Business Analyst – Enterprise Content Management
We're on the lookout for an ECM Business Analyst who’s passionate about delivering insanely great
products and solutions to our customers. In this role, you'll be at the heart of that mission—working
closely with both internal and external stakeholders to gather, define, and translate requirements into
innovative business outcomes for our Enterprise Content Management (ECM) solutions.
As an ECM Business Analyst at TechnologyOne, you’ll play a key role in capturing new business needs
and ensuring they’re effectively communicated to the development team. You’ll support the team
through in-depth analysis, review, and documentation of functional and technical requirements—
helping create products that truly delight our customers.
What you’ll be doing…
• Develop a deep understanding of the product—its features, functions, legislative and
compliance requirements, as well as industry-specific variations.
• Collaborate closely with the Product Owner, Customers, and Development team throughout
the development process to write user requirements, test cases, and other documentation
that accurately represents customer needs, using defined design methods.
• Contribute to the design of new features and work with the Development team to break them
down for implementation.
• Engage in workshops with internal and external Customers to ensure the product design aligns
with customer expectations.
• Conduct Business Acceptance Testing (BAT) by performing targeted functional tests on key
business processes, ensuring they meet customer requirements and the software is stable
enough for further testing—without any Critical or Urgent issues.
• Support functional QA and regression testing as needed, based on team requirements.
• Collaborate with the Product Success team to develop enablement content that supports the
rollout and adoption of the product for both internal and external Customers.
• Deliver presentations and participate in forums to educate and inform stakeholders about
new product feature
Your Talents…
• Relevant degree and/or industry experience
• Hands-on experience with document and records management systems, such as ECM, would
be beneficial.
• Practical knowledge of product modules, features, functions, and compliance requirements,
preferably with TechnologyOne products
• Experience with industry best-practice analysis tools and methodologies
• Strong time management skills, with the ability to prioritise tasks effectively
• Excellent communication skills, both written and verbal, with the ability to engage
stakeholders at all levels
• Proven presentation skills, including experience facilitating workshops and group discussions
Benefits…
• Competitive remuneration package
• Industry leading employee share plan
• Amazing Culture: 8 x Australian Business Awards “Employer of Choice” winner
• Flexible hours: we are family-friendly and value life outside of work
• Free gym membership in your region (or, if you are located at HQ, we have a new state of the
art Gym onsite, exclusive and available 24/7).
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site
TechnologyOne is an Equal Opportunity Employer that values diversity and inclusion. We welcome
applicants with a variety of skills and experiences—if you meet most of the criteria, we encourage you
to apply!
Join an ASX-100 company with 25+ years of profitability and take the next step in your career. Be part
of a team that’s driving growth and innovation—while keeping work fun along the way!
Who we are…
TechnologyOne (ASX: TNE) is Australia’s largest enterprise software company and a top 100 ASX-listed
business, operating across six countries. Our global SaaS ERP simplifies business for over 1,200
corporations, government agencies, councils, and universities—accessible anytime, anywhere, on any
device.
For 36+ years, we’ve delivered enterprise software that evolves with emerging technologies, so our
customers can focus on their business, not the tech.
