Non-Traditional
Sources 6
(Big Data)
Signal
• Semi- Processing SUPPLY/DEMAND CONSUMING ENGINE PERFORMANCE MANAGEMENT
structured ENGINE 26
• Unstructure 29
Rules &
d Text
7 Visualization Process
• Sensor 19 20 Plant & 21 22 Supply
Management
Strategy & Planning &
Data Audit & Transportation Warehouse
Planning Forecasting
• Real-time Control Mgmt. System
Event/
Message 23 Demand
Data Planning &
Forecasting

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Conceptual Architecture View
Operational Supply Chain Applications
Component Description
The Sales & Order Management subject area covers Order fulfillment metrics that measure inventory availability and
successful shipment of orders at the customer’s Branch Plant on or before the customer’s Original Promise Ship Date.
Included are metrics that quantify customers’ impact by backorders. The metrics in this subject area represent levels of
Sales & Order
1 customer satisfaction with the orders or order lines included on these metrics have not been on backorder, i.e., were
Management
available to be shipped to the customers on the date that was originally promised to the customer. The prebuild model also
handles the back order tracking by the following: items, location (branch plant) where the order (or demand) was
registered, customers affected by the shortage of inventory, and the date when shipment was requested.
Allows the user to determine how many months, weeks, or days it takes to deplete the available inventory using different
types of demand. These metrics help track available inventory. Inventory coverage is different from inventory at risk in that
it informs the users about current inventory and its usage, as opposed to risk reports that predict inventory that will be
wasted within a time period based on current inventory and demand. Inventory profile reports provide an overview of the
Inventory different inventory categories at all locations. Inventory categories include: on Hand, In Transit, Physical inventory, Net
Management Available, Backorders, BO Past Due, Future Commit, Hard Commit, Soft Commit, Current inventory Position, On Order,
2
On Hold, Consignment, Expired, Short Dated, Excess and Obsolete. All manufactured items have an expiration date and a
pull date. A pull date is defined as the date an item would have to be sold to customers before the expiry date. Using these
two dates, calculations are used to determine if the inventory that is at risk of being wasted if not consumed within a
specific time limit. Measuring risk will help reduce waste and financial impact of unconsumed inventory.
The Metrics in the Logistics subject area allows to look into the granular visibility of the transportation spend of the
companies so that they can manage and control it more effectively. The KPI and Metrics identify negative trends in costs
and performance of the transpiration areas and identify root causes to take corrective and preventive action. 'what-if'
Logistics &
analyses to evaluate the service and cost trade-offs of different transportation strategies and tactics. This subject area
Distribution
covers the vendor management, Receiving, Inter-Company transfer, Domestic shipment and on the carrier management
3
side it manages Factors such as on-time delivery, tender acceptance rate, and meeting capacity commitments are
assigned metrics and weighted averages to help users determine how well carriers are performing overall.
The procurement subject area covers obtaining products and services from suppliers. It includes decisions about how
much and when to purchase goods and services, the actual purchasing of goods and services, and the process of
receiving the requested goods or services. The purchasing cycle ensures that the appropriate quantity and quality of
equipment, material, supplies, or services are acquired at the best price and from the most appropriate source. The
Procurement metrics in this subject area include activities and information, including receiving transactions, order revision data,
supplier profiles, accounts payable status, special order processing, and the tracking of incoming purchases through
4 receipt routing. The prebuild model also handles the multi shipment schedule per PO line, assess supplier performance in
service, price and quality, rank suppliers by item and service they provide, Receiving efficiencies and analyze the complex
pricing structure.

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Conceptual Architecture View
Common Data Acquisition and Common Data Management Services
Component Description
Data Sourcing & Serves as a single entry point for data into the architecture; facilitating ease of governance and enabling source data and
5 Transport process standardization.
Provides the capability to analyze streams of data in real time or near real time in order to detect patterns in the data that
Signal Processing
represents business opportunities or risks.
6
Provides the underlying processes to ensure that data is kept in synch as information flows through each layer for the
Audit & Control
architecture.
7
Combination of processes and toolsets that provide a structured approach to resolving errors and inconsistencies in the
Data Quality
quality of data. DQM also provides a framework to define metrics to monitor data quality and includes the capability to
Management (DQM)
perform periodic profiling to provide an accurate portrayal of data quality at any point of time.
8
Comprises the application resources and processes that support data processing activities for movement of data between
Data Integration systems in batch, in real time, or virtually. This includes capabilities to validate, integrate, transform, standardize data for
& Virtualization persistence in the SCDR as well as to be provision real-time or low-latency data for usage by downstream business
applications.
9
Master Data Comprises the application resources and processes necessary to support the necessary the collection, harmonization,
Management (MDM) and syndication of master data, reference data, and reporting specific hierarchies to subscribing applications.

10 Consists of capabilities to perform metadata integration across the architecture. Metadata captures technical, business
Metadata and operational metadata across the Supply Chain information landscape. The collected metadata is stored in the
Management (MME) metadata repository for access by various processes and components of the architecture and provides contextually-
relevant definitions and descriptions of the Supply Chain data as well as complete traceability of each element’s lineage.
11 Comprises a centralized, shared-service application resources and processes that support the creation, maintenance,
syndication, and orchestration of Supply Chain-related business logic and operational processes across the Supply Chain
Rules & Process
architecture. This includes Business Rules Management (e.g. Inventory Allocation, Supply Chain Data Quality), Analytic
Management
Model Management (creation, validation, and deployment of analytics models), and Business Process/Workflow
Management.
12
Encompasses the various capabilities associated controlling and monitoring access to applications and data contained
Data Security &
within the Supply Chain architecture. This includes providing granular protection of certain data based on policies, data
Privacy (DSP)
redaction/encryption, tokenization and authentication and authorization capabilities.

13

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Conceptual Architecture View
Supply Chain Data Management and Semantic Layer Application Components
Component Description
Enables transient persistence of data as necessary to aid subsequent data management processing functions, such
as a landing area to ingest source specific data (Inbound) and storage for raw data that is acquired but not integrated
Data Staging
14 (Staged) as well as data that is integrated and ready to be subsequently provisioned to targeted consumers
Area
(Outbound). Enables the centralized processing of business and data quality rules and facilitates the architecture’s
auditability, reliability, and recoverability.
Integrated Supply Provides an integrated repository of historical transaction data, enabling the centralized persistence as necessary to
Chain Lifecycle support Supply Chain use cases. To facilitate data standardization and extensibility across the Supply Chain domain,
15 Systems of Record the SCDR will be designed using a common Supply Chain logical data model (LDM).
Comprises one or more “fit-for-purpose” logical structures or physical data stores that are configured or designed to
Access &
support the data consumption requirements common to more than one functional area or specific to individual users
16 Analytics Repository
or business applications.
Enables the centralized persistence of data as necessary to support specified Supply Chain analytics use cases and
advanced analytics and modeling activities, such as predictive modeling. Comprises a distributed database to
Exploration/
support data processing activities for “data at rest” usage scenarios via transient staging and longer term persistent
Discovery Repository
17 data assemblies (e.g., for storage of short-term, lightly integrated data to support operational and transactional data
needs).
Enables the persistence of Supply Chain data in accordance with regulatory requirements and retention policies to
assure compliance with data preservation, vaulting, and sanitization as well as the extraction of latent aggregate and
Data Lake
discovery value of archived data. Typically leverages commodity hardware and the Hadoop data processing platform
18 to meet business needs.

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Conceptual Architecture View
Supply/Demand Consuming and Performance Management Engine
Component Description
Applications that support transportation function such as carrier management, fleet management, and shipping
19 Transportation
booking and trending.

Plant & Warehouse Applications that support plant and warehouse management such as intercompany transfer, domestic shipment,
20 Management System shipment details, and plant asset management.

Applications that support business scenario modeling, value and performance driver modeling, performance
21 Strategy
targeting, and product innovation.

Supply Planning Applications that support supply planning and forecasting such as budgeting and planning, supply planning,
22 & Forecasting performance measurement and profitability, and inventory position.

Demand Planning Applications that support demand planning and forecasting such as historical demand, demand planning, forecast
23 & Forecasting information, and customer item level planning.

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Conceptual Architecture View
Common Data Access
Component Description
Provides access to end users for analysis of primarily structured information to support operational and management
24 Business Intelligence
reporting as well as information discovery.

Application of statistical techniques to provide deeper insight into past behavior and to develop predictive and
25 Analytics
prescriptive models.

Technologies and techniques used to improve the ability to act on data by presenting it in a manner that is easy to
Visualization
26 understand.

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Conceptual Architecture View
Workflow and Orchestration
Component Description
Provides data access to subscribing business applications through multiple access patterns by applying applicable
27 Data Access Services access time enrichment rules and appropriate authorization. Is designed to provide an easy to understand semantic
model for business data entities utilized by business applications.
Provides business user-facing information delivery services such as enterprise portals and knowledge management.
Business Access
Enterprise portals provide interfaces and/or access tools that users require to access information stored within the
28 Portal
data management and business semantic layers of the environment.
Comprises a centralized, shared-service application resources and processes that support the creation,
Rules & Process maintenance, syndication, and orchestration of related business logic and operational processes across the
28 Management architecture. This includes Business Rules Management, Analytic Model Management (creation, validation, and
deployment of analytics models), and Business Process/Workflow Management.

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 Technology Disruptors —
Impact
Appendix
of Technology Change on Supply
Chain Architectures

Back to TOC
 IM Technology Disruptors continue to have impact
on the business of tomorrow; today
For Internal discussions, do not distribute externally
For more details on disruptors and how they impact our clients please refer to IM Market Disruptor Overview
High

Amplified
Intelligence Big Data
Disruptive Cognitive
Potential Analytics (AI) Real Time
THE BUSINESS Decisioning
OF TOMORROW Predictive
ab Analytics
Find Future
Growth Machine
Strategic Text Analytics
Learning
Opportunities
Cyber Cloud
In Memory Security
Offerin and Privacy
Crowdsourcing Wearables IoT
g Medium
Value

Visualization

THE BUSINESS
Core Renewal
OF TODAY
Social
Grow the
Current
Business
Mobile

Growth Low
128 Potential Low/Emerging High
Copyright © 2015 Deloitte Development LLC. All rights reserved.
Offering Velocity
 Supply Chain Conceptual Architecture View –
Disruptor Overview For Internal discussions, do not distribute externally
SOURCE COMMON DATA SERVICES WORKFLOW
• Predictive Analytics
PROCESSOR AND
S ORCHESTRA
TION
OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON
• Big Data • Text Analytics • In Memory • Machine Learning • Visualization
• Real Time Decisioning • Cloud • Amplified Intelligence • IoT • Core Renewal DATA
• Predictive Analytics • Cyber Security & Privacy • Cognitive Analytics • Wearables • Mobile ACCESS

• Big Data
• Real Time
• Text Analytics COMMON SUPPLY CHAIN DATA SUPPLY CHAIN Decisioning
• Big Data
• Cloud DATA MANAGEMENT SEMANTIC LAYER • Predictive
• Machine Analytics • Real Time
Learning ACQUISITION • Big Data • Visualization • Cloud Decisioning
• IoT • Real Time Decisioning • Core Renewal • Cyber • Cloud
• Wearables • Text Analytics • Machine Learning Security &
• Big Data • Cloud • Cognitive Analytics • Cyber Security
Privacy and Privacy
• Real Time • Cyber Security & Privacy • Amplified Intelligence • Amplified
Decisioning • In Memory • In Memory
Intel.
• Cloud
• Cognitive
• Cyber
Analytics
Security &
• Machine
Privacy
Learning
• In Memory
SUPPLY/DEMAND PERFORMANCE • Crowdsourci
• Amplified
ng
Intel. CONSUMING ENGINE MANAGEMENT ENGINE • Visualization
• Cognitive
• Big Data • Cognitive Analytics • Core
Analytics
• Real Time Decisioning • Machine Learning Renewal
• Machine • Predictive Analytics • IoT • Mobile
Learning • Cloud • Wearables
• IoT • Text Analytics • Crowdsourcing
• Wearables • Cyber Security & Privacy • Visualization
• Crowdsourcin • In Memory • Core Renewal
g • Amplified Intelligence • Mobile
• Core Renewal

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Primary Architectural Impacts of Disruptors
For Internal discussions, do not distribute externally
Level One Supply Chain Architecture Component
Operationa
Common Supply Supply Common Supply
Disruptor Source l Supply Performan Common
Data Chain Chain Data Data Demand
Processor Chain ce Data
Acquisitio Semantic Manageme Manageme Consumin
s Applicatio Manageme Access
n Layer nt nt Services g Engine
ns nt Engine
Big Data       
Real Time Decisioning       
Predictive Analytics     
Text Analytics       
Cloud         
Cyber Security and        
Privacy
In Memory      
Amplified Intelligence       
Cognitive Analytics       
Machine Learning        
IoT     
Wearables     
Crowdsourcing     
Visualization      
Core Renewal        
Mobile    

130 Copyright © 2015 Deloitte Development LLC. All rights reserved.

 Oracle Vendor Architecture — Supply
Chain
Appendix
Domain

Back to TOC
Oracle Solution Mapping - Data Prep & Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES
Data Quality Data Integration Master Data Metadata Content Data Security &
Management & Virtualization Management (MDM) Management (MME) Managem Privacy (DSP)
(DQM) • Oracle Data Integrator • Oracle Customer • Oracle DRM ent • Oracle Identity
• Oracle • Oracle Financial Data Hub • Oracle Enterprise Management
Enterprise Data Management • Oracle Product Performance • Oracle Access
Quality Enterprise Edition Hub Management Manager
• Oracle Financial (FDMEE) • Oracle MDM Architect(EPMA) • Oracle GRC
Data Quality • Oracle Golden Gate • Oracle DRM • Oracle Metadata Manager
Management Services (MDS)

WORKFLOW AND ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS
SOURCE PROCESSORS

COMMON DATA ACQUISITION SUPPLY CHAIN DATA

COMMON DATA ACCESS

SUPPLY CHAIN
MANAGEMENT SEMANTIC LAYER
Data Sourcing & Transport

• Oracle Data Integrator

• Oracle Golden Gate
• Oracle Service Bus
• Oracle SOA

Signal Processing
SUPPLY/DEMAND PERFORMANCE
• Oracle Real Time Decisions SPECIALIZED MANAGEMENT
CONSUMING ENGINE
ENGINES
Audit & Control
• Account Reconciliation Manager
• Oracle Enterprise Data Quality

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Oracle Solution Mapping - Data Storage & Access
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS

SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC LAYER

MANAGEMENT
Access &

WORKFLOW AND ORCHESTRATION

Data Staging Immutable Data Exploration/
• Oracle Big Customer Data Analytics Discovery
Data Repository — Repository Repository
• Oracle 12c
SOURCE PROCESSORS

Appliance MDM
• Oracle Exadata
• Oracle Big Data
• Oracle 12c • Oracle 12c Appliance

COMMON DATA ACCESS

• Oracle Exalytics
COMMON DATA ACQUISITION

• Oracle • Oracle Exadata • Oracle 12c

• Oracle Essbase
Exadata • Oracle Exadata
• Oracle Business
Analytics • Oracle Endeca
• Oracle Data Mining
Warehouse
(OBAW) (ODM)

Data Lake
• Oracle Big Data Appliance

SUPPLY/DEMAND SPECIALIZED CONSUMING PERFORMANCE

ENGINES MANAGEMENT ENGINE

Plant &
Transportation Warehouse Mgmt.
System

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Analytical Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON DATA

ACCESS
Sales & Order Inventory Management Logistics & Procurement
Management • Distribution • Oracle E-Business Business
Oracle E-Business
• Oracle E-Business • Oracle E-Business Suite SCM Intelligence
Suite SCM
Suite SCM Suite SCM • Oracle Analytics

WORKFLOW AND ORCHESTRATION

• Oracle Value Chain Procurement Visualization
Execution • Oracle Business
Intelligence
SOURCE PROCESSORS

Enterprise Edition
• Oracle Business
Intelligence
Applications
(OBIA)
SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC • Oracle Scorecard
MANAGEMENT LAYER and Strategy
Management
COMMON DATA ACQUISITION

• Hyperion
Financial
Management
SUPPLY/DEMAND SPECIALIZED PERFORMANCE Analytics
CONSUMING ENGINES MANAGEMENT ENGINE • Hyperion
Financial
Strategy & Planning Reporting (HFR)
• Hyperion
Disclosure
Supply Planning & Forecasting Management
• Demantra Real-Time Sales and • Oracle Essbase
Operations Planning • Oracle Endeca
• Oracle Advanced
Demand Planning & Forecasting Analytics
• Demantra Real-Time Sales and
Operations Planning

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 Oracle Solution Mapping - Infrastructure, Platform
& Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
SOURCE
ORCHESTRATION
PROCESSORS

OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON

DATA
ACCESS Data Access
Services
• Oracle Business
Intelligence
COMMON SUPPLY CHAIN DATA SUPPLY CHAIN Enterprise Edition
DATA MANAGEMENT SEMANTIC LAYER • Oracle Big Data
SQL
ACQUISITION

Business Access
Portal
• Oracle Web
Center
• Oracle BPM
• Hyperion
Workspace

SUPPLY/DEMAND SPECIALIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT ENGINE

Rules and Process

Management
• Oracle BPM
• Oracle Real Time
Decisions (RTD

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 IBM Vendor Architecture — Supply
Chain
Appendix
Domain

Back to TOC
IBM Solution Mapping – Data Prep and Delivery
For Internal discussions, do not distribute externally
COMMON DATA SERVICES
Data Integration
Data Quality Master Data Metadata Data Security & Privacy (DSP)
& Virtualization
Management (DQM) Management Management (MME) • InfoSphere Optim Data Privacy
• InfoSphere • InfoSphere Guardium
• InfoSphere (MDM) • InfoSphere
DataStage • Guardium Encryption Expert

Management
QualityStage • InfoSphere Integration • Guardium Data Redaction
• InfoSphere Data

Content
• InfoSphere Master Data Governance • Guardium for Applications
Click • Guardium Data Encryption for DB2 and IMS
Information Management Catalog
• InfoSphere Databases
Analyzer • InfoSphere • Industry • Guardium Data Activity Monitor for Hadoop
Federation Server
• DataWorks MDM Models • Trusteer
• InfoSphere Data • IBM Security Identity and Access Manager
• InfoSphere Reference Data • DataWorks
Replication • InfoSphere Data Privacy for Hadoop
Information Server

WORKFLOW AND ORCHESTRATION

• DataWorks Manager Hub
for Data Quality
PRODUCT PROCESSORS

OPERATIONAL SUPPLY CHAIN APPLICATIONS

COMMON DATA ACQUISITION SUPPLY CHAIN DATA SUPPLY CHAIN

MANAGEMENT SEMANTIC LAYER

COMMON DATA ACCESS

Data Sourcing & Transport
• InfoSphere Data Replication
• InfoSphere Information
Analyzer
• IBM Integration Bus
• InfoSphere Information Server

Signal Processing
• InfoSphere Streams SUPPLY/DEMAND PERFORMANCE
• SPSS SPECILIZED MANAGEMENT
• IBM Integration Bus CONSUMING ENGINES
ENGINES
Audit & Control
• InfoSphere Information Server
• InfoSphere Guardium Data
Activity Monitor

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For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS

SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC LAYER

MANAGEMENT
Access & Analytics Repository
• IBM Pure Data for Analytics

WORKFLOW AND ORCHESTRATION

Data Staging Immutable
• IBM SUPPLY CHAIN • IBM DB2 BLU (and other DB2
PureData for Data Repository editions)
PRODUCT PROCESSORS

Analytics — MDM • InfoSphere BigInsights

• IBM • IBM Pure Data • dashDB

COMMON DATA ACCESS

• IBM Cloudant
COMMON DATA ACQUISITION

InfoSphere for Analytics

BigInsights • InfoSphere • IBM Cognos TM1
• InfoSphere BigInsights
Optim Test • InfoSphere Data Exploration/Discovery
Data Optim Archive Repository
Management • DataWorks • InfoSphere BigInsights
• IBM Pure Data for Analytics
• IBM DB2 BLU
• Watson Content Analtyics
• IBM Watson Analytics

Data Lake
• IBM BigInsights
• IBM Cloudant

SUPPLY/DEMAND SPECILIZED
PERFORMANCE MANAGEMENT
CONSUMING ENGINES
ENGINE
Plant &
Transportation Warehouse Mgmt.
System

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Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON DATA

Sales & Order Inventory Management Logistics & Procurement
ACCESS
Management Distribution • IBM Emptoris
• IBM Sterling Order Services
Management Procurement Business
Intelligence

WORKFLOW AND ORCHESTRATION

Analytics
Visualization
PRODUCT PROCESSORS

• Cognos Family
of Products
• Cognos BI
SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC • Cognos TM1
• Cognos
MANAGEMENT LAYER Disclosure
Management
COMMON DATA ACQUISITION

• SPSS Software
• Watson Analytics
• Watson Content
Analytics
SUPPLY/DEMAND SPECILIZED PERFORMANCE
CONSUMING ENGINES MANAGEMENT ENGINES

Strategy & Planning

Supply Planning & Forecasting

Demand Planning & Forecasting

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Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS

Data Access Services
• IBM WatsonExplorer
• IBM Cloudant

SUPPLY CHAIN DATA SUPPLY CHAIN

PRODUCT PROCESSORS

MANAGEMENT SEMANTIC LAYER Business Access Portal

• IBM Exceptional Digital
Experience (Portal

COMMON DATA ACCESS

Server)
• IBM Watson Explorer
COMMON DATA ACQUISITION

• Watson Analytics
• Cognos Insight
• Watson Content
Analytics

SUPPLY/DEMAND SPECILIZED PERFORMANCE Rules and Process

CONSUMING ENGINES MANAGEMENT Management
• IBM Operational
ENGINES Decision Management
• IBM Business Process
Manager
• IBM Blueworks Live
• IBM Analytic Decision
Management (SPSS

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 SAP Vendor Architecture — Supply
Chain
Appendix
Domain

Back to TOC
SAP Solution Mapping – Data Prep and Delivery
For Internal discussions, do not distribute externally

COMMON DATA SERVICES

Data Quality Data Integration Master Data Metadata Content Data Security &
Management & Virtualization Management (MDM) Management (MME) Management Privacy (DSP)
(DQM) • SAP Data • SAP MDG/MDM • SAP Information • Oracle Identity
• SAP Information Services • SAP ECC Master Steward Management
Steward • SAP Financial Data • Oracle Access
• SAP Data Information Manager
Services Management • Oracle GRC Manager

WORKFLOW AND ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS
PRODUCT PROCESSORS

COMMON DATA ACQUISITION SUPPLY CHAIN DATA SUPPLY CHAIN

COMMON DATA ACCESS`

MANAGEMENT SEMANTIC LAYER
Data Sourcing & Transport
• SAP BusinessObjects Data
Services
• SAP Financial Information
Management

Signal Processing
• SAP Event Stream Processor SUPPLY/DEMAND PERFORMANCE
SPECILIZED MANAGEMENT
CONSUMING ENGINE
ENGINES
Audit & Control
• SAP Data Services
• SAP MDG

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For Internal discussions, do not distribute externally

COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS

SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC

MANAGEMENT LAYER

WORKFLOW AND ORCHESTRATION

Data Staging Immutable Access & Analytics
SUPPLY CHAIN Repository
PRODUCT PROCESSORS

• SAP Data Repository • SAP NetWeaver BW

NetWeaver — MDM • SAP BW on HANA

COMMON DATA ACCESS

BW • SAP NetWeaver • SAP IQ
COMMON DATA ACQUISITION

• SAP BW on BW
HANA • SAP BW on
• SAP IQ HANA Data Exploration/
• SAP IQ Discovery Repository
• SAP BW on HANA
• SAP Data Services
• SAP IQ

Data Lake
• SAP BW on HANA
• SAP IQ

SUPPLY/DEMAND SPECILIZED CONSUMING PERFORMANC

ENGINES E
Transportation Plant & MANAGEMENT
• SAP Transportation Warehouse Mgmt. System ENGINE
Management • SAP ECC ( Warehouse
Management) and/or SAP
Extended Warehouse
Management

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& Delivery & Access Analytical Interfaces Software Services
SAP Solution Mapping - Business User Analytical
Interfaces For Internal discussions, do not distribute externally
COMMON DATA SERVICES

OPERATIONAL SUPPLY CHAIN APPLICATIONS COMMON DATA

Sales & Order Inventory Management Logistics & Procurement
ACCESS
Management • SAP ECC (Inventory Distribution • SAP ECC and/or Business Intelligence
• SAP ECC (Sales & Management) • SAP ECC (Logistics & Ariba Sourcing Analytics
Distribution) and/ or • SAP Enterprise Distribution) and Procurement Visualization

WORKFLOW AND ORCHESTRATION

SAP Customer Inventory & Service- and/or SAP SRM ( • SAP BusinessObjects
Relationship Level Optimization Supplier Web Intelligence
Management Relationship • SAP Crystal Reports
PRODUCT PROCESSORS

Management) ( Enterprise/Viewer/HA
NA/Visual
Studio/Server)
• SAP BusinessObjects
Analysis (for MS and
SUPPLY CHAIN DATA SUPPLY CHAIN SEMANTIC LAYER OLAP)
MANAGEMENT • SAP BusinessObjects
Design Studio
COMMON DATA ACQUISITION

• SAP Mobile Business

intelligence
• SAP Crystal
SUPPLY/DEMAND PERFORMANCE MANAGEMENT Dashboards (Xcelsius)
• SAP Lumira
SPECILIZED ENGINE • SAP EPM 10 excel add-
CONSUMING ENGINES Strategy & Planning in
• SAP EPM Enterprise Performance • SAP BusinessObjects
Management Explorer (Polestar)
• SAP BusinessObjects
Supply Planning & Forecasting
Edge
• SAP Supply Chain Performance Management
• SAP Business Objects
• SAP Sales & Operations Planning
live office
• SAP Supply Chain Management
• SAP UI5 based
development and SAP
Demand Planning & Forecasting
FIORI based
• SAP Supply Chain Management
• SAP Sales & Operations Planning development in HANA

144 Data Prep Data Storage Business User Infrastructure, Platform & Copyright © 2015 Deloitte Development LLC. All rights reserved.
& Delivery & Access Analytical Interfaces Software Services
SAP Solution Mapping - Infrastructure, Platform &
Software Services For Internal discussions, do not distribute externally
COMMON DATA SERVICES WORKFLOW AND
ORCHESTRATION

OPERATIONAL SUPPLY CHAIN APPLICATIONS

Data Access
Services
• SAP GRC

SUPPLY CHAIN DATA SUPPLY CHAIN

PRODUCT PROCESSORS

MANAGEMENT SEMANTIC LAYER

COMMON DATA ACCESS

Business Access
Portal
COMMON DATA ACQUISITION

• SAP Enterprise
Portal

SUPPLY/DEMAND SPECILIZED PERFORMANCE

CONSUMING ENGINES MANAGEMENT ENGINE Rules and Process
Management
• SAP Enterprise
Modeling

145 Data Prep Data Storage Business User Infrastructure, Platform & Copyright © 2015 Deloitte Development LLC. All rights reserved.
& Delivery & Access Analytical Interfaces Software Services
Contacts
Innovation and Architecture Leadership

David Pierce Sandeep Sharma Ashish Verma

[email protected] [email protected] [email protected]

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