Final Presentation
Final Presentation
ON
BUSINESS ETHICS
&
ETHICAL DILEMMA
WHAT IS ETHICS
Ethics may be referred to some standardized form of conduct or
behavior of individuals understood and accepted in a particular field
of activity
The work “ETHICS” has its origin in Greek word “Ethics” means
character, norms, morals and ideals prevailing in a group and
society.
2.The Organization
Systems
Culture
Moral Development
Pre conventional Level = concerned
with external rewards and
punishments
Conventional Level = conform to the
expectations of peers and Principled)
Level = individuals develop a
personal society
Post conventional (, internal set of
standards and values. (About 20% of
adults)
Levels of Moral Development
Learned ethics
Fairness & Honesty in advertising
communications with superiors,
clients, and government.
Problems relating to special gifts,
entertainment, and kickbacks.
Better work environment
The Organization
Systems
Explicit
rules and policies
Reward system
Culture
Common Values
Traditions
Ethical Dilemma
A situation that arises when all alternative choices or behaviors have
been deemed undesirable.
Dilemma –confusion and terrible situation, involve a range of action
&their corresponding consequences.
Potentially negative ethical consequences, making it difficult to
distinguish right from wrong.
FACTORS THAT AFFECT ETHICAL
BEHAVIOUR
INDIVIDUAL ISSUE
CHRACTERECTICS INTENSITY
ETHICAL /
ETHICAL STAGES OF MODERATORS UNETHICAL
MORAL
DILEMMA DEVELOPMENT
BEHAVIOUR
ORGNIZATIONAL
STRUCTURAL CULTURE
CHARECTERISTICS
OF ORGANIZATION
Criteria for
Ethical Decision Making
Most ethical dilemmas involve
A conflict between needs of the part & whole.
The individual versus the organization.
The organization versus society as a whole.
What causes unethical
behavior
Stress
Confusion
No knowledge
Factors Influencing Organizational
Ethical Behavior...
Ethical Issue Intensity +
Individual Factors +
Corporate Culture (including
significant others and opportunity)
= Ethical or Unethical Behavior
Some of the Unethical
Business practices are :
Cutting corners on quality
Covering up incidents
Abusing or lying
Lying customers
Stealing from the company
Taking credits from co-workers ideas/work
Taking or giving bribe
UNETHICAL BUSINESS
PRACTICES (contd…..)
Government corruption
Financial scandals
Product safety
discrimination
Sexual harassment
Firing an employee for whistle blowing
Divulging confidential information
COMMON UNETHICAL ACTS
Lying to supervisors
Falsifying records
Alcohol and drug abuse
Conflict of interest
Stealing
Gift/entertainment receipt in
violation of company policy
Who is going to resolve
dilemma?
Manager
Employee
MANAGERS
Nash gives a list of questions to help
managers to take ethical decisions.
EMPLOYEE
Should be trained to deal with ethical
dilemmas
Questions asked by managers?
Child labor
Discrimination
Environment
CONSIDER
CONSEQUENCES
Is it fair ?
IS IT ETHICAL ?
Does it hurt anyone ?
IS IT RIGHT ?
CONCLUSION
In the last few years we have seen a drastic change in
society as well as in all facets of the business world.
The consumer, today, is more aware of his rights
and his requirements. He demands the best quality
at the regular prices. Companies today need to
incorporate a strong or responsible culture to face
the instance reaction of the consumer.
Today’s market calls for stringent business ethics to
be imposed in the corporate world.
Thankyou
everyone