Enablement

Teams
Communities of Practice vs. Enabling Teams

CoP Enabling Team

• Standards and best • Purpose is to enable
practices existing stable teams
with key skills such as
• Knowledge sharing (DevOps, Agile, CX)
• Tools • Embed with the team
• Wiki to provide
• Common framework coaching/training
• Education & learning • Provide templates,
tools, best practices
• Alignment / Governance • Success is measured
• Sponsored by managers when the team learns
but facilitated by team the new skills and can
members apply them

Copyright© Agile Transformation Inc. 2

ENABLEMENT ROADMAP

What are the steps? Delivery Team

Assessment
Delivery Team
Enablement
Build Skills and
Toolkit

Standup 5
Enablement
Team 4
Baseline
Assessment 3

Copyright © 2016 Deliveron Consulting Services

Considerations for Enablement Teams
Identify the right ‘change agents’ who have passion to
evangelize new skills
Pilot the enablement skills with a specific delivery team,
prove success

Design a re-useable toolkit for skill transfer

Build a light, medium and full enablement offering

Focus on ‘scaling’ and building a community of change

agents

Develop an assessment to validate your enablement services

Sample Presentation from
DevOps Enablement Team

Copyright © 2016 Deliveron Consulting Services

 WHAT IS DEVOPS?
“DevOps is the next step in the evolution of Agile and ALM”

Agile: DevOps:
How do I develop How do I deliver
the “right” software faster?
software?

Business IT Ops
Developers

ALM:
How do I develop
software with quality?

Copyright © 2016 Deliveron Consulting Services

 WHAT IS DEVOPS?

“The seven habits

of effective
DevOps”

Microsoft Development Division

Copyright © 2016 Deliveron Consulting Services

What does DevOps look like?

Copyright © 2016 Deliveron Consulting Services

WHAT DOES DEVOPS LOOK LIKE?

The shift to DevOps

OLD WORLD NEW WORLD
Focus on planning Focus on delivering
Compete, not collaborate Collaborate to win
Static hierarchies Fluent and flexible teams
Individual productivity Collective value creation
Efficiency of process Effectiveness of outcomes
Assumptions, not data Experiment, learn and respond
Estimating performance Measuring performance

Copyright © 2016 Deliveron Consulting Services

 WHAT DOES DEVOPS LOOK LIKE?
Unified Backlog
Operational Production
Deliverables Requirements Experimentation
& Monitoring
Delivery Teams

Development Collaboration Production

Feedback Application-driven
Loops Infrastructure

Copyright © 2016 Deliveron Consulting Services

 WHAT DOES DEVOPS LOOK LIKE?
What does it mean for me?
Business Teams Developers Testers Operations

Tech Debt You build it, Automation is Apps drive

Matters you run it a must infrastructure

Learn from Code for Test quality not Scripting is

Customers operations just quantity tool of choice

Software is Testing is for Test data must We own

never done everyone be part of the customer
strategy experience too

Copyright © 2016 Deliveron Consulting Services

 WHAT DOES DEVOPS LOOK LIKE?
Bugs
Diagnostics
Backlog Feedback App Monitoring
Infra Monitoring
Usage Analytics

Code Profiling
Unit tests Environment Tests
Code Coverage Automated Tests
Code Analytics Load Tests
Code Metrics Pen Tests
Exploratory Tests
Test Data
Author Check-In
Build A/B Testing
Code Canary
Rollback

Author Version Artifact

Test Staging Prod
Infra Control Repo Provision Infra
Deploy App
Deploy Tests
Author
Tests
Software Delivery Pipeline
Business Business
Innovation Agility

Copyright © 2016 Deliveron Consulting Services

WHAT DOES DEVOPS LOOK LIKE?
Lead Time

MTTR

Cycle Time

Auto Testing,
Feature Requirements Development Builds &
Provisioning, Production
Requests / Bugs & Testing Deployments
Staging

Small Batch Size Work in User

(single piece flow) Progress (WIP) Deployment
Frequency Activity
Wait Time & Successful Availability
Change Volume Deployments & Performance

Copyright © 2016 Deliveron Consulting Services

How do we get there?

Copyright © 2016 Deliveron Consulting Services

HOW DO WE GET THERE?
Client Example:
– Insurance services provider
– Large mainframe investment
– Small pockets of Agile
– 10 delivery teams

What they asked for?

– DevOps Roadmap
– Modern architecture
– Visibility into DevOps Journey

Copyright © 2016 Deliveron Consulting Services

HOW DO WE GET THERE?
Re-
What are the steps? Assessment

Delivery
Team
Rollout
DevOps
Enablement
Team
Organizational 5
& Team
Backlogs 4
DevOps
Assessment
3

Copyright © 2016 Deliveron Consulting Services

 HOW DO WE GET THERE?
Team
Assessment

• Aligned to 7
habits
• Integrated
Delivery
team
focused
• End to end
delivery of
software

Copyright © 2016 Deliveron Consulting Services

 HOW DO WE GET THERE?
Team
Backlog

• Actionable
Work Items
• Measureable
Progress
• Work into
current
sprints

Copyright © 2016 Deliveron Consulting Services

 HOW DO WE GET THERE?
Organizational
Backlog

• Common
challenges
• Team
roadblocks
• Unified
solution

Copyright © 2016 Deliveron Consulting Services

HOW DO WE GET THERE?
Automated Automated Infrastructure Automated
Builds Tests as Code Release

cspkg

Team A
Business
Teams

Development
Team B

Testing DevOps Enablement

Team
(temporary) Team C
Operations

Siloed Teams Delivery Teams

Copyright © 2016 Deliveron Consulting Services

HOW DO WE GET THERE?
Organizational Rollout

Timeline

Copyright © 2016 Deliveron Consulting Services

 HOW DO WE GET THERE?
Did we
Every 3 to 6 improve?
month
reassessments
• Validate
team growth
• Next
capabilities
• Share
learnings

Copyright © 2016 Deliveron Consulting Services