Communication System Engineering
Communication System Engineering
engineering
Introduction to Telephony (2)
Lecture # 3
24-02-2010
Handling of Lost calls
• Lost Calls Held (LCH)
This concept assumes that the telephone user will
immediately reattempt the call on receiving the congestion
message and will continue to redial. The user hopes to
seize the next available switching equipment is free.
• Lost Call Cleared (LCC)
On receiving the congestion signal, the user will hang up
and wait for a while for attempting the call. Such calls
usually disappear from the system.
• Lost Call Delayed
This concept assumes that the user request is automatically
put in a queue, where it waits for it’s turn to be routed.
Probability distributions curves for
traffic theory
• The origination calls at an exchange closely fit a family of probability
distribution curve following the a Poisson distribution.
• Most distribution curves are two parameters curves, mean and variance.
– mean is average
– variance is parameter for dispersion
Smooth, Rough and Random traffic
• VMR (variance to mean ratio)
It is the coefficient of over-dispersion, and characterizes the
traffic patterns.
• Smooth traffic: VMR < 1
• Random traffic: VMR = 1
• Rough traffic: VMR > 1
Erlang traffic formula
• Erlang traffic formula is commonly used for dimensioning the route (finding the
number of trunks required to accommodate traffic).
• The parameters that are basically dealt with are for computing the traffic are
– Call arrival and holding time distribution
– Number of traffic sources
– Availability of the traffic sources
– Handling of lost calls
X Direct route Y
Tandem Exchange
1A 1B
The case with
congestion between
2B1 & 2B2. The
2A1 2A2 2B1 2B2 dotted line is
showing final route.
The route for the overflow traffic through the highest exchange level is the Final route.
The trend away from a hierarchical
structures
• There are trends that are pushing away the
hierarchal networks, but they will remain in
the system for foreseeable future.
• The reasons are
– Satellite communications allowed direct routes
between continents.
– Optic fibres offered higher performance and
higher bandwidths over long distances.
– Optimum routing through signalling system 7.
Routing method
• There are generally three routing methods between intermediate nodes
(switches).
• Right through routing
– The originating exchange determines the route of the route from source to
destination.
– Addition of a new exchange in the network will require the updated at all
exchanges.
• Own exchange routing
– This routing allows changes in routing as call proceeds to its destination.
– Minimal switch modification is required for the addition of new exchange.
– It is suited when alternate switching is mostly encountered.
• Computer controlled routing
– The switching is computer based.
– The route is mapped in memory based on network details.
Quality of service
• The most common measure of quality of service
is customer satisfaction.
• It is usually measured by how well the customer
can hear the calling party
• Other factors include
– Delay before receiving dialling tone
– Post dial delay
– Correctness of billing
– Reasonable cost of the customer services.
– Responsiveness to servicing requests.