SAGE University, Indore
Institute Name: Institute of Engineering & Technology Department Name: Information Technology
Recommended Programs :
Semester I
B.Tech. Computer Science and Information Technology
Communication Skills & Personality
Course Name Course Code AECACCOS001T
Development
L T P N
Credit Hours Total Credits 3
3 0 0 0
Prerequisites
11th& 12th English
(if any)
The course objectives are as follows that students must be able to :
1. To educate the students about communication and to make them familiar with business
and general communication and feedback.
2. To enable the students to channelize the way they communicate by enhancing their
Course knowledge about verbal and Nonverbal communication.
Objectives 3. To train the students to develop skills on how to overcome the barriers of communica-
tion through transactional analysis process.
4. To describe the importance of SWOT analysis.
5. To give depth information about personalities.
6. To motivate students to set proper goals to become successful
UNIT- I: Identifying Common errors in writing Vocabulary building [9 hours]
Articles, Subject-Verb Agreement, Prepositions, Active and Passive Voice, Reported Speech:
Direct and Indirect, Sentence Structure, Acquaintance with prefixes and suffixes from foreign
languages in English to form derivatives, synonyms, and antonyms.
UNIT – II: Communication [9 hours]
Introduction Communication to Communication: Introduction, Meaning and Significance,
Process and Channels of Communication, Oral and Written Communication, 7 c’s of
Communication, Barriers to Communication and Ways to overcome them, Importance of
Principles for Effective Communication. Importance of Feed-back.
UNIT – III: Reading Comprehension [9 hours]
Course
Meaning and definition of Reading Comprehension, SQ3R method for reading, types of
Contents reading (up -ward, down word and horizontal etc) Reading Comprehension: Intensive reading
skills, rapid reading and Effective reading.
UNIT –IV: Developing Writing Skills [9 hours]
Planning, Drafting and Editing, Precise Writing, Précis, Report Writing: Features of writ-
ing a good Report, Structure of a Formal Report, Report of Trouble, Laboratory Report,
and Progress Report.
UNIT-V:Business Correspondence [9 hours]
Importance of Business Letters, Parts and Layout; Application, meaning of Quotation,
Calling/ Sending Quotation, Order, Complaint, E-mail and Tender.
Text books T1. ‘Technical Communication : Principles and practice’, Meenakshi Ra-
1
man and Sangeeta Sharma(Oxford)
T2.‘Effective Business Communication’, Krizan and merrier (Cengagelearning)
T3.‘Communication Skill, Sanjay Kumar and Pushlata,OUP2011
T4. ‘Practical English Usage Michael Swan OUP,1995.
T5. ‘Exercises in spoken English Parts I-III CIEFL, Hyderabad, OxfordUniversityPress’.
R1.Kaul: Effective Business Communication: Prentice Hall, New Delhi.
References R2.Sharma, R.C. and Mohan, Krishna. Business Correspondence and Report Writing.
R3.A Practical Approach to Business and Technical Communication.
After completing this course, students must be able to :
CO1.Understand different types of communication and the feedback methods.
Course CO2: Demonstrate Verbal and Nonverbal Communication.
Outcomes CO3:Analyze to overcome barriers of communication.
CO4: Understand about SWOT analysis, Motivation and concept of attitude.
CO5:Understand about planning and development.
Mapping of Course outcome with Program Outcomes, PSO’s, and Knowledge Levels
(As per Blooms Taxonomy)
Knowledge Levels (K1, K2,
CO/PO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12 PSO1 PSO2 PSO3 PSO4 …, K6)
CO1 1 3 3 2 K1, K2
CO2 3 3 2 3 3 3 1 K1, K2
CO3 2 2 3 3 3 3 3 K1, K2, K3,K4
CO4 1 2 1 3 2 3 2 3 1 K1, K2, K3
CO5 2 3 2 2 2 1 K1, K2, K3
High-3 Medium-2 Low-1
K1 =>Remember K2 =>Understand K3 =>Apply K4 =>Analyze K5 =>Evaluate K6 =>Create
Designed By: Checked By: Approved By:
Prof. Preeti Dubey Prof. Jeetesh Kumar Jain Dr. Snehlata Barde
(Name with Sign.) (Name with Sign.) (Name with Sign.)
