Primavera: Contract Manager Functional Overview
Primavera: Contract Manager Functional Overview
AMERICAS HEADQUARTERS THREE BALA PLAZA WEST BALA CYNWYD, PA 19004 USA P. +1.610.667.8600 1.800.423.0245 F. +1.610.667.7894 [email protected]
INTERNATIONAL HEADQUARTERS METRO BUILDING 1 BUTTERWICK LONDON W6 8DL, UK P. +44.20.8563.5500 F. +44.20.8563.5533 [email protected]
www.primavera.com
Copyright 2008 Primavera Technologies, Inc. All Rights Reserved. Primavera, the Primavera Sundial, Primavera Contract Manager, P6, P6 Primavera, Primavera Pertmaster, Pertmaster, and Primavera Inspire are trademarks or registered trademarks of Primavera Technologies, Inc. ProSight is a trademark or a registered trademark of Primavera ProSight Ltd. All other trademarks and registered trademarks are the property of their respective owners.
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Table of Contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . .2
By using Contract Manager, you will minimize delays, keep client costs low and accelerate completion time
Document Management . . . . . . . . . . . . . . . . . . . . . .4
project control. Construction project management involves groups of people representing different
disciplines, from project managers, contract managers and division managers to subcontractors, architects,
suppliers and clients all trying to collaborate on a multitude of issues and changes while juggling multiple
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workflow and approval process allow you to know who is accountable for key items, and eliminate surprises during the overall project.
budgets and deliverables is vital to the success of your projects and the future of your business. But this can
be challenging with slow responses, missed deadlines and late deliveries. Every unbudgeted change or delay in the schedule can result in increased costs, risks
and claims exposure. Contract Manager is a powerful solution that integrates these processes, brings together the entire project team and gives your organization confidence throughout the life of the project. Contract Manager is a document management, job cost and project controls solution that will increase construction project management efficiency and speed, while reducing schedule delays and risk. Built on a collaborative platform, Contract Manager alerts team members and collaborators to new RFIs, questions answered, potential issues and changes. It provides instant and easy access to the latest project information, including the latest drawings, approved submittals and daily events.
contractors are affected and if new equipment or materials are needed. With Primavera, you are prepared for the unexpected and have the power to negotiate details for final resolution.
Document Management
Primavera Contract Manager facilitates team interaction by displaying information and turnaround graphs that help project managers immediately identify who is holding up the document approval process and what is relevant to each project team member in order to keep the project going. Action lists, alerts and turnaround graphs help project managers immediately identify who is holding up the process, when it was required and if it will impact the budget or schedule.
options for creating, sharing and reviewing submittals in real time. Use the Drawings Log to maintain and identify drawings, specifications and other supporting documentation so you meet contractual requirements and ensure completion of your work. Track drawings through the Drawings Log, which maintains a history of drawing revisions along with the dates each revision was received and sent. Furthermore, drawings can be packaged as sets to
control and manage the design review process from schematic to construction drawings, as well as to manage the distribution of drawings to ensure everyone has the latest drawings required to construct the building. Use sets of documents to make certain contractors and vendors have the latest documents to bid for, construct and close out the job. Use Brava! 5.0 from Informative Graphics Corp. to view and redline files that are attached to Contract Manager documents. Just click an icon to view latest document, redlines, comments and annotations.
Primaveras Integrated Program Management (IPM) offering is the first and only integrated solution for construction that handles projects, contracts, changes and much more. This integrated, scalable solution links people, teams and projects. You can now control every aspect of a projects lifecycle, from the planning stages to the final deadline. And since Primavera IPM is role-based, it gives everyone exactly the functionality they need to fit their individual jobs. With Primavera IPM, you can ensure that everyone employees and subcontractors works toward the same goals: the success of the project.
Figure 1.1 Industry standard submittals workflow that can be configured to meet your needs.
Submittals Received
Submittals Sent
Submittals Returned
Submittals Forwarded
Transmittals
Dunning Letters
Correspondence Sent
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Figure 1.1.1 Managing submittals is simplified with an easy-to-view schedule of the submittal process.
F E AT U R E
BENEFIT Track all submittals and identify who is responsible, when each is due and if multiple reviewers are required. Use flexible workflow to create, share and review submittals. Group submittals into packages to handle complex assemblies. Record comments at each review cycle and review dates and status updates in one comprehensive screen. Track detailed information on status and responsibility, such as vendor, dates, status, package and more. Simplify the process of managing submittals with an easy-to-view schedule. Quickly identify critical submittal activities behind schedule. Keep track of who is responsible for what. Create a flexible workflow to establish multiple review cycles and multiple reviewers. Capture comments and status every step of the way. Save time and effort in document preparations by automatically creating transmittal letters to accompany shop drawing or other enclosures sent to appropriate parties for review. Maintain and identify drawings, specifications and other supporting documentation. Create drawing sets to document drawing revisions from the design review process, bid packages, drawing distribution and as-builts. Record ball-in-court (BIC), progress, phase and priority.
Submittals
Submittal Package
Submittal Log
Ball-in-Court (BIC)
Transmittals
Drawing Log
Drawing Sets
BENEFIT Run overdue reports to quickly view outstanding reviews and approvals. Automatically create dunning letters for overdue submittal items. Compare performance and response time by contractor. Use submittal turnaround graphs to view who is holding up the process, evaluate trends and take corrective action. Be alerted to required actions using the action list portal available from the dashboard. Ensure documents keep moving according to the defined workflow and distribution for timely responses. Create alerts to understand whether a design review is late and impacting material delivery, and whether it may ultimately impact the project end date. Simply establish a threshold for the alert as required by project or program. Link with P6 to identify installation activity and easily backtrack to identify required start and finish dates.
Figure 1.2 Track and record workflow distribution of design reviews, key deliverables, specifications and shop drawings. Identify days elapsed, days overdue and who is responsible.
Alerts
F E AT U R E
BENEFIT The entire project team can create, access and respond to RFIs. Appropriate field-level security restricts user access to the module, the document and data within the document. Group, sort and organize RFIs by vendor, status or contract to ensure questions are received and prompt responses are provided and shared with the project participants. Be alerted to required actions using the Action List Portal available from the dashboard. Ensure documents keep moving according to the defined workflow and distribution for timely responses. Use standard ball-in-court (BIC) workflow process to move documents, or take advantage of flexible workflow options based on type of RFI. Route RFIs where all review parties must approve or anyone can approve, or route RFIs for linear review and approval. Logical field-level security, including add, edit and view rights for documents, questions, answers and proposed solutions, ensures that the question from the field cannot be edited to suit answer. Compare performance and response time by contractor. Use RFI turnaround graphs to view who is holding up the process, evaluate trends and take corrective action.
Collaborative RFIs
RFI Logs
Figure 1.3 Use RFIs to solicit additional information or clarify some aspect of the project, such as procedures, equipment and materials. Quickly identify impact to the project, potential cost and schedule delays, and distribute to contractors impacted.
Flexible Workflow
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F E AT U R E
BENEFIT A complete issue tracking system organizes project information to resolve problems that can lead to contract changes or claims or impact the overall project schedule or completion cost. Create an electronic issue file to maintain an accurate history of events, compiling what happened, when it happened and who is accountable. Search for documents on the fly and quickly link them to issues. Search attachments such as Microsoft Word documents, spreadsheets, drawings and more.
Issue Tracking
Issue History
Search Figure 1.4 Link several documents of any type such as a submittal, daily report, RFI or even attached files to gather relevant documents related to a topic that led to a formal change order, such as an RFI.
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F E AT U R E
BENEFIT The Meeting Minutes Log contains a brief summary of every meeting documented for this project. Quickly understand the details for a meeting, easily add a new meeting or generate the agenda for the next meeting. Contract Manager automates the task of listing a meetings business items, starting with the previous meetings agenda so you don't overlook anything. As items are resolved, Contract Manager automatically crosses them off the list. Make copies for everyone at the meeting and even for those who just want to know what happened. Create BIC for the entire meeting, as well as for individual items discussed at the meeting. Set priority level for each business item so team members can concentrate on the most critical tasks. Notify users of any business items from the latest meeting that are due. Values in the alert indicate the number of days to the due date.
Figure 1.5 Capture all relevant and important information from latest meeting held, including outstanding items, who was supposed to attend and didnt, and if action is required.
Meeting Minutes
Distribution
Ball-in-Court (BIC)
Priority
Alerts
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F E AT U R E
BENEFIT Track all daily reports issued by the field or from contractors. An accurate history of project events is important in case you need to explain delays or justify costs, and it can be used to defend against litigation. For each daily report, enter project events and progress, including a description of physical conditions, a summary of the work accomplished at the job site, lists of resources used and delivered, a log of visitors to the site and a report of any problems encountered that day. Daily reports often contain several similar items. To reduce data entry time, use the Generate Wizard to create a copy of a daily report, then edit the copy to reflect any differences. Report work activity, equipment, field force, visitors, weather conditions and materials delivered. Changes are often identified in the field, due to errors and omissions, unforeseen conditions and the like. Initiate the change management workflow process from a daily report. You can include activities underway in which their early start and/or early finish dates include the day of the daily report from a linked Project Management project. Contract Manager then displays the Activity ID, percent complete, remaining duration, total float and description of each activity. As the field or contractor updates progress on those activities, you can automatically update the P6 schedule and review the changes for accuracy before applying to the project schedule.
Daily Reports Figure 1.6 Link several documents of any type such as a submittal, daily report, RFI or even attached files to gather relevant documents related to a topic that led to a formal change order, such as an RFI.
Progress Activities
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F E AT U R E
BENEFIT Capture and record all external e-mail correspondence to fully document all project communication. Contract Manager supports any IMAP/POP-compliant e-mail servers, including Microsoft Outlook, Lotus Notes and other popular e-mail servers. Record who e-mail was to, from and distributed parties. Capture all e-mail text, including subject line and body of an e-mail. Upload attached files, including scanned documents, PDFs and drawing files. Set options to import the e-mail on demand or use a predetermined batch processing that runs daily at a specific time.
E-mails Records
Batch Processing
Figure 1.7 Capture e-mail from an external e-mail system, such as Microsoft Outlook. Capture the entire body of an e-mail, any attached files and the corresponding parties.
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Change Management
Nothing is as predictable as changes in a construction project. Tracking, documenting, negotiating, getting paid and making payments for changes also are part of the job. Contract Manager gives you a better way to track the change process, create supporting documentation and analyze the financial and schedule impacts a change may have at any stage in the negotiation process.
and the schedule for the project. The Contract Manager Change Management processing window provides an overview of each change from the estimate phase to final approval for both budgeted and committed costs. Since the change process in a project differs according to the nature of the change and the companys process for recording and tracking changes, the Change Management module of Contract Manager enables you to create a customized workflow to meet your companys change management needs. Using Change Management simplifies the change process.
BENEFIT A complete change tracking system organizes change information that may impact the overall project schedule and total project cost. Develop standards and procedures based on classification of change, including unforeseen conditions, material delays or errors and omissions. Create custom layouts to group, sort and organize changes, and export to Microsoft Excel for quick reporting.
Layouts
Change Management provides one location to enter all necessary contract, contractor and costing information about a change. At any stage of the process, you can
see the current status of the change, including estimates, costs, documents and responsibilities of all parties.
Figure 2.1 At a glance, get a complete understanding of total costs of changes on a project or program.
Diagram 2.1 Change Management process workflow is based on standard change management processing and provides flexible configuration options to support an organizations or programs specific needs.
Estimated Cost
Quoted Cost
Negotiated Cost
Final Cost
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Figure 2.1.1 Capture, record and document the entire change process, including parties involved, schedule delays and costs, from initial estimate to approved change.
F E AT U R E
BENEFIT A complete change management workflow processing center captures and tracks each change, from the estimate phase to final approval, for both budgeted and committed costs. Customize document workflow based on program and organization deployment requirements. Route documents using standard ball-in-court (BIC) and date-driven approvals, or build custom workflows in which multiple parties are required to review and approve. Circulate approvals where all parties must approve, anyone can approve, or linear approval is required. Establish monetary limits per user. A central location enables you to enter all necessary contract, contractor and costing information about a change. At any stage of the process, you can see the current status of the change, including estimates, costs, documents and responsibilities of all parties. Use Contract Manager Change Management to notify the owner of any changes that might affect the schedule or value of the budget contract. Use Contract Manager Change Management to receive quotes from contractors or subcontractors and negotiate with both the owner and contractors or subcontractors to properly compensate the affected parties.
Centralized Processing
Notifications
Negotiations
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With Contract Manager, you can forecast project costs and simplify contract control. The Cost Worksheet enables you to review the detailed implications of every cost and profit element in your control. Analyze budgets and funding, review commitment documents and
record requisitions and invoices as they are received. The Cost Worksheet automatically collects and summarizes detailed cost elements from contract, requisitions, changes and purchase orders and dynamically displays them in one easy-to-read form.
Figure 3.0 Cost elements are summarized automatically based on project funds, budgets and commitments to date to analyze trends and predict cashflow. F E AT U R E Default Mark-up Values by Contract or Purchase Order BENEFIT Set default mark-up values for overhead, profit and other mark-up categories that you create. The default values are used in all mark-up calculations. Establish separate mark-up values for different contracts and purchase orders, and add mark-up values on the fly as needed. Establish different mark-up values based on total labor, material and equipment costs. Assign mark-up categories using a percentage rate or a flat amount for overhead and profit. Contract manager provides end-to-end process flows. Contract administrators can choose to maintain mark-up values and automatically roll them from proposed change orders (proposals) to the final change order used for approval. Funding Budget Budget Changes
Contracts Changes
Invoices
Requisitions
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Figure 3.0.1 Create layouts to group and organize job cost information for quick reports and analytics.
F E AT U R E
BENEFIT Organize budgets, funding accounts, commitments and actuals for a comprehensive view of the job, with detail for every cost item. Customize cost code definitions to enable Contract Manager to sort and display cost information in custom reports. For example, the cost code 06 100 D represents direct costs (D) related to rough carpentry (Construction Specifications Institute [CSI] division 06 100). Standardize cost definitions and share the cost code structure from one project to the next. Calculate the original budget amount for the project, approved revisions to the budget, revised budget amount, pending budget revisions, manual adjustments to the budget and the projected budget. Use the Cost Worksheet to understand original commitments, approved revisions to committed costs, the revised commitment to date, pending revisions to committed costs and estimated revisions to committed costs, and tally the overall projected commitment. Understand how job costs are being funded by outside sources, including state, federal and local agencies. As invoices are received and payments are made, automatically calculate actuals to date to get a complete picture of cash flow to date. The Cost Worksheet calculates the difference between budgeted and committed costs. Understand such variances as the original planned variance, approved variance to date, pending variance, and overall line item and job cost projected variances.
Cost Worksheet
Budgets
Commitments
Funds
Actuals
Variances
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Figure 3.1.3
Linear approval: workflow process in which reviewers are established linearly. Reviewer 1 must review and approve, and then Reviewer 2 receives notification to review and approve. Once all document reviewers approve the document, the document status is changed to approved.
Figure 3.1.1
Anyone can approve: workflow process in which all reviewers receive notification that a document requires review and approval. Once the first reviewer approves, the document status is changed to approved.
Figure 3.1.2
All must approve: workflow process in which all reviewers receive notification that a document requires their review and approval. Once all reviewers approve the document, the document status is changed to approved.
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F E AT U R E Contracts
BENEFIT Create, copy and manage all contract details, including both lump sum contracts and unit-price contracts. Organize all contracts, including committed, budgeted and custom contracts. Create layouts, group, sort, organize and subtotal for quick reports and analytics. Contract Manager includes a specification dictionary that is part of the MasterFormat standard coding system, which was developed by the Construction Specifications Institute (CSI) and Construction Specifications Canada (CSC). Use this dictionary as a starting point and modify as necessary for your type of business. Assign spec section item to best describe a contract. View at a glance the total cost, approved and pending changes and balance of contract. From the Contract Summary screen, use a single click to request updated policy information, create dunning letters for outstanding submittals, approve or reject changes and certify requisitions. Establish terms for payment requisitions and markups for changes by individual contract. Contract Manager is fully integrated with P6. Establish links to the schedule by identifying work packages associated with each contract from the P6 schedule. Alerts notify users of contracts that are not approved and when they are scheduled to start. Values entered in the alert are the number of days before or after the contract start date.
Contract Logs
Figure 3.2 Understand all details about a contract, including approval status, payments and changes to date, insurance compliance and submittal reviews.
Spec Section
Contract Summary
2 Clicks to Anywhere
Negotiate Terms
Schedule
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F E AT U R E
BENEFIT Contract Manager procurement enables you to enter and track information for procurement items and the related scope items that make up the procurement item, including materials, equipment or labor. Track bids from contractors on materials or jobs. Once an item is open for bid, track who is bidding, how much they bid for each procurement item and its individual components, and then award the procurement item and issue a contract or purchase order to the winning bidder. The top-down/bottom-up feature applies to procurement tables where values can roll up (add up into) into higher levels, and all levels are potentially editable. Use the re-sync feature to equalize the top-down/bottom-up calculations. Alerts notify users if the variance between the procurement estimate and the original commitments has reached a threshold. View procurement items for a job and understand the percentage of job awarded, classification goals and statistics by Construction Specification Institute (CSI) division. Understand the status of all bidders, including outstanding procurement items and items bid but not awarded, and compare lowest bidders and award procurement items. Using the Cost Worksheet, quickly understand total procurement estimate versus the original estimate to calculate estimation accuracy, buyout effectiveness and estimated gross profit.
Procurement
Figure 3.3 Create procurement items and initial estimate, track bids from contractors, compare bids and award lowest bidder with the click of a button.
Bid Management
Procurement Statistics
Bidder Statistics
Procurement Analysis
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Figure 3.4 With a single click, award contracts or purchase orders to the most qualified bidder.
Figure 3.5 Expedite payments with payment requisitions. Establish retainage by contract based on completed work and stored materials. Automatically collect approved change orders, and calculate retainage and payment due.
F E AT U R E Award Contract
BENEFIT Award a contract or purchase order to the winning bidder of procurement items. Award a single item or multiple items at the same time. Contract Manager offers great flexibility and is complete in managing the procurement process. Consolidate and create one line item in the contract/PO for each procurement item being awarded, or create individual line items for every scope and general item of each procurement item being awarded.
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F E AT U R E
BENEFIT Contract Manager creates payment requisitions, the schedule of values to accompany the requisition, the approved change orders and materials for delivery quantities and costs applicable to the requisition this period, and helps to certify the requisition by the contracting parties. Contract Manager can use lump sum and/or unit price line items from the contract to automatically create the requisition schedule of values. Save time and money by easily processing subsequent pay applications. Contract Manager provides options and moves money by automatically tallying previous application line items and finding approved change orders and materials delivered for inclusion. Contract Manager is tightly integrated with P6, so you can be sure a contractors payment is based on performance to date. You can automatically synch line items with tasks and calculate the this-period value based on percent complete to date. Contract Manager is based on AIA standards and allows you to use standard reports to form-fill the AIA G702 and G703 standard forms. Each contract is different, including payment terms. Choose from different options for calculating retainage either at the summary page based on percent of completed work or percent of stored materials, enter retainage amounts or percentage for each line item, or manually enter retainage in the contract summary. Contract Manager calculates tax and permissions to allow a requisition to exceed the original budgeted value based on the contract.
Payment Requisitions
Figure 4.1 Role-based dashboard displaying key performance indicators across multiple projects and programs.
Set Standards
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F E AT U R E
BENEFIT Role-based views display the key performance indicators and action-oriented portlets, including actions required, alerts and schedule status, that are relevant to each project participant. With your personalized Action List, documents awaiting your attention will no longer slip through the cracks. This cross-project, interactive to-do list enables you to quickly drill down to the most critical documents needing your attention.
Dashboards
The Safety module addresses the following: Establish alerts for managers to be notified when change requests or budget adjustments exceed a set monetary threshold, if contracts are not approved, if a contractors insurance is expired, and if safety incidents are reported. Define different types of alerts, set critical levels and subscribe to alerts. View the average turnaround time for RFIs based on criteria that you set. Group by vendor or spec section and configure turnaround time based on organization standards. Safety Violation Notices 2 Clicks to Anywhere Drill down from dashboard portlets to documents and take action. Close issues, respond to RFIs, complete meeting business items and much more. Display and run reports for a single project, multiple projects or programs enterprise-wide. Form 301
Automatic Alerts
F E AT U R E
BENEFIT Reports enable you to document each time there is an accident, injury or illness at a site. Also, record near miss items and use them for training to help prevent future mishaps. Once an injury or illness report is recorded, you can send an e-mail to a distribution list to inform contacts about what is documented. Inform a vendor of a potential hazard, and e-mail it to contacts in a distribution list. The safety module helps the employer and OSHA understand the extent and severity of work-related incidents. According to public law 910596, this form must be kept on file for 5 years following an incident. Contract Manager provides Form 301, one of the first forms a company must fill out when an injury or illness has occurred. Contract Manager provides Form 300, the log that must be completed for every work-related illness or injury. One form is required for each person involved. This summary is required to be posted at the workplace from February 1 to April 30 of the year following the one covered on the form. All employees and former employees are entitled to review Form 300 entries in their entirety upon request as part of OSHAs record-keeping rules.
Run Reports
Form 300
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The Primavera Integrated Program Management Solution (IPM) is the first and only integrated solution that handles construction projects, contracts, changes, and much more. This scalable solution links people, teams and projects so you can control every aspect of a projects lifecycle, from the planning stages to the final deadline. And since Primavera IPM is role-based, it gives everybody exactly the functionality they need to fit their particular job. With Primavera IPM you can be sure that everyone employees and subcontractors work toward the same goals: the success of the project.
F E AT U R E
BENEFIT Group and organize activities based on work package and link to committed contracts. Identify tasks and create activities for each contractor. Identify materials required and link costs and tasks required. One of the most important capabilities in an IPM solution is performancebased payments. By linking requisitions line items to activities, you can be sure you are paying the contract based on schedule performance to date. Monthly payments can be made based on schedule percent complete and are calculated automatically upon document creation. Many users will track design reviews in the schedule to plan for installation. However, Primavera IPM goes further to track when the item is reviewed so it can be ordered, fabricated and delivered in time to install. Using both P6 and Contract Manager, you can backtrack based on the installation activity and determine reasonable time required for review and approval. If a change occurs, Primavera IPM documents the entire process from initial estimate to final approval based on impact to project and contract cost and time delays. Once the change is approved, you can import relevant information to activities and update changes to schedule. Optionally require the field or contractors to submit daily reports. Each day, users can automatically receive their assigned tasks to be performed. Furthermore, you can collect status from the users, including activities completed and percent complete, etc. By using reflection processing in Primavera, you can collect this data, review it and then choose whether or not to merge the activity updates on an activity-by-activity basis.
Contracts
Figure 5.1 Project dashboards include costs, milestone status, critical activities behind schedule and latest RFIs and submittal status.
Performance-Based Payments
Design Reviews
Changes
Daily Reports
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Organizations can extend the project and cost-control capabilities to your existing systems with Contract Manager. Easily establish connections to existing enterprise applications, including ERP, (JD Edwards, Oracle Projects and SAP ), accounting and estimating.
Contract Manager comes complete with an XML API that enables organizations to create an integrated solution that best fits their requirements. Enter project data into the appropriate application and it will flow into your other systems.
Sample Reports
Report 1 Multiple Cost Worksheet Report
View cost information from multiple projects and programs. Group, organize and subtotal by cost account.
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