Job Description
Job Title : Regional Manager
Job Role : The Regional Manager would be responsible for business development,
operations management, quality appraisal, recovery management, training
and staff management for his region. In addition to this, he will also be
responsible for providing compliance towards audit observations in his
branches.
Responsibilities Activities
Responsible and accountable for business operations/targets of the
assigned region.
Ensuring proper credit appraisal and adherence to the credit appraisal
processes, by branches in the regions.
Ensuring effective credit monitoring by branches and follow up of
overdues/NPA Management. Adherence to escalation matrix in
delinquency management.
Business
Identify new location for business purpose through his team of Cluster
Development and
Heads / Branch Heads with required infrastructure/basic requirements
Monitoring
to new branches.
Setting and achieving business targets of branches.
Have a timely review with Clusters / Branches regarding present
overdue and NPA A/Cs.
Take action and plan for NPA accounts with CHs / BHs.
Monitoring the Branch visits of the Cluster Heads.
Review Work plan and Work Done of his CHs / BHs.
Has to look after branch setup and basic requirements for branches.
Consolidate and share the admin data details as required from HO.
Co-ordinate with HR department for manpower planning and
Business recruitment.
Administration and Co-ordinate with Admin department for resolving any branch asset
Manpower requirement.
management Provide recommendation/approval towards employee or branch related
claims and settlements.
Control staff attrition and thus maintain adequate manpower as per
budgetary allowance.
Recommending / Arranging for training and process knowledge to all
Training and Process the Region Staff.
Review Inform and educate staff about any change in business process.
Provide branches sales training during branch visits.
Preparing and monitoring daily business MIS from all branches in his
region and sharing the same to HO.
MIS and Daily Follow-up with branches to ensure that data is entered in CMS on daily
reporting basis for disbursements, collections, etc.
Provide necessary support to branch as required.
Escalate necessary information to HO from branch and vice-versa.
Ensure quality parameters in the Region for loan documentation.
Visit to branches for process and documentation check.
Review with branches regarding any process deviations observed and
Compliance and
same to be shared with HO.
Quality development
Plan for better process implementation to reduce deviations.
Provide compliance on branch audit reports after reviewing the same
with respective branches.
Control staff attrition and maintaining adequate manpower at branches
in the region
Analyzing the requirement of additional staff to Branches.
Assisting HR towards recruitment, selection and team building
People Management Leave Management and approval authority of the leaves taken by
and Team employees of region.
development Co-ordinate with HR to raise any necessary disciplinary action on
required staff.
Tracking performance and annual appraisal of staff in the region
Responsible to upkeep company vision and best practices in his region.
Provide a mentoring role to all employees.
