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Principles of Management: Motiur Rahman

This document provides an introduction to management and organizations. It defines an organization as a deliberate arrangement of people working together to accomplish a shared purpose. Organizations have distinct purposes, are composed of people, and have deliberate structures. Managers coordinate and oversee the work of other people to achieve organizational goals. They are classified as first-line, middle, or top managers. Management involves planning, organizing, leading, and controlling work. Managers need technical, human, and conceptual skills. The manager's job is changing with a focus on customers and innovation. Studying management is valuable because good management is needed universally and management offers challenges and rewards.

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Umair Shah
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52 views

Principles of Management: Motiur Rahman

This document provides an introduction to management and organizations. It defines an organization as a deliberate arrangement of people working together to accomplish a shared purpose. Organizations have distinct purposes, are composed of people, and have deliberate structures. Managers coordinate and oversee the work of other people to achieve organizational goals. They are classified as first-line, middle, or top managers. Management involves planning, organizing, leading, and controlling work. Managers need technical, human, and conceptual skills. The manager's job is changing with a focus on customers and innovation. Studying management is valuable because good management is needed universally and management offers challenges and rewards.

Uploaded by

Umair Shah
Copyright
© © All Rights Reserved
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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PRINCIPLES OF MANAGEMENT

Session

1
Introduction to Management and
Organizations
Motiur Rahman
What Is An Organization?
• An Organization Defined
– A deliberate arrangement of people to accomplish some
specific purpose (that individuals independently could
not accomplish alone).

• Common Characteristics of Organizations

– Have a distinct purpose (goal)


– Composed of people
– Have a deliberate structure

1–2
Characteristics of Organizations
Who Are Managers?
• Manager
– Someone who coordinates and oversees the
work of other people so that organizational
goals can be accomplished.
Classifying Managers
• First-line Managers
– Individuals who manage the work of non-managerial
employees.

• Middle Managers
– Individuals who manage the work of first-line managers.

• Top Managers
– Individuals who are responsible for making organization-
wide decisions and establishing plans and goals that
affect the entire organization.
Managerial Levels
What Is Management?
• Managerial Concerns
– Efficiency
• “Doing things right”
– Getting the most
output for the least
inputs
– Effectiveness
• “Doing the right things”
– Attaining
organizational goals
Effectiveness and Efficiency in Management
What Do Managers Do?
• Functional Approach
– Planning
• Defining goals, establishing strategies to achieve
goals, developing plans to integrate and coordinate
activities.
– Organizing
• Arranging and structuring work to accomplish
organizational goals.
– Leading
• Working with and through people to accomplish
goals.
– Controlling
• Monitoring, comparing, and correcting work.
What Do Managers Do?
Management Roles
• Interpersonal roles
– Figurehead, (symbolic head, duties of social or legal nature)
– leader, (responsible for motivation, staffing..)
• Liaison (self developed network with outsiders)
– Informational roles
• Monitor, ( seeks and receive information for decision
making)

• disseminator, (spreads information)


• Spokesperson (transmits information to outsiders)
– Decisional roles
• Entrepreneur (initiates improvement projects at strategic
level)
• Disturbance handler, ( responsible for corrective action)
• resource allocator,
• Negotiator, (represent organization at major negotiations)
What Managers Actually Do
• Interaction
– with others
– with the organization
– with the external
context of the
organization
• Reflection
– thoughtful thinking
• Action
– practical doing
What Do Managers Do?
• Skills Approach
– Technical skills
• Knowledge and proficiency in a specific field

– Human skills
• The ability to work well with other people

– Conceptual skills
• The ability to think and conceptualize about abstract
and complex situations concerning the organization
Skills Needed at Different Management Levels
Conceptual Skills
• Using information to solve business problems

• Identifying of opportunities for innovation

• Recognizing problem areas and implementing


solutions

• Selecting critical information from masses of data

• Understanding of business uses of technology

• Understanding of organization’s business model


Communication Skills
• Ability to transform ideas into words and actions

• Credibility among colleagues, peers, and


subordinates

• Listening and asking questions

• Presentation skills; spoken format

• Presentation skills; written and/or graphic formats


Effectiveness Skills
• Contributing to corporate mission/departmental
objectives

• Customer focus

• Multitasking: working at multiple tasks in parallel

• Negotiating skills

• Project management

• Reviewing operations and implementing improvements


Effectiveness Skills

•Setting and maintaining performance


standards internally and externally

•Setting priorities for attention and activity

•Time management
How The Manager’s Job Is Changing
• The Increasing Importance of Customers
– Customers: the reason that organizations exist
• Managing customer relationships is the responsibility of
all managers and employees.
• Consistent high quality customer service is essential for
survival.

• Innovation
– Doing things differently, exploring new territory, and
taking risks
• Managers should encourage employees to be aware of
and act on opportunities for innovation.
Why Study Management?
• The Value of Studying Management
– The universality of management
• Good management is needed in all organizations.

– The reality of work


• Employees either manage or are managed.

– Rewards and challenges of being a manager


• Management offers challenging, exciting and creative
opportunities for meaningful and fulfilling work.
• Successful managers receive significant monetary
rewards for their efforts.
THANK YOU

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