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5 Dysfunctions of Team

This document summarizes a presentation about overcoming the five dysfunctions of a team according to Patrick Lencioni's model. The presentation discusses an overview of Lencioni's book which uses a fable to illustrate dysfunctional teams. It then outlines the five dysfunctions as absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Practical tools for addressing each dysfunction are provided such as using personal histories to build trust and establishing decision deadlines to improve commitment. Current challenges faced by attendees' teams are discussed and ideas for implementing changes to strengthen team functioning are generated.

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120 views15 pages

5 Dysfunctions of Team

This document summarizes a presentation about overcoming the five dysfunctions of a team according to Patrick Lencioni's model. The presentation discusses an overview of Lencioni's book which uses a fable to illustrate dysfunctional teams. It then outlines the five dysfunctions as absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Practical tools for addressing each dysfunction are provided such as using personal histories to build trust and establishing decision deadlines to improve commitment. Current challenges faced by attendees' teams are discussed and ideas for implementing changes to strengthen team functioning are generated.

Uploaded by

sumitseth
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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The FIVE

DYSFUNCTIONS of a TEAM

Author - Patrick Lencioni

Presentation: Nikki MacRae


Senior Human Resource Manager
Session Objectives
 Overview of book
 Understand the Model
 Practical tools review
 Discuss current challenges
 Generate ideas for overcoming the 5
dysfunctions
Overview of the book
 The Fable
– Luck
– Underachievement
– Lighting the Fire
– Heavy Lifting
– Traction
 The Model
– Overview of the Model
– Team Assessment
– Understanding and Overcoming the Five Dysfunctions
The Fable
 Story: small technology company
 Generalized characters
 Lack of Leadership
 Heavy politics within leadership team
 Focus: Building Teams
Overview of the Model
 Absence of Trust
 Fear of Conflict
 Lack of commitment
 Avoidance of Accountability
 Inattention to Results
Overview of the Model (con’t)
 A well functioning team
– Trust team members
– Unfiltered debates
– Commit to decisions and plans of action
– Hold each other accountable
– Focus on achievement of results
Team Assessment
 Team members complete assessment
 Review results
 Discuss Discrepancies
 Determine implications for the team
Practical Tools: Trust
 Solutions:
– Personal Histories
– Team Effectiveness
– Personality and Behavioral Preference
– 360-Degree Feedback
 Leader: Demonstrate vulnerability
Practical Tools: Fear of Conflict
 Productive conflict vs. destructive fighting
 Back-channel personal attacks
 Time
 Solutions:
– Mine for conflict
– Reinforce healthy debate
 Leaders: allow debate
Practical Tool: Lack of
Commitment
 Cause: Need for Consensus and Certainty
 Impact to employees
 Solutions:
– Cascading Messaging
– Decision deadlines
– Contingency & Worst Case Scenarios
 Leader: OK with wrong decisions
Practical Tools: Avoidance of
Accountability
 Difficult conversations
 Peer pressure
 Solutions:
– Publication of Goals and Standards
– Simple and Regular Progress Reviews
– Clear Expectations
– Team rewards
 Leader: Team to be primary accountability
mechanism
Practical Tools: Inattention to
Results
 Company Goals vs. team status &
individual status
 Solutions:
– Public Declaration of Results
– Results Based Rewards
• Activity & effort vs. achievement of results
 Leader: Focus on results
Current Challenges?
 What ‘dysfunctions’ sound familiar?
 How would you like your team to improve?
Team Development
 What would you like to take back to your
teams?
 How will you implement change?
 When?
Questions?

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