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C30 Optimizing and Troubleshooting Windows

This document provides an overview of various Windows system utilities for optimizing and troubleshooting Windows, including utilities for identifying and avoiding viruses, disk defragmentation and cleanup, hardware diagnostics, checking and repairing file systems, and editing the registry. It describes the purpose and use of utilities like Disk Defragmenter, Disk Cleanup, FAT32 Converter, DriveSpace, Computer Management, Disk Management, Microsoft Management Console, Hardware Diagnostic Tool, Scan Disk, Check Disk, System Configuration Editor, Registry Editor, and others.

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Amir M. Villas
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© © All Rights Reserved
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Download as PPTX, PDF, TXT or read online on Scribd
31 views

C30 Optimizing and Troubleshooting Windows

This document provides an overview of various Windows system utilities for optimizing and troubleshooting Windows, including utilities for identifying and avoiding viruses, disk defragmentation and cleanup, hardware diagnostics, checking and repairing file systems, and editing the registry. It describes the purpose and use of utilities like Disk Defragmenter, Disk Cleanup, FAT32 Converter, DriveSpace, Computer Management, Disk Management, Microsoft Management Console, Hardware Diagnostic Tool, Scan Disk, Check Disk, System Configuration Editor, Registry Editor, and others.

Uploaded by

Amir M. Villas
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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PC Hardware Servicing

Chapter 30: Optimizing and Troubleshooting Windows

Chapter 30 Objectives
Understand how to identify and avoid viruses Become familiar with the major Windows system utilities

Types of Virus Infections


Trojan horse Worm @m mailer @mm mass mailer Back door Blended threat

How Viruses Spread


Booting from an infected disk Running an infected program or macro Worms can spread from PC to PC via email or P2P file sharing

Symptoms of Infection
Degradation in system performance Spontaneous reboots odd e-mails Word saves in DOT format only Double-extension on recently opened file Antivirus application will not install, or disabled New users with full security permissions File sizes/dates changed Files disappear System will not boot normally

Virus Definitions
Definition file contains tell-tale code strings for known viruses and worms Keep definitions up to date

Avoid Future Infections


Do not open unexpected attachments Keep Windows and IE patched Disable extra services that are unused Do not boot from an unknown floppy Use strong passwords Update virus definitions frequently

Disk Defragmenter
Increases performance by decreasing fragmentation Fragmentation makes files take longer to load Disable background applications before defragmenting Run from Start, Programs, Accessories, System Tools menu

Disk Defragmenter

Disk Cleanup
Frees up space by recommending files to be deleted Comes with all versions except Windows 95 Start, Programs, Accessories, System Tools

FAT32 Converter
Comes only with Windows 98 Converts FAT16 to FAT32

DriveSpace
Comes only with DOS, Win95, and Win98 Compresses FAT16 drives to save disk space Does not work with FAT32 or NTFS Drives take longer to defragment

Computer Management
Windows 2000/XP utility Found in Administrative Tools in Control Panel

Disk Management
Found within Computer Management Partition and format disks

Examine disk properties

Microsoft Management Console (MMC)


Customizable version of Computer Management Can access other computers on the network Starts out blank

Snap-ins add functionality

Microsoft Management Console

Hardware Diagnostic Tool (HWINFO)


Windows 98 and Windows Me only Different view of same information as System Information Run with the /UI switch from the Run command: HWINFO /UI

Scan Disk
Finds and fixes file system errors Optionally can check hard disk for physical errors too Exists in 2000/XP but called Check Disk instead

Check Disk
Windows 2000/XP version of Scan Disk

System Configuration Editor (SYSEDIT)

Registry Editor
REGEDIT
Primary Registry editor utility, in all versions

REGEDT32
Different version in most Windows versions In Windows XP, running REGEDT32 redirects you to REGEDIT

SCANREG
Registry checker, available in 98 and Me only

Other Utilities
Dr. Watson Automatic Skip Driver (ASD) Task Scheduler Windows Scripting Host (WSCRIPT)

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