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Qualtiy Control Tools: Presented By: Presented To: Ankit Soni BM (Pom)

This document provides information on old and new quality control tools. It discusses seven old tools - brainstorming, histograms, checklists, Pareto diagrams, control charts, Ishikawa diagrams, and scatter diagrams. It then introduces seven new management tools - affinity diagrams, relationship diagrams, matrix diagrams, tree diagrams, arrow diagrams, PDPC charts, and matrix data analysis. For each tool, it provides a brief description and examples of how they can be used. It concludes by comparing how the old and new tools can be applied at different stages of problem solving.

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ankit_soni
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501 views

Qualtiy Control Tools: Presented By: Presented To: Ankit Soni BM (Pom)

This document provides information on old and new quality control tools. It discusses seven old tools - brainstorming, histograms, checklists, Pareto diagrams, control charts, Ishikawa diagrams, and scatter diagrams. It then introduces seven new management tools - affinity diagrams, relationship diagrams, matrix diagrams, tree diagrams, arrow diagrams, PDPC charts, and matrix data analysis. For each tool, it provides a brief description and examples of how they can be used. It concludes by comparing how the old and new tools can be applied at different stages of problem solving.

Uploaded by

ankit_soni
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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QUALTIY CONTROL

TOOLS

Presented by : Presented to :
Ankit Soni BM (POM)
INDEX
• Old quality control Tools
• New Management tools
• Old V/s New
Old Quality Control tools
• TQM By L. Suganthi and Anand A.
Samuel
– BrainStorming
– Histograms
– Check List
– Pareto Diagram
– Control Charts
– Ishikawa Diagram
– Scatter Diagram
• From TQM book By Subburaj
Ramaswamy
– Process Flow charts
– Cause and effect diagram
– Check List
– Scatter Diagram
– Pareto Chart
– Histogram
– Control Charts
Seven Old QC tools in nut shell
S.no. QC Tools Features

1. Brainstorming To generate Ideas

2. Histograms To put data into order

3. Check List To Consolidate data to get overall picture

4. Pareto Diagram To Indicate problam areas and the vitaal


ones
5. Control Sharts To asses the normality

6. Ishikawa Diagram To get relationship between causes and


(Fishbone Diagram) effect

7. Scatter Diagram To get relationship between one causeand


another.
New Quality Control Tools
• Affinity Diagram
• Relation Diagram
• Matrix Diagram
• Tree Diagram
• Arrow Diagram
• PDPC
• Matrix data analysis
New 7 Mangement tools in nutshell
S.No. Tools Features
1. Affinity Diagram • To arrange item/ideas of similarity into cluster.
• To analyze the problam in relation to the customers.

2. Relation Diagram • To arrange complicated intertwined items/ideas into easy to


understand form by properly connecting them.
• To analyze the problam in relation to primary, secondary, etc.
relationship.

3. Matrix Diagram • To establish relationship between various elements and arrange


them in a matrix.
• To analyze the problam based on the relationship identified.

4. Tree Diagram • To organize the ideas in the forms of achievable objectives by


developing essential means
• To get the root cause to solv the problam.

5. Arrow Diagram • To arrange the activities in the correct sequence.


• To Manage the progress of the activities with the time base.

6. PDPC • To plan incorporating unprecedented problem in life.


• To manage the process chart takeing into account the
contingencies as and when it arises.

7. Matrix data analysis • To display data in a structured form , using corelation between the
data.
• To take clues from the structured format and analyze the problam.
Affinity diagram
Ex.1:A team formed for finding out the causes of
defective incoming material put all the ideas
on the post-it-sheets. Then they found that
the causes of defectives could be grouped
into three catagories:
– Material Specification
– Supplier commitment
– Unsystematic purchase department
Then the post-it sheets were moved to the
corronsponding groups. An affinity
diagram for the cause of defective
incoming material is given as:
Defective Incoming material

Material Specification Supplier Committment

Ambiguous Lack of skill


employees

No Contract Poor Quality


review Material

Unsystematic Purchase Poor


department performing
Equipment
Lack of skill
employees

Policy Not
Clear

Not
Systematic
Advantages of Affinity diagram
• Facilitates breakthrough thinking and
stimulate fresh ideas
• Permits the problem to be pinned down
accurately
• Ensures everyone clearly recognizes the
problem
• Incorporates opinions of entire group
• Fosters team spirit
• Raises everyone’s level of awareness
• Spurs to the group into action
Relationship Diagram
• This diagram is used as :
– Determine and develop QA policy
– Design steps to improve market share
– Improve quality
– Vendor development
– Improve cycle time
– Reduce defects
– Reduce wuality costs etc.
Relationship Diagram

From : TQM By L. Suganthi and Anand A. Samuel


Advantages of Matrix Diagram
• Enable data on ideas based on extensive
experience
• Clarifies relationships among different
elements
• Makes overall structure of problem
immediately obvious
• Combined from two to four types of diagrams,
location of problem is clearer.
Advantages of Tree Diagram
• Systematic and logical approach is less likely
that items are omitted.
• Facilitates agreement among team.
• Are extremely convincing with strategies.
Advantages of Arrow Diagram
• Allows overall task to viewed and potential
snags to be identified before work starts
• Leads to discovery of possible improvements
• Makes it easy to monitor progress of work
• Deals promptly with changes to plan
• Improves communication among team
• Promotes understanding and agreement
among group
Advantages of PDPC
• Facilitates forecasting
• Uses past to anticipate contingencies
• Enables problems to pinpointed
• Illustrates how events will be directed to
successful conclusion
• Enables those involved to understand decision-
makers intentions
• Fosters cooperation and communication in
group
• Easily modified and easily understood
Advantagews of Matrix Data Analysis
• Can be used in various fields (market surveys,
new product planning, process analysis)
• Can be when used when Matrix diagram does
not give sufficient information
• Useful as Prioritization Grid
OLD V/S New Quality Tools
• The problam solving process is of three stages
as follows:

– Stage I : Problam Defination


– StageII : Development of Strategies
– Stage III: Formulation of Action plan

• The application of old tools and the new toolsin


the three different stages of planning is
tabulates as :
Stages in problam Old Tools New Tools
Solving

Stage I Ishikawa Affinity Diagram, Relation


Diagram

Stage II Brain Storming Matrix Diagram, Tree


Diagram

Stage III Pareto,Histograms,Control Arrow Diagram,


charts, Check Sheets, Scatter PDPC,Matrix Data Analysis
Diagrams
THANKYOU

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