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? Technical Skills

The document outlines key technical skills in IT infrastructure, enterprise tools, and security awareness, including knowledge of networking, cloud platforms, and compliance standards. It also details project and program management skills such as lifecycle management, budgeting, and risk mitigation, along with methodologies like Agile and Scrum. Additionally, it highlights essential soft skills and leadership qualities, including strategic thinking, communication, and problem-solving.

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Raj Khanna
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13 views2 pages

? Technical Skills

The document outlines key technical skills in IT infrastructure, enterprise tools, and security awareness, including knowledge of networking, cloud platforms, and compliance standards. It also details project and program management skills such as lifecycle management, budgeting, and risk mitigation, along with methodologies like Agile and Scrum. Additionally, it highlights essential soft skills and leadership qualities, including strategic thinking, communication, and problem-solving.

Uploaded by

Raj Khanna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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🔧 Technical Skills

 IT Infrastructure Knowledge
o Networking (LAN/WAN, VPN, firewalls)
o Servers, storage systems (SAN/NAS)
o Cloud platforms (AWS, Azure, GCP)
o Data centers and DR (Disaster Recovery) planning
o Virtualization (VMware, Hyper-V)
o Operating systems (Windows, Linux, Unix)
o ITIL Framework (Incident, Change, Problem Management)
 Enterprise Tools & Technologies
o Microsoft 365, Active Directory, SCCM
o Monitoring tools (SolarWinds, Nagios)
o Backup and Recovery Solutions (Veeam, Commvault)
o Asset & Configuration Management tools (CMDB)
 Security Awareness
o Infrastructure security practices
o Vulnerability management
o Compliance (ISO 27001, SOC 2, GDPR)

📊 Project & Program Management Skills

 Project Lifecycle Management (Initiation to Closure)


 Budgeting & Cost Management
 Risk Management & Mitigation Planning
 Change Management
 Agile, Scrum, and Waterfall Methodologies
 Stakeholder Communication & Reporting
 Vendor & Contract Management
 Resource Planning & Allocation
 Service Delivery & SLA Management

🧠 Soft Skills & Leadership

 Strategic Thinking
 Decision Making under Pressure
 Team Leadership & Cross-functional Collaboration
 Communication & Negotiation Skills
 Problem-Solving
 Conflict Resolution
 Customer-Centric Mindset
 Time Management & Prioritization

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