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A Person Who Graduated Yesterday and Stops Studying Today Is Uneducated Tomorrow

The document discusses the design of a knowledge management (KM) system architecture. It describes seven layers of the KM system, including the interface layer, access and authentication layer, collaborative intelligence and filtering layer, application layer, transport layer, middleware and legacy integration layer, and repositories layer. It also discusses various knowledge processes and enabling technologies, such as knowledge bases, search tools, and decision support systems, that can be used to find, create, package, apply, reuse and revalidate knowledge.

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Drselvisuresh
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63 views

A Person Who Graduated Yesterday and Stops Studying Today Is Uneducated Tomorrow

The document discusses the design of a knowledge management (KM) system architecture. It describes seven layers of the KM system, including the interface layer, access and authentication layer, collaborative intelligence and filtering layer, application layer, transport layer, middleware and legacy integration layer, and repositories layer. It also discusses various knowledge processes and enabling technologies, such as knowledge bases, search tools, and decision support systems, that can be used to find, create, package, apply, reuse and revalidate knowledge.

Uploaded by

Drselvisuresh
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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A person who graduated yesterday and

stops studying today is uneducated


tomorrow
Designing the KM Infrastructure
 Various components that help to develop
existing infrastructure into requisite
infrastructure that is required for effective
KM.
Seven layers of the KM system
Architecture
 Interface layer
 Access and Authentication Layer
 Collaborative Intelligence and Filtering
 Application Layer
 Transport Layer
 Middleware and Legacy Integration Layer
 Repositories
Knowledge Processes and
Technology Enablers
 Find Knowledge  Knowledge bases in consulting
firms; search and retrieval tools
that scan both formal and
informal sources of knowledge;
employee skills yellow pages.
 Create Knowledge  Capture collaborative decision-
making processes; decision
support system DSS tools;
rational capture tools; Notes data
bases; decision repositories;
externalization tools.
Knowledge Processes and
Technology Enablers
 Package and assemble knowledge  Customized publishing tools;
information refinery tools; push
technology; customized
discussion groups.
 Apply knowledge
 Search, retrieval, and storage
tools to help organize and classify
both formal and informal
 Reuse and revalidate knowledge knowledge.
 Customer support knowledge
bases; consulting firm discussion
database; past project record
database, and communities of
practice.
Interface layer
 It is the top most layer.
 The only layer with which end users directly
interact.
 Domain determinant of the usability of a KM
system
Selection criteria for the
collaborative platform
 Efficient protocols
 Portable operation
 Consistent and easy to use client interface
 Scalability
 Legacy interaction
 Security
 Flexibility and customizability
Proprietary platforms
 The Art of packaging Knowledge
 Knowledge Delivery Weltanschauungs
Packaging Knowledge
 Filtering, editing, searching, and organising
pieces of knowledge, collectively called
packaging, are essential though frequently
overlooked components of successful KM.
 Identification
 Segmenting
 Mass communication
 Format
 Tests
Knowledge Delivery
Weltanschauungs
 The design philosophy-Weltanschauung- of
your KM system dictates how actionable
information or knowledge is delivered.
 Pull approach
 Push approach
Collaborative intelligence and
filtering layer
 The infrastructure underlying the intelligence
and filtering layer supports the transition from
infrastructure to infrastructure.
Infrastructural Elements of
Collaborative Intelligence
 To understand which of these technologies fit with
your Km system and how they can be integrated, it is
essential to understand their role in the context of
KM.
 The Artificiality of Artificial Intelligence
 Data Warehouse
 Genetic Algorithm Tools
 Neural Networks
 Expert Reasoning and Rule-Based Systems
 Case- Based Reasoning
 Putting it All Together

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