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Mis 2 Dominos

Domino's Pizza was founded in 1960 and has grown to over 9,000 stores across the US and franchises in 60 countries. It aims to be number one in pizza and customer satisfaction. To achieve this, Domino's innovates its business strategies, improves food quality, and leverages technology like an updated point-of-sale system and Pizza Tracker, which allows customers to track order progress. Domino's also implemented a new virtualization solution using Windows Server 2008 R2 Hyper-V to eliminate reliability issues and reduce support calls for its 10,000 US store servers.

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KalAsh Kumar
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140 views16 pages

Mis 2 Dominos

Domino's Pizza was founded in 1960 and has grown to over 9,000 stores across the US and franchises in 60 countries. It aims to be number one in pizza and customer satisfaction. To achieve this, Domino's innovates its business strategies, improves food quality, and leverages technology like an updated point-of-sale system and Pizza Tracker, which allows customers to track order progress. Domino's also implemented a new virtualization solution using Windows Server 2008 R2 Hyper-V to eliminate reliability issues and reduce support calls for its 10,000 US store servers.

Uploaded by

KalAsh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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By : Kalash Kumar

HISTORY

Founded in 1960 by Tom Monaghan.


Second-largest Pizza chain in the
United States.
about 9,000 stores located in all 50
U.S states and franchised stores in
60 countries.
Approximately 180,000 worldwide
franchise and corporate team
members located in over 70 markets

MARKET STRATEGIES
Vision
Number 1 in pizza
Number 1 in people

Mission
Sell more pizza, have more fun

Goal
Customer for life
Increase no customer

Why feel to Change


Innovate to their business strategies
Overhauling its in store Transaction
processing System
Providing other useful services (e.g
Pizza Tracker)
Improving ingredients and freshness
In 2009 , dominos had $1.5 billion
sales and earned $80 million in profit
4

Technology

Point-of-sale System
Pulse
Pulse Evolution
Pizza Tracker

Point of sale System


Captures purchase and payment data
using computers, automated cash
registers, scanners etc.
Improved customer service, reduced
mistakes, shorter training time

Pulse
Think client model to thin client model
Networked stations with little processing
power collect data
Info goes to one machine for processing
Benefit: easier to update and secure

Pulse Evolution
Use thin-client model
Collect data and send them over the
internet
State of the art online ordering
system which includes pizza tracker
Allows customers to watch a
simulated photographic version
Customize pizza size, sauces and
toppings
8

Pizza Tracker
Displays a horizontal bar that tracks
an orders progress graphically
Available on all online & mobile
ordering systems

Pizza Tracker

10

MIS
MIS Planning Of Dominos Pizza :
Analyse of environment
Preparation of Organizational plan
Planning of work flow
Mission and vision of Dominos pizza
Training of Personal
Planning of Forms of data collection
Budget Allocation
11

MIS Designing of Dominos Pizza:


Design the application architecture
Design of system database
Design of System interface
Packaging design specification

12

MIS Implementation of Dominos Pizza:


Construction

System
Analyst
System Designers
System Builders

Testing
Stub Testing
Unit Testing
System Testing

13

Training of Personnel
Prima
ry key

Cust
post
code

Cust
ID

customer

Cust
phone
Cust
addre
ss

Order
name

Cust
nam
e

Date

Time
of
order
Deliver
y time

orde
r

make
s

price
Sent
to

Store
addre
ss

Store
Store
ID

Store
name
Prima
ry key

14

HYPER V
Dominos Pizza makes and delivers more than 1 million pizzas a
day worldwide.
Its store servers are critical to receiving orders, taking payments,
scheduling staff, and every other aspect of store operation.
The pizza giant plans to switch its 10,000 US store servers to the
Hyper-V virtualization technology in Windows Server 2008 R2 to
eliminate reliability and performance problems it experienced with
its previous virtualization solution.
Since moving its first 1,500 servers to Hyper-V, Dominos has
seen virtualization-related help-desk calls and performance glitches
practically disappear, which removes barriers to taking orders and
serving customers. By taking advantage of its Microsoft license,
Dominos has a cost-effective virtualization solution.

15

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