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Introduction To E-Commerce

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Suraj Shah
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167 views30 pages

Introduction To E-Commerce

UAHADOAHCUEH SIUAXBQED ABCEUHASCOEVNFEDIONCDUFJAL'CLEW;F Q;SANCEQFNONCASCEQ;OBFQUOBAUCBQEBUVVBWEFWRIABGIUVBAZCVSDVDSVDVsSVAV EEF E EEFIUGBFHFSAIUVW UIB IUVEWUH RWUHF

Uploaded by

Suraj Shah
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INTRODUCTION TO E-COMMERCE

E-commerce is a process of buying and selling or exchanging of


product ,services and information via computer network including the
internet.

Types of Commerce

1. Traditional Commerce

2. Electronic Commerce
Dimensions Of E-Commerce
E-Commerce has different definitions with different perspectives:

From a communication perspective , E-commerce is delivery of information
,products/service,or payments via telephone lines, computer networks, or any
other means

From a business process perspective , it is the application of technology
toward the automation of business transactions and workflows.

From a service perspective , E-commerce is atool that addresses the desire of
firms,consumers and management to cut service costs while improving the
quality of goods and increasing the speed of service delivery.

From an on-Line perspective ,electronic commerce provides the capability of
buying and selling products and information on the internet and other on-line
service.
Traditional Transaction
Elements of traditional commerce :the sellers side
Comparing traditional commerce and E-commerce
HOW E-COMMERCE WORKS ? WORKS?
Online Consumer
Merchant
Website
Internet
Online transaction server
Processing
Network
HOWHOW E-COMMERCE WORKS?
E-COMMERCE WORKS?
The consumer moves through the internet to the merchant's web site.

From there, he decides that he wants to purchase something, so he is
moved to the online transaction server, where all of the information he gives
is encrypted.

Once he has placed his order, the information moves through a private
gateway to a Processing Network, where the issuing and acquiring banks
complete or deny the transaction.

This generally takes place in no more than 5-7 seconds.
Examples of Business Processes
Business processes well-suited to :
E-Commerce Traditional Commerce Combination of both
Sale/purchase of books
and CDs
Sales and purchase of
clothes
Sales and purchase of
automobiles
Online delivery of
software
Sales and purchase of
perishable food products
Online banking
Advertising and
promotion o travel
services
Small-denomination
transaction
Sale/purchase of
insurance products
Online tracking of
shipments
Sale of expensive jewelry
and antiques
E-COMMERCE FRAMEWORK
E-Commerce application will be built on the exsisting technology
infrastructure a myraid of computers,communication s networks and
communication forming the Information Superhighway.

Basic building blocks in the infrastructure:

Common business services, for facilitating the buying and selling process.

Messaging and information distibution ,as a means of sending and retrieving
information.

Multimedia content and network publishing, for creating a product and a
means to communicate about it.

Information Superhighway provides highway system along which e-
commerce must travel.
E-COMMERCE FRAMEWORK
Two pillars supporting all e-commerce applications and infrastructure
are:

Public policy,to govern such issues as universal access,privacy and
information pricing.

Technical standards ,to dictate the nature of information publishing
,user interfaces and tranport in the interest of compatibility across the
entire network.
Electronic Commerce Framework
E-COMMERCE ADVANTAGES

Advantages of doing commerce over the internet.


1) Worldwide availability instantly. Your store is always open and accessible to
anyone, anywhere at anytime.

2) Reduced paperwork throughout the buying, shipping and invoicing processes.

3) No redundant data entry which reduces errors, processing time and overhead
costs.

4) Shortens the time between order placement,delivery of goods and payment.

5) Easily reach new markets, especially geographically remote ones.

6) Improved market and product analysis. Businesses can collect and store
detailed information about who is purchasing their products


TYPES OF E-COMMERCE
B2B (business-to-business) e-commerce is conducted between two separate
businesses and has been in affect for many years.

B2C (business-to-consumer) e-commerce is conducted between a business
and a retail consumer. B2C e-commerce is still relatively new and is gaining
more prominence everyday.

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