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8-D Methodology

The 8D problem-solving methodology consists of 8 steps (D0 to D8) introduced by Ford Motor Company in the early 1990s. The steps are: D0 establishes a team to solve the problem; D1 describes the customer problem; D2 implements containment actions; D3 identifies the root cause; D4 selects corrective actions; D5 implements and monitors the actions; D6 prevents recurrence; and D8 completes the team's work. The 8D process is commonly used in industries for quality improvement and problem-solving.

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2K views12 pages

8-D Methodology

The 8D problem-solving methodology consists of 8 steps (D0 to D8) introduced by Ford Motor Company in the early 1990s. The steps are: D0 establishes a team to solve the problem; D1 describes the customer problem; D2 implements containment actions; D3 identifies the root cause; D4 selects corrective actions; D5 implements and monitors the actions; D6 prevents recurrence; and D8 completes the team's work. The 8D process is commonly used in industries for quality improvement and problem-solving.

Uploaded by

shenbagamalar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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8D (EIGHT DISCIPLINES)

PROBLEM-SOLVING
METHODOLOGY.

Introduction;
In early 1990's Ford Motor Company
introduced a standardized set of
steps to be followed in solving
problems by quality improvement
teams within the company. These
eight step process of problem solving
is known as 8D (Eight disciplines) and
is by far the common disciplines used
and accepted by most industries
today.
D0
Preliminary Step

Preparing for the 8D, ensure that all relevant


information needed for the 8D are
available. If needed emergency actions must
be implemented to separate the NOK
parts and to protect the customer
D1

Establish a Team
Establish a small team
consisting of people who can contribute to
solving the problem and implementing a
solution. A champion and team leader has to
be designated.
D2
Problem Description
Describe the
internal/external customer problem by
identifying "what is wrong with what".
Get a profile of the problem (what,
where, when, how many…).
D3

Containment Actions
Define, verify, and implement
the interim containment action to isolate
effects of the problem until a permanent
corrective action can be found. Validate
the effectiveness.
D4

Root Cause(s)
Isolate and verify the root cause
by testing each possible cause against the
problem description and test data. Also isolate
and verify the place in the process where the
effect of the root cause should have been
detected and contained.
D5

Permanent Corrective
Actions
List possible actions that could
resolve the root cause(s) of the problem. Select
the 'best' permanent corrective action(s).
Verify the chosen action(s) will solve the
problem without causing undesirable effects.
D6

Implement Permanent
Corrective Actions
Plan and implement selected
permanent corrective actions. Define
how the effectiveness of the permanent
corrective action(s) can be monitored
continuously.
D7

Prevent Recurrence
Modify the necessary systems
including policies, practices, and
procedures to prevent recurrence of this
problem and similar ones.
D8

Problem solved
Complete the team work. Evaluate
the achieved experience and decide who
should be informed about it.

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