What Is Ethics?: Ethics, Also Known As Moral Philosophy
What Is Ethics?: Ethics, Also Known As Moral Philosophy
Ethics:
is a branch of philosophy.
• Impartiality
• Responsiveness to public interest
• Accountability
• Honesty
• Transparency
• Integrity
Importance of business
ethics
Social concern: any business operating in a business has a
moral responsibility of giving back to society in terms of
welfare schemes and projects. No society can afford to be
greedy. No business can be called an island. Business is a
part and parcel of any society.
Social responsibility: refers to a firms obligation to
maximize its positive impact on stakeholders and to
minimize its negative impact. There are four areas of social
responsibility, economical, legal, ethical and philanthropic.
At the basic level, business firms have an economic
responsibility to be viable and profitable so that all
stakeholders are rewarded. Adherence to legal practices
promotes welfare to all. Ethical principles provide a
foundation for the best practices of business.
Importance of business
ethics
Avoidance of whistle blowing-
refers to the act of employee's who to the
public with complaints of corruption or
mismanagement in business organization.
Every employee has certain expectations to be
fulfilled by the organization.
when an employee feels that something is
unfair in the organization, he nurses grievance.
Effective handling of grievance is an ethical act.
The management should feel the pulse of the
employees.
Importance of business
ethics
Value in business: business ethics promotes good
business by generating support both within and outside the
organization. All the stakeholders develop a legitimate
interest in the growth and development of business.
Business ethics add value because its effects are felt by all
the shareholders.
Improves organizational effectiveness: during the
process of the growth, the organizations experience
different challenges and problems. Every problem should
not be considered as an ethical challenge and every
challenge should add a learning curve to the organization.
Ethical organizations promote standard training for the staff
including time management and effective communication.
Ethics offers holistic approach to business development.
Importance of business
ethics
Healthy competition: business ethics offers competitive
guidelines so that all the firms can follow good business
practices. There is lesser room for exploitation of either the
customer or the employees. In short, business is a
cooperative activity and ethical behavior alone can promote
an ideal co-operative behavior.
Benefit for stakeholders: originally business was meant
to bring good returns only to investors. In modern times the
importance of all the stakeholders has been recognized
from the ethical angle. Apart from shareholders, employees,
customers, suppliers and the members of the community
should be benefitted. Real type situations (Tata Steel and
Infosys) show that use of ethical practices in business creates
high returns for companies.
ARGUMENTS FOR BUSINESS ETHICS
government
CSR issue of management
Demand for greater -disclosure-from
the stakeholders.(suppliers,customeers,
government etc)
Aggressive labour market-employees
look beyond paychesks.Hence
organizations should are forced to
improve their working conditions.
UNDER SEC 135 OF THE COMPANIES ACT
2013
disruption.
Crisis management
Companies develop crisis management
plans:-
To respond to and recover from natural disorders.
costs.
Disrupt routine operations.
Regulatory violation-39%
Criminal conduct-36%
Fraud -37%
Unlawful discrimination-
Crisis management
Falsifying records 39%
Criminal charges -41%
Deceiving charges -42%
Public relation disaster-44%
Bribery-45%
Crisis management
Crisis management best practices
include:-
Planning in detail for response to as
To detect early
The earlier the crisis is detected the easier
it is manage.
The challenges for the leaders are:
To create the means that will allow them
to quickly see the first signals of crisis
and their source.
To separate valid warnings from others
harmless warnings.
Crisis management
A systematic crisis management approach
can expand the competence through the
practice of clear thinking, the smooth
channeling of resources and information
access.
Examples of crisis
management
The Pepsi Corporation faced a crisis in 1993, which
was successfully managed by the company.
n 1993, claims of syringes being found in cans of
diet Pepsi were made.  Company urged
stores not to remove the product from shelves
while it had the cans and the situation investigated.
Pepsi released videos and made public, showing the
production process to demonstrate that such
tampering was impossible within their factories.
 Crisis was managed through effective
communication.
Examples of crisis
management
Bhopal gas tragedy
Sathyam scam
Tsunami
Kingfisher
EXXON VALDEZ OIL SPILL
Issues in management
Root causes of unethical behavior
Maximization of profit
responsibility
Deliberate mishandling
Corruption
integrity
Emerging ethical issues in
business
Ethics in accounting information
Creative accounting –misleading
financial statements
Insider trading(Martha steward) and
security fraud
Executive
BRIBERY,KICKBACKS
Emerging ethical issues in
business
ETHICS OF HUMAN RESOURCE
MANAGEMEN
Discrimination
Privacy of employe
ranbaxy
Occupation safety and health
Emerging ethical issues in
business
Ethics in sales and marketing
Pricing: price discriminatiom, price
skimmimg
Anti competitive practice- dumping
Contents of advertisement
6
Surrogate advertisements eg bacardy
soda
Emerging ethical issues in
business
Ethics on production
Dangerous products (tobacco and
alcohol)
Pollutions
infringement
Employee raiding
competitors
P&G and Unilever
Emerging ethical issues in
business
International business ethics
Biopiracy eg neem and turmeric
Transfer pricing
wage countries
Emerging ethical issues in
business
Influencing government tender processes
so that your family members and friends
are awarded state contracts;
Abusing your position within a
government department to ensure your
friends and family members are hired
into the same department;
Accepting bribes in order to disclose
confidential information about the
government department that you work
for;