State of Managers Report-2025
State of Managers Report-2025
Managers
Report 2025
Editors’ Note
The State of Managers Report 2025, derived through data from the Great People Manager Study® 2025, offers an in-depth
exploration of the people management landscape in India. Amid a rapidly evolving business environment, characterized by
technological disruptions, generational shifts, and the growing need for adaptability, this report presents a research-backed
analysis of the essential role people managers play in shaping organizational success.
In today’s ecosystem, knowing how to manage people relationships is one of the core requirements for any working professional,
as business impact metrics are driven by behaviours of people managers.
AI-powered analysis of around 10,000 managers, through assessment with around 50,000 employees, across 10 prominent
industries, in 2024, allows us to examine the behaviours, challenges and opportunities the people managers of India face. Through
this report, we identify that increasing Attrition, Burnout and Toxicity are the concerns India needs to be prepared for, in the
coming years. We find out various demographic groups that may need special focus, along with actionable insights on how to
coach them towards the right behavioural evolution, to minimise the impact of the predicted challenges.
This report demonstrates the solution to these impending challenges is “Great Manager to Work With™”. By creating a profile of
such leaders, and speaking about their appreciated actions, this analysis shows how organisations need to work on creating a
culture of greatness in people manager effectiveness. Today’s managers need to listen to their teams, care for them, guide them
in their work and life, treat them fairly, and recognise the ones who deliver, while applying empathy, on their path to greatness.
Table of Contents
Conclusion 38-41
The Changing Definition
of a People Manager
Section I
The Changing Definitition of a People Manager
This report reveals how managers, whether frontline, mid-level, or senior leaders,
or those working in domain-heavy functional roles; need to work on their
behaviour with people in order to influence business metrics such as attrition or
managerial performance. For example, a technology manager performs better
when they involve their teams in decisions thus controlling their attrition.
Page 2
The Changing Definitition of a People Manager
Page 3
The Changing Definitition of a People Manager
Footnote:
1.We evaluated 8783 number of managers across levels and functions in this cycle of Great People Manager Study® 2024
2.Through ML models, we identified the behaviours that significantly impact their team’s intent to stay at the organisation
3.The top (most significant) behaviour in each group is mentioned
4.This displays how behaviours associated with people management is important across functions and levels, and there is no choice for every type of manager, but to be an effective people manager Page 4
People Management Trends of India
2024
Section II
People Management Trends of India 2024
4 Middle aged top management leaders need to check if they are causing burnout
and toxicity in their teams
Page 6
People Management Trends of India 2024
Manufacturing 85.5
Education 85.3
BFSI 84.9
Overall - 84.3
Electronics 84.0
Consulting 83.4
Footnote:
Average People Manager Effectiveness Scores (out of 100) across Industries, compared with overall average Page 7
People Management Trends of India 2024
Fair Treatment
Difference Value 8.10
Managers who encourage fun and celebrations in workplace lead to 10% decrease in burnout levels among their team members
Footnote:
1.Burnout Index is normalised to a base of 100
2.These behaviours show the maximum difference between top and bottom quartile scorers
3.These are the behaviours of Indian managers that should be under special focus to tackle burnout
Page 9
People Management Trends of India 2024
Manufacturing Industry
Manager Top Management Leaders in Mid-level
managers in the age group
Group the age group of 45-54 years
of 35-44 years
Sales Managers
Footnote:
1. Burnout Index is calculated for all managers
2. The groups have been identified through an algorithm that scans various demographic group combinations, and selects the highest ones, with statistically significant count
3. The behaviours that impact the burnout index for these groups are calculated through ML models used in identifying significance of impact
Page 10
4. The suggestions are captured through analysis of comments, followed by ML-based grouping of various comments
People Management Trends of India 2024
Toxicity displayed by
managers has been an
epidemic in 2024,
showing significant concerns in large states
like Kerala, while showing exemplary data in
states like Rajasthan and Karnataka.
Fair Treatment
Difference Value 9.17
Guidance
Difference Value 8.28
Managers who ensure fair treatment in their teams lead to 11% decrease in perception of toxicity for them
Footnote:
Toxicity Index is normalised to a base of 100
These behaviours show the maximum difference between top and bottom quartile scorers
These are the behaviours of Indian managers that should be under special focus to reduce toxicity
Page 12
People Management Trends of India 2024
Managers in Customer
Manager Top management leaders in the Mid-level managers with tenure
Relationships function, in
Group the age group of 35-44 years
age group of 35-44 years in the company of 2-5 years
Footer:
1.Toxicity Index is calculated for each manager
2.The groups have been identified through an algorithm that scans various demographic group combinations, and selects the highest ones, with statistically significant count
3.The behaviours that impact the index for these groups are calculated through ML models used in identifying significance of impact
4.The suggestions are captured through analysis of comments, followed by ML-based grouping of various comments Page 13
People Management Trends of India 2024
Managers in functional
Mid level Managers who
Manager Managers whose teams domain-based roles, in the age
work from office, in the
Group BFSI industry
work only from home group of 35-44 years, and in the
consulting industry
Enhancing
Improved Approachability Empowerment through
Team Communication and
and Supportive Feedback strategic delegation and
Suggestions from Management continuous feedback
Regular Check-Ins for
Team Development
Footer:
1.People Manager Effectiveness Score is calculated through survey of team members containing 24 statements
2.The groups have been identified through an algorithm that scans various demographic group combinations, and selects the ones with lowest scores, with statistically significant count
3.The behaviours that impact the index for these groups are calculated through ML models used in identifying significance of impact
4.The suggestions are captured through analysis of comments, followed by ML-based grouping of various comments Page 14
People Management Trends of India 2024
Footer:
1.Intent to stay is measured through a survey statement
2.The groups have been identified through an algorithm that scans various demographic group combinations, and selects the ones with lowest scores, with statistically significant count
3.The behaviours that impact the index for these groups are calculated through ML models used in identifying significance of impact
4.The suggestions are captured through analysis of comments, followed by ML-based grouping of various comments Page 15
People Management Trends of India 2024
Enhancing Active
Improvements in Clear Empowering Leadership
Team Listening with Open
Communication and Goal and Transparent
Suggestions Setting Communication
Communication and
frequent conversations
Footer:
1.Readiness for innovations and AI-era is measured through a weighted average of selected statements and analysis of comments (continuous improvements are ongoing for this algorithm as the technological environment
around us is volatile)
2.The groups have been identified through an algorithm that scans various demographic group combinations, and selects the ones with lowest scores, with statistically significant count
3.The behaviours that impact the index for these groups are calculated through ML models used in identifying significance of impact
4.The suggestions are captured through analysis of comments, followed by ML-based grouping of various comments Page 16
5.Hybrid working means the team works from both home and office
Partnering with Great Manager Institute® helped us
reduce attrition by 23%-24% at AVP and VP levels.
Santanu Banerjee
CHRO, Bajaj Allianz Life
Great Manager Institute® has been a valuable partner in assessing and enhancing our
leadership development practices at Apollo Tyres. Their expert insights, data-driven
frameworks, and customized approach have enabled us to identify strengths, address
gaps, and build a robust leadership pipeline. With their support, we are fostering a
culture of continuous growth, inclusivity, and excellence across our organization.
Sunam Sarkar
Chief Business Officer, Apollo Tyres Ltd.
Page 17
What should India focus on in
the coming years?
Section III
What should India focus on in the coming years?
Our Study identified 24% of the managers surveyed as Great Managers to Work
With™. The behaviours that these managers display, while the others are
significantly away from, can help us predict the future of India, with warning
bells on what it should focus on.
Page 19
What should India focus on in the coming years?
*Greatness across behaviours is on a rise, and yet there are gaps! These areas with largest gaps can be used to predict the major challenges India may face in the coming years.
Page 20
What should India focus on in the coming years?
Footnote:
1.Using ML model based algos, behaviours that showed the maximum difference between great managers and others were used to predict challenges
2.The behaviours given here show how to tackle these challenges
Page 21
India Inc. needs
Great Managers to Work With™
Section IV
To create a better future for businesses, and reduce
the chances of these predicted challenges.
India Inc. needs Great Managers to Work With™
Great Managers to
Work With™ are
12.56x
times more
likely to be recommended as
effective managers, than others.
Footnote:
1.Likelihood is measured through odds ratio
2.Rating on perception of overall managerial performance is captured through an overriding statement in Great People Manager Study® 2024
Page 24
India Inc. needs Great Managers to Work With™
1.88x
times more
Footer:
1.Care for individual is a predictor for burnout. In the turbulent times faced by the employees of India in 2024, we witnessed the impact of burnout reflecting itself in dangerous forms. The need for the culture of care is
more than ever before.
2.Likelihood is measured through odds ratio
3.Culture of care is measured through a special statement that is asked in the people manager effectiveness survey, asking each team member the dominant symptoms demonstrated in the teams of the manager
Page 25
India Inc. needs Great Managers to Work With™
3.46x
managers in the organisation.
times more
Footnote:
1.Likelihood is measured through odds ratio
2.For this analysis, only those managers are considered for likelihood analysis, who have managers as their team members
3.If the team has one or more Great Manager to Work With™, their manager is considered as someone who can nurture and create great managers
Page 26
India Inc. needs Great Managers to Work With™
Footnote:
1.Scores are calculated on a base of 100 and difference between behaviours is calculated
2.The behaviour with highest difference is selected
Page 27
India Inc. needs Great Managers to Work With™
Footnote:
1.Scores are calculated on a base of 100 and difference between behaviours is calculated
2.The behaviour with highest difference is selected
Page 28
The Great Manager Certification Program in collaboration with
Great Manager Institute®, helps us mentor and aid our managers
to propel their careers and their people management practices.
Balfour Manuel
Managing Director, Blue Dart
I am delighted with the insights provided by the Great Manager Survey conducted in partnership with
the Great Manager Institute®. This comprehensive study has shed light on the exceptional leadership
qualities of our managers and their commitment to nurturing a culture of growth, collaboration, and
inclusivity. The survey's findings have been instrumental in guiding our efforts to further enhance
our leadership development programs and ensure that our managers continue to inspire and
empower their teams. I am incredibly proud of the positive impact our leaders have on our
organization, and I look forward to seeing how we can build on this success in the future.
Sanoj Kumar
CHRO, Quinnox Consultancy Services Limited
Page 29
Profile of an Indian
Great Manager to Work With™
Section V
Profile of an Indian Great Manager to Work With™ in 2024
Superpowers of a
Great Manager to Work With™
Footer:
Assessment data of all great managers were combined and averaged out to arrive at the profile
Top strengths of great managers were identified based on the behaviours where they have the highest difference from
the benchmarks
Page 31
Profile of an Indian Great Manager to Work With™ in 2024
Footer:
1. Assessment data of all great managers were combined and averaged out to arrive at the profile
2. Comments from team members appreciating the managers were collected
3. AI model was used to identify the most significant areas
Page 32
Profile of an Indian Great Manager to Work™ With in 2024
Page 33
Profile of a Top CEO of India
Section VI
The top 50 CEOs/MDs/Founders, as recognised through the
Great People Manager Study® 2024, are considered for this profiling
Profile of a Top CEO of India
Superpowers of a
Top CEO
Promoting other’s professional development
Footer:
1. Assessment data of all top CEOs were combined and averaged out to arrive at the profile
2.Top strengths were identified based on the behaviours where they have the highest difference from the benchmarks Page 35
Profile of a Top CEO of India
What should other CEOs do to get closer to becoming a “Top 50 CEO” of India (in the context of people management)?
They should design action plans, based on their own superpowers and derailers, while demonstrating effective decision making,
showing how it is aligned with a clear vision, and empathetically engaging their team members in this process.
Page 36
I got the opportunity to take part in Great Manager Institute®'s Great Manager Program
last year. As a people manager, I valued the one-stop learning platform that allowed me to
record my action plan, make any adjustments to it, as well as view my feedback. I
wholeheartedly suggest this class to any working line manager who wants to learn
practical methods for people management.
Viktória Lődör-Martinecz
Learning Partner,
Tesco Business Services & Technology (Hungary)
Vinod Mehta
CHRO, Teleperformance
Page 37
Conclusion of Research
The future of work is shaped by the behaviours of people managers.
By fostering great managers today, organizations will build the resilient,
high-performing teams of tomorrow.
Conclusion
Key Takeaways
Attrition, burnout and toxicity are expected to increase. But, focused interventions
on certain behaviours by the people managers can control the same.
Create a culture of care and burnout will be reduced. Great Managers excel in the
same.
Great managers are significantly more likely to create more great managers. Build
a team of high performing great managers and they will create an organisation
with great managers.
Managers need to include “empathy” and emotional connect in the actions they
do to improve their effectiveness. Empathy is a common tool deployed both by
great managers and top CEOs, and required by the team members too.
Fair treatment, guidance, recognition, listening, and care for individual stand out
as behaviours that great managers currently excel in, while others don’t. They also
stand out as the most significant behaviours that Indian companies need to focus
on.
Page 39
Conclusion
Create a credible profile for all their managers, thus knowing their
effectiveness in people management, and in turn their readiness to create
business impact using people relationships
Consulting 16.3%
Others 14.35%
47.07%
16.9% 7.1% 15.9%
All working from office
45 - 54 years
25.3%
8.12%
Senior manager
42.2% All working from home
Page 41
Our Framework
About Great People Manager™ builds an environment
Great Manager Institute® of High Trust-High Performance consistently
Great Manager Institute® is dedicated to building great
people leaders across organisations and society. Our goal
is to redefine people management globally, ensuring that Connects
with employees by listening to them, showing
every individual has the opportunity to work with a Great care, and keeping them informed.
People Manager™. Through advanced analytics, we
identify improvement areas and provide actionable
recommendations for developing exceptional people Develops
management skills. Our platform enables organisations to employees by nurturing their growth, enhancing
their skills, and actively involving them at work.
measure, develop, and recognise great people leaders. Join
us in revolutionising people management, creating a world
where everyone benefits from the guidance of outstanding
Inspires
managers, leading to enhanced work experiences and employees by serving as role models, celebrating
organisational success. achievements, influencing positively, and fostering
accountability.
Page 42
Our creative team
Dhanashree Parab Jitendra Vishwakarma Shehbaz Sayed Prem Londhe Sheshraj Naik
Data Scientist Data Scientist SDE II (Research Team) Graphic Designer Marketing Head
Our Prasenjit Bhattacharya
CEO and Co-Founder
Dalreen Patrao
Co-Founder and Director
Ashwin Srivastava
Co-Founder
leadership
team
27% 3X
3 4
Improve sales Create a
by leadership
pipeline
14%
Contact us
For partnering with us in your leadership
analytics and development journey
Shrinivas Rao
CEO, Vestian Global Workplace
Services Private Limited
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