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Training & Development in Microsoft

Microsoft Corporation is a multinational software company founded in 1975 by Bill Gates and Paul Allen. It develops operating systems like Windows, productivity software like Microsoft Office, and other services. Microsoft provides training and development programs to reinforce diversity and inclusion. These programs help employees gain skills and knowledge to excel in their roles. Training objectives are specific, measurable, and aligned with company goals. Microsoft uses various training formats including online courses, exams, and classroom instruction.

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Makhan Singh
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2K views

Training & Development in Microsoft

Microsoft Corporation is a multinational software company founded in 1975 by Bill Gates and Paul Allen. It develops operating systems like Windows, productivity software like Microsoft Office, and other services. Microsoft provides training and development programs to reinforce diversity and inclusion. These programs help employees gain skills and knowledge to excel in their roles. Training objectives are specific, measurable, and aligned with company goals. Microsoft uses various training formats including online courses, exams, and classroom instruction.

Uploaded by

Makhan Singh
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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TRAINING &

DEVELOPMENT IN

MAKHAN SINGH(11318)
SUMIT KUMAR(11317)
ABHISHEK PATHANIA(11328)
AKASH DOGRA(11316)
24-05-2019
HISTORY
Microsoft Corporation is an American
multinational software corporation
headquartered in Redmond, Washington,
U.S.A. that develops, manufactures,
licenses and supports a wide range of
products and services related to computing.
The company was founded by Bill Gates
and Paul Allen on April 4, 1975.

24-05-2019
PRODUCTS
 OPERATING SYSTEMS(WINDOWS).
 MS OFFICE.
 VISUAL STUDIO.
 WINDOWS SERVER ESSENTIALS.
 SEARCH ENGINE BING.
 XBOX.
 MICROSOFT OFFICE STORE.

24-05-2019
LEARNING AND DEVELOPMENT
Microsoft's diversity education programs are
designed to reinforce the company's commitment to
diversity and inclusion. These programs help to
ensure that employees have the awareness, skills,
knowledge, and ability to carry out their individual
responsibilities. The goals of diversity and inclusion
training and education are to provide employees with
the key competencies they need to excel in their
current or future roles and to create a workplace
environment that is empowering, inclusive, and
supportive so all employees can do their best work.

24-05-2019
PURPOSE OF TRAINING &
DEVELOPMENT
 EMPLOYEE TRAINING:
– A planned attempt by an company to facilitate
employee learning of job-related knowledge,
skills, and behaviors
 DEVELOPMENT:
– Teaching managers and professionals the
skills needed for both present and future jobs

24-05-2019
TRAINING OBJECTIVES
 SPECIFIC(REGARDING WHAT NEEDS
TO BE LEARNED).
 MEASURABLE(HOW WILL LEARNING
BE ASSESSED).
 SEQUENCED FOR OPTIMAL
LEARNING.
 CONSISTENT WITH COMPANY’S
NEEDS, GOALS, CAPABILITIES.

24-05-2019
BASIC LEARNING PRINCIPLES
 FEEDBACK(SPECIFIC & IMMEDIATE).
 TRANSFER OF TRAINING(TRANSFER
BACK WHAT IS LEARNED TO THE JOB).
 REINFORCEMENT(REWARDS FOR
PERFORMANCE).
 PRACTICE(APPLY WHAT IS LEARNED
TO THE JOB).

24-05-2019
TRAINING FORMATS
 ONLINE TRAINING.
 EXAMS.
 CLASSROOM TRAINING.
 LEARNING PLANS.
 BOOKS.

24-05-2019
ONLINE TRAINING EXAMS

Self-paced online Measure self ability to


training that is perform specific real-
appropriate for world job functions.
individuals who prefer to
learn on their own and
possess the self-
discipline necessary to
do so.

24-05-2019
CLASSROOM LEARNING PLANS
TRAINING

Instructor-led classroom A collection of training


training that is ideal for resources that are
individuals who learn organized into a self-
best in a structured, guided path. Resources
hands-on, question- include online courses,
and-answer instructor-led classes,
environment. If one books, and articles.
prefer interacting in a
classroom setting, must
consider this format.

24-05-2019
BOOKS
Written by industry experts and Microsoft
insiders, Microsoft Press books provide up-
to-date information about Microsoft.

24-05-2019
TRAINING BY CERTIFICATION
 MCSA
 MCSD
 MCSE
 MCITP
 MCPD
 MCSA(LEGACY)
 MCTS
 MTA

24-05-2019
INFORMATION PRESENTATION
TRAINING METHODS
 LECTURES: Relevant to groups of
different sizes.
 WORKSHOPS/ SEMINARS/
CONFERENCES: Transfer of training is
problematic.
 AUDIO-VISUALS: (1)Ensures consistency
of content and presentation.
(2)After initial cost of Production, relatively
cheaper to use
24-05-2019
 COMPUTER BASED INSTRUCTIONS:
Enables realistic use of graphics.
 WEB BASED TRAINING:
Assessment and feedback are provided
quickly.

24-05-2019
SIMULATIONS
 BEHAVIORALLY BASED:
Computer based, Physical equipment which
saves training time.
 ROLE PLAYING:
(1)Evaluate performance and provide
feedback
(2)Actual behavior and performance
assessment are unstructured
24-05-2019
 SIMULATION EXERCISES:
e.g. Assessment centre type.
 BEHAVIOUR ROLE PLAYING:
(1)Observe proper behaviour.
(2)Perform Behaviour.
(3)Receive feedback regarding performance
of Behaviour.

24-05-2019
TRAINING EVALUATION
CRITERIA
 REACTION CRITERIA:
Assessment of how participants felt about the
training program (e.g., adequacy of content
coverage, usefulness of material, how material
was delivered)

 LEARNING CRITERIA:
Assessment of what they were learning
immediately following training.

24-05-2019
 BEHAVIORAL CRITERIA:
Did learning that occurred during training
transfer back to the job?
 RESULTS CRITERIA:
Did the training lead to positive outcomes
e.g., increased profit, better output?

24-05-2019
MEASURING TRAINING
EFFECTIVENESS CRITERIA
 DID ANY CHANGE OCCUR?
 WAS THE CHANGE DUE TO TRAINING?
 WAS THE CHANGE CONSISTENT WITH
COMPANY’S GOALS?
 CAN THE CHANGE GENERALISE WITH
OTHER EMPLOYEES?

24-05-2019
SPECIAL MANAGEMENT
DEVELOPMENT
 IN-BASKET EXERCISE:
– The trainee must play the role of manager in
dealing with a hypothetical in-basket of letters,
memos, reports, phone messages, and e-mail
messages.
 LEADERLESS GROUP EXERCISE:
– A group of trainees are placed together in a
group setting and told to make a decision or
solve a problem.

24-05-2019
THANK YOU!!!
24-05-2019

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