KEY PERFORMANCE INDICATORS

DEFINITION OF TERMS

Call Drop Rate (%)

= No. of Drop Calls / No. of Calls

= Rate of Drop Calls (system+radio+handover) over the total amount of calls with a
successful end.

Call Setup Success Rate (%) = (1-SDCCH Drop Rate) * (1-RTCH Assign Unsuccessful Rate) = Rate of calls going until RTCH successful assignment

( from SDCCH seizure to RTCH seizure )

Handover Incoming Success Rate (%)

= HO Incoming Success / HO Incoming Request = Rate of Incoming External and Internal Intercell RTCH and SDCCH HO successes over the total amount of Incoming External and Internal Intercell HO requests.

CALL DROP RATE

Main Causes of Call Drop

1.

Drop Call due to Radio Problem

2.

Drop Call due to Handover Problem

3.

Drop Call Due to System Problem

CALL DROP DUE TO RADIO PROBLEM

Bad Settings for HO Algorithm Isolated Cell GSM Radio Problem Clock Problem Communication Duration Unbalanced
Bad Adjacency Planning

Wrong Handover

Interfered Frequency

CALL DROP DUE TO HANDOVER PROBLEM

Duplicate BCCH, BSIC Target Cell Congested CELL Interfered GSM Handover Problem Wrong Handover Declaration Coverage Problem Bad Settings of Power Control Algorithm Clock Problem Interfered Frequency

Too much TCH Traffic RTCH always busy FU Blocked Loss of TCH resources Some Planned Adjacencies are not declared at OMCR Some Operational Adjacencies are not Planned Adjacencies not declared on both side

CALL DROP DUE TO SYSTEM PROBLEM

Remote Transcoder Problem GSM System Problem BSS Internal Failures System Problem on Cell System Problem on BSC

CALL SETUP SUCCESS RATE

Main Causes of Call Setup Problem

1.

RTCH Assignment Failure Problem

2.

SDCCH Drop Problem

CALL SETUP PROBLEM DUE TO RTCH ASSIGNMENT FAIL

TCH Assign Fail System Radio Equipment Problem

TCH Assignment Fail Problem

TCH Assign Fail Radio

Abis Programming Problem

FU Blocked

CALL SETUP PROBLEM DUE TO SDCCH DROP PROBLEM

Link Failure

SDCCH Drop System

Processor Restart

BSS Int. Problem SDCCH Drop Problem SDCCH Drop HO

Standalone SDCCH HO Problem

TCH HO Problem

SDCCH HO not Activated SDCCH Drop Radio TCH Radio Problem

HANDOVER SUCCESS RATE

TOPICS TO BE DISCUSSED: Few Handovers on Better Cell Intra Cell Handover Problem Incoming Handover Problem Outgoing Handover Problem

FEW HANDOVERS ON BETTER CELL

Adjacent Interferer

Too many HO on Quality

Interfered Frequency

Potential Interferer

Co-channel Interferer

Few Handovers on Better Cell

External Interferer Problem of Uplink Reception Too many HO on Level Problem of Downlink Transmission

INTRACELL HANDOVER PROBLEM

Main Causes of Intracell Handover Problem

1.

Congestion Problem

2.

HO Failure with Reversion to Old Channel

3.

HO Fail with Drop Call

INTRACELL HANDOVER PROBLEM DUE TO CONGESTION PROBLEM

RTCH always Busy

FU Blocked Problem of Congestion

Loss of TCH Resource

Too Much TCH Traffic

INTRACELL HANDOVER PROBLEM DUE TO REVERSION TO OLD CHANNEL

HO Fail with Reversion to Old Channel

Interfered Cell

Interfered Frequency

INTRACELL HANDOVER PROBLEM WITH CALL DROP

System Problem on BSC Dropped Call due to System Failure System Problem on Cell HO Fail with Dropped Call

Bad Settings of Intracell HO Timer Dropped Call due to Radio Failure Interfered Cell Interfered Frequency

PROBLEM OF UNSUCCESSFUL INCOMING HANDOVER

Main Causes of Incoming Handover Problem

1.

Problem of HO Congestion

2.

HO Failure Problem

PROBLEM OF UNSUCCESSFUL INCOMING HANDOVER DUE TO CONGESTION

Problem of Too Much TCH Traffic

Problem of HO Congestion

RTCH Always Busy

FU Blocked

Loss of TCH Resources

PROBLEM OF UNSUCCESSFUL INCOMING HANDOVER DUE TO HANDOVER FAILURE PROBLEM

System Problem on BSC System Problem on Cell Interfered Cell Interfered Frequency

HO Failure System

Coverage Problem

Wrong HO Relationship

Bad Settings of HO Algorithm

Problem of HO Failures

Outgoing Problem on Serving Cell Outgoing Problem on Internal Serving Cell HO Failure Radio Outgoing Problem on External Serving Cell

Bad Settings of Power Control Algorithm Interfered Cell Interfered Frequency

Coverage Problem

Duplicate BCCH, BSIC

Bad Settings of HO Algorithm

Clock Problem

Bad Settings of Power Control Algorithm

Interfered Cell

Interfered Frequency

PROBLEM OF UNSUCCESSFUL OUTGOING HANDOVER

Main Causes of Unsuccessful Outgoing Handover

1.

Problem of High Handover Reversion

2.

Problem of Drop Calls

PROBLEM OF UNSUCCESSFUL OUTGOING HANDOVER DUE TO HIGH HANDOVER REVERSION

Congestion on Target Cell Too Much TCH Traffic Congestion on Target Cell

Incoming Pb on Target Cell

RTCH Always Busy

Congestion on Target Cell

Congestion on Internal Target Cell Pb of High HO Reversion Congestion on External Target Cell

FU Blocked

Congestion on Target Cell

Loss of TCH Resources

Congestion on Target Cell

Incoming Pb on Internal Target Cell System Drop during Internal HO

Interfered Cell

Incoming Pb on External Target Cell

Wrong HO Relationship Declarations

System Drop during External HO

Duplicate (BCCH,BSIC)

Clock Problem

PROBLEM OF UNSUCCESSFUL OUTGOING HANDOVER DUE TO DROP CALLS

System Drop during Internal HO

HO Drop System

System Drop during External HO

Pb of Drop Calls Radio Drop during Internal HO

HO Drop Radio

Radio Drop during External HO

OPTIMIZATION TECHNIQUES

DROP CALL PROBLEM ANALYSIS

1 Channel Request Imm Assignment Service Request Signalling : Signalling RLT = 0 ; DROPS SDCCH DROP ! 2 Channel Request Imm Assignment Service Request SDCCH Signalling : Speech TCH RLT = 0 ; DROPS TCH DROP !

SDCCH / TCH Handover Command Hand Access Handover Failure HANDOVER FAILURE DROP !

DROP CALL PROBLEM CAUSES SDCCH Drops - Causes Coverage Interference & Multipath BTS performance TCH Drops - Causes Coverage Interference & Multipath BTS performance Handover Failure - Causes Threshold parameters Missing neighbors

DROP CALL PROBLEM SOLUTIONS

Optimize Coverage Interference Management Optimize neighbors Optimize handover parameters Effective Frequency Hopping Use of DTX & Power control

CALL SETUP PROBLEM ANALYSIS

1 Channel Request RACH . : RACH max_retrans NO RESPONSE FROM N/W ACCESS FAILURE !

3 Channel Request Imm Assignment Service Request Signalling : Signalling NO TCH ASSIGNMENT Mobile Returns To Idle TCH BLOCKED !

2 Channel Request RACH Imm Assign Reject SDCCH BLOCKED !

CALL SETUP PROBLEM SOLUTIONS

Optimize Coverage Interference Management Optimize Capacity Effective Frequency Hopping Use of DTX & Power control

INTER - BSC HANDOVER

MOBILE A BTS A BSC A MSC BSC B BTS B MOBILE B

SYS INFO 5 & 6 SACCH MEASUREMENT REP

BTS MEAS. RESULT

MS MEAS. RESULT HANDOVER REQD HANDOVER RQST CHANNEL ACT. ACT. ACK. HO RQST ACK FACCH

HO COMMAND

DATA REQUEST RELEASE RQST

HO COMMAND

HANDOVER DETECT

HANDOVER ACCESS

PHYSICAL INFO
PHYSICAL INFO EST INDICATION SABM UA HO COMPLETE CLEAR CMD CLEAR CMPLT DATA INDICATION HO COMPLETE

RF CHNL RELEASE RF CHNL REL. ACK.

RELEASE

RELEASE CMPLT

HANDOVER PROBLEM SOLUTIONS

Optimize Coverage Interference Management Optimize Neighbors Optimize Handover parameters

ADDITIONAL INFORMATION

SYSTEM INFORMATION TYPE 5 Neighbour cells description which gives the ARFCNs of the neighbour cells to be monitored and reported by the mobile. Note that this also an offset and a bit map listing up to 124 ARFCNs.

SYSTEM INFORMATION TYPE 6 1. 2. Cell Identity (CI) to identify any cell in a given location area. Location Area Identification including: The Mobile Country Code (MCC) The Mobile Network Code (MNC) The Location Area Code (LAC) Cell Options including Power Control Enabled DTX Enabled The value of the Radio Link Timeout counter PLM permitted which lists the network color codes (NCCs) which the mobile can use.

3.

4.

ADDITIONAL INFORMATION
TYPES OF HANDOVERS

PREVENTATIVE HO Improve Call Quality or Minimize Interference Power Budget Based on Downlink Signal Levels - Uses Power Budget HO Margin - If Neighbor is better than Serving Cell by more than the margin, initiate HO. Timing Advance Based on Timing Advance - If Serving Cell Timing Advance is greater than a set distance and Neighbor Cell is better than the serving cell by more than the margin then initiate HO.

1.

2.

ADDITIONAL INFORMATION
RESCUE HO - Prevent Dropped Calls or Poor Quality Calls Level Intended to HO a call before the signal level gets so low that quality is affected - Triggered on both UPLINK and DOWNLIK - Uses HO Level Margin - If Serving Cell RXLev ( UL or DL ) is lower than a set value, and Neighbor Cell is better than the serving cell by more than the margin, then initiate HO. Quality Intended to HO the Call Before the Quality level gets so low that the customer notices - Triggered on both UPLINK and DOWNLIK - Uses Quality HO Margin - If Serving Cell RXQual ( UL or DL ) is lower than a set value, and Neighbor Cell is better than the serving cell by more than the margin, then initiate HO.

1.

2.

END OF PRESENTATION