MODEL PAPER MB0028 Production and Operations Management 1 mark questions QN Question 1 JIT refers to a) jump in time b) judge

in time c) just in time d) job in time

2 sets the quantity of each end item to be completed each week of the short range planning. a) master production schedule b) quarter schedule c) weekly schedule d) basic production schedule 3 is a management function whereby procurement, storage and issuance of the same for purposes of manufacturing the products or consumption are conducted. a) handling material control b) handling equipments c) managing workers d) managing the raw materials 4 are materials held at various locations in a production system. a) Store b) Godown c) Inventories d) Yard at every stage is necessary to derive competitive advantage. a) Controlling b) Coordinating c) Tasking d) Optimisation CAD refers to : a) Computer Aided Drafting b) Compter Assisted Drafting c) Computer Aided Design d) Computer Automated Design CIM refers to : a) Computer Integrated Machining b) Computer Integrated Manufacturing c) Compute Integrated Models d) Computer Integrated Mechanisms

8 helps in improving identification , pick up and repacking the materials in addition to relieving monotony of the workers.

a) computerisation b) digitization c) mechnanisation d) optimization 9 The factory, the location where all the activities take place, machinery and heavy equipments are kept is known as .; a) godown b) plant c) industry d) workshop 10 Methodologies, technology, toolings, fixtures - for establishing, maintaining and improving productivity are referred to as .; a) programs b) tasks c) duties d) processes 11 have to be established to enable the organisation to move towards leadership position. a) Quality systems b) Human resources systems c) Information systems d) Operations systems 12 To achieve excellence, a) information b) operations c) quality d) benchmarking processes are employed and international certification sought.

13 has become fundamental for an organizations existence because processes involved are automated and the flows cannot be interrupted. a) Technologymanagement b) Information systems c) Production management d) Assurance of quality 14 introduced the " science of management" a) Frederick Taylor b) Peter Taylor c) John Collins d) Meyer Collins 15 in the banking sector has resulted in ATMs which save the banks a huge amount of labour and it is found to have given greater customer satisfaction. a) Customization b) Internet c) Cost reduction d) Automation 16 CNC refers to . a) Controlled Network Coding b) ComputerNumerical Controlled c) Controlled Numerical Coding

d) Computerized Network Controlled 17 are used for inspection, identification and guidance a) Vision Sensors b) ATMs c) Scanners d) OCR ASRS refers to . a) Automated Statement and Reporting Systems b) Automated Sensing and Repeating Systems c) Automatic Sensing and Reflecting Systems d) Automated Storage and Retrieval Systems

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19 are designed so that the assembly tasks are performed in the sequence they are designed. a) Plant Layout b) Product Layouts c) Assembly Units d) Production Units 20 In the shop floor longer runs lead to a) higher productivity b) higher effeciency c) better utility d) better management _ and minimize the set up costs

21 is a process where the resultant effect of all factors both cost increasing and decreasing elements in each of them is analysed. a) Feedback b) Optimization c) Costing d) Estimation 22 means specifications of materials, finishes, characteristics and other features that are incorporated in the product of which the maker is aware and expects them to meet the customers needs. a) customization b) characterization c) specificaiton d) design 23 The degree to which the manufactured product or delivered service meets the parameters that have been incorporated in the design is referered to as . a) optimization b) conformance c) quality d) maintainablity 24 are graphical represenattaion of distribution of data. a) bar graph b) pie charts c) histogram d) frequency chart

25 This is a tool for classifying problem areas according to the degree of importance and attending to the most important. a) scatter diagram b) pie chart c) histogram d) pareto 26 PDCA cycle is also known as a) Pie chart b) Jurangs cycle c) Demings cycle d) Alfreds cycle .

27 is a total response that a business undertakes utilizing resources and delivering outputs that create value for the customer. a) Business process b) Business product c) Product management d) Product process 28 refers to a set of activities undertaken to optimise the business process for improving their performance, deliver better value for the customer, maximize the earnings and keep its head above competition. a) project management b) business process management c) total quality management d) resource management 29 Management is the technique of understanding the problems, needs and controlling the use of resources, such as cost, time, manpower, materials, etc. a) Project b) PERT c) CPM d) Management 30 It consists of the various activities of operations, resources and the limitations imposed on them. a) Process b) Management c) Project Cycle d) Product

31 It is a part of the project which consists of simple and routine instructions to achieve a desired result of any activity of the project. a) Process b) Management c) Project Cycle d) Product 32 This proposal contains the strategies adopted to market the product to the customers. a) Marketing b) Design c) Analysis d) Evaluation

33 In this phase the project manager and the teams members work on the project objectives as per the plan.

a) Marketing b) Design c) Analysis d) Execution 34 In this phase information is collected from the customer pertaining to the project and the requirements are analyzed. a) Marketing b) Design c) Analysis d) Execution 35 One can find out the variance and use the variance to analyze the various probabilistic estimates pertaining to the project in method. a) CPM b) PERT c) CPM d) ICT 36 Assist the team members, stakeholders, managers with necessary information and summary of the information shared to the higher level managers is one of the aspects of . a) DSS b) KBS c) PMIS d) EIS 37 Assists the managers in doing what if analyses about project staffing, proposed staffing changes and total allocation of resources is one of the aspect of . a) PMIS b) KBS c) DSS d) EIS 38 Help organizational learning by helping the members of the organization learn about project management is one of the aspects of . a) EIS b) KBS c) DSS d) PMIS 39 One of the objectives of information systems. a) MRS b) EIS c) TPS d) SCM 40 is enhancement of coverage and accuracy of management

SMD represents . a) single model description b) single machine description c) simple machine description d) single model deterministic 2 mark questions

QN Question 1 Just-in-time and Lean Manufacturing methodologies were developed to across the organisation. a) maximize , profits b) minimize, wastages c) minimize, contributions d) maximize , inventories CIM process helps in and a) manufacturing and packaging b) maximizing profits and minimizing losses c) optimising manpowwer and materials d) rapid production and better business . the

Accuracy of fulfillment of order is ensured by two basic factors : a) order extent and procurement extent b) procurement extent and billing extent c) billing extent and tax extent d) order extent and coverage extent

and

4 and refers to information management system which initiates, directs, monitors and collects feed back to enable efficient use of all other resources. a) supervision and execution b) planning and control c) delegation and supervision d) initiation and direction 5 With increases in and at all stages of the supply chain, flexibility has become vital to effect economies. a) production and profit b) revenue generation and efficiency c) variety of products and reduced lead time d) wastages and cost 6 Factors influencing Plant location can be broadly divided into two types namely . a) general factors and specific factors b) specific factors and specialized factors c) specialized factors and utility factors d) general factors and special factors and

7 The essence of planning is the determination of activities that need to be performed at a future date to meet demands that have been forecast based on and . a) product characteristics and specificaiton b) market surveys and forecasting c) prediction models and forecasting d) manpower and resource availability 8 Strategy means and a series of activities based on the evaluation of both internal and external environment, so as to maximise the yield. a) planning and supplementing b) implementing and coordinating c) pricing and planning d) evaluating and planning

9 Working for quality awards like and builds confidence of the customers. a) Deming and Pulitzer b) Malcolm Balridge and Pulitzer c) Deming and Malcolm Baldridge d) Balance Score card and Six Sigma

and

increases efficiencies in the organisation

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enables us to go into details at every stage of the process and verify the . a) process definitions, authenticity of information b) business process, adequacy of data c) business process, authenticity of information d) process definitions, adequacy of data

11 consider the following statements : i) The process in which interactions depends on the nature of work and dynamic and dependent on team innovations is closing process. Ii) the process in which the project is reviewed , findings afe reporeted and project performacne is analysed is executing process.. The statements are : a) both true b) both false c) true and false respectively d)false and true respectively. 12 Two of the process groups are initaiting processes and controlling processes. i) initiating process - recognition to start and establishing commitment. ii) controlling processes - formalizing acceptiace and bringing project to an ordelry end. The statements are a) Both are True b) Both are false c) true, false respectively d) false , true respectively. 13 Characteristics of project mindset are : i)Time It is impossible to improve the pace of the project by reducing the time frame of the process. The mindset is normally to work a comfort mode by stretching the time limits. ii) Processes- Project mindset lays emphasis on rigid processes. a) Both are True b) Both are false c) true, false respectively d) false , true respectively. 14 At a node 15 there are 4 predecessors. EST wrt each of the 4 predecessors is 35,32,30,31 days. What is the EST of the node 15? a) 35 days b) 32 days c) 31 days d) 30 days 15 At a node 11 there are 4 successors. LCT wrt each of the 4 successors is 27,43,18,37 days. What is the LCT of the node 11? a) 27 days b) 43 days c) 18 days d) 37 days

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If tm=7days, to=1days, tp=7days what is the value of sd (standard eviation) ? a) 0 day b) 1 day c) 2 days DMAIS represents . a) define, measure, analyse, improve, standardize b) define, monitor, analyse, improve, system c) define, monitor, analyse, integrate, standardize d) define, measure, analyse, integrate, system The agenda for a review should be well structured in terms of a) time and content b) content and list of participants c) list of participants and time d) roles and responsibilities and .

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19 The team should exhibit better control of their project about business . a) prospects, growth b) portfolio, profitability c) portfolio, prospects d) prospects, expandability 20 Success of JIT depends upon a lot of a) preparation and committed implementation b) teamwork and technology c) cooperation and effort d) information technology and planning 4 mark questions QN Question 1 Prodcution planning functions can be broadly identified as a) estimating , routing , distribution b) estimating , routing , scheduling c) estimating, distribution, collection d) distribution, collection, scheduling and

and then demonstrate better control

and

2 For efficient process of order picking by personnel, communication plays a vital role in any organisation and the directives they need to have are , and . a) simple, clear and straight b) straight, clear and easy c) precise, timely and appropriate d) accurate , timely and sufficient 3 The three major functions of any business organization are a) coordinating, organizing, delegating b) organizing, supervising, executing c) controlling, manning, procuring d) operations, marketing, finance , and .

Formulation of the strategy depends on the . a) assessments of strengths, understanding of the weaknesses, the nature of external environment and the resilience of the internal environment. b) understanding strategies, formulation of plans, utilization of resources, enabling oppurtunities c) resilience of internal environment, resilience of external environment, understanding strategies, enablling oppurtunitites d) decision making abilities, strategizing the actions, preparation of master plan, resource planning 5 Match the following : P)market analysis x) needs assessment Q)competitive priorities y) design analysis R)product design z) cost quality Which of the following is correct ? a) P-X, Q-Y, R-Z b) P-X, Q-Z, R-Y c) P-Y, Q-Z, R-X d) P-Z, Q-Y, R-X 6 All operation systems are based on criteria of , and a) output of product , specification of product and flow pattern b) input of product, characteristics of product and prices c) quality of services, operations and input of product d) decision making ability, input of product and output of product .

7 Consider the following statements : P) . Evaluation is done for the processes and quality assurance measures. Q) Sometimes suppliers are given total responsibility for design, procurement of materials, processing, quality and deliveries as per schedules. which of the following is correct ? a) Both are true b) Both are false c) true and false respectively d) false and true respectively. 8 The method used mainly where transportation costs either for distribution of products or collection of materials from different suppliers is the main criteria. a) Centre of gravity method b) Break even analysis c) Point rating method d) Factor rating method 9 PDCA stands for . a) Prepare, Develop, Control , Act b) Plan , Develop, Coordinate, Analyze c) Product, Devleopment, Cost, Analyze d) Plan , Do , Check, Act

10 caselet : small projects, big results Small projects may not be as glamorous or prestigious as their larger counterparts, but they're still important and still require project management. The most common mistake people make when executing small projects is thinking that because of the small amount of effort required, the project doesn't need planning at all, says Roberta Toledo, PMP, managing partner at Alpha Consultoria, a project management consultancy in Mexico City, Mexico. Project managers who opt to cut back on project management principles run several risks, says Margo O'Farrell, a teacher of project

management at TAFE Tasmania, a training organization in Tasmania, Australia. First, if the project manager becomes ill or otherwise unavailable, the project will probably come screaming to a halt. Failing to apply project management principles can also result in a lack of executive commitment, O'Farrell says. A project manager's reputation may be at stake, too. Even when a project is relatively small, the objective can be substantive. The amount of planning and process should be proportional to the project's scope. Finally, once the project is underway, project managers must find ways to keep team members focused on the goal-which can be particularly tricky on small projects. In the above description, which main principles of project management are being focused upon? (source: Karen M Kroll. PM Network. Drexel Hill: Jul 2007. Vol. 21, Iss. 7) a) features and cost b) quality and schedule c) cost and quality d) schedule and staff 11 In the analysis and evaluation phase, the following two are i) Trade Off Analysis - To analyze whether the project is technically, economically and practically feasible to be undertaken. ii) Feasibility study: To understand and examine the various alternatives which could be considered Which of the following is correct? a) Both are true b) Both are false c) true and false respectively d) false and true respectively. 12 In the analysis and evaluation phase, the following two are i) Project Evaluation : Evaluate expected profit, cost and risks involved. ii) Estimation : Estimate the project cost, effort required and functionality. Which of the following is correct? a) Both are true b) Both are false c)true and false respectively d) false and true respectively.

13 Match the following: (p) analyse (x)design of experiments, modeling (q) improve (y)cause and effect, failure modes, reliablity, decsion and risk (r)standardize (z)control charts, time series, procedural adherence, performance mgmt. Which of the following is correct? a) p-x, q-y, r-z b) p-y, q-x, r-z c) p-z, q-y, r-y d) p-z, q-x, r-y

14 Match the following: (p) analyse (x)data collection, detect metrics, sampling (q) improve (y)cause and effect, failure modes, reliablity, decsion and risk (r) measure (z)design of experiments, modeling Which of the following is correct? a) p-y, q-z, r-x b) p-y, q-x, r-z c) p-z, q-y, r-y d) p-z, q-x, r-y 15 Manufacturing flexibility has three dimensions namely : a) logistics, cost and variety b) location, movement, volume c) variety , volume and time d) logistics , location, time , and .