The document discusses different types of sales compensation plans. It describes straight salary plans, straight commission plans, and combination plans that include elements of both salary and incentives. Combination plans provide a guaranteed base salary along with incentives such as commissions or bonuses to motivate salespeople and direct their efforts. The document provides details on how to design effective compensation plans, including determining job roles, setting objectives, deciding pay levels, developing the compensation mix, and evaluating the plan's performance.
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Compensation
The document discusses different types of sales compensation plans. It describes straight salary plans, straight commission plans, and combination plans that include elements of both salary and incentives. Combination plans provide a guaranteed base salary along with incentives such as commissions or bonuses to motivate salespeople and direct their efforts. The document provides details on how to design effective compensation plans, including determining job roles, setting objectives, deciding pay levels, developing the compensation mix, and evaluating the plan's performance.
Download as PPT, PDF, TXT or read online on Scribd
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COMPENSATION FOR HIGH
PERFORMANCE
COMPENSATION IS MORE THAN
MONEY Any type of sales organization can reward sales performance in three fundamental and interrelated ways: 1. Direct financial rewards. 2. Career advancement and personal development opportunities. 3. Non-financial compensation.
A sales reward system is not the only
means of motivating salespeople, but it is the most important. Measuring sales performance but not properly rewarding it severely limits the achievement level for salespeople.
OBJECTIVES OF A COMPENSATION PLAN
Companys point of view 1. To control individuals activities (activities like selling, prospecting, payment collection, building customer relationship.
2. To be competitive, yet economical (try to setup balance between
salespeoples expenses and the economical compensation plan.
3. To be flexible ( to adapt to new products, volatile markets, and differing
territory sales potential.)
Salespersons point of view
1. To have regular and incentive income. 2. To have a simple plan. 3. To have a fair payment plan.
DESIGNING AN EFFECTIVE SALES COMPENSAITON PLAN
determine job descriptions
establish specific objectives Decide levels of pay/compens ation
Pretest, administer, & evaluate the plan Decide indirect payment plan
Develop the compensatio n mix
1. DETERMINE JOB DESCRIPTIONS
Company has to examine the job descriptions of
various positions like sales trainee, senior salesperson, and key account executive, with detailed job responsibilities and key performance standards, for compensation purpose
2. ESTABLISH SPECIFIC OBJECTIVES
Compensation plans should have general and specific objectives: Attaining yearly sales volume and gross margins (general). Attaining monthly sales volume and sales on specific products (specific). Market penetration and exploiting the territorys potential (general). Call management and development of potential in key accounts as well as development of new accounts (specific). Introduction of new products (specific).
3. DECIDE LEVELS OF PAY OR COMPENSATION
A Level of pay means the average pay or money earned by the salespeople per year or per month.
Levels of pay is based on certain factors mention below:
the levels of pay for similar sales positions in the industry. the levels of pay for comparable jobs in the company. education, experience, and skills required to do the sales job.
4. DEVELOPING THE COMPENSATION MIX
The most widely used elements of compensation mix are: Salaries Commissions, Bonuses Indirect monetary benefits (fringe) such as paid vacation, sickness, pensions, life insurance
5. DECIDE INDIRECT PAYMENT PLAN
Indirect payment plan such as fringe benefits, give a degree of security to salespeople and make them loyal to the company. Fringe benefits, range from 25 to 40 percent of the total sales compensation package. Fringe benefits are in the form of medical reimbursements, group life insurance, travel insurance, accident insurance, pension plan, provident fund, paid vacations etc.
6. PRETEST, ADMINISTER, & EVALUATE THE
COMPENSATION PLAN PRETEST THE PLAN Before a new plan is introduced, it should be pretested with a computer using past sales, and possibly forecasted sales, to determine what happens to company profit and to the top, median, and marginal performers: In boom times During a recession If old products are dropped or new ones added
6. PRETEST, ADMINISTER, & EVALUATE THE
COMPENSATION PLAN ADMINSTERING The company must carefully sell the plan to the sales force. If it introduces the plan at a national or regional sales meeting, it should explain the plans rationale and then show the sales force what the average member would earn for a good job and for a superior job. Even more convincing managers should give each salesperson a chance to calculate what the incentive payments would be for the persons salary, territory, and various sales levels. After it is in effect, the plan should be continually promoted or resold to the sales force.
6. PRETEST, ADMINISTER, & EVALUATE THE
COMPENSATION PLAN EVALUATING Did the sales force reach its objectives? is the main question to be answered when evaluating any pay plan. If the answer are positive, then they should keep the plan or else they should find out why and determine if the reasons are related to pay. It could be that some minor adjustments need to be made in one of the plans components. Plans may be evaluated on quarterly, half-yearly or yearly basis.
TYPES OF COMPENSATION PLANS
(A) STRAIGHT SALARY
Of all the compensation plans, the straight
salary plan is the simplest: The salesperson is paid a specific Rs/dollar amount at regular intervals.
Situations where straight-salary plans can be used:
sales trainees, who are involved in learning
about the job, until training is completed. missionary sales activities, involved in spreading information widely instead of asking for order.
(B) STRAIGHT COMMISSION PLANS
The straight commission plan is a complete incentive plan. If salespeople do not sell anything, they do not earn anything. The sales manager has to decide on the following factors in developing a straight commission plan: Commission base: the base (sales volume) on which the salespersons performance is measured and commission will be paid.
Commission rate : It is the rate to be
paid per unit, usually expressed as a percentage of sales or gross profit. Commission start: the starting point for the commissions payment, that is, after selling the first unit or after reaching a sales quota. Commission payout: commission to the salespeople is paid after the customer is billed an payment received, and not after the order is obtained.
Situations where commission plans can be
used:
Little non-selling, missionary work
involved. The company cannot afford to pay a salary and wants selling costs to be directly related to sales. The direct-sales industry, such as Amway, Tupperware etc. pays by straightcommission to a large number of salespeople also known by independent contractors.
(C) COMBINATION PLANS
Under a combination salary plan, a proportion of the salespersons total pay is guaranteed, and the rest is incentive pay. These are the key questions management must answer when designing a salary-plus-incentive plan:
1. What should be the split between the guaranteed salary
and the average or maximum incentive payment? 2. On what basis should the incentive be calculated? 3. who should participate in the plan? 4. How is the salary administered? 5. When should incentives be paid?
The three different types of combination compensation
plans used by most of the companies are: Salary plus commission plan this plan focus on the balance between the fixed (salary) and variable (commission) components of a salespersons pay.
Salary plus bonus plan
The companies opting for salary plus bonus plan, want to control selling and non-selling activities of the sales force with a larger portion of fixed element of salary, and still present some incentive to achieve either a short-term or a long-tem objective. Long term objectives may be achieving a higher level of customer satisfaction and customer retention. While short-term objectives could be introducing new products, or prospecting for new customers.
Salary plus commission plus bonus plan
This plan allows a company an adequate control of sales force activities, an incentive to increase sales to the expected level, and a bonus to achieve specific goals like developing new customers and introducing new products. This plan is suitable for companies who sell seasonal products like fans and air conditioners.
When to Use a Combination Salary
Plan To motivate the sales force. To attract and hold good people. To direct the sales force efforts in a profitable direction.