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Billing and Rating Overview - N

This document provides an overview of Amdocs Billing and its key components. It describes the customer hierarchy including the liability, invoicing, and subscriber levels. It also outlines the customer conceptual model and billing architecture. The key components discussed are the billing mediation gateway, acquisition and formatting, rater, product catalogue, customer service management, billing, and Gemini. It provides high-level descriptions of the roles and functions of each component in the billing process.

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Raj Nayak
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476 views

Billing and Rating Overview - N

This document provides an overview of Amdocs Billing and its key components. It describes the customer hierarchy including the liability, invoicing, and subscriber levels. It also outlines the customer conceptual model and billing architecture. The key components discussed are the billing mediation gateway, acquisition and formatting, rater, product catalogue, customer service management, billing, and Gemini. It provides high-level descriptions of the roles and functions of each component in the billing process.

Uploaded by

Raj Nayak
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Amdocs Billing

Overview

Customer Hierarchy

Customer Hierarchy

Corporate
Billing Account
Billing Entity
Subscriber

Customer Conceptual Model

Liability Level (BAN )


Represent the liability entity:
Liable for charges billed to the billing entities
Allows payment allocation to:
Specific invoices
Account balance

Up-to-date account balance


Default Price Plan and discounts

Customer Conceptual Model

Invoicing Level (BEN)


Represent the invoicing level charges & credits are captured for
this entity
Represent the payer
Split of charges is flexible
(OC/UC/RC , Call type , etc.)

Customer Conceptual Model

Subscriber Level
Represent the user level (identified by
product type and product Id:
Basic price plan
Additional/optional services

Billing Architecture
and its Components

Side by Side Structure

Each side sits


on a
totally
separated
machine
To Communicate
between
applications,
records are
written to the
A&C tables

Product
Catalogue

Enabler DB

Billing

PP application

Ensemble DB

CSM
DMS

A&F
Update
Handlers
Rater

TRB

EMS

A&F
GPRS

Rater

PI Extract
Events Extract

Rated
Events
(Guiding/Rating)

Update Handler Extract

Ensemble

Enabler

Product
Catalog

Update Handler Load

Data Services

MMS

CSM

PC Synchronization

Usage Queries

SMS
CDR

Central
Customer
Repository

Billing

Price Plan
Data Collection & Mediation

Current Services

Voice
CDR

Amdocs Billing Mediation Gateway


Amdocs Billing Mediation Gateway is
responsible for:
Collecting event records that arrive from the network
or the mediation system
Guiding the event to the relevant customer
Reformatting and routing the events to the Amdocs
Rating function.
Providing the Amdocs Rating with accurate and
billable information from a wide variety of network
elements, including voice, data, and content
applications.

Acquisition and Formatting


Enquires event records, formats and
routes them to downstream systems
Identifies customer entities associated
with the event
Guiding to the customer

Rater
Identifies specific services according to
which the event should be rated e.g.
Friends and family pack
Guiding to Services

Applies the rating scheme to the event


according to definitions made in the
product catalogue
Free minutes
Discounts

Product Catalog

The Product catalog serves as a single


point of offer definition
Support integrated solution

Includes service, pricing, provisioning


and equipment information

Defines marketing rules for selling


offers
Possible offer combinations
Customer eligibility
Promotions

Customer Service Management


(CSM)
Maintenance of customer details and services
Consolidated, online view of customer
Profile
Products
History

Bill inquiries and adjustments


Responsible for all online activities, including:
Billing activities
Financial activities
Collection activities

Billing
Compiles, generates and summarizes all
elements on the consolidated bill
Recurring, usage and one-time charges, credits and
adjustments
Supports charges in arrears and in advance
Discounts
Terms and fees

Supports flexible bill formats


Bill data available online (actual bill image)

Gemini

Billing contd
Complies with all tax laws in accordance
with location and line of business
Flexible cycle management
Unlimited number of cycles

Revenue assurance and quality assurance


tools
Invoice sampling
Thresholds
Audit & control tools

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