Chapter 1 - Introduction
Chapter 1 - Introduction
Using mathematical tools for business problems Basic concepts, models, and skills used extensively in businesses and organizations
Why QA?
Identify and formulate problems Choose relevant models and tools Make reasonable assumptions Apply problem-solving skills Consider a rich set of solutions Evaluate and make decision Measure performance
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Your Goal
Apply structured thinking on loosely defined business situations Understand underlying intuition of mathematical models Solve models effectively analytically or by using software tools Interpret your solutions in non-technical language
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Communication
MOODLE
Slides, FAQs, class schedule, and other materials
In-class exercises
Participation points (Name Card system)
Homework
Effort-based Tutorial sessions are compulsory
Group Project
4 to 5 members
Assessment
Exams (midterm 28%, final 38%) NO MAKEUP EXAM Homework In-Class and Tutorial Participation Project Total 66% 10% 7% 17% 100%
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Homework Policy
Strict due date/time enforced, no excuses Drop one, regardless of reason Must be handwritten unless asked otherwise
Academic Conduct
No disruptions in class
NO TALKING! NO CELL PHONE!
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Raw Data
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Developing a Model
Quantitative analysis models are realistic, solvable, and understandable mathematical representations of a situation
$ Sales
Y = b0 + b 1X
Developing a Model
Models generally contain variables (controllable and uncontrollable) and parameters Controllable variables are generally the decision variables and are generally unknown Parameters are known quantities that are a part of the problem
$ Advertising
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Developing a Solution
The best (optimal) solution to a problem is found by manipulating the model variables until a solution is found that is practical and can be implemented Common techniques are
Solving equations Trial and error trying various approaches and picking the best result Complete enumeration trying all possible values Using an algorithm a series of repeating steps to reach a solution
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Sensitivity analysis determines how much the results of the analysis will change if the model or input data changes
Sensitive models should be very thoroughly tested
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Changes occur over time, so even successful implementations must be monitored to determine if modifications are necessary
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Fixed cost
Fixed cost
Model Exercise
Mrs. Yim wants to sell witch hats for Halloween. The cost of each hat is $5 each, and the cost of renting a stand is $1000/day. To avoid a loss, how should she price the hats and how many are expected to be sold each day?
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Models can accurately represent reality Models can help a decision maker formulate problems Models can give us insight and information Models can save time and money in decision making and problem solving A model may be the only way to solve large or complex problems in a timely fashion A model can be used to communicate problems and solutions to others
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