Industrial Internship Report

TECH ELECON PVT LTD

Submitted by

Akshit Alpeshkumar Macwan

12102080701007

In partial fulfillment for the award of the degree of

BACHELOR OF ENGINEERING
In
Information Technology

MBIT

The Charutar Vidya Mandal (CVM)

University,VallabhVidyanagar-388120
Mach , 2025
 MBIT
Industrial Internship

CERTIFICATE
This is to certify that Akshit Macwan(12102080701007) has submitted the

Summer Training report based on internship undergone at TECH ELECON PVT

LTD for a period of 16 weeks from 01-01-2025 to 23-04-2025 in partial fulfillment

for the degree of Bachelor of Engineering in Information Technology, MBIT at

The Charutar Vidya Mandal (CVM) University, Vallabh Vidyanagar during the

academic year 2024 – 25.

Prof. Jagruti H. Prajapati Prof. Jagruti H. Prajapati

Internal Guide Head of the Department

 Parth
Parikh
JINARTHINFOTECH 78020 37434
TRAINING & Parshv
Patel 81413
DEVELOPMENT 39239

Ref No : Jin/Inco/005 Date:03/06/2024

INTERNSHIP COMPLITION

CERTIFICATE TO WHOM IT MAY CONCERN

This is to certify that Rana Akshaykumar Dipakkumar, a student of MBIT, has successfully
completed an internship at Jinarth Infotech [Training & Development] from 16thMay2024
to1stJune 2024.

During this period, Rana Akshay was associated with the Information Technology and was
working in Cricket Accessories Selling project and tasks.

Throughout the internship, Rana Akshaykumar demonstrated a high level of

professionalism, dedication, and enthusiasm. He consistently showed an eagerness to learn
and a willingness to take on new challenges. He performance was commendable, and He
made significant contributions to the projects assigned.

We have found Rana Akshaykumar to be a quick learner with excellent analytical and
problem- solving skills. He also exhibited strong teamwork and communication abilities,
effectively collaborating with colleagues and contributing to the team's objectives.

We wish Rana Akshaykumar all the best in his future endeavors and are confident that he
will be successful in his chosen field.

Sincerely,

Parth Parikh
CEO &Founder,
[email protected],
Jinarth Infotech.

F-1, Shiv Complex, Mota Bazar, Vallabh Vidyanagar, Anand 388120

www.jinarthinfotech.com [email protected] [email protected]
 DECLARATION

I, Akshit Macwan (12102080701007), hereby declare that Summer Training report

submitted in partial fulfillment for the degree of Bachelor of Engineering in

Information Technology, MBIT, The Charutar Vidya Mandal (CVM) University,

Vallabh Vidyanagar, is a bonafide record ofworkcarriedoutby me at TECH ELECON

PVT LTD under the supervision of MR. SATYAM RAVAL and that no part of this

report has been directly copied from any students’ reports or taken from any other

source, without providing due reference.

Name of the Student Sign of Student

Akshit Macwan

I
 ACKNOWLEDGEMENT

I am writing to express my sincere gratitude for the opportunity to participate in the Web
Development internship program. This experience has been incredibly valuable to my
professional development, and I am grateful to the many individuals who contributed to its
success.

First and foremost, I would like to thank Dr. Sudhir Vegad, Principal, and Prof. Jagruti H.
Prajapati, Head of the Information Technology Department, for their support and guidance
throughout my internship. Their willingness to offer their expertise and provide valuable advice
significantly shaped the outcome of my work. I am particularly grateful for their encouragement
and assistance during the preparation of this internship report.

I would also like to extend my deepest appreciation to my industry mentor, Mr. Satyam Raval.
His guidance, knowledge, and unwavering support throughout the internship were invaluable.
Mr. Satyam Raval's dedication to sharing his expertise and his willingness to help me overcome
challenges significantly contributed to the success of the project.

Furthermore, I am thankful to my fellow team members for their unwavering dedication,

collaborative spirit, and hard work. Each team member brought unique skills and perspectives to
the table, and their contributions played a crucial role in overcoming challenges and achieving
project milestones.

Thank you once again to everyone who provided an opportunity to participate in this internship
program. Your support and encouragement have been indispensable, and I am grateful for the
opportunity to have learned and grown throughout this experience.

II
 ABSTRACT

The Sales Return Project is a React-based web application designed to streamline the product return
process for e-commerce businesses. The system provides an efficient and user-friendly interface for
customers to validate and process product returns using an Order ID-based authentication system. Key
features include automatic invoice generation in PDF format, real-time return validation, and status
tracking for return requests. This project enhances customer experience by ensuring a seamless return
process while also reducing manual efforts for businesses. The application is built with React for the
frontend, ensuring a responsive and interactive UI, and integrates with a backend for secure order
verification and return management.

III
 List of Figures
Fig1ER -Diagram..........................................................................................................18
Fig2Context Diagram for OCR....................................................................................19
Fig3Level1DFD............................................................................................................20
Fig4Level2DFDforAdmin.............................................................................................20
Fig5Level2DFDforUser................................................................................................21
Fig6UseCase for Admin...............................................................................................22
Fig7UseCase for User...................................................................................................22
Fig8SequenceDiagramforAdmin...................................................................................23
Fig9SequenceDiagramforUser......................................................................................24
Fig10Class Diagram.....................................................................................................25
Fig11Tables...................................................................................................................26
Fig12 Code Snippet.................................................................................................27-28
Fig13 User Interface Screenshot..............................................................................29-31

IV
 Table of Contents

SL. No. Chapter Contents

I Declaration........................................................................I

II Acknowledge...................................................................II

III Abstract.....................................................................III

IV List Of Figures..........................................................IV
V Company Profile.......................................................V
01 Chapter 1 Introduction
1.1 Aim...........................................................................1

1.2 Introduction...............................................................1
1.3 Module Description...................................................2
02 Chapter 2 Literature Survey
2.1 Literature Review....................................................5
Tools&
2.2
Technology Used....................................................7
03 Chapter 3 Internship Task
3.1 Week - 1..............................................................10
3.2 Week - 2..............................................................10
3.3 Week - 3...............................................................10
3.4 Week - 4...............................................................10
3.5 Week - 5..............................................................10
3.6 Week – 6 to 10....................................................11
3.7 Week – 11 to 12...................................................12

3.8 Functional and Non-Functional Requirements 13

04 Chapter 4 System Design
4.1 Introduction………………………………… 16
4.2 System Design...................................................16
4.3 Detailed Design...........................................23
05 Chapter 5 Implementation
5.1 Code Snippets............................................................27
5.2 Screenshots........................................................33-39
06 Chapter 6 Conclusion
6.1 Conclusion............................................................46
 12102080701007 Ch-1 Introduction

1. INTRODUCTION
Aim:
The Sales Return Project aims to develop a user-friendly and efficient
web-based system for managing product returns in e-commerce. The primary
objectives of this project are:
1. Simplify the Return Process – Enable customers to initiate and track
product returns seamlessly using an Order ID-based validation system.
2. Automate Invoice Generation – Generate PDF invoices automatically
upon order placement for easy reference.
3. Ensure Secure Return Verification – Validate return requests against
the database to prevent unauthorized returns.
4. Enhance User Experience – Provide a clear and transparent return status
tracking system for customers.
5. Reduce Manual Efforts – Automate backend operations to minimize
human intervention and improve efficiency.

Introduction:
This In the fast-growing e-commerce industry, an efficient and transparent
product return process is essential for maintaining customer trust and
satisfaction. The Sales Return Project is a web-based application developed
using React to simplify and automate the return process. It allows customers
to initiate a product return by validating their Order ID, ensuring that only
eligible products are processed.
This system provides key functionalities, including automatic invoice
generation in PDF format, real-time return status tracking, and seamless
integration with backend services for secure data validation. By leveraging
modern web technologies, the project enhances user experience, reduces
operational overhead, and improves the efficiency of return management for
e-commerce businesses.
This document outlines the system’s features, implementation, and benefits,
providing insights into how the Sales Return Project optimizes the product
return workflow.

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Module Description:

The Sales Return Project consists of key modules that streamline the return
process. The User Authentication Module ensures secure login, while the
Order Management Module displays order history and generates PDF
invoices. The Return Validation Module verifies Order ID eligibility, and
the Return Processing Module updates the return status in real-time.
Customers can track returns through the Return Status Tracking Module,
while the Admin Panel Module allows administrators to manage approvals.
Lastly, the Notification Module sends email/SMS updates, ensuring a
seamless and efficient return management system.

User Registration and Profile Management

 User Registration: Allows new users to sign up by providing their

personal information and contact details. Users can also register using
their social media accounts.
 Profile Management: Enables users to update their personal
information, view product history, and manage their account settings.

2. Product Search and Selection

 Search Functionality: Provides a robust search product based on
their choices, allowing them to fulfill their desire.
 Accessories Details: Displays detailed information about each
product, including specifications, rates, availability, images.

3. Booking Management

 User Booking: Allows users to select a product, choose dates, add any
optional services and complete the booking process.

 Admin Booking Management: Provides administrators with tools to

view, manage, and modify bookings. Admins can also handle
cancellations, process refunds, and send notifications to users.

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4. Payment Gateway Integration

 Multiple Payment Options: Integrates various payment gateways to

support multiple payment methods, including credit/debit cards,
digital wallets, and bank transfers.
 Secure Transactions: Ensures all transactions are secure and
encrypted, protecting user data and payment information.

5. Reporting and Analytics

 Usage Reports: Generates reports on various metrics such as booking

trends, revenue, product usage, and customer demographics.
 Data Analytics: Utilizes analytics to gain insights into customer
behavior, optimize fleet management, and identify opportunities for
business growth.

6. Notification System

 User Notifications: Sends notifications to users for booking

confirmations, reminders, payment receipts, and promotional offers.
 Admin Alerts: Alerts administrators about important events such as
damaged product availability, overdue returns, and maintenance
reminders.

7. Security and Compliance

 User Authentication: Implements secure login and authentication

mechanisms to protect user accounts.

 Data Privacy: Ensures compliance with data protection regulations

and safeguards user information against unauthorized access.

8. Promotions and Discounts

 Discount Management: Allows administrators to create and manage

promotional offers, discount codes, and special deals to attract and
retain customers.
 Loyalty Programs: Implements loyalty programs to reward frequent
users with points, discounts, or other incentives.

Each of these modules works together to create a comprehensive online home

décor website that enhances user experience, improves operational
efficiency, and drives business growth.

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2. Literature Review
Literature Review
Efficient return management is crucial for enhancing customer satisfaction in e-
commerce. Several studies highlight the importance of a streamlined
return process to improve user experience and business efficiency.
According to research, automated return management systems reduce
operational costs and minimize fraudulent return claims. Traditional
methods involve manual verification, leading to delays and inefficiencies.

1. E-Commerce Trends and Growth

The e-commerce industry has witnessed rapid growth over the past decade,
driven by advancements in digital technology, mobile commerce, and
changing consumer behavior. Studies indicate that global e-commerce sales
have surged due to the increasing accessibility of the internet and the
convenience of online shopping. Businesses are continuously adopting AI-
driven recommendations, personalized marketing, and automated customer
service to enhance user experience.

2. Consumer Behavior in Online Shopping

Consumer behavior in online shopping has evolved significantly due to the

convenience, variety, and competitive pricing offered by e-commerce
platforms. Studies show that modern consumers prefer seamless user
experiences, fast delivery, and easy return policies, influencing their
purchasing decisions. The availability of customer reviews,
personalized recommendations, and secure payment options has
further boosted online shopping adoption.

3. Niche E-Commerce Markets

Focusing on niche markets, such as sports equipment, has been shown to offer
significant opportunities for specialized e-commerce platforms. Kannan and Li
(2017) argue that niche markets allow e-commerce businesses to cater to
specific interests and needs, differentiating themselves from larger, generalist
platforms. For instance, the sports equipment sector, particularly cricket, has a
dedicated consumer base that values expert advice, quality products, and a
comprehensive selection at company of wang et al.in the year of 2020.

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4. Design and Usability in E-Commerce Websites

The design and usability of e-commerce websites are pivotal in determining

their success. Research by Hassanein and Head (2007) highlights that website
aesthetics, ease of navigation, and functionality are essential for creating a
positive user experience. Effective e-commerce websites often incorporate
user-friendly interfaces, efficient search features, and intuitive design
elements to enhance the shopping experience (Szymanski & Hise, 2000).

5. The Role of Reviews and Recommendations

Online reviews and product recommendations significantly impact consumer

decisions in e-commerce. Cheung and Thadani (2012) found that customer
reviews and ratings influence perceived credibility and trustworthiness of
products. Additionally, personalized recommendations based on user
preferences and browsing history can drive sales and improve customer
satisfaction (Liu et al., 2019).

6. The Impact of Mobile Commerce

The increasing use of smart phones and tablets has transformed e-commerce,
making mobile commerce a critical aspect of online retail strategies. Research
by Ngai et al. (2015) indicates that mobile-friendly websites and applications
are essential for reaching on-the-go consumers. A seamless mobile shopping
experience can enhance accessibility and boost sales for e-commerce
platforms.

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Proposed Improvements

To enhance the effectiveness of online home decor system, the following

improvements are proposed:

 Enhanced User Interface: Improving the user interface and user

experience (UI/UX) to make the platform more intuitive and user-
friendly.
 Advanced Analytics: Utilizing data analytics to provide personalized
recommendations, optimize fleet usage, and identify market trends.
 Dynamic Pricing: Implementing dynamic pricing models to adjust
rental rates based on demand, seasonality, and other factors.
 Loyalty Programs: Introducing loyalty programs to reward frequent
users with discounts, points, or other incentives.
 Integration with Smart Devices: Leveraging smart device integration
for keyless entry, remote vehicle diagnostics, and enhanced user
control.
 Sustainability Initiatives: Promoting eco-friendly vehicles and
providing incentives for users who opt for green alternatives.

Tools and Technology Used:

 Frontend – React.js with Vite

React.js, powered by Vite, is used for building a fast and efficient user
interface. Vite enhances the development experience by offering
lightning-fast hot module replacement (HMR), reducing build times,
and improving performance. The component-based structure of React
allows for modular UI development, making it easy to manage the order
management, return processing, and status tracking features.

 Backend – Node.js with Express.js

Node.js, combined with Express.js, serves as the backend framework for

handling API requests, routing, and business logic. Express simplifies
request handling, authentication, and database communication,
ensuring smooth interaction between the frontend and backend. It
processes return requests, validates order details, and updates the database
efficiently.

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 Database – MongoDB

MongoDB is a NoSQL database that provides a flexible and scalable way

to store data in JSON-like documents. Unlike relational databases,
MongoDB allows for dynamic schema updates, making it ideal for
handling order details, return requests, and user data. It ensures fast
read/write operations, helping the system efficiently process return
requests and maintain order records.

 Styling – Tailwind CSS

Tailwind CSS is a utility-first CSS framework that helps build

responsive and modern UI designs with minimal effort. It allows for
custom styling directly within JSX, reducing the need for separate CSS
files. Tailwind improves the overall UI of the Sales Return System by
making components like buttons, forms, and tables more user-friendly and
visually appealing.

 PDF Generation – jsPDF

jsPDF is a JavaScript library that enables the creation of PDF invoices

for orders. It allows users to download and print order details, making
return processing easier and more transparent. The system uses jsPDF to
generate invoices dynamically, ensuring that customers have proof of
purchase when requesting returns.

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3. Internship Task

Week 1-3: Frontend Basics

 Worked on HTML, CSS, and JavaScript to structure the UI.

 Started learning and implementing React for dynamic components.
 Focused on setting up the basic UI layout.

Week 4-6: React & Node.js Discussion

 Explored deeper React concepts like state management and props.

 Discussed backend integration with Node.js for handling requests.
 Planned API structures and data flow between frontend and backend.

Week 7-9: Frontend Development with Tailwind CSS & React (Vite)

 Built the complete frontend using React with Vite for better performance.
 Styled components using Tailwind CSS for a clean and responsive UI.
 Created forms, order management pages, and return request interfaces.

Week 10: Database Integration (MongoDB)

 Connected the application to MongoDB

 data storage.
 Implemented schemas for orders, returns, and users.
 Ensured data is correctly stored and retrieved in the backend.

Week 11-12: Basic Backend Implementation

 Implemented return request generation from the customer side.

 Developed an admin panel where admins can view return requests.
 Established basic backend routes for handling return requests.

Week 13-16: Advanced Backend Development (Planned)

 Implementing return validation (checking eligibility based on order details).

 Adding return status tracking (Pending, Approved, Rejected, Processed).
 Enhancing admin controls (approving/rejecting requests, managing
inventory).
 Improving API security and authentication (JWT for secure access).

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Functional Requirement
1. Order Management

 Users can place and view their orders.

 Order details (Order ID, product info, purchase date) are stored in MongoDB.
 Admin can access order records for verification.

2. Return Request Processing

 Users can request a return by entering a valid Order ID.

 System checks return eligibility (within return period, product condition).
 Return requests are stored in the database for admin review.

3. Admin Panel for Return Management

 Admin can view all return requests in a dashboard.

 Admin has options to approve, reject, or request more details from the user.
 Approved returns move to the next stage in the process.

4. Return Status Tracking

 Users can track their return request status (Pending, Approved, Rejected, Processed).
 Admin updates return request status in real-time.
 Status updates are displayed in the user dashboard.

5. PDF Invoice Generation

 Generates invoice PDFs for each order.

 Users can download invoices for their purchases.
 Admins can verify invoice details before approving a return.

6. Authentication & Security (Future Implementation)

 Secure login for admin and users using JWT authentication.

 Role-based access: Users can request returns, Admins manage them.
 Data encryption and secure API handling to protect sensitive information.
 to protect sensitive user information.

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(A) ER–Diagram

Fig .1ER-Diagram

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4. System Design
Introduction
The system design of the Tech elecon Website focuses on creating a robust
and user-centric platform that revolutionizes the machine ordering
experience. This design encompasses a scalable architecture that integrates
seamless user interactions, secure transaction processing, and efficient
management tools for both customers and administrators. By leveraging
modern web technologies and best practices in React Js, the portal aims to
offer a intuitive navigation, responsive interface, and reliable performance
across various devices. With an emphasis on scalability and flexibility, the
system design ensures the portal can adapt to evolving user needs and
technological advancements in the furniture industry.

DB Data Base
DFD Data Flow Diagram

ER Entity Relationship
MVC Model view
Controller

System Design
 Dataflow Diagram:
A. Context Diagram
A context diagram, sometimes called a level0data- flow diagram,
is drawn in order to define and clarify the boundaries of the
software system.

Fig2. Context diagram

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B. Level 1 DFD:

C. Level 2 DFD for Admin

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Fig4.Level 2 DFD
for admin

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D. Level2 DFDfor User:

Fig5.Level 2 DFD for user

 USE CASE Diagram:

The use case diagram for the Tech Elecon Website illustrates key
interactions between users and the system. Users can register and manage
their profiles, search for products, book Machines, and handle payments
seamlessly. Administrators, on the other hand, oversee operations through
functionalities like managing furniture inventory, monitoring bookings,
and providing customer support. The diagram highlights the system’s focus
on user-friendly interactions, efficient booking processes, secure payment
handling, and robust administrative tools, ensuring a streamlined and
satisfactory experience for both customers and Machines service providers.

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(A) Admin:

Fig6.Use Case for Admin

(B) User:

Fig.7 Use Case for User

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Detailed Design
(1) Sequence Diagram:
The sequence diagram for the Tech Elecon illustrates the step- by- step
interactions between actors and the system during key processes such as
booking a product. It begins with a user logging into the portal, initiating a
product search, selecting a service option, and proceeding to book the
product. The sequence captures interactions with the payment gateway for
transaction processing and concludes with the issuance of a booking
confirmation. This diagram effectively visualizes the flow of actions and
communication between users, the portal, and external systems, ensuring
clarity on how tasks are executed and data flows through the system.
A. Admin:

Fig8. Sequence Diagram for Admin

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B. USER:

Fig9. Sequence Diagram for User

(2) Class Diagram

The class diagram for the Tech Elecon Website outlines the essential entities
and their relationships within the system. Key classes include User, Product,
Booking, Payment, and Administrator, each with attributes and methods that
define their roles and interactions. Associations between classes depict
relationships such as users making bookings, and payments being processed.

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Fig10. Class diagram

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5. Implementation
CodeSnippets

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User interface Screenshot

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Fig13.User interface screenshot

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6. Conclusion

The Sales Return Project has successfully implemented core functionalities such as
order management, return request processing, admin review, and status tracking.
The frontend, developed using React with Vite and Tailwind CSS, ensures a
responsive, fast, and user-friendly interface. The backend, integrated with
MongoDB, enables efficient data storage, retrieval, and management of return
requests, ensuring a seamless interaction between users and administrators.
Despite the progress, some critical features are still under development.

These include advanced return validation to prevent fraudulent requests, enhanced

admin controls for better decision-making, and authentication mechanisms using
JWT for secure access. Additionally, automated email and SMS notifications will be
incorporated to keep users informed about their return status, enhancing
transparency. Future enhancements may also include a refund or exchange module,
AI-driven return predictions, and a dashboard with analytics to help businesses make
informed decisions regarding return trends.

Once fully developed and deployed, the system will provide a comprehensive and
automated solution for managing product returns efficiently. It will reduce manual
workload for administrators, improve customer experience, and enhance operational
efficiency for e-commerce businesses. With continuous improvements, the project
aims to become a robust and scalable return management system that meets industry
standards and ensures a hassle-free experience for users.

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REFERANCE

 Chaffey, D. (2022). Digital Business and E-Commerce Management. Pearson

Education.
 Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: Business, Technology,
Society. Pearson.
 Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing Management. Pearson
Education.
 Turban, E., King, D., Lee, J., Liang, T. P., & Turban, D. (2020). Electronic
Commerce: A Managerial and Social Networks Perspective. Springer.
 Gupta, S., & Ramachandran, D. (2021). Consumer Behavior in the Digital Age.
Journal of Marketing, 85(3), 24-39.
 Chen, Y., & Zhang, L. (2020). Return Policies and Customer Satisfaction in E-
commerce. Journal of Business Research, 113, 215-225.

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