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Enterprise Collaboration System

The document discusses cross-functional enterprise systems and enterprise application integration (EAI). EAI refers to plans, methods, and tools used to modernize, consolidate, and coordinate existing legacy applications and databases with new applications. EAI software integrates a variety of enterprise applications by allowing them to exchange data according to business process rules, connecting major e-business applications like CRM and ERP to streamline processes and improve responsiveness.

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simply_coool
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4K views

Enterprise Collaboration System

The document discusses cross-functional enterprise systems and enterprise application integration (EAI). EAI refers to plans, methods, and tools used to modernize, consolidate, and coordinate existing legacy applications and databases with new applications. EAI software integrates a variety of enterprise applications by allowing them to exchange data according to business process rules, connecting major e-business applications like CRM and ERP to streamline processes and improve responsiveness.

Uploaded by

simply_coool
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Cross-Functional

Enterprise System
Introduction
Today, information system has the trend that goes
from function-centered system to cross-functional
information system.

Such systems support business processes, such as :


 Product development
 Production
 Distribution
 Order management
 Customer support
Collaborative System in
Enterprise
All business processes must be supported by cross-
functional information system that crosses the
boundaries of several business functions. Many
companies are moving one step ahead and trying to
install integrated cross-functional client-server
applications. They are typically falling in these
categories :

 Enterprise Applications Integration (EAI)


 Enterprise Resource Planning (ERP) and
 Supply Chain Management (SCM)
Product Development
Process
Enterprise Application Integration
 EAI (Enterprise Application Integration) refers to the plans, methods, and tools
aimed at modernizing, consolidating, and coordinating the computer applications
in an enterprise.
 Typically, An enterprise has existing legacy applications and databases and
wants to continue to use them while adding or migrating to a new set of
applications that exploit the Internet, e-commerce, extranet, and other new
technologies.
 EAI may involve developing a new total view of an enterprise's business and its
applications, seeing how existing applications fit into the new model, and then
devising ways to efficiently reuse what already exists while adding new
applications and data.
 Enterprise application integration (EAI) entails integrating applications and
enterprise data sources so that they can easily share business processes
and data.
 Integrating the applications and data sources must be accomplished without
requiring significant changes to these existing applications and the data.
 Before EAI, integrating applications and data within a corporate environment
has been an expensive and risky proposition
Enterprise Application
Enterprise
Enterprise Application
Integration

Fig. show that, how EAI software can integrate the front-office and back-
office applications of an E-business.
EAI Software
 EAI software enables users to model the business processes involved in
the interactions that should occur between business applications

 EAI also provides middleware that performs data conversion and


coordination, application communication and messaging services, and
access to the application interfaces involved.

 Thus, EAI software can integrate a variety of enterprise application


clusters by letting them exchange data according to rules derived from
the business process models developed by users.

 For example, a typical rule might be : When an order is complete, have


the order application tell the accounting system to send a bill and alert
shipping to send out the product.

 EAI Software Connects Major e-Business Applications Like CRM and


ERP
Enterprise Application
Integration
 Here EAI Software Connects Major e-Business Applications Like
CRM and ERP. That’s because EAI integrates access to the
entire customer and product data customer representative need
to quickly serve customers.

 EAI also streamlines sales order processing so products and


services can be delivered faster. Thus, EAI improves -customer
and supplier experience with the business because of its
responsiveness.

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