Model Curriculum

QP Name: Storekeeper - Plumbing Projects

QP Code: PSC/Q0401

QP Version: 2.0

NSQF Level: 4

Model Curriculum Version: 2.0

Water Management and Plumbing Skill Council || Unit- 606 & 609, Tower-C, DLF Prime Towers, Phase-
1, Okhla, Delhi, 110020
 Table of Contents

Training Parameters ................................................................................................................................ 2

Program Overview .................................................................................................................................. 3
Training Outcomes .............................................................................................................................. 3
Compulsory Modules .......................................................................................................................... 3
Optional Module ................................................................................................................................. 4
Module Details ........................................................................................................................................ 5
Module 1: Introduction to the sector and the job role ...................................................................... 5
Module 2: Basics of plumbing ............................................................................................................. 6
Module 3: Setting up a plumbing store .............................................................................................. 7
Module 4: Upkeep of materials and stock .......................................................................................... 9
Module 5: Store Operations ............................................................................................................. 10
Module 6: Inbound and Outbound Documentation ......................................................................... 11
Module 7: Claims Documentation .................................................................................................... 13
Module 8: Health and safety............................................................................................................. 14
Module 9: Working effectively with others ...................................................................................... 16
Module 10: Employability Skills ........................................................................................................ 18
Module 11: Transport Coordination ................................................................................................. 21
Annexure ............................................................................................................................................... 23
Trainer Requirements ....................................................................................................................... 23
Assessor Requirements ..................................................................................................................... 25
Assessment Strategy ......................................................................................................................... 26
References ............................................................................................................................................ 27
Glossary ............................................................................................................................................. 27
Acronyms and Abbreviations ............................................................................................................ 28

1|Storekeeper- Plumbing Projects

 Training Parameters
Sector Plumbing

Sub-Sector Industrial / Non-Industrial Plumbing

Occupation Material Handling

Country India

NSQF Level 4

Aligned to NCO/ISCO/ISIC Code NCO-2015/ 4322.0101

Minimum Educational Qualification and 12th grade Pass

Experience OR
Pursuing 3rd year of 3-year diploma after 10th
OR
10th grade pass with 1-year NTC plus CITS (or NAC)
OR
8th grade pass with 2-year NTC plus 1-year NAC plus 1-year
CITS
OR
Previous relevant Qualification of NSQF Level (3 as Assistant
Plumber – General with 8th Grade Pass) with 2 Years of
experience Relevant
Pre-Requisite License or Training NA

Minimum Job Entry Age 20 years

Last Reviewed On 24-02-2022

Next Review Date 24-02-2025

NSQC Approval Date

QP Version 2.0

Model Curriculum Creation Date 24-02-2022

Model Curriculum Valid Up to Date 24-02-2025

Model Curriculum Version 2.0

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Minimum Duration of the Course 480 Hours

Maximum Duration of the Course 510 Hours

2|Storekeeper- Plumbing Projects

 Program Overview
This section summarizes the end objectives of the program along with its duration.

Training Outcomes
At the end of the program, the learner should have acquired the listed knowledge and skills.

• Perform preparatory tasks for setting-up a plumbing store at a plumbing work site.
• Execute tasks related to upkeep of plumbing store materials and supplies and ensuring their
availability
• Perform inbound and outbound documentation in a warehouse
• Adhere to health and safety practices at the workplace
• Work in an effective manner
• Demonstrate practices for optimizing resource utilization at the workplace
• Perform activities related to transport coordination

Compulsory Modules
The table lists the modules and their duration corresponding to the Compulsory NOS of the QP.

NOS and Module Details Theory Practical On-the-Job Total Duration

Duration Duration Training
Duration
(Mandatory)
PSC/N0401-Prepare for 65:00 Hours 90:00 Hours 25:00 Hours 180:00 Hours
Plumbing Store-
Operations
NOS Version No.: 1.0
NSQF Level: 4
Module 1: Introduction to 05:00 Hours 00:00 Hours 00:00 Hours 05:00 Hours
the sector and the job role

Module 2: Basics of 30:00 Hours 00:00 Hours 10:00 Hours 40:00 Hours
Plumbing
Module 3: Setting up a 30:00 Hours 90:00 Hours 15:00 Hours 135:00 Hours
plumbing store
PSC/N0402-Ensure 35:00 Hours 60:00 Hours 25:00 Hours 120:00 Hours
Upkeep and Availability
of Plumbing Store
Materials
and Supplies
NOS Version No.: 1.0
NSQF Level: 4

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 Module 4: Upkeep of 17:00 Hours 30:00 Hours 10:00 Hours 57:00 Hours
materials and stock
Module 5: Store 18:00 Hours 30:00 Hours 15:00 Hours 63:00 Hours
Operations
LSC/N0107- Perform 30:00 Hours 50:00 Hours 10:00 Hours 90:00 Hours
inbound and outbound
documentation in a
warehouse
NOS Version No.: 1.0
NSQF Level: 4
Module 6: Inbound and 15:00 Hours 25:00 Hours 05:00 Hours 45:00 Hours
outbound documentation
Module 7: Claim’s 15:00 Hours 25:00 Hours 05:00 Hours 45:00 Hours
documentation
PSC/N0136- Apply 10:00 Hours 05:00 Hours 00:00 Hours 15:00 Hours
health and safety
practices at the
workplace
NOS Version No.: 1.0
NSQF Level: 4
Module 8: Health and 10:00 Hours 05:00 Hours 00:00 Hours 15:00 Hours
safety
PSC/N0137- Work 10:00 Hours 05:00 Hours 00:00 Hours 15:00 Hours
effectively with others
NOS Version No.: 1.0
NSQF Level: 4
Module 9: Working 10:00 Hours 05:00 Hours 00:00 Hours 15:00 Hours
effectively
DGT/VSQ/N0102: 30:00 Hours 30:00 Hours 00:00 Hours 60:00 Hours
Employability Skills (60
Hours)
NOS Version No.: 1.0
NSQF Level: 4
Module 10: Employability 30:00 Hours 30:00 Hours 00:00 Hours 60:00 Hours
Skills
Total Duration 180:00 Hours 240:00 Hours 60:00 Hours 480:00 Hours

Optional Module
The table lists the modules and their duration corresponding to the Optional NOS of the QP.

Option 1: Transport Co-ordination

NOS and Module Details Theory Practical On-the-Job Total

Duration Duration Training Duration Duration
(Recommended)
LSC/N0109- Perform 05:00 Hours 20:00 Hours 05:00 Hours 30:00 Hours
transport coordination
NOS Version No. 1.0
NSQF Level: 4
4|Storekeeper- Plumbing Projects
 Module 11: Transport Co- 05:00 Hours 20:00 Hours 05:00 Hours 30:00 Hours
ordination
Total Duration 05:00 Hours 20:00 Hours 05:00 Hours 30:00 Hours

Module Details
Module 1: Introduction to the sector and the job role
Bridge Module

Terminal Outcomes:

• Explain the importance of plumbing industry.

• List the key responsibilities of a storekeeper for plumbing projects.
Duration: 05:00 Duration: 00:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes
• Outline the overview of the plumbing
industry.
• Discuss the scope of employment in the
contracting segment of the industry.
• List the key responsibilities of a storekeeper
– plumbing projects.
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Nil

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Module 2: Basics of plumbing
Mapped to PSC/N0401, v 1.0
Terminal Outcomes:

• List the processes conducted at the plumbing work site.

• Identify the various plumbing related materials, tools and equipment.
Duration: 30:00 Duration: 00:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes
• Outline the workflow, processes and
quality procedures followed in
organisations at the plumbing work site.
• Classify various types of materials used at
the work site.
• Identify the types and grades of different
pipe fittings and supports used in plumbing
systems.
• Distinguish between various fixtures,
fixture materials, finishes.
• Differentiate between different materials
and equipment used in fire protection
systems.
• List basic tools, lubricants and chemicals
required for plumbing operation at the
workplace.
• Recall terminologies related to plumbing
and fire protection systems
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Plumbing products based on type, grades and specifications; pipes, fittings, joints, accessories and
related hardware; plumbing tools and equipment; lubricants and chemicals used in plumbing
work.

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Module 3: Setting up a plumbing store
Mapped to PSC/N0401, v 1.0
Terminal Outcomes:

• Discuss ways of gathering information and supplies.

• Perform the steps to organise work area and equipment.
Duration: 30:00 Duration: 80:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Discuss the information mentioned in the • Demonstrate the extraction of relevant

material specification sheets and project information from work instructions and/or
documents. related project documents.
• State the importance of following work • Demonstrate the processes followed to
instructions received from the designated obtain required equipment and
personnel. infrastructure.
• Explain the risk and impact of not following • Calculate the space required for material
defined procedures/work instructions. storage.
• List the equipment and infrastructural • Perform steps to check that the storage
requirements of a plumbing store at the space is free from health and safety hazards.
work site, and their authorized sources.
• Summarize the factors to be considered to
estimate the space required for stock
storage.
• Discuss the importance of co-ordinating
with the relevant department in
organisations to ensure adequate space and
proper functioning of store-keeping
software in computers.
• Deliberate on the importance of following
organization's policies on delivery
standards, safety and hazards for a
plumbing store.
• Classify the various plumbing materials,
tools, equipment, lubricants and chemicals
to be stored.
• List the various types of suppliers to be
contacted for procuring stock.

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• Recall the various store related information
to be recorded and the relevant software
used for the same.
• Discuss the importance of co-ordinating
with the IT department to ensure proper
functioning of store-keeping software in
computers.
• Outline the importance of following
organizational procedure for reporting the
work progress with respect to setting up the
plumbing store.

Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Storekeeping resources (such as storage media, logbooks, entry registers, Microsoft Excel etc.);
plumbing materials, tools and equipment; product catalogues, relevant project documents and
client briefings, plumbing products based on type, grades and specifications; pipes, fittings, joints,
accessories and related hardware; plumbing tools and equipment; lubricants and chemicals used
in plumbing work.

8|Storekeeper- Plumbing Projects

Module 4: Upkeep of materials and stock
Mapped to PSC/N0402, v 1.0
Terminal Outcomes:

• Perform steps for the upkeep of materials and other stock related to the store.
Duration: 17:00 Duration: 25:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Discuss the Plumbing Storekeeper’s role in • Demonstrate the procedures for receiving,
ensuring upkeep of materials and stock. unloading and shelving material supplies as
• Describe the various stock-related duties. per work requirements.
• Discuss the risk and impact of not following • Show how to perform various stock-related
defined procedures/work instructions for duties such as inwarding, outwarding,
upkeep of materials and stock returning, packing, costing, and labelling of
• Explain the properties of materials required supplies as per defined procedures
at the plumbing work site. • Demonstrate measures that can be taken to
• State the best practices used for stacking ensure safety and security of the materials
and preserving materials as per under custody.
manufacturer instructions. • Perform the steps to inspect deliveries in
• Elaborate on the importance of maintaining order to identify any damage and
the inspection and test plans for piping discrepancies.
activities. • Demonstrate the process of rotation the
• Discuss the importance of applying storage stocks.
related guidelines as per organisational
procedures and manufacturer's instruction
manual.
• State the International Standards
Organisation (ISO) and Indian Standards to
be complied with, for executing store
activities.

Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Storekeeping resources (such as storage media, logbooks, entry registers, Microsoft Excel etc.);
plumbing materials, tools and equipment; product catalogues, relevant project documents and

9|Storekeeper- Plumbing Projects

 client briefings, Plumbing products based on type, grades and specifications; pipes, fittings, joints,
accessories and related hardware; plumbing tools and equipment; lubricants and chemicals used
in plumbing work.

Module 5: Store Operations

Mapped to PSC/N0402, v 1.0
Terminal Outcomes:

• Perform the activities involved in ensuring availability of materials and stock in the store.
• Perform the steps to issue, track and dispose stock.
• Employ appropriate procedures to carry out monetary and administrative operations for the
store.
Duration: 18:00 Duration: 25:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Discuss the Plumbing Storekeeper’s role in • Perform the steps involved in physical
ensuring availability of materials and stock. verification of materials in the store.
• Elaborate on the importance of monthly • Demonstrate co-ordination activities for
physical verification and supervision of disposal of surpluses, handling of freight,
materials. movement of equipment and necessary
• Explain how to select the materials based on minor repairs through role-plays.
preliminary information received from • Demonstrate the processes for issuance,
materials specialist. tracking and charging of complimentary,
• Describe practices adopted to ensure the reusable and chargeable materials
availability and proper functioning of respectively.
material handling equipment in • Perform the steps involved in claiming
coordination with relevant personnel. reimbursements.
• Elaborate on the importance of MIS for
stakeholders and the information to be
shared.
• Discuss the tools and procedure used for
MIS and reporting.
• Explain the accounting process for
reimbursements and record keeping.
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements

10 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 Storekeeping resources (such as storage media, logbooks, entry registers, Microsoft Excel etc.);
plumbing materials, tools and equipment; product catalogues, relevant project documents and
client briefings, plumbing products based on type, grades and specifications; pipes, fittings, joints,
accessories and related hardware; plumbing tools and equipment; lubricants and chemicals used
in plumbing work.

Module 6: Inbound and Outbound Documentation

Mapped to LSC/N0107, v 1.0
Terminal Outcomes:

• Perform the steps for checking inbound and outbound documents.

• Demonstrate the processing of inbound and outbound documents.

Duration: 15:00 Duration: 25:00

Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Describe the overall process in plumbing • Perform the steps to carry out arithmetic
related warehouse operations check on sample packages and their
• Explain the importance of a storekeeper’s documentation to verify accuracy of
role in inbound and outbound numbers.
documentation. • Perform appropriate checks for ensuring
• Illustrate the reporting structure and availability and correctness of air way bill,
escalation matrix provided to a storekeeper bill of lading, fumigation certificate, PGA
in companies to support and expedite (Participative Government Agencies)
inbound and outbound documentation documentation, customs documentation
activities etc.
• Elaborate on the use of electronic tools like • Display the preliminary quality process for
computers, printers and hand-held data inbound damaged and tampered packages.
management devices while dealing with • Create a sample inbound documentation.
inbound and outbound documentation. • Demonstrate the checks to be made on the
• List different material handling equipment delivery manifest and packages to verify
and their uses for checking the packages. accuracy in documentation and the
• Describe various inventory counting packages.
methods and processes. • Demonstrate the preliminary quality checks
• Discuss the different types of goods being to be made on outbound packages for
handled damages.
• Discuss the precautions and procedures • Draft a sample outbound documentation.
with respect to handling of special items and • Demonstrate how to update the ERP with
dangerous goods. information like delivery status, failed
• List the mandatory documents to be deliveries, outbound documentation
checked in the packages, before unloading. entries, etc.
• Discuss the various checks to be performed
on the outbound manifest and packages to

11 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 verify accuracy in documentation and the
outbound packages.
• Explain the procedures for dealing with loss
or damage to goods.
• State the importance of following the policy
and quality standards related to inbound
and outbound documentation generally
adopted in plumbing related companies.
• Discuss the use of labels and types of coding
system followed to label items.
• Elaborate on the importance of following up
with the delivery team and updating status
of the delivery in the system.
• Describe the key features of the ERP system
used for plumbing stores and the
information that is maintained regarding
inbound and outbound documentations
using the same.
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Documents such as bill of materials (BOM), purchase requisition, purchase order, materials
receipt note (MRN), goods received note (GRN), stores requisition note; material transfer note
(MTN), bin card, stores ledger, cash books, ledger registers, Microsoft Excel, ERP software and
documents such as stock/inventory reconciliation, receipts, records and withdrawals of the
stockroom, MIS reports, inspection and test plans; plumbing materials and supplies.

12 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
Module 7: Claims Documentation
Mapped to LSC/N0107, v 1.0
Terminal Outcomes:

• Perform the steps involved in preparation of claims documentation.

Duration: 15:00 Duration: 25:00

Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Explain the importance of a storekeeper’s • Read the claims form to determine the
role in insurance claims documentation. reason for claims
• List the documents which form a part of • Perform a visual inspection of the
insurance claim documentation. quarantined goods to check if reason of
• Recall the initial documents to be gathered claim given in the claims form is appropriate.
for claims such as the list of claims, • Apply appropriate techniques to check if the
individual claim forms, claims processing samples are outdated or filed timely.
checklist and inspection checklist. • Conduct a check of all the required
• State the claims related information to be documents against the claims processing
maintained in the ERP system. checklist.
• Illustrate the escalation process for false or • Demonstrate how to complete the
outdated claims. processing of the claim documentation.
• Elaborate on the process of forwarding the
claims documents to the concerned
insurance companies along with evidence
post internal approval.
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Documents such as bill of materials (BOM), purchase requisition, purchase order, materials
receipt note (MRN), goods received note (GRN), stores requisition note; material transfer note
(MTN), bin card, stores ledger, cash books, ledger registers, Microsoft Excel, ERP software and
documents such as stock/inventory reconciliation, receipts, records and withdrawals of the
stockroom.

13 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
Module 8: Health and safety
Mapped to PSC/N0136, v 1.0
Terminal Outcomes:

• Describe the various risks and hazards at the workplace and their preventive and corrective
measures
• Employ preventive and corrective measures to protect self and others from common
workplace hazards and risk
Duration: 10:00 Duration: 15:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes
• Differentiate between risks and hazards. • Perform inspection of a work area in order
• Discuss the specific safety and health to identify risks and hazards.
related problems faced in domestic, • Apply various health and safety precautions
commercial and institutional setups. to be taken during plumbing work.
• List the various types of hazards (such as • Apply personal and workspace hygiene and
physical, fire, chemical compounds and sanitation practices.
electrical) that could affect the work • Dramatize workplace emergency and
process. evacuation procedures using role plays.
• List the various hazardous environments • Demonstrate the correct use of fire
and common hazards that can occur during extinguishers.
plumbing installation and maintenance • Dramatize, using role play, safe methods of
along with their precautions and remedial freeing a person from electrocution.
measures. • Perform appropriate first aid treatment for
• Discuss the importance of various types of various conditions such as bleeding, burns,
personal protective equipment (PPE). choking, electric shock and poisoning and
• Discuss where the general health and safety injury.
equipment commonly is kept at the • Demonstrate the process of providing
workplace. cardiopulmonary resuscitation (CPR).
• Explain the various types of safety signs and
their significance in the work process.
• Discuss various causes of fire and
precautionary activities to prevent the fire
accident.

14 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 • List the different techniques that employ
various methods (such as using
extinguishers, water hose, sprinklers, sand
bucket, wet blanket, etc.) and materials
such as water, powder, foam, CO2, fire
extinguishing chemical, sand, blanket, etc.
used for extinguishing fire as per the type (as
per class A, B, C and D).
• Describe rescue techniques applied during a
fire hazard or electrocution.
• Discuss appropriate basic first aid treatment
relevant to the condition e.g. shock,
electrical shock, bleeding, minor burns,
poisoning, eye injuries etc.
• Discuss potential injuries and health
problems associated with incorrect handing
of tools and equipment.
Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Personal protective equipment (such as eye protector, hard hats, safety belts, gloves, protective
clothing), plumbing tools and materials, power tools, required machinery, fire extinguisher, first
aid kit.

15 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
Module 9: Working effectively with others
Mapped to PSC/N0137, v 1.0
Terminal Outcomes:

• Apply effective communication techniques.

• Demonstrate teamwork and a positive attitude.
• Demonstrate responsible and disciplined behaviour.
Duration: 10:00 Duration: 15:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• State the importance of effective • Demonstrate techniques used for ensuring

communication in the workplace. timely receipt of complete information and
• List various people that one is required to instructions from appropriate sources.
communicate and coordinate with, in an • Apply practices that improve effectiveness
organisation and their hierarchical while providing information.
relationship. • Demonstrate the use of inclusive language
• List various components of effective (verbal, non-verbal and written) that is
communication. gender, disability and culturally sensitive.
• State the importance of using inclusive • Illustrate the use of appropriate tone, pitch
language (verbal, non-verbal and written) and language to convey politeness,
that is gender, disability and culturally assertiveness, care and professionalism.
sensitive. • Dramatize a situation to show effective
• State the importance of teamwork and team work.
developing effective working relationships • Dramatize (through role-play) disciplined
for professional success. behaviours at the workplace.
• Discuss the importance and ways of • Dramatize (through role-play) the process of
managing interpersonal conflict effectively. scalation of grievances and problems.
• Discuss how to express and address • Recognize indicators of harassment and
grievances appropriately and effectively. discrimination based on gender, disability,
• State the importance of ethics and discipline caste, religion, colour, sexual orientation
for professional success. and culture at workplace.

16 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 • Explain what constitutes disciplined • Demonstrate practices to eliminate
behaviour and integrity for a working personal bias based on gender, disability,
professional. caste, religion, colour, sexual orientation
• Discuss the legislation, standards, policies, and culture from routine transactions.
and procedures relevant to own
employment and performance conditions.
• Discuss importance of dress code in
organisations.
• Explain the impact of gender, disability,
cultural and age-related biases,
stereotyping at the workplace and in
society.
• List the different types of disabilities and the
challenges faced by persons with disability
(PwD).
• State the laws, acts, provisions and schemes
defined for PwD by the Government bodies.
• Discuss gender, disability and cultural
biases, stereotypes and impact on others.
• Discuss basic gender concepts such as
gender power relations, gender roles,
access and control, gender sensitivity,
gender equity and equality.
• Discuss the importance of gender sensitivity
and equality.
• List the indicators of harassment and
discrimination based on gender, disability,
caste, religion or culture that occurs at a
typical workplace.
• State general organisational norms and
procedures applied to protect against
harassment and discrimination.
• Discuss the importance of reporting
incidents of harassment and discrimination
to appropriate authority.

Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Nil

17 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
Module 10: Employability Skills
Mapped to DGT/VSQ/N0102, v 1.0
Terminal Outcomes:

• Describe the importance and values of employability skills and apprenticeship opportunities
to meet job demands.
• Explain basic communication skill, digital and financial literacy skills for customer-oriented
outcome.

Duration: 30:00 Duration: 30:00

Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Discuss the Employability Skills • Show how to practice different

required for jobs in various industries environmentally sustainable practices.
• List different learning and employability • Show how to use basic English
related GOI and private portals and sentences for everyday conversation in
their usage different contexts, in person and over
• Explain the constitutional values, the telephone
including civic rights and duties, • Read and interpret text written in basic
citizenship, responsibility towards English
society and personal values and ethics • Write a short note/paragraph / letter/e
such as honesty, integrity, caring and -mail using basic English11. Create a
respecting others that are required to career development plan with well-
become a responsible citizen defined short- and long-term goals
• Discuss importance of relevant 21st • Demonstrate how to communicate
century skills. effectively using verbal and nonverbal
• Exhibit 21st century skills like Self- communication etiquette.
Awareness, Behavior Skills, time • Create sample word documents, excel
management, critical and adaptive sheets and presentations using basic
thinking, problem-solving, creative features
thinking, social and cultural awareness, • Create a professional Curriculum Vitae
emotional awareness, learning to learn (CV)
etc. in personal or professional life.

18 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 • Describe the benefits of continuous
learning.
• Explain the importance of active
listening for effective communication
• Discuss the significance of working
collaboratively with others in a team
• Demonstrate how to behave,
communicate, and conduct oneself
appropriately with all genders and PwD
• Discuss the significance of escalating
sexual harassment issues as per POSH
act.
• Outline the importance of selecting the
right financial institution, product, and
service
• Demonstrate how to carry out offline
and online financial transactions, safely
and securely
• List the common components of salary
and compute income, expenditure,
taxes, investments etc.
• Discuss the legal rights, laws, and aids.
• Describe the role of digital technology
in today’s life.
• Demonstrate how to operate digital
devices and use the associated
applications and features, safely and
securely
• Discuss the significance of displaying
responsible online behavior while
browsing, using various social media
platforms, e-mails, etc., safely and
securely
• Utilize virtual collaboration tools to
work effectively
• Explain the types of entrepreneurship
and enterprises
• Discuss how to identify opportunities
for potential business, sources of
funding and associated financial and
legal risks with its mitigation plan
• Describe the 4Ps of Marketing-Product,
Price, Place and Promotion and apply
them as per requirement
• Create a sample business plan, for the
selected business opportunity
• Describe the significance of analyzing
different types and needs of customers

19 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
 • Explain the significance of identifying
customer needs and responding to
them in a professional manner.
• Discuss the significance of maintaining
hygiene and dressing appropriately
• Use various offline and online job
search sources such as employment
exchanges, recruitment agencies, and
job portals respectively
• Discuss the significance of maintaining
hygiene and confidence during an
interview 36. Perform a mock
interview
• List the steps for searching and
registering for apprenticeship
opportunities

Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Energy-saving devices, Non-recyclable, recyclable and reusable waste

20 | S t o r e k e e p e r - P l u m b i n g P r o j e c t s
Module 11: Transport Coordination
Mapped to LSC/N0109, v 1.0
Terminal Outcomes:

• Display the coordination activities to be undertaken with internal teams and transport
operators.
Duration: 06:00 Duration: 24:00
Theory – Key Learning Outcomes Practical – Key Learning Outcomes

• Elaborate on the importance of the • Perform the steps involved in preparation of

storekeeper’s role in transportation documentation related to finalisation of
workflow. transporter.
• Illustrate the reporting and escalation
• Roleplay a situation on how to coordinate
structure available in companies to support
with a transporter for a pickup.
and expedite transportation activities.
• List key policy and quality standard features • Perform the checks carried out to ensure
with respect to transportation in plumbing that the transporter documents are in order
related companies. during pick up.
• Discuss different types of shipments being • Demonstrate the process of reporting the
handled and the precautions and pickup and transport timing.
procedures with respect to them. • Apply appropriate methods to if the cargo is
• Discuss types of trucks used for different properly arranged in loading bay in
types of goods. adherence to consolidation chart and in
• List the criteria for identifying and finalizing correct quantity.
transporters based on shipping • Demonstrate the process of updation of
requirements of clients. transport information in ERP.
• Illustrate the cost analysis for transport
• Explain the importance of communicating
the cost analysis clearly to the client and
obtaining the client’s approval.
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 • Elaborate on the importance of informing
the supervisors in various departments
regarding the pickup and transport timing.
• Summarise main elements of
transportation documentation.
• Explain how to identify different
geographical locations from the
documentation.
• Discuss the importance of timely resolution
of the transportation problems and,
complaints and queries.
• State transportation related information
that that is maintained in the ERP system.

Classroom Aids:
Computer, Projection Equipment, PowerPoint Presentation and software, Facilitator’s Guide,
Participant’s Handbook
Tools, Equipment and Other Requirements
Computer, printer, transportation documentation, Warehouse management system (WMS)
software, Enterprise Resource Planning (ERP) system, etc.

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 Annexure
Trainer Requirements

Trainer Prerequisites
Minimum Specialization Relevant Industry Experience Training Experience Remarks
Educational
Qualification Years Specialization Years Specialization

B. Tech/ BE Civil or 3 Plumbing/Storekeeping 1 Plumbing/Storekeeping

Mechanical
Engineering

Diploma Civil or 4 Plumbing/Storekeeping 1 Plumbing/Storekeeping

Mechanical
Engineering
CITS Plumbing
Certified
Trainer

Trainer Certification
Domain Certification Platform Certification

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 Certified for Job Role: “Storekeeper – Plumbing Recommended that the Trainer is certified for the
Projects” mapped to QP: “PSC/Q0401, v2.0”. Job Role: “Trainer”, mapped to the Qualification
Minimum accepted score is 80%. Pack: “MEP/Q2601”. Minimum accepted score as
per MEPSC guidelines is 80%.

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Assessor Requirements

Assessor Prerequisites
Minimum Specialization Relevant Industry Experience Training/Assessment Remarks
Educational Experience
Qualification Years Specialization Years Specialization

M. Tech Civil or 2 Plumbing/Storekeeping 2 Plumbing/Logistics

Mechanical
Engineering

B. Tech Civil or 4 Plumbing/Storekeeping 2 Plumbing/Logistics

Mechanical
Engineering
Diploma Civil or 5 Plumbing/Storekeeping 4 Plumbing/Logistics
Mechanical
Engineering

Assessor Certification
Domain Certification Platform Certification
Certified for Job Role: “Storekeeper – Plumbing Recommended that the Assessor is certified for
Projects” mapped to QP: “PSC/Q0401, v2.0”. the Job Role: “Assessor”, mapped to the
Minimum accepted score is 80%. Qualification Pack: “MEP/Q2701”. Minimum
accepted score as per MEPSC guidelines is 80%.

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Assessment Strategy
Assessment is done through third parties who are affiliated to IPSC as Assessment Body. Assessors
are trained & certified by IPSC through Training of Assessors program. The assessment involves two
processes. The first process is gathering the evidence of the competency of individuals. The second
part of the assessment process is the judgement, based on the evidence as to whether a person is
competent as per the standard or not. The assessment plan contains the following information:

• What will be assessed, i.e. the competency based on each NOS

• How assessment will occur i.e. methods of assessment
• When the assessment will occur
• Where the assessment will take place i.e. context of the assessment (workplace/simulation)
• The criteria for decision making i.e. those aspects that will guide judgements and
• Where appropriate, any supplementary criteria used to make a judgement on the level of
performance.

The assessment is conducted through theory, viva voce and practical.

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References
Glossary

Term Description

Declarative Declarative knowledge refers to facts, concepts and principles that need to
Knowledge be known and/or understood in order to accomplish a task or to solve a
problem.
Key Learning Key learning outcome is the statement of what a learner needs to know,
Outcome understand and be able to do in order to achieve the terminal outcomes. A
set of key learning outcomes will make up the training outcomes. Training
outcome is specified in terms of knowledge, understanding (theory) and
skills (practical application).
OJT (M) On-the-job training (Mandatory); trainees are mandated to complete
specified hours of training on site

OJT (R) On-the-job training (Recommended); trainees are recommended the

specified hours of training on site
Procedural Procedural knowledge addresses how to do something, or how to perform a
Knowledge task. It is the ability to work, or produce a tangible work output by applying
cognitive, affective or psychomotor skills.
Training Outcome Training outcome is a statement of what a learner will know, understand
and be able to do upon the completion of the training.
Terminal Outcome Terminal outcome is a statement of what a learner will know, understand
and be able to do upon the completion of a module. A set of terminal
outcomes help to achieve the training outcome.

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Acronyms and Abbreviations

Term Description

QP Qualification Pack
NSQF National Skills Qualification Framework
NSQC National Skills Qualification Committee
NOS National Occupational Standards

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