Brand Ambassador Marketing
Brand Ambassador Marketing
Brand Ambassador
Marketing 2025
Understanding the Full Impact of
Celebrity & Influencer Partnerships
Brand Ambassador Marketing 2025
Intro
To help brands measure that full scope of value, we’re introducing Voice Echo—a new framework that tracks not
just direct performance, but the extended impact campaigns create as they are picked up and amplified by
media, influencers and communities. It provides a clearer picture of how influence moves across the ecosystem,
and which Voices are truly driving brand relevance forward.
We’ve also developed our own AI-powered qualitative framework to go even deeper—decoding the themes,
narratives and brand values that show up in these conversations. It’s a powerful complement to Voice Echo,
because today, measuring impact means understanding not only what’s being said, but why it resonates—and
what that means for long-term brand equity.
Throughout this report, we’ll show how Voice Echo reveals a more complete picture of brand ambassador
impact—and how pairing it with qualitative insights unlocks a new level of strategic clarity. Additionally, we will
share perspectives from leading industry professionals at Tommy Hilfiger, McCann, American Influencer
Council, Chris Gay of The Society Management and others.
Our hope is that this becomes more than a benchmark—it’s a practical guide to help you build smarter, more
on-target and truly elevating ambassadorships in the years to come.
Michael Jaïs.
CEO of Launchmetrics
Table of contents
1. The State of Brand Ambassador Marketing in Fashion, Lifestyle and Beauty: Survey Results
5. How Voice Echo Reveals the Full Story Behind Ambassador Performance
7. Brand Focus: Alo & the Indirect Echo Garnered by Celebrities & Influencers
Zendaya
Lewis Hamilton
b. Report Takeaways
13. Methodology
Brand Ambassador Marketing 2025
From Grace Kelly’s famous moment shielding her baby bump When it comes to the growing importance of brand
with an Hermès bag to Audrey Hepburn’s enduring bond with ambassadorships, the results speak for themselves. 58% of
Givenchy, brand ambassadorships have long played a powerful FLB professionals said they’ve increased investment in
role in shaping public perception and brand prestige. ambassador marketing over the past five years, and 34% now
pay ambassadors over $500K annually. Despite this
Today, that legacy continues, but the game has changed. Brand momentum, 60% still find it difficult to measure success,
ambassador marketing in the Fashion, Lifestyle and Beauty highlighting a persistent gap between investment and insight.
(FLB) industries is now built on full-scale, data-driven
strategies, with businesses expecting measurable ROI more Below are key highlights from the survey, offering a deeper
than ever before. To gain a clear picture of how the field is look into how modern FLB brands are approaching
shifting, we surveyed FLB professionals around the world. ambassador marketing in 2025 and beyond.
58% of FLB
professionals claim
to have ramped up their brand ambassador
marketing efforts in the last five years.
58%
34% of
businesses pay their Same efforts and
investments as 5 years ago
Just started
ambassadors over $500K per year. Reduced investment None of the above
Brand Ambassador Marketing 2025
A striking 60%
of respondents say
measuring the success of their brand
ambassador program is moderately to
very difficult, with an average difficulty
score of 6.4 out of 10.
1 2 3 4 5 6 7 8 9 10
Very easy Extremely difficult
40%
Reach and/or impressions
Brand perception
holistic measurement of
of survey respondents Sales Conversions
brand ambassador
still rely on traditional
marketing ROI, which also
social media EMV, AVE or other traditional media metrics
factors in social media
engagement metrics
engagement.
Consumer sentiment
57% of FLB
professionals feel
they have the right tools and data to
accurately assess the impact of brand
ambassador campaigns,
while 43%
are either not sure or feel they are
not well equipped.
Brand Ambassador Marketing 2025
How to Measure
Brand Ambassador ROI
Brand ambassadorship has long been a go-to strategy for Trusted by leading brands like Tommy Hilfiger, Lacoste,
visibility, credibility and cultural relevance. But despite Jacquemus and Estée Lauder Companies, this approach
its popularity, many brands still struggle to understand helps teams sharpen strategies, optimize spend and
the real impact of their ambassador campaigns. Over clearly see what’s working—and why.
70% of survey respondents continue to rely on
traditional metrics like engagement rates and While MIV offers a powerful, data-driven view,
impressions—so it’s no surprise that nearly 60% say understanding the emotional and cultural impact behind
measuring true success remains a challenge. the numbers is equally important for brand-building.
We'll explore both sides throughout this report.
Today, Media Impact Value® (MIV®) has become the
go-to metric for brands seeking a more advanced, holistic
view of performance. MIV assigns a monetary value to
every placement across social media, online coverage,
print and all key Voices (Celebrity, Influencer, Media, Media Impact
Owned Media and Partners), helping brands better Value® (MIV®)
quantify impact.
Learn more
Crystal Malachias
Global co-Managing Director,
McCann Content Studios
Brand Ambassador Marketing 2025
Brand ambassador marketing has (including social media creators, At first glance, influencers may seem
come a long way—from classic editors, photographers and stylists) to drive more impact—but their
celebrity endorsements to a broader generated buzz for the top five brands campaigns don’t always ignite the
mix of athletes, influencers, models in each category in 2024. wider conversations that celebrity
and reality TV stars. partnerships can.
The categories covered were luxury,
To understand how different types of premium and mass-market fashion, There’s often more happening beneath
ambassadors drive impact, we sportswear, jewelry and watches, and the surface. While celebrities may not
analyzed how Celebrities (such as beauty. We compiled a list of 30 brands post as frequently as influencers (or in
actors, musicians and athletes) and (the top five from each category) and some cases, may not have social
Influencers then selected the top 20 below based channels at all and therefore do not
on MIV for each Voice. contribute ‘direct’ impact), they often
spark buzz among the other Voices,
generating longer-lasting effects and
Total MIV by Celebrity Voice Total MIV by Influencer Voice broader reach. For example,
Influencers, Partners and Media might
contribute coverage about a buzzy
1 $687M 1 $1.67B
celebrity ambassadorship. We call this
2 $454M 2 $1.52B phenomenon ‘Indirect Echo’—we’ll dig
into this later.
3 $420M 3 $1.19B
4 $364M 4 $881M
What do these
5 $339M 5 $795M
$332M $759M
6 6
rankings reveal
$275M $759M
about the brands’
7 7
$222M $688M
ambassador
8 8
$221M $598M
strategies?
9 9
10 $196M 10 $564M
20 $61M 20 $98M
Brand Ambassador Marketing 2025
Social media Influencers have become a for the 20 leading brands featured in the Their collective impact
vital part of brand strategy, playing a report. Each influencer listed here
key role in delivering impact across the sparked significant direct is not only
entire marketing funnel. From driving
massive awareness at scale to
impact—meaning they garnered
notable buzz for brands thanks to the
powerful—it’s
supporting conversion-focused posts they published on their own measurable, strategic
campaigns, creators today are profiles—proving the value of influencer
contributing to short- and long-term marketing as a core growth channel. and central to how
success for brands, whether as official
While larger creators may help brands
brands are winning
ambassadors, sponsored advocates or
even as organic brand fans. dominate Share of Voice and increase attention in today’s
social-first landscape.
brand affinity, smaller or more targeted
This curated group of creators influencers are often relied on to drive
represents the top contributors to MIV performance-based results, tapping into
deeply engaged communities.
Léna Olga
Mahfouf Grigoryan
Shima
Katouzian
Georgina Wisdom
Mazzeo Kaye
Direct Impact:
$374K Direct Impact: Direct Impact:
$364K $2.6M
The top figures represent the total direct MIV they generated in 2024 for the top 20 brands featured in this report, while
the direct impact figure highlights the highest-performing post for each listed brand.
Brand Ambassador Marketing 2025
Jeremy Olivia
Fragrance Yang
María
Bottle
While influencer campaigns often These formal partnerships often generate ripple
effects that go far beyond the original post—earning
deliver impressive direct results, media coverage, partner amplification and fan-driven
bring another level of strategic Let’s take a closer look at how leading brands are
maximizing these high-profile
value—especially when analyzed ambassadorships—and where that extended impact
through the lens of Voice Echo. is really coming from, on the next pages →
Brand Ambassador Marketing 2025
Take Chanel, for example: the brand generated $332M in MIV in 2024 from the Celebrity Voice overall (including mentions
from non-official partnerships). But when isolating just its official ambassadorships and accounting for the extended
conversation around them, the MIV total increases by 151%, rising to $835M, with 79% of this figure driven by Indirect Echo—a
clear sign of the added value that comes from campaigns capable of sparking broader, sustained engagement.
Story Behind
One big challenge is lack of visibility—
it’s tough to go beyond surface-level
Ambassador
engagement stats and really understand how
an ambassador is impacting brand
performance. It’s even more difficult to
Performance separate the value from direct posts versus all
the buzz that happens around them,
like press coverage or partner mentions.
Learn more
On top of that, figuring out real ROI is rarely
accurate—brands often don’t have the full
picture when it comes to what’s actually
driving results. Without the right tools,
assessing ambassador campaign performance
across different regions, moments (like red
carpets or music festivals) and channels is
near impossible. And without a way to
benchmark against competitors, it’s hard to
know what “good” looks like—making it tough
to improve strategies or justify future spend.
Noteworthy
Ambassadorships of 2024
These are some of the buzziest official This Voice Echo analysis reveals how Calvin Klein’s viral campaign
ambassadorships of 2024 based on strategies vary across brands. Some with Jeremy Allen White is a
Media Impact Value® (MIV®), see the greatest value from celebrities
standout example of the
including the broader conversations posting directly on their own channels,
(Indirect Echo) generated around each while others benefit more from the latter—where the buzz
collaboration. ripple effect generated by the broader extended well beyond the initial
conversation. content.
1 $105M MIV
Jisoo
x
Owned: 3%
Direct: 33%
Brand Ambassador Marketing 2025
Anya
x Stray Kids x Zendaya x
Taylor-Joy
Jeremy
ENHYPEN x Rihanna x x
Allen White
Jude
x Rosé x Jennie Kim x
Bellingham
The table below highlights the leading Voices behind Alo’s Indirect Echo, revealing how celebrities like Jin (7.4%) and Jisoo
(5.2%) naturally contribute a large share due to their global reach. While influencers like Alix Earle (2%) also play a key role,
proving that even niche creators can fuel meaningful conversations. Even though celebs often generate large-scale knock-on
effects, influencers are often leveraged for their direct results—yet both tiers are critical to Alo’s full-funnel success.
It’s important to note that not all the celebrities and influencers listed below are official brand ambassadors. In some cases, the
Indirect Echo stems from organic posts shared simply out of genuine love for the brand.
11 Alix Earle 2%
Decoding
Ambassador
Impact
Different ambassadors spark different kinds
of impact.
Key Insight
Total MIV $1.5M Total MIV $582M
While Owned Media accounts
Voice Echo Breakdown Voice Echo Breakdown for just 10% of MIV in brand
ambassadorships on average, it
Direct Impact Direct Impact represents 32% for Marc
$117K $236K Jacobs and 41% for H&M in
(Ambassador) (Ambassador)
their campaigns with
Owned (Brand) $473K Owned (Brand) $238K
Nara—indicating that the
Indirect Echo $918K Indirect Echo $107K brands took a more active role
in creating and amplifying
content through their own
7.8% channels, rather than relying on
18.4% Indirect Echo to carry the
impact.
40.6%
60.8% 31.4%
41%
Total MIV: This is the total Media Impact Value garnered within the first month of the brand ambassadorship
Brand Ambassador Marketing 2025
Key Insight
Total MIV $3.6M Total MIV $25.3M Total MIV $1.6M
On generated most of
Voice Echo Breakdown Voice Echo Breakdown Voice Echo Breakdown its impact for Zendaya’s
ambassadorship
Direct Impact Direct Impact Direct Impact through Indirect Echo,
$0 $0 $0
(Ambassador) (Ambassador) (Ambassador) with a standout
moment being a
Owned (Brand) $921K Owned (Brand) $3.7M Owned (Brand) $368K
Federer-led content
Indirect Echo $2.6M Indirect Echo $22M Indirect Echo $1.3M piece referencing the
movie Challengers,
which alone drove
$422K in MIV. Rather
14.6% 22.7%
25.9% than relying on direct
posts from Zendaya, On
leveraged cultural
74.1% 85.4% 77.3%
relevance and
cross-ambassador
storytelling—smartly
tapping into tennis star
Top Placements Top Placements Top Placements
Federer’s influence to
Indirect Echo Indirect Echo Owned amplify the narrative
$422K MIV $500K MIV $74K MIV and build momentum
around the campaign.
Total MIV: This is the total Media Impact Value garnered within the first month of the brand ambassadorship
Brand Ambassador Marketing 2025
Key Insight
Total MIV $2.9M Total MIV $5M
Despite the IWC x Lewis
Voice Echo Breakdown Voice Echo Breakdown Hamilton partnership being
over a decade old, Hamilton’s
Direct Impact Direct Impact cultural relevance continues to
$1.2M $0 grow. This is evident in the
(Ambassador) (Ambassador)
exceptional MIV ($1.2M in
Owned (Brand) $337K Owned (Brand) $863K
Direct Impact alone) he drove
Indirect Echo $1.4M Indirect Echo $4.1M for IWC in just one
month—demonstrating his
enduring star power and the
brand's ability to keep the
17.2%
collaboration fresh and
resonant with audiences.
47.4% 40.9%
82.8%
11.7%
Total MIV: This is the total Media Impact Value garnered within the first month of the brand ambassadorship
Brand Ambassador Marketing 2025
Going
Beyond ROI
Diving into qualitative insights to
understand the cultural resonance of
brand ambassadorships
Brand Ambassador Marketing 2025
Categories
When we zoom out from the specific value themes tied to Talent’s influence, by contrast, is far more prominent in the
each brand-ambassador collaboration, clear patterns begin cultural and audience-facing dimensions. Our AI-powered
to emerge. Values linked to product strategy—especially analysis shows that nearly half of all value associations
those grounded in technical excellence or innovation—are (47%) fall into the lifestyle and audience connection
less frequently shaped by ambassadors. Categories like category—values like “Recognition,” “Performance Lifestyle”
“Sneaker Innovation” or “Craftsmanship” remain firmly in or “Gen Z” that reflect emotional resonance and everyday
the brand’s domain, reinforcing the idea that brands hold relevance. Across the full data set, 53% of value themes
tighter control over how product quality and functionality were ambassador-driven, showing that the people brands
are communicated. choose to work with don’t just amplify visibility—they shape
how the brand is understood.
47% of all
conversations
around brand-ambassador
partnerships center on lifestyle
and audience connection.
Brand Ambassador Marketing 2025
Key Insights
& Actionable
Next Steps
Report takeaways, expert insights
and your ultimate checklist
Brand Ambassador Marketing 2025
46% 50%
of the top brand
ambassadorships
of all placements tied to a brand ambassadorship go live within the first
of 2024 were
24 hours.
with celebrities
from the APAC
region.
60% 44%
41%
The first day of a campaign Brand ambassadors, including
accounts for 60% of total MIV® both celebrities and influencers,
generated during a brand contribute 44% of a brand’s total
ambassadorship. annual MIV.
Report Takeaways
“A single spike in visibility is never the goal. What truly “Quantifying success is crucial, especially when
matters is building consistent and meaningful making investment decisions. MIV® and similar tools
engagement with our community time after time. By help bring clarity to the impact of each collaboration,
tracking the quality and the rhythm of that but they’re most powerful when paired with
engagement, we can stay focused on driving long-term qualitative insights: Did this ambassador bring us into
brand strength and cultural impact.” new conversations? Did they spark cultural relevance
or open new doors in a key market? Numbers
Virginia Ritchie matter—but context still wins.”
Chief Marketing Officer, Tommy Hilfiger
Robin Caillaud
Chief Digital & Marketing Officer, The Frankie Shop
“Creatively and effectively succeeding with superstar talent is all about the quality
of content. Whether subtle or sardonic, the aim is to create more conversations that
drive actionables you want from your consumers. Today, much of this can be
achieved most easily and directly via talent.”
Chris Gay
The Society Management
Brand Ambassador Marketing 2025
“We are always measuring a suite of KPIs to ensure that the cultural impact we
create with our campaigns translates into traffic, conversion and sales of our
products. MIV is one of many important tools that we use, and it’s valuable because
it’s an indicator of the virality and earned media value that we can create when we
get the blend of partnership, content and launch moment right.”
Jonathan Bottomley
EVP Chief Marketing Officer, Calvin Klein
"I think the biggest opportunity is moving beyond the traditional influencer
marketing model and into true ownership models where talent have a real stake in
the brands they back. There’s also a huge opportunity in building more layered,
long-term storytelling: showing the behind-the-scenes, the evolution, not just the
polished final product.”
Jordan Mitchell
Co-Founder at Good Culture Inc.
"When brands and influencers collaborate, they're not just showing up as joint
creators. To consumers, they're showing up as brand personalities with a shared set
of attitudes to life. When we look at the data of which influencers generate the most
engagement, we can often see that it's not just people who are famous for being
famous, but people who vocally stand for something, whether that's representation
of a shared identity or minority group, a passion for a pursuit, a lust for life,
creativity, curiosity or positive change.”
Anusha Couttigane
Head of Advisory, Vogue Business
Brand Ambassador Marketing 2025
Bringing together the insights and data from this report, this checklist is designed to help you evaluate the health,
performance and strategic alignment of your ambassador programs. Use it as a practical guide for building smarter, more
impactful ambassadorships in 2025 and beyond.
1. Is this the right ambassador for our brand and our audience?
Do they align with our brand values and speak to the lifestyle, identity or aspirations of our target consumer? Will the collaboration
feel authentic?
8. Do we have tools in place to track what values the ambassador is projecting onto the brand?
Use qualitative AI-driven tools to analyze how the partnership is shaping perception.
Partners
The Leading Brand Performance Cloud
for Fashion, Lifestyle and Beauty
Software, Data and Insights to Track and Measure Your
Brand Strategy and Campaign Performance
● Benchmark against your competitors, measure ROI and drive cost savings
● Dive into global campaign data and filter by region, channel and Voice
● Simplify Media Monitoring with your print, online and social coverage all in one place
● Quantify your Brand Efforts with a single, unified metric, Media Impact Value® (MIV®)
● Uncover the 'why' behind brand performance with qualitative insights to decode what’s
resonating—and why it matters for your brand.
LEARN MORE
Brand Ambassador Marketing 2025
Media Impact Value® (MIV®*): Allows brands to assign a Voice Echo Analysis:
monetary value to every post, interaction or article to A framework for measuring the total MIV generated by an
measure its impact and identify contributions to Brand ambassador Voice (e.g. Influencer or Celebrity) across
Performance across Voices, channels and regions. This three types of brand mentions:
single measurement standard lets you compare and
understand which strategies create the most media Direct Impact: Content published by the Voice on their
impact across print, online and social by reflecting the own platforms mentioning the brand.
audience perspective. At Launchmetrics, our methodology
is built on more than 15 years of experience, working with Owned (Brand Owned Impact): Content published by the
and for Fashion, Lifestyle and Beauty (FLB) brands brand on its own channels mentioning the ambassador.
globally, including China. Finely tuned with AI Machine
Learning, the algorithm relies on both quantitative and Indirect Echo: Content published by third parties (Media,
qualitative attributes specific to the FLB industries Partners and/or other Influencers and Celebrities)
(including audience engagement, industry relevance, mentioning both the Voice and the Brand.
source authority and content quality) to ensure overall
accuracy and relevance when benchmarking in the This analysis helps measure the full extent of a Voice’s
growing competitive landscape. influence in driving brand visibility and media value.
Voices
Qualitative Insights
In addition to our proprietary Media Impact Value® (MIV®) This qualitative layer complements our quantitative
analytics, this report includes insights from Launchmetrics’ expertise, giving brands a richer understanding of how
new Qualitative Insights (QI) offering—an AI-powered conversations, trends, and brand associations are evolving.
methodology designed to uncover the why behind the what.
By detecting rising topics, identifying brand-trend or
We leverage Large Language Models (LLMs) combined with brand-values alignment, and analyzing strategic initiatives
advanced prompt engineering and more traditional topic such as brand-ambassador collaborations, our QI
modelling methodologies to analyze unstructured data at methodology helps brands make sense of the cultural and
scale, allowing us to surface nuanced perspectives and contextual factors that drive perception—and ultimately,
emerging narratives shaping the industry. performance.