Powerware 9120 User Guide
Powerware 9120 User Guide
Users Guide
7003000 VA
www.powerware.com
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact: Powerware Corporation Koskelontie 13 FIN-02920 Espoo Finland Phone: +358-9-452 661 Fax: +358-9-452 665 68
Powerware is a registered trademark and BestDock and ConnectUPS-BD are trademarks of Powerware Corporation. AS/400 is a registered trademark of International Business Machines Corp. ECopyright 20012002 Powerware Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Powerware Corporation.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES-003. Cet appareil numrique de la classe A respecte toutes les exigences du Reglement sur le matriel brouilleur du Canada.
EN50091-2
Some configurations are classified under EN50091-2 as Class-A UPS for Unrestricted Sales Distribution. For these configurations, the following applies:
WARNING This is a Class A-UPS Product. In a domestic environment, this product may cause radio interference, in
which case, the user may be required to take additional measures.
ICES-003
This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES-003. Cet appareil numrique de la classe B respecte toutes les exigences du Reglement sur le matriel brouilleur du Canada.
Special Symbols
The following are examples of symbols used on the UPS to alert you to important information:
CAUTION
Risk of Electric Shock Do Not Open Cover CAUTION To reduce the risk of electric shock, Do not remove cover (or back) No user-serviceable parts inside Refer servicing to the factory
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the associated warning should be observed.
RJ-45 RECEPTACLE - For 208V and 230V models only: this receptacle provides
network interface connections. Do not plug telephone or telecommunications equipment into this receptacle. This symbol indicates that you should not discard the UPS or the UPS batteries in the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be recycled.
TABLE OF CONTENTS
1 Powerware 9120 One of the Best! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Plug/Receptacle UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Hardwired UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning the UPS On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning the UPS Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 17 19 24 27 28 28 29 29 29 29
4 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
UPS and Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Storing the UPS and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table of Contents
Replacing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Replace External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Replace Internal Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling the Used Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44 44 45 47
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Audible Alarms and UPS Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Silencing an Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ii
CHAPTER
Providing outstanding performance and reliability, the Powerware 9120s unique benefits include the following: S The Powerware 9120 incorporates the latest in high-frequency, double-conversion online topology, which provides uninterrupted, clean, sine-wave power. S An intuitive LCD screen provides real-time updates of UPS status, power usage, remaining battery run time, and other critical UPS parameters. S Flexible communication options with USB, serial, and network capabilities. S Advanced power management with the Powerware Software Suite CD for graceful shutdowns and power monitoring. S Sequential shutdown and load management through separate receptacle groups, called load segments. S Network Transient Protector guards your network communications equipment from surges. Low voltage models can also protect modems, fax machines, or other telecommunications equipment. S Hot-swappable batteries simplify maintenance by allowing you to replace batteries safely without powering down the critical load. S Start-on-battery capability allows you to power up the UPS even if utility power is not available. S Emergency shutdown control through the Remote Emergency Power-Off (REPO) port. S The Powerware 9120 is backed by worldwide agency approvals and a limited two-year warranty.
CHAPTER
SAFETY WARNINGS
Read the following precautions before you install the UPS.
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
WARNING
S This UPS contains its own energy source (batteries). The output receptacles may carry live voltage even when the UPS is not connected to an AC supply. S Do not remove or unplug the input cord when the UPS is turned on. This removes the safety ground from the UPS and the equipment connected to the UPS. S To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity controlled, indoor environment, free of conductive contaminants. Ambient temperature must not exceed 40C (104F). Do not operate near water or excessive humidity (95% max). S To comply with international standards and wiring regulations, the total equipment connected to the output of this UPS must not have an earth leakage current greater than 1 milliamperes.
Safety Warnings
CAUTION
S Batteries can present a risk of electrical shock or burn from high short-circuit current. Observe proper precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions. Keep unauthorized personnel away from batteries. S Proper disposal of batteries is required. Refer to your local codes for disposal requirements. S Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
Sikkerhedsanvisninger
VIGTIGE SIKKERHEDSANVISNINGER GEM DISSE ANVISNINGER DENNE BRUGERVEJLEDNING INDEHOLDER VIGTIGE SIKKERHEDSANVISNINGER FARE
Denne UPS indeholder LIVSFARLIG HJSPNDING. Alle reparationer og vedligeholdelse br kun udfres af en AUTORISERET SERVICETEKNIKER. Ingen af UPSens indvendige dele kan repareres af brugeren.
ADVARSEL!
S Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan lede strm, selv nr UPSen ikke er tilsat en AC-energikilde. S Netledningen m ikke fjernes og stikket m ikke trkkes ud, mens UPSen er tndt. Dette fjerner sikkerhedsjorden fra UPSen og fra det udstyr, der er sat til. S Installr denne UPS i et temperatur- og fugtighedskontrolleret indendrsmilj, frit for ledende forureningsstoffer for at formindske risikoen for brand og elektrisk std. Rumtemperaturen m ikke overstige 40C. UPSen br ikke betjenes nr vand eller hj fugtighed (maksimalt 95%). S I overensstemmelse med internationale normer og bestemmelser for el-installation m det udstyr, der er forbundet til udgangen af denne UPS, tilsammen ikke overskride en jordafdelingsspnding p mere end 1 milliampere.
Safety Warnings
ADVARSEL
S Batterier kan udgre en fare for elektrisk std eller forbrndinger forrsaget af hj kortslutningsspnding. De korrekte forholdsregler br overholdes. S Korrekt bortskaffelse af batterier er pkrvet. Overhold gldende lokale regler for bortskaffelsesprocedurer. S Skaf dig aldrig af med batterierne ved at brnde dem. Batterierne kan eksplodere ved ben ild.
Belangrijke Veiligheidsinstructies
BELANGRIJKE VEILIGHEIDSINSTRUCTIES BEWAAR DEZE INSTRUCTIES DEZE HANDLEIDING BEVAT BELANGRIJKE VEILIGHEIDSINSTRUCTIES GEVAAR
Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparaties en onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden uitgevoerd. Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER kunnen worden GEREPAREERD.
WAARSCHUWING
S Deze UPS bevat zijn eigen energiebron (batterijen). De uitgangsaansluitingen kunnen onder spanning staan wanneer de UPS niet op een wisselstroom voeding is aangesloten. S Verwijder de ingangsnoer niet of haal de stekker van de ingangsnoer er niet uit terwijl de UPS aan staat. Hierdoor zou de UPS en uw aangesloten apparatuur geen aardebeveiliging meer hebben. S Teneinde de kans op brand of elektrische schok te verminderen dient deze UPS in een gebouw met temperatuur- en vochtigheidregeling te worden genstalleerd, waar geen geleidende verontreinigingen aanwezig zijn. De omgevingstemperatuur mag 40C niet overschrijden. Niet gebruiken in de buurt van water of bij zeer hoge vochtigheid (max. 95%). S Om aan de internationale normen en bedradingsvoorschriften te voldoen mag de gehele apparatuur die op de uitgang van deze UPS is aangesloten, geen aardlekstroom van meer dan 1 milliampre hebben.
Safety Warnings
OPGELET
S Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken als gevolg van un hoge kortsluitstroom. Volg de desbetreffende aanwijzingen op. S De batterijen moeten op de juiste wijze worden opgeruimd. Raadpleeg hiervoor uw plaatselijke voorschriften. S Nooit batterijen in het vuur gooien. De batterijen kunnen ontploffen.
Tarkeita Turvaohjeita
TRKEIT TURVAOHJEITA - SUOMI SILYT NM OHJEET TM OPAS SISLT TRKEIT TURVAOHJEITA VAARA
Tm UPS sislt HENGENVAARALLISIA JNNITTEIT. Kaikki korjaukset ja huollot on jtettv VAIN VALTUUTETUN HUOLTOHENKILN TOIMEKSI. UPS ei sisll MITN KYTTJN HUOLLETTAVIA OSIA.
VAROITUS
S Tm UPS sislt oman energialhteen (akuston). Ulostuloliittimiss voi olla jnnite, kun UPS ei ole liitettyn verkkojnnitteeseen. S l poista tai irrota sisntulojohtoa, kun UPS on kytkettyn. Tm poistaa turvamaadoituksen UPS-laitteesta ja siihen liitetyst laitteistosta. S Vhentksesi tulipalon ja shkiskun vaaraa asenna tm UPS sistiloihin, joissa lmptila ja kosteus on sdettviss ja joissa ei ole virtaa johtavia eppuhtauksia. Ympristn lmptila ei saa ylitt 40 C. l kyt lhell vett ja vlt kosteita tiloja (95 % maksimi). S Kansainvliset normit ja johdotusmrykset vaativat, ett kaikkien tmn UPS-laitteen ulostulokytkentjen yhteinen maavuotovirta ei ylit 1 milliampeeria (mA).
Safety Warnings
VARO
S Akusto saattaa aiheuttaa shkiskun tai sytty tuleen, jos akusto kytketn oikosulkuun. Noudata asianmukaisia ohjeita. S Akusto tytyy hvitt sdsten mukaisella tavalla. Noudata paikallisia mryksi. S l koskaan heit akkuja tuleen. Ne voivat rjht.
Consignes de scurit
CONSIGNES DE SCURIT IMPORTANTES CONSERVER CES INSTRUCTIONS CE MANUEL CONTIENT DES CONSIGNES DE SCURIT IMPORTANTES DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opration dentretien et de rparation doit tre EXCLUSIVEMENT CONFIE A UN PERSONNEL QUALIFI AGR. AUCUNE PICE RPARABLE PAR LUTILISATEUR ne se trouve dans londuleur.
AVERTISSEMENT!
S Cet onduleur renferme sa propre source dnergie (batteries). Les prises de sortie peuvent tre sous tension mme lorsque londuleur nest pas branch sur le secteur. S Ne pas retirer le cordon dalimentation lorsque londuleur est sous tension sous peine de supprimer la mise la terre de londuleur et du matriel connect. S Pour rduire les risques dincendie et de dcharge lectrique, installer londuleur uniquement lintrieur, dans un lieu dpourvu de matriaux conducteurs, o la temprature et lhumidit ambiantes sont contrles. La temprature ambiante ne doit pas dpasser 40 C. Ne pas utiliser proximit deau ou dans une atmosphre excessivement humide (95 % maximum). S Afin dtre conforme aux normes et rglements internationaux de cblage, le courant de fuite la terre de la totalit du matriel branch sur la sortie de londuleur ne doit pas dpasser 1 mA.
Safety Warnings
ATTENTION!
S Les batteries peuvent prsenter un risque de dcharge lectrique ou de brlure par des courts-circuits de haute intensit. Prendre les prcautions ncessaires. S Une mise au rebut rglementaire des batteries est obligatoire. Consulter les rglements en vigueur dans votre localit. S Ne jamais jeter les batteries au feu. Lexposition aux flammes risque de les faire exploser.
Sicherheitswarnungen
WICHTIGE SICHERHEITSANWEISUNGEN AUFBEWAHREN. DIESES HANDBUCH ENTHLT WICHTIGE SICHERHEITSANWEISUNGEN. WARNUNG
Die USV fhrt lebensgefhrliche Spannungen. Alle Reparatur- und Wartungsarbeiten sollten nur von Kundendienstfachleuten durchgefhrt werden. Die USV enthlt keine vom Benutzer zu wartenden Komponente
ACHTUNG
S Diese USV ist mit einer eigenen Energiequelle (Batterie) ausgestattet. An den Ausgangssteckdosen kann auch dann Spannung anliegen, wenn die USV nicht an einer Wechselspannungsquelle angeschlossen ist. S Das Eingangskabel nicht entfernen oder abziehen, whrend die USV eingeschaltet ist, weil hierdurch die Sicherheitserdung von der USV und den daran angeschlossenen Gerten entfernt wird. S Um die Brand- oder Elektroschockgefahr zu verringern, diese USV nur in Gebuden mit kontrollierter Temperatur und Luftfeuchtigkeit installieren, in denen keine leitenden Schmutzstoffen vorhanden sind. Die Umgebungstemperatur darf 40C nicht bersteigen. Die USV nicht in der Nhe von Wasser oder in extrem hoher Luftfeuchtigkeit (max. 95 %) betreiben. S Um internationale Normen und Verdrahtungsvorschriften zu erfllen, drfen die an den Ausgang dieser USV angeschlossenen Gerte zusammen einen Erdschlustrom von insgesamt 1 Milliampere nicht berschreiten.
Safety Warnings
VORSICHT!
S Batterien knnen aufgrund des hohen Kurzschlustroms Elektroschocks oder Verbrennungen verursachen. Die entsprechenden Vorsichtsmanahmen sind unbedingt zu beachten. S Die Batterien mssen ordnungsgem entsorgt werden. Hierbei sind die rtlichen Bestimmungen zu beachten. S Batterien niemals verbrennen, da sie explodieren knnen.
S S S
Safety Warnings
S S S
Avvisi di sicurezza
IMPORTANTI ISTRUZIONI DI SICUREZZA CONSERVARE QUESTE ISTRUZIONI QUESTO MANUALE CONTIENE IMPORTANTI ISTRUZIONI DI SICUREZZA PERICOLO
la TENSIONE contenuta in questo gruppo statico di continuit LETALE. Tutte le operazioni di riparazione e di manutenzione devono essere effettuate ESCLUSIVAMENTE DA PERSONALE TECNICO AUTORIZZATO. Allinterno del gruppo statico di continuit NON vi sono PARTI RIPARABILI DALLUTENTE.
AVVERTENZA
S Questo gruppo statico di continuit contiene una fonte di energia autonoma (le batterie). Le prese di uscita possono condurre tensione energizzata quando il gruppo statico di continuit non collegato con una fonte di alimentazione a corrente alternata. S Non rimuovere n scollegare il cavo di ingresso quando il gruppo statico di continuit acceso poich in tal modo si disattiverebbe il collegamento a terra di sicurezza del gruppo statico di continuit e dellapparecchiatura ad esso collegata.
10
Safety Warnings
S Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico di continuit in un ambiente interno a temperatura ed umidit controllata, privo di agenti contaminanti conduttivi. La temperatura ambiente non deve superare i 40C. Non utilizzare lunit in prossimit di acqua o in presenza di umidit eccessiva (95% max). S Per conformit con gli standard internazionali e con le norme in merito al cablaggio, tutta lapparecchiatura collegata con luscita del gruppo statico di continuit non deve avere una corrente di dispersione di terra superiore a 1 milliampere.
ATTENZIONE
S Le batterie possono presentare rischio di scossa elettrica o di ustioni provocate da alta corrente dovuta a corto circuito. Osservare le apposite istruzioni. S Le batterie devono essere smaltite in modo corretto. Per i requisiti di smaltimento fare riferimento alle disposizioni locali. S Non gettare mai le batterie nel fuoco poich potrebbero esplodere se esposte alle fiamme.
Viktig Sikkerhetsinformasion
FARLIG
Denne UPSen inneholder LIVSFARLIGE SPENNINGER. All reparasjon og service m kun utfres av AUTORISERT SERVICEPERSONALE. BRUKERE KAN IKKE UTFRE SERVICE P NOEN AV DELENE i UPSen.
FARLIG
S Denne UPSen har en egen energikilde (batterier). Stikkontaktene kan vre strmfrende selv om UPSen ikke er tilsluttet en vekselstrmforsyning. S Strmforsyningskabelen m ikke fjernes eller trekkes ut nr UPSen er p, slik at ikke sikkerhetsjordingen fjernes fra UPSen og det utstyret som er forbundet med den. S For redusere fare for brann eller elektriske stt, br denne UPSen installeres i et innendrs milj med kontrollert temperatur og luftfuktighet som er fritt for ledende, forurensende stoffer. Romtemperaturen m ikke overskride 40C. Den m ikke brukes i nrheten av vann eller ved meget hy luftfuktighet (95% maks.).
11
Safety Warnings
S Alt utstyr som er forbundet med utgangen av denne UPSen m ikke ha en sterkere total lekkasjestrm enn 1 milliampere for vre i overensstemmelse med internasjonale standarder og forkablingsbestemmelser.
FORSIKTIG
S Batterier kan forrsake elektriske stt eller forbrenning p grunn av hy kortslutningsstrm. Flg instruksene. S Batterier m fjernes p korrekt mte. Se lokale forskrifter vedrrende krav om fjerning av batterier. S Kast aldri batterier i flammer, da de kan eksplodere, hvis de utsettes for pen ild.
Regulamentos de Segurana
INSTRUES DE SEGURANA IMPORTANTES GUARDE ESTAS INSTRUES ESTE MANUAL CONTM INSTRUES DE SEGURANA IMPORTANTES CUIDADO
A UPS contm VOLTAGEM MORTAL. Todos os reparos e assistncia tcnica devem ser executados SOMENTE POR PESSOAL DA ASSISTNCIA TCNICA AUTORIZADO. No h nenhuma PEA QUE POSSA SER REPARADA PELO USURIO dentro da UPS.
ADVERTNCIA
S Esta UPS contm sua prpria fonte de energia (baterias). Os receptculos de sada podem conter voltagem ativa quando a UPS no se encontra conectada a uma fonte de alimentao de corrente alternada. S No remova ou desconecte o cabo de entrada quando a UPS estiver ligada. Isto remover o aterramento de segurana da UPS e do equipamento conectado. S Para reduzir o risco de incndios ou choques eltricos, instale a UPS em ambiente interno com temperatura e umidade controladas e livres de contaminadores condutveis. A temperatura ambiente no deve exceder 40C. No opere prximo a gua ou em umidade excessiva (mx: 95%). S Para estar de acordo com os padres internacionais e os regulamentos de fiao, o equipamento total conectado sada desta UPS no deve ter uma corrente de fuga terra maior que 1 miliampres.
12
Safety Warnings
PERIGO
S As baterias podem apresentar o risco de choque eltrico, ou queimaduras provenientes de alta corrente de curto-circuito. Observe as instrues adequadas. S Siga as instrues apropriadas ao desfazer-se das baterias. Consulte os cdigos do local para maiores informaes sobre os regulamentos de descarte de produtos. S Nunca jogue as baterias no fogo, porque h risco de exploso.
. . , .
13
Safety Warnings
S , , , 1 .
S . . S . . S . .
Advertencias de Seguridad
INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES ESTE MANUAL CONTIENE INSTRUCCIONES DE SEGURIDAD IMPORTANTES PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio tcnico deben ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE.
ADVERTENCIA
S Este SIE contiene su propia fuente de energa (las bateras). Los receptculos de salida pueden transmitir corriente elctrica aun cuando el SIE no est conectado a un suministro de corriente alterna (c.a.). S No retire o desenchufe el cable de entrada mientras el SIE se encuentre encendido. Esto suprime la descarga a tierra de seguridad del SIE y de los equipos conectados al SIE.
14
Safety Warnings
S Para reducir el riesgo de incendio o de choque elctrico, instale este SIE en un lugar cubierto, con temperatura y humedad controladas, libre de contaminantes conductores. La temperatura ambiente no debe exceder los 40C. No trabaje cerca del agua o con humedad excesiva (95% mximo). S Para cumplir con los estndares internacionales y las normas de instalacin, la totalidad de los equipos conectados a la salida de este SIE no debe tener una intensidad de prdida a tierra superior a los 1 miliamperios.
PRECAUCIN
S Las bateras pueden presentar un riesgo de descargas elctricas o de quemaduras debido a la alta corriente de cortocircuito. Preste atencin a las instrucciones correspondientes. S Es necesario desechar las bateras de un modo adecuado. Consulte las normas locales para conocer los requisitos pertinentes. S Nunca deseche las bateras en el fuego. Las bateras pueden explotar si se las expone a la llama.
Skerhetsfreskrifter
VIKTIGA SKERHETSFRESKRIFTER SPARA DESSA FRESKRIFTER DENNA BRUKSANVISNING INNEHLLER VIKTIGA SKERHETSFRESKRIFTER FARA
Denna UPS-enhet innehller LIVSFARLIG SPNNING. ENDAST AUKTORISERAD SERVICEPERSONAL fr utfra reparationer eller service. Det finns inga delar som ANVNDAREN KAN UTFRA SERVICE P inuti UPS-enheten.
VARNING
S Denna UPS-enhet har en egen energiklla (batterier). De utgende kontakterna kan vara strmfrande nr UPS-enheten inte r ansluten till en vxelstrmklla. S Ta aldrig bort ntsladden nr UPS-enheten r pslagen. Detta tar bort skyddsjordningen frn bde UPS-enheten och den anslutna utrustningen.
15
Safety Warnings
S Minska risken fr brand eller elektriska sttar genom att installera denna UPS-enhet inomhus, dr temperatur och luftfuktighet r kontrollerade och dr inga ledande froreningar frekommer. Omgivande temperatur fr ej verstiga 40C. Anvnd inte utrustningen nra vatten eller vid hg luftfuktighet (max 95 %). S Fr att verensstmma med internationell standard och installationsfreskrifter fr inte den totala utrustning som anslutits till uttagen p denna UPS-enhet ha lcksstrm som verstiger 1 milliampere.
VIKTIGT
S Batterierna kan ge elektriska sttar eller brnnskador frn hg kortslutningsstrm. Flj tillmpliga anvisningar. S Batterierna mste avyttras enligt anvisningarna i lokal lagstiftning. S Anvnda batterier fr aldrig brnnas upp. De kan explodera.
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CHAPTER
INSTALLATION
This section explains: S S S S Equipment inspection Safety precautions Plug/receptacle UPS installation and rear panels Hardwired UPS installation
1. If you are installing power management software, connect your computer to the UPS communication port using the supplied communication cable. 2. If installing an optional Extended Battery Module, plug the EBM cable into the battery connector on the EBM rear panel. 3. Plug the other end of the EBM cable into the battery connector on the UPS rear panel.
17
Installation
4. If additional EBMs are to be installed, plug the EBM cable of the second cabinet into the battery connector on the first EBM. Repeat for each additional EBM. 5. On 208V or 230V models, plug the power cord into the input connector on the UPS rear panel. 6. Plug the UPS power cord into a power outlet. The fan turns on and the UPS enters Standby mode. 7. Plug the equipment to be protected into the UPS output receptacles. DO NOT protect laser printers with the UPS because of the exceptionally high power requirements of the heating elements.
NOTE If you are using the Load Segment feature, see page 38 for more information on controlling and assigning the load segments.
8. Press and hold the button until you hear the UPS beep (approximately one second). The LCD briefly displays On Delay and the indicator illuminates. Then the UPS conducts a self-test, briefly displaying On BATTERY. If an alarm condition occurs, see Table 9 on page 53. When the self-test is complete, the LCD displays On Line indicating that power is available from the UPS output receptacles. 9. If you installed optional EBMs, configure the number of EBMs through the front panel so that the UPS can estimate the available battery run time (see Configuration Mode on page 31).
NOTE The batteries charge to 90% capacity in approximately 4 hours. However, it is recommended that the batteries charge for 6 to 24 hours after installation or long-term storage.
18
Installation
19
Installation
Fan
REPO Port
Fans
20
Installation
Fans
BestDock
One L6-20R Receptacle One L6-30R Receptacle 6-ft Power Cord with L6-20 Plug
21
Installation
USB Port Communication Port Fan Battery Connector REPO Port Four IEC-C13 Receptacles IEC-C14 Input Connector BestDock Network Transient Protector
22
Installation
BestDock
Network Transient Protector Battery Connector Fans REPO Port One IEC-C19 Receptacle
BestDock
Network Transient Protector Battery Connector Fans REPO Port One IEC-C19 Receptacle
23
Installation
CAUTION
S To reduce the risk of fire, connect the UPS only to circuits provided with 30 amperes maximum branch-circuit overcurrent protection. S For UPS models with hardwired outputs, overcurrent protection for the output AC circuit(s) is to be provided by others. S For UPS models with hardwired outputs, suitably rated disconnect switches for the output AC circuit(s) are to be provided by others.
NOTE Do not make unauthorized changes to the UPS; otherwise, damage may occur to your equipment and void your warranty.
The Powerware 9120 requires a dedicated branch circuit that meets the following requirements: S S S S S 30A circuit with short circuit and overcurrent protection 100-127 Vac Single-phase 50/60 Hz Flexible metal conduit is recommended for ease of service and maintenance 1. If you are installing power management software, connect your computer to the UPS communication port using the supplied communication cable. 2. If installing an optional Extended Battery Module, plug the EBM cable into the battery connector on the EBM rear panel. 3. Plug the other end of the EBM cable into the battery connector on the UPS rear panel. 4. If additional EBMs are to be installed, plug the EBM cable of the second cabinet into the battery connector on the first EBM. Repeat for each additional EBM.
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Installation
5. Switch off utility power at the distribution point where the UPS will be connected. Be absolutely sure there is no power. 6. Remove the terminal block cover and the wiring knockouts (see Figure 12). Retain the terminal block cover.
USB Port Communication Port Network Transient Protector Battery Connector REPO Port Fans Panel Cover Screws BestDock
7. Pull the input wires through the conduit, leaving approximately 2 ft (0.5m) of exposed wire. Attach a flexible metal fitting to the end of the conduit. 8. Insert the conduit through the input wiring access knockout and attach the conduit fitting to the panel. Strip 0.5I (1.5 cm) of insulation from the end of each incoming wire. 9. Connect the input and ground wires to the input terminal block (see Figure 13). 10. Pull the output wires through the conduit, leaving approximately 2 ft (0.5m) of exposed wire. Attach a flexible metal fitting to the end of the conduit. 11. Insert the conduit through the output wiring access knockout and attach the conduit fitting to the panel. Strip 0.5I (1.5 cm) of insulation from the end of each incoming wire.
25
Installation
12. Connect the output and ground wires to the output terminal block (see Figure 13).
Output Connections
N
Input Connections
N
13. Replace the terminal block cover. 14. Switch the main utility breaker on. 15. Press and hold the button until you hear the UPS beep (approximately one second). The LCD briefly displays On Delay and the indicator illuminates. Then the UPS conducts a self-test, briefly displaying On BATTERY. If an alarm condition occurs, see Table 9 on page 53. When the self-test is complete, the LCD displays On Line indicating that power is available from the UPS output receptacles. 16. If you installed optional EBMs, configure the number of EBMs through the front panel so that the UPS can estimate the available battery run time (see Configuration Mode on page 31).
NOTE The batteries charge to 90% capacity in approximately 4 hours. However, it is recommended that the batteries charge for 6 to 24 hours after installation or long-term storage.
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CHAPTER
OPERATION
This section describes: S S S S S The UPS front panel Turning the UPS on and off Starting the UPS on battery Standby mode Diagnostic tests
LCD Panel Power On Indicator (Green) On Battery Indicator (Yellow) Bypass Indicator (Yellow) Alarm Indicator (Red)
Y B
Scroll Button
Enter Button
On/Off Button
Figure 14. UPS Front Panel NOTE If the alarm beeps or if the indicator is on, see Table 9 on page 53 to identify and correct the problem. To configure parameters through the front panel, see Configuration Mode on page 31.
27
Operation
Display Mode
To view the UPS current settings, press the button for one second. Use the button to scroll through the list of settings:
LCD Message I/P VOLT= xxx.xV I/P FREQ= xx.xHZ O/P VOLT= xxx.xV O/P FREQ= xx.xHZ O/P Load = x% O/P Watt= xW O/P VA= xVA O/P Cur= x.xA BAT VOLT= xx.xV BAT CHARGE= xxx% BackUp Time= xxxM CPU Version x.xx Description Input voltage. Input frequency. Output voltage. Output frequency. Approximate percentage of UPS load capacity being used by the protected equipment. Output watts. Output VA. Output current. Battery voltage. Approximate percentage of battery capacity remaining. Approximate battery time remaining in minutes. The display changes to seconds after one minute (Backup Time= xxxS). Firmware revision level.
NOTE The UPS exits Display mode automatically after five seconds if the not pressed.
button is
28
Operation
To turn on the UPS without using utility power, press and hold button until you hear the UPS beep (approximately one second). the The UPS supplies power to your equipment and goes into Battery mode. The LCD briefly displays On Delay, then On Battery and the and + --indicators illuminate. When the UPS starts on battery, it does not conduct a self-test to conserve battery power.
Standby Mode
When the UPS is turned off and connected to a power source, the UPS is in Standby mode. The fan continues to run and the battery recharges when necessary. The indicator is off and the LCD panel is blank, indicating that power is not available from the UPS.
Diagnostic Tests
The UPS automatically performs a self-test when powered on and when the UPS restarts after a power outage. The self-test monitors the UPS electronics and battery and indicates any problems on the front panel. A battery test is automatically performed every 30 days (720 hours) of continuous Normal mode operation. The test lasts approximately 15 seconds and any failure is displayed on the front panel. Both the UPS and battery tests can be performed manually (see Configuration Mode on page 31 for more information).
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Operation
30
CHAPTER
CONFIGURATION
NOTE The UPS has been factory-configured with default settings appropriate for most installations. User configuration is not normally required.
This section describes how to reconfigure options using the Configuration mode, including: input and output voltage and frequency, site wiring fault, and silencing the alarm.
Configuration Mode
The control buttons (B and ) are used to modify the UPS configuration. Figure 15 shows the front panel and Table 1 explains the corresponding options.
NOTE The UPS can be configured while in Battery mode. If the UPS switches to battery power while in Configuration mode, the UPS exits Configuration mode and indicates Battery mode on the front panel.
Y
1. Press the B button for one second to enter Configuration mode. The LCD displays the first configuration parameter (see Table 1). 2. Press the B button to scroll through the parameters.
NOTE The UPS exits Configuration mode automatically after five seconds if a selection has not been made.
Y
3. Press the
Y B
4. Press the button to scroll through the options for the selected parameter; press the button to select the option. You may be prompted to save the selection; press the button to save. Other options are saved automatically. See Table 1 for more detail.
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Configuration
5. To exit Configuration mode at any time, do not press any buttons for five seconds. The UPS returns to Normal mode and displays On Line.
LCD Panel
Y B
Press the Scroll button to enter Configuration mode. Also press to scroll to the next option.
Press the Enter button to select a parameter. Also press the Enter button to select an option and to save the setting.
Figure 15. Using the Configuration Mode Table 1. Configuration Mode Parameters
Parameter Output Voltage Setting LCD Message O/P V Setting Description Default Settings
To change the output voltage: For 120V models: O/P V= 120V S Select 100, 110, 120, or 127V for 120V models. S Select 200, 208, 220, 230, or 240V for 208V models. For 208V models: O/P V= 208V S Select 208, 220, 230, or 240V for 230V models. For 230V models: You are prompted to save this setting. O/P V= 230V Select the input voltage tolerance range before the UPS goes to Battery mode: 10%, +10%/-15%, or +15%/-20%. You are prompted to save this setting. The factory-default is 50 or 60 Hz, 5%. Select 2% for a narrower frequency range. Select 7% for a wider frequency range. You are prompted to save this setting. I/P Tol=+10%/-15%
I/P F Setting
Freq Tol.=+/-15%
32
Configuration
Description
Default Settings
Select whether High-Efficiency mode is On or Off. If HE Mode Off enabled, you must also select the input voltage range: 10% or 15%. While operating in High-Efficiency mode, the UPS transfers from utility power when: 1) the input voltage is outside 10% or 15% from nominal; 2) the input frequency is greater than 3%; or 3) the input line is not available. You are prompted to save this setting. Select whether Free Run mode is On or Off. If enabled, Free Run On you must also select Bypass Disable or Bypass Enable. (Bypass Disable) This selection defines how your UPS runs when the input frequency (from the utility) is outside the selected frequency tolerance (set via the I/P F Setting, above), but is inside the maximum frequency limits the UPS can accept before switching to Battery mode. For example: If your 60 Hz UPS is set to the factory default window of 5% before the UPS starts regulating the frequency: S The output frequency tracks the input frequency exactly from 57 to 63 Hz. S If input frequency is between 45 and 57 Hz, or between 63 and 65 Hz, the output frequency is regulated by the UPS to exactly 60 Hz (0.5 Hz). You are prompted to save this setting. Select whether Silence is On or Off. If enabled, the UPS silences the alarm for an existing fault. If the UPS status changes, the alarm beeps, overriding the previous alarm silencing. The alarm does not silence if there is a low battery condition. To initiate a manual battery test, press the button twice. During the test, the LCD displays On BATTERY. The UPS resets the automatic timer after a manual battery test. NOTE The batteries must be fully charged and the UPS must not be in Battery mode to perform the manual battery test. To initiate a manual UPS self-test, press the button twice. During the test, the LCD displays On BATTERY. Silence Off
Alarm Silence
Alarm Silence
Battery Test
UPS Test
33
Configuration
Parameter Site Wiring Fault Alarm Modem Support Number of Extended Battery Modules Communications Lock-out
Description Select Enable or Disable. When enabled, the alarm sounds when the ground connection is missing or the line and neutral wires are reversed in the wall outlet. This parameter is reserved for future use, and should not be modified by the user. Select the number of EBMs connected to the UPS: S For 7001500 VA models, select 0 through 2. S For 20003000 VA models, select 0 through 5. You are prompted to save this setting.
COM Control Cmds For greater levels of security, users may choose to have the UPS disregard shutdown commands that come from the power management software or other communication sources. S When disabled, the UPS does not accept a shut down command via the communication port, USB port, or communication slot adapter. S When enabled, the UPS operates normally in response to external commands. You are prompted to save this setting. Load Group Set Allows manual control of load segments (see Load Segments on page 38). By repeatedly pressing the scroll button, the individual load segments can be turned on and off. CAUTION To prevent the unintentional shutdown of specific load segments, confirm your selection before pressing the button.
Enable
Manual Bypass
Manual Bypass GO This parameter is used to manually place the UPS in Bypass mode. This parameter is reserved for future use, and should not be modified by the user. The setting may be toggled between EscapeConfigMode and Enter ConfigMode. It should always be set to EscapeConfigMode.
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CHAPTER
WARNING
The REPO circuit is an IEC 60950 safety extra low voltage (SELV) circuit. This circuit must be separated from any hazardous voltage circuits by reinforced insulation.
CAUTION
To ensure the UPS stops supplying power to the load during any mode of operation, the input power must be disconnected from the UPS when the emergency power-off function is activated. NOTE The REPO function activates when the REPO contacts open.
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35
Use the following procedure to install the REPO switch: 1. Verify that the UPS is off and unplugged or removed from utility power. 2. Unscrew and remove the REPO connector from the mating plug on the UPS rear panel. 3. Remove the short wire from the REPO connector. 4. Connect isolated, normally-closed, dry contacts (rated at 60 Vdc maximum, 30 Vac RMS maximum, and 20 mA maximum) across the REPO device to Pin 1 and Pin 2. Use stranded, non-shielded wiring, size 1822 AWG (0.75 mm20 mm2). See Figure 16.
Normally Closed, Isolated Switch
Pin 2
REPO Connector
5. Reconnect the REPO connector to the REPO port on the UPS rear panel. 6. Verify that the externally-connected REPO switch is not activated to enable power to the UPS output connections. 7. Connect the UPS to a power source. 8. To start the UPS, press and hold the button until you hear the UPS beep (approximately one second). 9. Activate the external REPO switch to test the REPO function. 10. De-activate the external REPO switch and restart the UPS.
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Powerware 9120 Users Guide S 05147426 B www.powerware.com
1. Connect the input connector of the equipment you are protecting to the jack labeled IN. 2. Connect the network or telephone cable (low voltage units only) to the jack labeled OUT.
OUT IN
OUT
OUT
37
Load Segments
Load segments are sets of receptacles that can be controlled by power management software (such as the Powerware Software Suite CD), providing an orderly shutdown and startup of your equipment. For example, during a power outage, you can keep key pieces of equipment running while you turn off other equipment. This feature allows you to save battery power. See your power management software manual for details. The individual load segments can also be turned on and off through the front panel (see Configuration Mode on page 31). Figure 19 and Figure 20 show the load segments for all plug/receptacle models.
Load Segment 1
Load Segment 2
38
39
Communication Port
To establish communication between the UPS and a computer, connect your computer to the UPS communication port using the supplied communication cable. When the communication cable is installed, power management software can exchange data with the UPS. The software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment. The cable pins are identified in Figure 21 and the pin functions are described in Table 2.
5 9 4 8 3 7 2 6 1
Out Out
40
USB Port
The UPS is also equipped with a USB communication port. Either the DB-9 communication port or the USB port may be used to monitor the UPS; however, they cannot operate simultaneously. Refer to the power management software instructions for using the USB port.
41
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CHAPTER
UPS MAINTENANCE
This section explains how to: S Care for the UPS and batteries S Replace the batteries S Recycle used batteries
43
UPS Maintenance
Replacing Batteries
NOTE DO NOT DISCONNECT the batteries while the UPS is in Battery mode.
With the hot-swappable battery feature, UPS batteries can be replaced easily without turning the UPS off or disconnecting the load. If you prefer to remove input power to change the battery, press and button until the long beep ceases (approximately five hold the seconds). Then unplug or remove utility power from the UPS. Consider all warnings, cautions, and notes before replacing batteries.
WARNING
S Batteries can present a risk of electrical shock or burn from high short circuit current. The following precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or metal parts on top of batteries. S ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter wiring can cause injury. S Replace batteries with the same number and type of batteries as originally installed in the UPS.
44
UPS Maintenance
4. Plug the other end of the EBM cable into the UPS as shown in Figure 22.
Use the following steps to replace the internal batteries (1000 VA model shown): 1. Using caution not to put stress on the LCD display cable, pull the top of the front panel forward. Release the spring latches at the bottom of the front panel and remove it, placing it to the side of the UPS.
45
UPS Maintenance
3. Pull the battery out onto a flat, stable surface (1000 VA model shown).
4. Remove the old battery. See Recycling the Used Battery for proper disposal. 5. Install the new battery. 6. Reinstall the metal battery cover and front panel.
46
UPS Maintenance
WARNING
S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements. S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
CAUTION
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead-acid batteries and must be disposed of properly. For more information, contact your local recycling or hazardous waste center.
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UPS Maintenance
48
CHAPTER
SPECIFICATIONS
This section provides the following specifications for the Powerware 9120 models: S S S S
Table 3. Electrical Input
120V Models Nominal Voltage Voltage Range Nominal Frequency Noise Filtering Connections 120V default; 100, 110, 120, 127V selectable 80144V for 100, 110, 120, 127V nominal 208V Models 208V default; 200, 208, 220, 230 240V selectable 160276V for 200, 208, 220, 230, 240V nominal 50/60 Hz, 5% user-selectable MOVs and line filter for normal and common mode noise PW9120 700: 6-ft, 5-15P power cord PW9120 1000: 6-ft, 5-15P power cord PW9120 1500: 6-ft, 5-15P power cord PW9120 2000: 6-ft, 5-20P power cord PW9120 3000: 6-ft, L5-30P power cord PW9120 3000H: Hardwired PW9120 3000B: 6-ft, L6-20P power cord PW9120 700i: 10A, IEC-C14 input connector PW9120 1000i: 10A, IEC-C14 input connector PW9120 1500i: 10A, IEC-C14 input connector PW9120 2000i: 10A, IEC-C14 input connector PW9120 3000i: 16A, IEC-C20 input connector 230V Models 230V default; 208, 220, 230 240V selectable 160276V for 208, 220, 230, 240V nominal
Electrical input and output Environmental and safety Weights and dimensions Battery
49
Specifications
Regulation (Normal mode) Regulation (Battery mode) Voltage Waveform Output Connections
Nominal output voltage 2% Nominal output voltage 3% Normal mode: Sine wave; <5% THD with full PFC and nonlinear load PW9120 700: (4) 5-15R PW9120 1000: (4) 5-15R, (2) 5-20R PW9120 1500: (4) 5-15R, (2) 5-20R PW9120 2000: (6) 5-20R PW9120 3000: (4) 5-15R, (2) 5-20R, (1) L5-30R PW9120 3000H: Hardwired PW9120 3000B: (2) L6-15R, (1) L6-20R, (1) L6-30R PW9120 700i: PW9120 1000i: PW9120 1500i: PW9120 2000i: (4) IEC-C13 (4) IEC-C13 (4) IEC-C13 (4) IEC-C13, (1) IEC-C19 PW9120 3000i: (4) IEC-C13, (1) IEC-C19
50
Specifications
7001000 VA: 6.2I x 16.2I x 9.6I (15.8 x 41.2 x 24.3 cm) 1500 VA: 6.7I x 17.5I x 10.8I (17.0 x 44.4 x 27.5 cm) 20003000 VA: 8.6I x 18.6I x 14.2I (21.7 x 47.2 x 36.1 cm) PW9120 700: PW9120 1000: PW9120 1500: PW9120 2000: PW9120 3000: PW9120 3000H: PW9120 3000B: 29 lb (13.2 kg) 35.5 lb (16.1 kg) 46.5 lb (21.1 kg) 82 lb (37.2 kg) 89 lb (40.5 kg) 89 lb (40.5 kg) 85 lb (38.5 kg) PW9120 700i: PW9120 1000i: PW9120 1500i: PW9120 2000i: PW9120 3000i:
Weight
51
Specifications
Table 7. Battery
Configuration 700 VA: (2) 12V, 7 Ah internal batteries; 24 Vdc 1000 VA: (3) 12V, 7 Ah internal batteries; 36 Vdc 1500 VA: (4) 12V, 7 Ah internal batteries; 48 Vdc 20003000 VA: (8) 12V, 7 Ah internal batteries; 96 Vdc PW9120 BAT-700: (4) 12V, 27 Ah; 24 Vdc PW9120 BAT-1000: (6) 12V, 27 Ah; 36 Vdc PW9120 BAT-1500: (8) 12V, 27 Ah; 48 Vdc PW9120 BAT-3000: (16) 12V, 27 Ah; 96 Vdc Sealed, maintenance-free, valve-regulated, lead-acid Approximately 4 hours to 90% usable capacity at nominal line voltage after full load discharge
EBM Configuration
Type Charging
NOTE Battery times are approximate and vary depending on the load configuration and battery charge.
52
CHAPTER
TROUBLESHOOTING
This section explains: S UPS alarms and conditions S How to silence an alarm S Service and support
53
Troubleshooting
Possible Cause The UPS is in Standby mode. The LCD has failed.
Action Press and hold the button until your hear the UPS beep (approximately one second). Contact your service representative. Connect the UPS to a power source for 24 hours to charge the battery. Perform a battery test (see Configuration Mode one page 31). If the battery test fails, see Replacing Batteries on page 44 to replace the battery. During extended power outages, save your work and turn off your equipment to conserve battery power. Verify that the equipment is properly connected to the UPS. Reset the circuit breaker (push the circuit breaker button or reset the switch). Reactivate the segment with the power management software or through the front panel (see Configuration Mode one page 31). The UPS is powering your equipment with its internal battery. If this is an extended power outage, save your work and turn off your equipment to conserve battery power. 2 minutes or less of battery power remains (depending on load and battery charge). Prepare for a shutdown. Save your work and turn off your equipment. The alarm cannot be silenced. See Replacing Batteries on page 44 to replace the battery.
UPS does not provide the The battery may be fully discharged because of: expected backup time. S long-term storage S frequent power outages S end of battery life The UPS operates normally, but some or all of the protected equipment is not on. The equipment is not connected to the UPS. The output circuit breaker (if applicable) is open. One of the load segments has been turned off. On-Battery 1 beep every 5 seconds. Utility power failure.
Replace Battery The battery needs replacing. 3 beeps every 5 seconds. Low Charge 3 beeps every 5 minutes. Output Overload 2 beeps per second. The battery voltage is low.
The UPS is charging the batteries and may not deliver full run time. The alarm continues until at least two minutes of run time is available. Remove some of the equipment from the UPS. The UPS automatically switches back to Normal mode when the capacity returns to an acceptable level. You may need to obtain a larger capacity UPS.
Power requirements exceed UPS capacity (110125% for 1 minute or 126150% for 10 seconds) or the load is defective. The UPS switches to Bypass mode.
54
Troubleshooting
Possible Cause The UPS is on battery, and the power requirements exceed UPS capacity (130% for 10 seconds or >130% for 1.5 seconds) or the load is defective. Ground wire connection does not exist or the line and neutral wires are reversed in the wall outlet. The UPS is performing a battery test. UPS internal temperature is too high.
Action Shutdown is imminent (30 seconds). Save your work and turn off your equipment. Turn off and unplug or remove utility power from the UPS. Remove some of the equipment from the UPS. Restart the UPS. You may need to obtain a larger capacity UPS.
Have a qualified electrician correct the wiring. To disable this alarm, see Configuration Mode on page 31.
Battery Test
None. The UPS returns to Normal mode when it completes a successful battery test. Shutdown is imminent. Save your work and turn off your equipment. Turn off the UPS. Clear vents and remove any heat sources. Ensure the airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative. Save your work and turn off your equipment. Turn off the UPS. Contact your service representative.
Output Short Constant beep. High Output Voltage Constant beep. Low Output Voltage Constant beep. High DC Bus 2 beeps per second.
55
Troubleshooting
Please have the following information ready when you call the Help Desk: S S S S S S Model number Serial number Version number (if available) Date of failure or problem Symptoms of failure or problem Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor nearest you.
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