This document discusses various strategies for international growth, including exploiting global integration, becoming locally responsive, and forming international alliances and mergers & acquisitions. It provides details on each strategy, such as how global integration allows companies to achieve economies of scale through centralized operations. It also discusses challenges of localization like developing and retaining local talent. Guidelines are provided for balancing global standardization with local adaptation of HR practices.
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IHRM Module 2
This document discusses various strategies for international growth, including exploiting global integration, becoming locally responsive, and forming international alliances and mergers & acquisitions. It provides details on each strategy, such as how global integration allows companies to achieve economies of scale through centralized operations. It also discusses challenges of localization like developing and retaining local talent. Guidelines are provided for balancing global standardization with local adaptation of HR practices.
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Module 2:
Strategies for International
Growth Strategies for International Growth •Exploiting Global Integration •Becoming Locally Responsive •International Alliances •International Mergers and Acquisitions •International Joint Ventures Exploiting Global Integration • Global integration means centralized control over key resources and operations that are strategic in the value chain • It means interconnecting the international activities of the MNCs across all countries, looking for the strengths of the parent company, and trying to achieve synergy effects • Organizations achieve competitive advantage by effective management of operations like product development, purchasing, production, demand management and order fulfilment. • E.g., Nokia’s globalization strategy – its strength was focused R&D and having control over linkages between technology, product development, supply chain management and marketing • Integrating these activities on a global basis – maximize its competitive advantage in both domestic and international markets Importance of Global Integration • Economies of Scale – companies can lower ita unit cost by centralizing the manufacturing or logistics • Value chain linkages - E.g. R&D, manufacturing and Marketing / Manufacturing & logistics • Servicing global customers - Prices, quality standards and delivery terms will be determined globally • Global branding – org. can promote unified brand image around the world e.g., Coca-Cola & Gillette • Leveraging capabilities – cos expand globally by transferring capabilities developed in home market e.g., Wal-mart • Information advantage – Japan’s trading co. sogo shosha, has offices all across the world to optimize global business opportunities by tapping into pricing and delivery information about thousands of products Mastering Expatriation • Expatriates are also called as International Assignees • Expatriates are employees that are non-citizens of the country in which they are working • They have to work with unfamiliar surroundings, make cultural adjustments and face certain challenges regarding new job • Expatriates are individuals who go overseas to accomplish a job- related goal The Evolution of Expatriation •Expatriation has been a tool of organizational control since the days of ancient Rome •For many years, the main focus of international HRM was on the selection and compensation of expatriates •In the academic field, international HRM was synonymous until recently with studies of expatriation •The profile of an “expatriate” has changed in recent years – more diverse in ethnic origins, gender and age, as well as in the roles expatriates are expected to play A Portrait of Expatriates • A 2009 survey profiled expatriates in 180 multinationals from the Americas (50%), Europe, the Middle East, and Africa (49%), and Asia Pacific (1%) • 18% of assignments expected to be less than 1 year, 55% 1-3 years • 20% of the expatriates were women • 86% were accompanied by a spouse • 30% of spouses were employed before but not during the assignment, 13% during but not before, and 10% both before and during the assignment • 49% had children with them on the assignment • Other findings: • 57% of the expatriate assignments were to/from the home country of the multinational • 33% of the companies expected an increase in expatriates, 25% a decrease • The most frequent expatriate locations: China, the US, and the UK • The most common assignment objective: Filling a managerial or technical skills gap, followed by building management expertise • The most critical challenges: Assignment costs, finding candidates, controlling policy exceptions, and career management The Purpose of Expatriation: Demand-driven versus Learning-driven
CORPORATE AGENCY COMPETENCE
Long Control/Knowledge DEVELOPMENT transfer Assignment duration Short PROBLEM BUILDING SOLVING EXPERIENCE
Demand-driven Learning-driven Assignment purpose
Different objectives may require differentiation in the way
international assigments are managed Managing the Expatriation Process All elements in the expatriate cycle are important • Selecting expatriates • Preparation and orientation • Supporting adjustment to the expatriate role • Managing the performance of expatriates • Compensation and rewards • Repatriation The issues in the later stages have to be considered early – for example, repatriation has to be taken into the account already during the selection
Expatriation is a process, not an event
Becoming Locally Responsive • Local responsiveness or differentiation refers to the creation of competitive value relevant to local conditions and constraints • It is the decision to distribute work in many locales verses consolidating work in one or a few centralized locations • i.e., distributing work to many locales maximizes the firm’s flexibility to complete tasks any time and any place • This route if often chosen by MNCs in the early 20th century • The reason for local responsiveness are : • Differences in tastes and preferences • Differences in infrastructure and traditional practices • Differences in distribution channels • Differences in labor market conditions • Host government demands Challenges of Localisation • Finding and developing local talent • Due to scarcity of talent with specific skills and managerial competency in emerging markets, many MNCs hire young talent for future leadership roles by training and coaching • Retaining local talent • Some organization may be regarded as training grounds for their competitors, thus incurring huge cost on developing the resources Guidelines for effective local responsiveness
• Expatriates are responsible for localization
• Selecting the right person • Setting objectives • Motivating localization • Developing local staff • HR Marketing and recruitment • Training and development • Retention Respective Advantages of Global Standardization and Local Adaptation in HR Practices Global Standardization Local Adaptation Allows specialization and scale (cost) advantages in the HR function Fit with local culture, institutional, and Serves as control mechanism labor market considerations Facilitates coordination across Helps fulfill local legal requirements units Appropriate HR practices may enhance Can transfer best HR practices local goodwill and image and work systems Motivates host country managers to have Facilitates the use of IT-based HR locally developed practices tools and processes May be needed to support the strategy Global (foreign) HR practices are of the local unit sometimes preferred by host country nationals Cross-border alliances / International Alliances • The strategic importance of alliances has increased in the course of globalization • Cross-border alliances are cooperative agreements between two or more firms from different national backgrounds, which are intended to benefit all partners • A non-equity cross-border alliance ‘is an investment vehicle in which profits and other responsibilities are assigned to each party according to a contract. Each party cooperates as a separate legal entity and bears its own liabilities’. • Examples include international technology alliances or strategic research and development alliances 5 as well as cooperative agreements in different functional areas such as marketing or production • Equity modes involve a ‘foreign direct investor’s purchase of shares of an enterprise in a country other than its own’.7 These include the establishment of subsidiaries or acquisitions, as well as through joint ventures or mergers Equity & non-equity modes of foreign operation Cross-Border mergers & acquisitions • A merger is the result of an agreement between two companies to join their operations together. Partners are often equals. • For example, the DaimlerChrysler merger was supposed to be a merger between equals in its first stage • An acquisition, on the other hand, occurs when one company buys another company with the interest of controlling the activities of the combined operations. • This was the case when the Dutch steel company Mittal, ranked second by volume in crude steel production in 2006, initiated a hostile takeover of the Luxembourg-based Arcelor group, ranked first in the same statistic The formation processes of M&As and HR challenges • HRM challenges faced in mergers and in acquisitions are similar • Cross-border M&As involve partial or full takeover or the merging of capital, assets and liabilities of existing enterprises in a country by TNCs [transnational corporations] from other countries. • M&As generally involve the purchase of existing assets and companies • Cross-border M&As have seen tremendous growth over the last two decades in part because of the phenomenon of globalization • Both the value and number of cross-border M&As rose in 2005, to $716 billion (an 88 per cent increase) and to 6134 (a 20 per cent increase) respectively’ • One major reason to engage in mergers or acquisitions is often to facilitate rapid entry into new markets • Some of the factors that a firm takes into consideration when deciding on a target country include: the growth aspiration of the acquiring company, risk diversification, technological advantages, a response to government policies in a particular country, exchange rate advantages, favorable political and economic conditions, or an effort to follow clients Typical cross-border M&A problems • Employee resistance endangers M&A performance as it may hinder synergy realization • Human integration process is especially difficult to manage and takes time • Within the first year of a merger, up to 20% of top mgmt executives may be lost • The percentage lost gets worse over more than one year after a merger • Personnel issues are often neglected, delayed or not a priority • A large number of M&As fail or do not produce the intended long term results HR activities in the phases of a cross- border M&A Strategic HRM in M&As Firms should match their M&A strategy with their HR strategy while relying on three conceptual tools: Resources money, people, brands, relationships In the context of HRM in M&As decisions about resources involve staffing and retention issues, with termination decisions being particularly important Processes activities used to convert resources into goods & services For example - training and development programs as well as appraisal and reward systems. Values the way employees think about what they do & why they do it Values shape employee’s priorities and decision making Comparing HRM in M&As • Performance-related pay is more popular in US than in Japan or Germany • Recruitment in US is more short-term than in Germany, France, & UK • Japan still has longest-term focus • US training & career planning is the most extensive • French still favor French managers • Germans are the most anxious to adopt international practices for their M&As International equity joint ventures • International joint ventures (IJVs), the second type of equity-based cross- border alliance discussed in this chapter, have experienced tremendous growth during the last two decades and will continue to represent a major means of global expansion for MNEs • According to a well-known definition by Shenkar and Zeira an IJV is: • A separate legal organizational entity representing the partial holdings of two or more parent firms, in which the headquarters of at least one is located outside the country of operation of the joint venture. This entity is subject to the joint control of its parent firms, each of which is economically and legally independent of the other • The equity division between the parent companies of the joint venture may differ. In some cases the ratio is 50:50, in others the dominance of one partner becomes more obvious with a ratio of 51:49 or through various other combinations. • This, of course, has implications for the control of the IJV; IJV challenges include • HR must manage relations at the interfaces between IJV & parent companies
Different rules can create critical dualities
• HR must develop appropriate HRM practices & strategies for the IJV itself.
HR must recruit, develop, motivate, retain human resources at IJV level
Formation of an international equity joint venture The main reasons for an IJV • To gain knowledge & transfer that knowledge • The host government insists • Increased economies of scale • To gain local knowledge • To obtain vital raw materials • To share risks (e.g., financial) • To improve global competitive advantage • Provide an efficient & cost effective response required by market globalization IJV development stages • In the partnership role, HR managers should take the needs of all stakeholders into account and demonstrate a thorough understanding of the business and the market. • As a change facilitator and strategy implementer, HR managers should be able to conceptualize and implement new strategies involving trust- based communication and cooperation with relevant partners. This also requires the creation of a stable learning environment. • As an innovator, the HR manager should be able to identify talent for executing IJV strategies and adapting to changes in the IJV stages. • As a collaborator, the HR manager’s strengths should lie in creating win- win situations characterized by sharing rather than competing between the different entities engaged in the joint venture International SMEs • The role of small and medium-sized companies (SMEs) is often not discussed in the international management literature. • SMEs can be defined using headcount, annual turnover or annual balance sheet total • It is important to note that there is no commonly accepted definition of an SME and criteria and limits differ. • The European Commission definition is very specific while other definitions include companies with up to 1000 employees as SMEs Definition of SMEs SMEs are very important In European Economic Area(EEA) & Sweden: • There’re 16 million(99+%) enterprises; Less than 1% are Large enterprises • Two thirds of jobs are in SMEs while one third is provided by large enterprises In Asia Pacific region: SMEs constitute backbone of Asia Pacific region • SMEs constitute 90% of enterprises • 32-48% employment is by SMEs • 80 and 60 % of gross domestic product in individual Asia Pacific economies In US: • 80+% employment is by SMEs with less than 20 employees Barriers to international markets by SMEs 1. Not enough working capital to finance exports 2. Inability to identify foreign business opportunities 3. Limited information to locate/analyze markets 4. Inability to contact potential overseas customers 5. Inability to obtain reliable foreign representation 6. Lack of managerial time to handle internationalization 7. Untrained or not enough personnel to go international 8. Difficulty in managing competitors’ prices 9. Lack of home government assistance & incentives 10. Excessive transportation & insurance costs IHRM features in SMEs • The founder or owner has large impact • Recruitment, selection, & retention: SMEs struggle because of perceptions (like lack legitimacy) SME has image advantage - good working atmosphere, less anonymity, a high degree of information and low requirements for mobility. Yet SME requirements are similar to those of large organizations • Human resource development – learning – very informal in nature • Expatriate management – recruitment, training(cross-culture) • Limited HR dept. resources & outsourcing