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The Apollo x4 Gen 2 is a Thunderbolt 3 audio interface featuring QUAD Core realtime UAD processing, designed for high-quality audio recording and mixing. It includes four Unison mic preamps, elite-class A/D and D/A conversion, and supports over 200 UAD plug-ins for enhanced sonic capabilities. The manual provides detailed information on installation, operational features, and technical support for users to maximize their experience with the device.

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0% found this document useful (0 votes)
15 views43 pages

Captura de Tela 2025-05-26 À(s) 17.27.36

The Apollo x4 Gen 2 is a Thunderbolt 3 audio interface featuring QUAD Core realtime UAD processing, designed for high-quality audio recording and mixing. It includes four Unison mic preamps, elite-class A/D and D/A conversion, and supports over 200 UAD plug-ins for enhanced sonic capabilities. The manual provides detailed information on installation, operational features, and technical support for users to maximize their experience with the device.

Uploaded by

celsorangel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 43

Thunderbolt 3 Audio Interface

with QUAD Core Realtime UAD Processing

Apollo x4 Gen 2 Hardware Manual


Manual Version 240930

www.uaudio.com
A Letter from Bill Putnam Jr.

Thank you for choosing this Apollo audio interface to become a part of your studio. We
know that any new piece of gear requires an investment of time and money — and our goal
is to make your investment pay off.
Universal Audio interfaces like the Apollo X Gen 2 Series exemplify a commitment to
craftsmanship that we’ve forged over the past 60 years — from our original founding in
the 1950s by my father, Bill Putnam Sr., to our current mission to combine the best of both
classic analog and modern digital audio technologies.
Starting with its high-quality I/O and elite-class A/D and D/A conversion, Apollo X Gen 2’s
superior sonic performance serves as its foundation.
This is just the beginning however, as Apollo lets you power the full range of UAD plug-ins
in real time, including classic mic preamps, EQs, compressors and limiters, reverbs, guitar
amps, and much more. With more than 200 acclaimed UAD plug-ins at your fingertips, the
sonic choices are limitless.*
At UA, we are dedicated to the idea that technology should serve the creative process,
inspiring our customers to go further. These are the ideals my father embodied with his
classic designs, and we believe this spirit lives on today in products like Apollo.
Please feel free to reach out to us via our website www.uaudio.com, and via our social media
channels. We look forward to hearing from you, and thank you once again for choosing
Universal Audio.

Sincerely,

Bill Putnam Jr.

*All trademarks are recognized as property of their respective owners. Individual UAD Powered Plug-Ins sold separately.

Apollo X Gen 2 Hardware Manual 2 Welcome Letter


Contents Tip: Click any section or page number
to jump directly to that page.

A Letter from Bill Putnam Jr. ..............................................................................................................2


Introduction ................................................................................................................................................4
Record hits with the world’s most powerful desktop audio interface. ...........................................4
Apollo x4 Gen 2 Features ........................................................................................................................................6
Operational Overview ................................................................................................................................................9
About Apollo Documentation ..............................................................................................................................11
Additional Resources...............................................................................................................................................12
Quick Start ................................................................................................................................................13
Installation Notes.........................................................................................................................................................13
Connection Notes ......................................................................................................................................................14
Hardware Setup ..........................................................................................................................................................15
Software Setup ...........................................................................................................................................................16
Connect to Input Sources and Monitor System ....................................................................................... 17
Setting Hardware I/O Levels .................................................................................................................................18
Controls & Connectors ......................................................................................................................19
Controls Overview .....................................................................................................................................................19
Top Panel........................................................................................................................................................................22
Front Panel .................................................................................................................................................................... 27
Side Panel ...................................................................................................................................................................... 27
Rear Panel ..................................................................................................................................................................... 27
Specifications..........................................................................................................................................31
Hardware Block Diagram......................................................................................................................................34
Troubleshooting ....................................................................................................................................35
Notices ...................................................................................................................................................... 36
Important Safety Information ..............................................................................................................................36
Manufacturer’s Declarations ............................................................................................................................... 37
Technical Support................................................................................................................................42
Universal Audio Knowledge Base ...................................................................................................................42
Universal Audio YouTube Channel...................................................................................................................42
Universal Audio Community Forums .............................................................................................................42
Customer Care ...........................................................................................................................................................42

Apollo x4 Gen 2 Hardware Manual 3 Contents


Introduction

Record hits with the world’s most powerful desktop audio interface.
Produce larger sessions with our most powerful desktop Apollo. Featuring highest-
resolution audio conversion, four Unison™ mic preamps, and realtime UAD processing
— letting you record through plug-ins from Neve, API, Manley, Auto-Tune, and hundreds
more — Apollo x4 levels up your studio with legendary UA sound, built to inspire your next
collaboration.
• Produce music with elite-class Apollo X Gen 2 converters, and hear every detail with
unprecedented dynamic range
• Use four Unison preamps to get the tone and feel of iconic analog gear from Neve, API,
Manley, Fender, and more
• Record through UAD plug-ins in realtime with onboard QUAD Core DSP
• Work faster with new UAD Console features including Auto-Gain, Plug-In Scenes,
Monitor Controller, Immersive Audio, and more
• Mix with confidence in any room or through headphones using Apollo Monitor
Correction by Sonarworks®
• Get included UAD plug-ins from Auto-Tune, Fairchild, Teletronix, and more with
Essentials+ or Studio+ Editions
Get Our Most Powerful Desktop Apollo Ever
We built Apollo x4 to expand on the gold-standard Apollo Twin, the audio interface that
single-handedly revolutionized home studio recording. With expanded I/O, elite-class
24-bit/192 kHz audio conversion, and the widest dynamic range to date, Apollo x4 puts the
sound of the stars in reach for your next collaboration.
Record Through Iconic Preamps
With four Unison™ preamps and dual front panel Hi-Z instrument inputs, Apollo x4 lets you
track through emulations of classic gear from Neve, Manley, API, Fender, and dozens more,
giving you the rich analog textures used on the greatest recordings of our time.
Hear the Details Like Never Before
Now in its Gen 2 design, Apollo x4 features our highest-resolution D/A converters ever.
This enhanced monitoring — when paired with features like Apollo Monitor Correction by
Sonarworks — means you’ll hear the most accurate representation of your recordings when
mixing through monitors or headphones.

Apollo x4 Gen 2 Hardware Manual 4 Introduction


Mix with Authentic Analog Sounds
Out of the box, Apollo x4 gives you the tools used in the world’s biggest recording studios.
Along with included LA-2A compressors, Pultec EQs, and amps from Marshall and Ampeg
— you can tap into the entire library of over 200 UAD plug-ins to unlock proven hit-making
sounds.
Find Your Perfect Workflow
Just like many pro studios, where an analog console is the heart of the workflow, Apollo x4
has a powerful mixing engine where you control plug-in routing and monitoring. And with
the latest features like Auto-Gain, Bass Management, and Plug-In Scenes, it’s easy to find a
flow that fits your needs.
A Hybrid System for Your Mission
Combine Apollo x4’s DSP processing with native processing from your computer to
produce large sessions with complex plug-in chains — a powerhouse hybrid workflow that
outpaces any native-only recording setup.
Expand Your Studio as You Grow
Build out your dream studio by linking up to four Thunderbolt Apollo interfaces for up to 128
channels of premium I/O, and control it all from your desktop using Apollo x4. So no matter
how far your music takes you, an Apollo will always be in reach.

includes the Essentials+ or Studio+ Editions. Other UAD plug-ins available separately.
All trademarks are property of their respective owners.

Apollo x4 Gen 2 Hardware Manual 5 Introduction


Apollo x4 Gen 2 Features
Key Features
• 12 x 18 Thunderbolt 3 audio interface with QUAD Core DSP plug-in processing
• Four Unison mic preamps, two Hi-Z instrument inputs, optical Toslink I/O (ADAT or S/
PDIF)
• Two 1/4” monitor outs, four 1/4” line outs (ALT 1, 2), two 1/4” TRS headphone outs
• Elite-class Apollo X Gen 2 converters with 24-bit / 192 kHz resolution
• Enhanced D/A for critical monitoring and playback with 129 dB dynamic range
• Calibrate your main monitor and headphone outputs with Apollo Monitor Correction
powered by Sonarworks®
• Fully-featured monitor controller with alternate speaker switching and integrated
talkback for easy communication with talent
• Updated UAD Console app featuring Auto-Gain, Plug-In Scenes, subwoofer integration
with Bass Management, immersive audio support, and more
• Onboard DSP supports over 200 UAD plug-ins via VST, AU, and AAX 64 formats in all
major DAWs
• Includes up to 50+ UAD plug-ins with Essentials+ or Studio+ Editions
• Compatible with LUNA, Logic Pro, Pro Tools, Cubase, Ableton Live, and more
• Expandable with Thunderbolt Apollo interfaces and Dante via Apollo x16D
• Free industry-leading technical support from knowledgeable audio engineers

Apollo x4 Gen 2 Hardware Manual 6 Introduction


All Features
Audio Interface
• Sample rates up to 192 kHz at 24-bit word length (96 kHz max on S/PDIF I/O)
• Up to 12 x 18 simultaneous input/output channels
• Four channels of analog-to-digital conversion via:
• Four balanced mic/line inputs
• Two Hi-Z instrument inputs
• 10 channels of digital-to-analog conversion via:
• Stereo monitor outputs
• Two stereo headphone outputs
• Four line outputs
• Up to eight channels of digital optical inputs and outputs via:
• Eight channels ADAT optical with S/MUX for high sample rates, or
• Two channels S/PDIF optical with sample rate conversion
Microphone Preamplifiers
• Four high-resolution, ultra-transparent, digitally-controlled analog mic preamps
• Unison™ technology for exacting emulations with Unison-enabled UAD plug-ins
• Front panel and software control of all preamp parameters
• Low cut filter, 48V phantom power, 20 dB pad, polarity inversion, and stereo linking
Monitoring
• Independently-addressable stereo left/right monitor outputs
• Two independently-addressable stereo headphone outputs
• Four independently-addressable line outputs can be used for additional cue mixes
• Front panel control of level, mute, dim, mono, alternate speakers, and talkback
• Built-in talkback microphone for communication and recording
• All outputs are DC coupled
UAD-2 Inside
• QUAD core DSP featuring four SHARC® processors
• Realtime UAD Processing on all analog and digital inputs
• Same features and functionality as other UAD-2 devices when used with DAW
• Can be combined with other UAD-2 devices for increased mixing DSP
• Complete UAD plug-ins library available at the UA online store

Apollo x4 Gen 2 Hardware Manual 7 Introduction


Software
UAD Console application
• Enables tracking and/or monitoring with Realtime UAD Processing
• Remote control of Apollo x4 features and functionality
• Virtual I/O for routing DAW tracks through UAD Console
• Two independent stereo Auxiliary buses
Console Recall plug-in
• Saves Apollo x4 configurations inside DAW sessions for easy recall
• Facilitates control of Apollo x4 monitoring features from within the DAW
• VST, AAX 64, and Audio Units plug-in formats
UAD Meter & Control Panel application
• Configures global UAD settings and monitors system usage
Other
• Attractive and durable desktop form factor
• Locking power supply prevents accidental disconnection
• Easy firmware updates
• One year warranty includes parts and labor
Package Contents
• Apollo x4 Gen 2 audio interface
• External power supply and region-specific AC cable
(USA, EU, UK, ANZ, or Japan)
• Getting Started URL card

Apollo x4 Gen 2 Hardware Manual 8 Introduction


Operational Overview
Audio Interface
First and foremost, Apollo x4 Gen 2 is a premium 12 x 18 Thunderbolt 3 audio interface with
elite-class 24-bit/192 kHz audio conversion. Apollo x4 connects to the outputs and inputs
of other audio gear, and performs analog-to-digital (A/D) and digital-to-analog (D/A) audio
conversions on the gear’s signals. The digital audio signals are routed into and out of the
host computer via the high-speed PCIe protocol, which is carried on a single Thunderbolt 3
cable.
Apollo x4 leverages Universal Audio’s expertise in DSP acceleration, UAD Powered Plug-Ins,
and analog hardware design by integrating the latest cutting edge technologies in high-
performance A/D-D/A conversion, DSP signal reconstruction, and connectivity. Apollo
x4 acts as an audio interface with integrated DSP effects for tracking and monitoring, a
fully integrated UAD-2 DSP accelerator for mixing and mastering, as well as a complete
monitoring controller.
About Realtime UAD Processing
Apollo x4 has the ability to run UAD Powered Plug-Ins in realtime. Apollo’s groundbreaking
DSP + FPGA technology enable UAD plug-ins to run with latencies in the sub-2ms range,
and multiple plug-ins can be stacked in series without additional latency. Realtime UAD
Processing facilitates the ultimate sonic experience while monitoring and/or tracking.
Note: Apollo x4 DSP, as with other UAD-2 devices, can only load UAD Powered
Plug-Ins, which are specifically designed to run on UAD-2 DSP accelerators. Native
(host CPU-based) plug-ins cannot run on the UAD-2 DSP.
UAD Console Software
The included UAD Console companion software application runs on the host computer and
is used to control Apollo x4 mixing and input monitoring with Realtime UAD Processing,
access the audio interface I/O settings, and more. UAD Console’s analog-style workflow is
designed to provide quick access to the most commonly needed features in a familiar, easy-
to-use mixer interface.
Realtime UAD Processing is a special function that is available only within UAD Console.
All of Apollo x4’s analog and digital inputs can perform Realtime UAD Processing
simultaneously, and UAD Console inputs with (or without) Realtime UAD Processing can be
routed into the DAW for recording.
UAD Console controls Apollo x4’s digital mixer so you can monitor Apollo x4’s inputs (with or
without Realtime UAD Processing) without using any other audio software such as a DAW.
UAD Console is integral to unleashing the power of Apollo x4. For complete details about
how to use UAD Console and Realtime UAD Processing, refer to the UAD Console Manual.

Apollo x4 Gen 2 Hardware Manual 9 Introduction


UAD Powered Plug-Ins in a DAW
Apollo x4 and UAD plug-ins can also be used with a DAW without the use of UAD Console.
UAD plug-ins loaded within the DAW operate like other (non-UAD) plug-ins, except the
processing occurs on the Apollo x4 DSP instead of the host computer’s processor. In this
scenario, UAD plug-ins are subject to the latencies incurred by I/O buffering.
For details about using UAD Powered Plug-Ins in a DAW, see the UAD System Manual.
Standalone Use
Although the UAD Console application is required to utilize all Apollo x4 features, the
hardware unit can be used as a digital mixer with limited functionality without a Thunderbolt
3 connection to a host computer.
All currently active I/O assignments, signal routings, and monitor settings are saved to
internal firmware when Apollo x4 is powered down and persist when power is re-applied.
Therefore the last-used settings are always available even when a host computer is not
connected.
Note that UAD plug-in instantiations are not retained on power down, because the plug-in
files reside on the host computer. However, if UAD plug-ins are active when Apollo x4’s
connection to the host system is lost (if the Thunderbolt 3 cable is unplugged), the current
UAD plug-in configurations remain active for processing until Apollo x4 is powered down.
Note: Standalone use is unavailable when cascading multiple Apollo units.

Apollo x4 Gen 2 Hardware Manual 10 Introduction


About Apollo Documentation
Documentation for Apollo and UAD Powered Plug-Ins are separated by areas of
functionality, as described below. All user manuals are available at help.uaudio.com.
Some manual files are in PDF format. PDF files require a free PDF reader application such as
Preview (macOS) or Edge (Windows).
Apollo Hardware Manuals
Each Apollo model has a unique hardware manual. The Apollo hardware manuals contain
complete hardware-related details about one specific Apollo model. Included are detailed
descriptions of all hardware features, controls, connectors, and specifications.
Note: Each hardware manual contains the unique Apollo model in the file name.
Apollo Software Manual
The Apollo Software Manual is a companion guide to the Apollo hardware manuals. It
contains detailed information about how to configure and control Apollo software features.
Refer to the Apollo Software Manual to learn how to operate the software tools and
integrate Apollo’s functionality into the DAW environment.
Note: Each Apollo connection protocol (Thunderbolt, FireWire, USB) has a unique
software manual.
UAD Console Manual
UAD Console is Apollo’s companion software, for controlling up to four Apollo units and
their digital mixing and low-latency monitoring capabilities. UAD Console is where you
configure and operate Realtime UAD Processing and Unison with UAD-2 plug-ins.
UAD Plug-Ins Manual
The features and functionality of all individual UAD-2 Powered Plug-Ins is detailed in the
UAD Plug-Ins Manual. Refer to that document to learn about the operation, controls, and
user interface of each UAD-2 plug-in that is developed by Universal Audio.
Direct Developer Plug-In Manuals
UAD Powered Plug-Ins includes plug-in titles created by our Direct Developer partners.
Documentation for these 3rd-party plug-ins are separate files written and provided by the
plug-in developers. The file names for these plug-in manuals are the same as the plug-in
titles.
UAD System Manual
The UAD System Manual is the complete operation manual for Apollo’s UAD-2 functionality
and applies to the entire UAD-2 product family. It contains detailed information about
installing and configuring UAD devices, the UAD Meter & Control Panel application, buying
optional plug-ins at the UA online store, and more. It includes everything about UAD except
Apollo-specific information and individual UAD plug-in descriptions.

Apollo x4 Gen 2 Hardware Manual 11 Introduction


Accessing Documentation
Any of these methods can be used to access documentation:
• Choose Documentation from the Help menu within the UAD Console application
• Click the Product Manuals button in the Help panel within the UAD Meter & Control
Panel application
• All manuals are available online at help.uaudio.com

Host DAW Documentation


Each Digital Audio Workstation application has its own particular methods for configuring
and using audio interfaces and plug-ins. Refer to the host DAW’s documentation for specific
instructions about using audio interface and plug-in features within the DAW.
Tip: The LUNA application manual is available here.
Hyperlinks
Links to other manual sections and web pages are highlighted in blue text. Click a hyperlink
to jump directly to the linked item.
Tip: Use the back button in the PDF reader application to return to the previous page
after clicking a hyperlink.

Additional Resources
For additional resources, or if you need to contact Universal Audio for assistance, see the
Technical Support page.

Apollo x4 Gen 2 Hardware Manual 12 Introduction


Quick Start

Before you can use Apollo x4, you need to complete these steps:
1. Connect to your computer with a Thunderbolt 3 cable (not included).
2. Connect to AC power.
3. Download and install the latest UAD software.
4. Register your Apollo hardware.
5. Authorize your UAD plug-ins.
Additionally, you'll want to learn these essential Apollo x4 operations:
• Connect to Input Sources and Monitor System – How to connect your audio gear.
• Setting Hardware I/O Levels – Learn how to adjust Mic/Line/Instrument input gain levels
and monitor/headphone output volume levels.
This chapter will guide you through these steps. For assistance, see the Technical Support
page.

Installation Notes
• Locate the interface on a flat surface so its feet will maintain airflow beneath the unit.
• The location should be sturdy enough to securely hold its weight and withstand the
pressure of operating the top panel controls.
• Allow space at the front and rear of the unit for cable connections.
• Do not block the cooling vents on the bottom or sides of the unit.
• As with any sound system, the following steps are recommended to avoid audio spikes
in your speakers and headphones:
1. Power on the speakers last, after all other devices (including Apollo x4) are
powered on.
2. Power off the speakers first, before all other devices (including Apollo x4) are
powered off.
3. Remove headphones from ears before powering Apollo x4 on or off.

Apollo x4 Gen 2 Hardware Manual 13 Quick Start


Connection Notes

Thunderbolt 3
• Apollo x4 must be connected via a Thunderbolt 3 cable (not included) to a computer
that has an available Thunderbolt 3 port.*
• Apollo x4 cannot be bus powered via Thunderbolt 3. The included external power
supply must be used.
• *With Mac computers only, Apollo x4 can be connected to Thunderbolt 1 and
Thunderbolt 2 computer ports via the Apple Thunderbolt 3 to Thunderbolt 2 adapter.
With Windows computers, connections to Thunderbolt 1 or Thunderbolt 2 ports are not
supported. Visit our Knowledge Base for details.
About Thunderbolt 3 Ports and Cables
Important: Although Thunderbolt 3 always uses USB-C connectors, not all USB-C
ports are Thunderbolt 3 ports. Similarly, not all USB-C cables are Thunderbolt 3
cables. Always connect Apollo x4 to a Thunderbolt 3 port with a Thunderbolt 3 cable.
USB-C is not Thunderbolt 3
Thunderbolt 3 uses USB-C connections to transfer data and power. However, USB-C
is simply a connector type; it doesn't determine the type of data used by the connector.
For example, USB-C connections can be used for Thunderbolt 3, USB 3.1, and other data
protocols, so USB-C connections are not always interchangeable.
Does your USB-C connector support Thunderbolt 3?
To determine if a USB-C port or cable connector supports Thunderbolt 3, look for
the Thunderbolt icon. The Thunderbolt icon on a USB-C port or cable means the
connector supports Thunderbolt 3. Alternately, confirm Thunderbolt 3
compatibility with the device and/or cable manufacturer.

Thunderbolt icon on USB-C cable (left) and USB-C port (right)

Apollo Expanded
• When more I/O and/or DSP is needed, up to four Apollo interfaces and six UAD devices
total can be cascaded together via Thunderbolt in a multiple-unit configuration. For
complete details about multi-unit cascading, refer to the UAD Console Manual.
Note: A maximum of one Apollo desktop audio interface (Arrow, Apollo Twin, Apollo
Twin MkII, Apollo Twin X, or Apollo x4) can be combined within a single Thunderbolt
system.

Apollo x4 Gen 2 Hardware Manual 14 Quick Start


Hardware Setup

Connect to Computer*
1. Connect a Thunderbolt 3 cable (not included) to the Thunderbolt 3 port on Apollo x4's
rear panel.
2. Connect the other end of the Thunderbolt 3 cable to an available Thunderbolt 3 port on
the computer.

Connect to Power
Caution: Before powering Apollo x4 on or off, lower the volume of the monitor
speakers (if connected) and remove headphones from your ears.
3. Connect the included power supply to an AC outlet (Apollo x4 cannot be bus powered).
4. Connect the locking power supply barrel to the rear panel of Apollo x4. Align the two
tabs on the power cable's connector to the notches on the input, then rotate the barrel
clockwise to prevent accidental disconnection.
Important: After ensuring the locking barrel tabs are aligned with the chassis slots
and the barrel is fully inserted, rotate the barrel to secure the connector.

2. Rotate to Lock

1. Align Tabs
12VDC

5. Apply power to Apollo x4 using the rear panel's power switch. Apollo x4 is now ready
for Software Setup.

Apollo x4 Gen 2 Hardware Manual 15 Quick Start


Software Setup
Note: Items on this overview page are detailed in the Apollo Software Manual. See
About Apollo Documentation for related information.
System Requirements
All system requirements must be met for Apollo to operate properly. Before proceeding with
installation, view the system requirements.
Software Installation
The UAD software must be installed to use the hardware and UAD-2 plug-ins. The UAD
software installer contains the Apollo software, drivers, and UAD-2 plug-ins.
UA Connect Application
You’ll use UA Connect, our software management program, to obtain and install the UAD
software and UAD Console. To get UA Connect, visit:

uaudio.com/downloads/uad
Note: For optimum results, connect and power on Apollo before installing the
software.
Latest Software
To obtain the latest UAD software after initial registration, use the UA Connect application.
System Configuration
Details about setting up the Apollo system, including how to integrate with a DAW and
related information, are included in the Apollo Software Manual.
UAD Console Application
The included UAD Console application is the software interface for the Apollo hardware.
UAD Console controls Apollo and its digital mixing, monitoring, Unison, and Realtime UAD
Processing features. UAD Console is also used to configure Apollo settings such as sample
rate, clock source, reference levels, and more.
For complete details about how to operate UAD Console, see the online manual.
UA Support Videos
Informational videos are available to help you get started with Apollo at help.uaudio.com.

Apollo x4 Gen 2 Hardware Manual 16 Quick Start


Connect to Input Sources and Monitor System
One typical Apollo x4 audio setup is illustrated below. For complete details about all of
Apollo x4's connectors and controls, see Controls & Connectors.
Tip: In the example below, the mics are connected to channels 3 and 4, so that the
mics and the instruments (which are connected to channels 1 and 2) can be used at
the same time.

Hi-Z Instruments Headphones

1 2 1 2

Stereo
Speaker Microphones
System

OPTICAL LINE OUT LINE OUT MONITOR


OUT IN 3 1 L MIC/LINE 4 MIC/LINE 3 MIC/LINE 2 MIC/LINE 1

POWER 4 2 R

OFF ON 12VDC

Typical Apollo x4 audio connections

Apollo x4 Gen 2 Hardware Manual 17 Quick Start


Setting Hardware I/O Levels
This section explains how to set input gain levels for the hardware inputs (mic, line, and Hi-Z)
and adjust volume levels for the hardware outputs (monitors and headphones). Refer to the Top
Panel illustration for the control names and numbers mentioned below.
Caution: Before proceeding, lower the volume of the monitor speakers and remove
headphones from your ears.
Set Input Gains
1. Select the input channel to be adjusted by pressing the PREAMP button (8) repeatedly until
the Channel Selection Indicator (1) displays the desired channel (CH1, CH2, CH3, or CH4).
2. Select the input type (MIC or LINE) by pressing the INPUT button (6-a) until the Input Type
indicator (2) displays the desired input jack* (see note below).
3. Adjust the input channel's gain by rotating the LEVEL knob (11) until the input meter for the
channel (4) approaches maximum, but does not reach the red clip LED when the loudest
input signal is present. If the level is too high to avoid clipping (when the red “C” LED
illuminates), enable the PAD (6-d).
4. To set the input gain for the other input channels, repeat steps 1 – 3.
Adjust Output Volumes
1. Select the output volume to be adjusted (monitor or headphones) by pressing the
MONITOR button (12) until the desired output (HP1, HP2, or MONITOR) is displayed by the
Selected Output Indicator (3).
2. Set the volume level by carefully increasing the LEVEL knob (11) until the desired volume is
reached (you may need to adjust the volume of the speaker system).
3. To set the other output volumes (monitor or headphones), repeat steps 1 – 2.
Mute (and Unmute) Monitor Outputs
1. Select the monitor outputs by pressing the MONITOR button (12) until MONITOR is lit in the
Selected Output Indicator (3).
2. Press the MUTE button (6-l) to mute the monitor outputs. The MONITOR Indicator (3) is red
when the monitors are muted. When in MONITOR Mode, the Volume Level Indicator LEDs
(2) are also red.
3. To toggle the monitor mute state, press the MUTE button (6-l) whenever MONITOR (3) is
selected.
Notes
• *Hi-Z inputs are automatically selected, overriding the channel's Mic and Line inputs, when
a ¼” mono TS (tip-sleeve) plug is connected to the channel's Hi-Z Instrument jack (14) on
the front panel.
• To control input channels 1+2 or 3+4 simultaneously when a stereo source is connected,
press the LINK button (6-f) when an input is selected (1).
• Line outputs 1 – 4 are accessed and controlled via software only (UAD Console or DAW).
• See About Apollo Documentation to learn more.

Apollo x4 Gen 2 Hardware Manual 18 Quick Start


19

Controls & Connectors


18 17 16 15

Complete details about the Apollo x4 hardware controls and all connector jacks on the front
and rear panels are provided in this chapter.
Note: To learn how to set input gain levels (MIC, LINE, and Hi-Z) and output volumes
(monitors and headphones), see Setting Hardware I/O Levels in the Quick Start
chapter.

Controls Overview
Some Apollo x4 controls have multiple functions. The function of each control depends on
the current operating mode and the current settings within that mode. To control a particular
function, the control must be activated.
Operating Modes
Apollo x4’s top panel has two operating modes: Preamp and Monitor. The function and
availability of the top panel controls vary depending on the active operating mode. The
active mode is selected with the PREAMP and MONITOR buttons. Each mode is explained
in greater detail below.
Note: All top panel functions can be operated concurrently (without switching
modes) from within the companion UAD Console software application. See the UAD
Console Manual for details.
PREAMP Mode
When Apollo x4 is in Preamp mode, the top panel controls are related to input
functions only. To adjust input functions, press the PREAMP button to enter
Preamp mode and activate the input channel controls.
Important: Apollo x4 must be in Preamp mode to change preamp gain levels
and other input options.
Note: Output functions (monitor and headphone) cannot be performed in Preamp
mode. Press the MONITOR button to perform output functions.
Preamp Channels
Apollo x4 has four independent analog input channels for A/D conversion. Each input
channel has a preamplifier. The input channel preamplifiers are independently controlled
when in Preamp mode.
Preamp Controls
Apollo x4 has one set of preamp input channel controls. The input channel controls adjust all
preamp functions for the currently selected input channel only.

Apollo x4 Gen 2 Hardware Manual 19 Controls & Connectors


21
20
Selected Channel
19input channel (CH1, CH2, CH3, or CH4) is shown
The currently selected
by the Select Channel Indicators at the upper left of the main display
panel, above the input meters. When a channel is selected, its indicator
is lit.
Note: The preamp controls adjust the functions for the currently selected channel.
18 17 16
Changing Channels
When in Preamp mode, press the PREAMP button repeatedly to change the selected input
channel so its controls can be adjusted.
Input Source
The Mic, Line, or Hi-Z input source is routed into the channel’s preamplifier. The
active input source jack is shown by the indicators between the input meters.
When an input is selected, its indicator is lit.
The MIC (XLR) or LINE (¼”) combo inputs on the rear panel are selected
by the pressing the INPUT button when the channel is selected. The HI-Z
input (available on channels 1 and 2 only) is selected automatically when an
instrument cable is plugged into a Hi-Z input on the front panel.
Note: Only one input jack at a time (Mic, Line, or Hi-Z) can be used as a channel’s
input source.
Preamp Gain
The Level knob adjusts the amount of preamp gain (input signal level) for the currently
selected input channel.
Preamp Options
Each input channel has a set of preamp options.
The preamp options for the currently selected
input channel are activated using the row of six
buttons when in Preamp mode.
The current state of the preamp options are indicated in the upper row of the options
display area above the six option buttons. Available options are dim when inactive, bright
when enabled, and unlit when unavailable.
Note: Not all preamp options are available with all input types. For specific details, see
the Top Panel Controls section later in this chapter.

a b

g h

Apollo x4 Gen 2 Hardware Manual 20 Controls & Connectors

a b c
21
20
MONITOR Mode19
When Apollo x4 is in Monitor mode, top panel controls are related to output
21
functions only. To adjust output functions, press the MONITOR button to enter
Monitor mode and activate the monitor and headphone controls.
20
Note: Input functions cannot be performed in Monitor mode. Press the
PREAMP button to 19perform input functions. 18 17 16
Important: Apollo x4 must be in Monitor mode to change the volume of the monitor/
headphone outputs and other output options.
Stereo Outputs
18 with the top17panel hardware:
Apollo x4 has three stereo outputs that can be controlled 16
Monitor, Headphone 1 (HP1), and Headphone 2 (HP2). The volume of these stereo outputs
are controlled when in Monitor mode.
Note: Line outputs 3 – 6 are controlled with software only.
Stereo Output Controls
The Level knob is used to set the volume level for each stereo output independently. The
Level knob adjusts the volume for the currently selected stereo output. By switching the
selected output with the MONITOR button, other output volumes can be adjusted.
Selected Stereo Output
The currently selected stereo output is shown by the HP1, HP2, and
MONITOR indicators at the right of the main display, above the output
meters. When a stereo output is selected, its indicator is lit.
Note: The Level knob adjusts the volume for the currently selected
stereo output.
Changing Stereo Outputs
When in Monitor mode, press the MONITOR button repeatedly to change the selected
stereo output so its volume can be adjusted.
Monitor Options a b c d e f
Apollo x4 has monitor options that perform the
functions of a dedicated monitor controller. The
g row ofhsix
monitor options are controlled using the i j k l
buttons when in Monitor Mode.
The current state of the monitor options are indicated in the lower row of the options display
area above the six option buttons. Available options are dim when inactive, bright when
enabled, and unlit when unavailable.
Note: Not all monitor options are always available. For specific details, see the Top
Panel Controls section later in this chapter.

Apollo x4 Gen 2 Hardware Manual 21 Controls & Connectors


Top Panel
Refer to the illustration below for numbered control descriptions in this section.

1 2

3 4 5

9 10 11 12

Top panel elements


13 14

(1) Level Knob


The Level knob controls multiple functions. The knob’s current function is selected with the
PREAMP (10) and MONITOR (12) buttons.
21
When in PREAMP
20 Mode, rotate clockwise to increase the amount of preamp gain for the
currently selected
19 input channel (3). When in MONITOR Mode, rotate clockwise to increase
the monitor or headphones volume, depending on the stereo output currently selected (5)
with the MONITOR (12) button.
18 17 16 15
Unison Integration
The Level knob can also be used to control Unison-enabled UAD preamp,
guitar/bass amp, and pedal plug-in parameters. See the UAD Console Manual for
complete Unison details.
(2) Preamp Gain & Volume Level Indicator LEDs
The LEDs surrounding the Level knob indicate the relative level of the selected function
(either input channel preamp gain or monitor/headphone volume).
Note: The Volume Level Indicator LEDs are RED when MONITOR (5) is selected and
MUTE (8-l) is enabled.

Apollo x4 Gen 2 Hardware Manual 22 Controls & Connectors


(3) Channel Selection Indicators
The currently selected input channel is indicated by the lit channel name (CH1, CH2, CH3,
or CH4) above its input meter. Press the PREAMP button (10) to change the selected input
channel.
(6) Input Meters
The four input meters display signal levels for each of the analog input channels. Reduce a
channel’s preamp gain (see Set Input Gains) if its red clip LED illuminates.
(5) Input Source Indicators
These indicators show which input source jack (MIC, LINE, or HI-Z) is active for the selected
input channel. Use the Input Select button (8-a) to switch between the MIC (XLR) and
LINE (¼”) rear panel combo jack inputs. The Hi-Z input is selected automatically when an
instrument cable is plugged into the Hi-Z jack on the front panel.
(11) Talkback Microphone
The built-in talkback mic is located inside of this hole. The talkback function is configured
in the companion UAD Console software and can be activated with the TALK button (8-g)
when Monitor mode is active.
Caution: The talkback microphone is sensitive. To avoid equipment damage, do not
insert any object into the mic hole, apply pressurized air into the mic hole, or use a
vacuum over the mic hole.
(10) PREAMP Button
Press this button to enter PREAMP Mode and activate the input channel controls. Press
again change the selected input channel (3).
(5) Selected Stereo Output
These indicators display which stereo output (MONITOR, HP1, or HP2) is currently selected
for volume control with the Level knob (1). Press the MONITOR button (12) to change the
selected stereo output (you may need to push it more than once).
Note: The MONITOR indicator is RED when the monitor outputs are muted.
(9) Stereo Output Meters
These meters display the main stereo signal output bus levels.* The main output bus levels
are independent of monitor and headphone volume levels. Reduce levels feeding the
output(s) if a red “C” (clip) LED at the top of the Output Meters illuminates.
*Exception: If a HP output is currently selected on Apollo x4 and the HP Source
within the CUE OUTPUTS window in UAD Console is set to the same HP output,
these output meters indicate the level being sent to the headphone bus via UAD
Console’s headphone sends and/or the DAW.

Apollo x4 Gen 2 Hardware Manual 23 Controls & Connectors


(12) Monitor Button
18 17 16
Press this button to enter MONITOR Mode and activate the monitor and headphone 15
controls. Press again to change the currently selected stereo output so it can be adjusted
with the Level knob (1).
Note: The Selected Stereo Output Indicators (5) determine which volume
(MONITOR, HP1, or HP2) can be controlled with the Level knob (1).
(7) Options Display
This panel displays the state of the preamp and monitor options, which are controlled by the
six Option Buttons (8).
In Preamp mode, the upper row displays the preamp options and the lower row is unlit. In
Monitor mode, the lower row displays the monitor options and the upper row is unlit.
(8) Option Buttons
Each of the six Option Buttons has dual functions. In Preamp mode, the buttons control
the preamp options for the currently selected input channel. In Monitor mode, the buttons
control the monitor and headphone options. The individual options for both modes are
detailed in this section.
Unison Integration
In Preamp mode, the Option Buttons can also be used to control Unison-enabled
UAD preamp, guitar/bass amp, and pedal plug-in parameters. See the UAD
Console Manual for complete Unison details.

Options Display (7) and Option Buttons (8)

Apollo x4 Gen 2 Hardware Manual 24 Controls & Connectors


Preamp Options
When in PREAMP Mode, the Option Buttons control the preamp options (described as a – f
below) for an input channel when that channel is selected (3). Press the PREAMP button (10)
to enter Preamp mode and change the preamp options for the currently selected channel.
A preamp option is active when its indicator in the upper row of the Options Display (7) is lit,
and inactive when its indicator is dim. If the indicator is unlit, the option is unavailable.
Note: In MONITOR mode, the preamp options cannot be modified and the upper row
of the Options Display is unlit.

a b c d e f

g h i options
Preamp j k l

(a) INPUT Select


Selects the active input source jack for the currently selected channel. The current selection
is displayed by the Input Source Indicators (4).
Press to alternate between the MIC (XLR) and LINE (¼”) combo inputs on the rear panel. The
Hi-Z input is selected automatically whenever a ¼” mono TS (tip-sleeve) plug is connected
to the channel’s front panel Hi-Z Instrument jack (13). If MIC/LINE cannot be selected, unplug
the cable in the Hi-Z jack.
Note: Hi-Z input is available for channels 1 and 2 only.
(b) FILTER
Enables a low cut (high pass) rumble filter with a cutoff frequency of 75 Hz.
(c) +48V
Enables +48-volt phantom power for the mic input. Phantom power is typically needed for
condenser microphones. +48V is available for the microphone (XLR) inputs only.
Caution: To avoid potential equipment damage, disable +48V phantom power on the
input channel before connecting or disconnecting its XLR input.
(d) PAD
Attenuates (lowers) the XLR mic input signal level by 20 dB. PAD is not available for the line
inputs or the Hi-Z instrument inputs.
(e) POLARITY Ø
Inverts the polarity (aka “phase”) of the input signal. Polarity inversion can help reduce phase
cancellations when more than one microphone is used to record a single source.
(f) LINK
Links the controls of adjacent input channels (1+2 or 3+4) to create a stereo input pair. When
channels are linked, preamp control adjustments are applied to both channels.
Note: Only the same type of inputs can be linked (Mic+Mic or Line+Line). The Hi-Z
inputs cannot be linked.

Apollo x4 Gen 2 Hardware Manual 25 Controls & Connectors


Monitor Options
When in MONITOR Mode, the Option Buttons control the monitor options (described as g
– h below). Press the MONITOR button (12) to enter Monitor mode and enable the monitor
options.
A monitor option is active when its indicator in the lower row of the Options Display (7) is lit,
and inactive when the indicator is dim. If the indicator is unlit, the option is unavailable.
The TALK, DIM, ALT, and FCN functions are configured in the companion UAD Console
software application. See the UAD Console Manual for details.
Note: In Preamp mode, the monitor options cannot be modified and the lower row of
a unlit. b
the Options Display is c d e f

g h i j k l

Monitor options

(g) TALK
Activates the built-in talkback microphone and the DIM function. Press and release the
button quickly to latch the function. To momentarily activate the function and deactivate
when the button is released, press for longer than 0.5 seconds.
(h) DIM
Reduces the monitor output volume level. The amount of DIM attenuation is set in the
companion UAD Console software.
Press and release the button quickly to latch the function. To momentarily activate the
function and deactivate when the button is released, press for longer than 0.5 seconds.
(i) ALT (Alternate)
Switches the main monitor mix to an alternate set of outputs. This function is only available
when the ALT COUNT setting in the Settings>Hardware panel within the companion UAD
Console software is set to a non-zero value.
(j) FCN (Function)
This switch can be assigned to control one of three monitoring functions. FCN is only
available when Apollo x4 is combined with other Thunderbolt-equipped Apollo models in a
multi-unit cascading configuration.
(k) MONO
Sums the left and right signals of the stereo monitor mix into a monophonic signal. MONO
applies to the monitor outputs only. It does not apply to the headphone outputs.

Apollo x4 Gen 2 Hardware Manual 26 Controls & Connectors


1 2
(l) MUTE
Mutes the monitor outputs. When MUTE is active, the MONITOR Selected Indicator (5) is
3 4 5
always lit RED (including when in Preamp mode). When MUTE is active in Monitor mode, the
Volume Level Indicators (2) are also RED.
6
Note: MUTE does not apply to the headphone outputs. Headphone outputs cannot
7
be muted.

Front Panel 9 10 11 12

Refer to the illustration below for numbered control descriptions in this section.

13 14

Front panel elements

(13) Hi-Z Instrument Inputs


21
These are the Hi-Z inputs for channels 1 and 2. Connect any guitar, bass, or other high
20
impedance 19
instrument here. These jacks automatically override the mic and line inputs for
the channel.
Levels for the Hi-Z inputs are set using the same method as the mic and line inputs.
18 17 16 15
Note: These jacks accept ¼” mono TS (tip-sleeve) plugs only.
(14) Headphone Outputs
These are the stereo outputs for headphones 1 and 2. The jacks accept ¼” stereo
headphones. The volume of each headphone output is independently controlled with the
Level knob (1) when HP1 or HP2 is selected (5) with the MONITOR button (12).

Side Panel
Kensington Security Slot (not shown)
The anti-theft security slot on the side panel connects to any standard Kensington lock.

Rear Panel
Refer to the illustration below for numbered control descriptions in this section.
Note: All rear panel ¼” jacks can accept unbalanced TS (tip-sleeve) or balanced TRS
(tip-ring-sleeve) plugs.

Apollo x4 Gen 2 Hardware Manual 27 Controls & Connectors


13 14

21
20
19

18 17 16 15

Rear panel elements

(15) Mic/Line Combo Inputs


The jacks for preamp channels 1 – 4 accept either a male XLR plug for connecting to the mic
input, or a ¼” phone plug for connecting to the line input.
The input jack that is used for the preamp channel (mic or line) is specified with the Input
Select button (8-a).
Caution: To avoid potential equipment damage, disable +48V phantom power on the
channel before connecting or disconnecting its XLR input.
(16) Monitor Outputs
Connect the powered monitor speakers (or speaker system amplifier inputs) here. Volume is
controlled with the Level knob (1) when MONITOR is selected (8) with the MONITOR button
(12). The Monitor Outputs are DC coupled.
(17) Line Outputs 3 – 6
These ¼” phone outputs are accessed via software (UAD Console or DAW). Line outputs 3 –
6 are typically used to send audio to other equipment. The Line Outputs are DC coupled.

a b c d e f

g h i j k l

Apollo x4 Gen 2 Hardware Manual 28 Controls & Connectors


(18) Power Supply Input
The included power supply must be connected here (Apollo x4 cannot be bus powered).
Rotate locking connector to prevent accidental disconnection.
Important: After ensuring the locking barrel tabs are aligned with the chassis slots
and the barrel is fully inserted, rotate the barrel to secure the connector to the
chassis.

2. Rotate to Lock

1. Align Tabs
12VDC

(19) Power Switch


This rocker switch applies power to Apollo x4. Switch to OFF when not in use.
Caution: Before powering Apollo x4, lower the volume of the monitor speakers and
remove headphones from your ears.
(21) Optical I/O Ports
The TOSLINK optical ports are for interconnecting other audio hardware in the digital
domain. One input port and one output port are provided.
The optical ports can use the ADAT or S/PDIF digital signal protocols. The protocol used
by each port (ADAT or S/PDIF) can be individually set in the Hardware panel within the UAD
Console Settings window. By default, the ADAT protocol is active for both optical ports.
Note: The connection protocol for the optical ports (ADAT or S/PDIF) is specified in
the Settings>Hardware panel within the companion UAD Console software.
ADAT Optical I/O
When set to ADAT, an optical port uses the ADAT Lightpipe Optical Interface protocol, which
routes up to eight channels of digital audio.
The number of available ADAT channels depends on the current system sample rate. At
higher sample rates, industry standard S/MUX is used to maintain high-resolution transfers,
but fewer channels are routed.
• At sample rates of 44.1 kHz and 48 kHz, eight ADAT channels are available.
• At sample rates of 88.2 kHz and 96 kHz, four ADAT channels are available.
• At sample rates of 176.4 kHz and 192 kHz, two ADAT channels are available.

Apollo x4 Gen 2 Hardware Manual 29 Controls & Connectors


S/PDIF Optical I/O
When set to S/PDIF, an optical port routes two channels of digital I/O with resolutions up to
24-bit at 96 kHz.
Sample rate conversion can be performed on the S/PDIF input. This setting is enabled
within the S/PDIF channel’s input strip in the UAD Console application. When the sample
rate of the incoming S/PDIF signal does not match the sample rate specified in the UAD
Console application, the S/PDIF signal is converted to match Apollo x4’s sample rate. If
Apollo x4 is set to use external S/PDIF clock source, sample rate conversion is inactive.
Tip: The S/PDIF output can be configured to mirror the Monitor Outputs, for routing
the stereo monitor signals to the stereo S/PDIF input of other devices. This feature is
set with the DIGITAL MIRROR menu in the Hardware panel within the UAD Console
Settings window.
(20) Thunderbolt 3 Port
Connect the Thunderbolt 3 cable (not included) from the host computer here. A
Thunderbolt 3 connection to the computer is required to use all Apollo x4 features and UAD
Powered Plug-Ins.
Note: With Mac computers only, Apollo x4 can be connected to Thunderbolt 1 and
Thunderbolt 2 ports by using the Apple Thunderbolt 3 to Thunderbolt 2 Adapter in
conjunction with a Thunderbolt 2 cable. With Windows PC computers, connections
to Thunderbolt 1 or Thunderbolt 2 ports on are not supported.

Apollo x4 Gen 2 Hardware Manual 30 Controls & Connectors


Specifications

All specifications are typical performance unless otherwise noted. Tested with the Audio
Precision APx555 Audio Analyzer under the following conditions: 48 kHz internal sample
rate, 24-bit sample depth, 20 kHz measurement bandwidth, balanced input & output (except
single-ended headphone outputs), and internal clock.
Specifications are subject to change without notice.

SYSTEM
I/O Complement
Simultaneous Channel I/O Count (analog + digital) 12 x 18 (ADAT mode)
Microphone Inputs Four
High Impedance (Hi-Z) Instrument Inputs Two
Analog Line Inputs Four
Analog Line Outputs (DC coupled) Four (six including Monitor outputs)
Analog Monitor Outputs (DC coupled) Two (one stereo pair)
Headphone Outputs Two stereo
Digital Audio Ports (ADAT or S/PDIF, selectable) One input, one output
Thunderbolt 3 Port* One
*(Mac only) Thunderbolt 1 and 2 connections supported via Apple Thunderbolt 3 to Thunderbolt 2 adapter
A/D – D/A Conversion
Simultaneous A/D conversion Four channels
Simultaneous D/A conversion 10 channels
Supported Sample Rates (kHz) 44.1, 48, 88.2, 96, 176.4, 192
Bit Depth Per Sample 24
Analog Round-Trip Latency 1.1 milliseconds @ 96 kHz sample rate
Analog Round-Trip Latency through four UAD legacy 1.1 milliseconds @ 96 kHz sample rate (no additional
plug-ins (included) via UAD Console software latency via Realtime UAD Processing)

ANALOG I/O
Microphone Inputs 1 – 4
Frequency Response 20 Hz – 20 kHz, ±0.05 dB
Dynamic Range 123 dB (A–weighted)
THD + Noise (1 kHz @ 24 dBu, -1 dBFS) -117 dB (0.00014%)
Maximum Input Level (PAD on) 25 dBu
Default Input Impedance (variable via Unison plug-ins) 5.4 K "
Gain Range +10 dB to +65 dB
Pad Attenuation (switchable per mic input) 20 dB (variable via Unison plug-ins)
Phantom Power (switchable per mic input) +48V
Connector Type XLR female, pin 2 positive (combo XLR/TRS)

Apollo x4 Gen 2 Hardware Manual 31 Specifications


ANALOG I/O
Hi-Z Inputs 1 & 2 (600 K Ω input termination)
Frequency Response 20 Hz – 20 kHz, ±0.05 dB
Dynamic Range 122 dB (A–weighted)
THD + Noise (1 kHz @ 11.4 dBu, -1 dBFS) -111 dB (0.00028%)
Maximum Input Level (at minimum gain) 12.4 dBu
Default Input Impedance (variable via Unison plug-ins) 1 M "
Gain Range +10 dB to +65 dB
Connector Type ¼" female TS unbalanced
Line Inputs 1 – 4
Frequency Response 20 Hz – 20 kHz, ±0.05 dB
Dynamic Range 124 dB (A–weighted)
THD + Noise (1 kHz @ 19.2 dBu, -1 dBFS) -115 dB (0.00018%)
Maximum Input Level (reference level @ +4 dBu) 20.2 dBu
Input Impedance 10 K "
Gain Range +10 dB to +65 dB
Connector Type ¼" female TRS balanced
Line Outputs 1 – 4
Frequency Response 20 Hz – 20 kHz, ±0.05 dB
Dynamic Range 128 dB (A–weighted)
THD + Noise (1 kHz @ 19.2 dBu, -1 dBFS) -117 dB (0.00014%)
Maximum Output Level
Reference level @ +4 dBu 20.2 dBu
Reference level @ -10 dBV 14.5 dBu
Output Impedance 100 "
Connector Type ¼" female TRS balanced
Monitor Outputs L & R
Frequency Response 20 Hz – 20 kHz, ±0.04 dB
Dynamic Range 129 dB (A–weighted)
THD + Noise (1 kHz @ 19.2 dBu, -1 dBFS) -120 dB (0.0001%)
Maximum Output Level 20.2 dBu
Output Impedance 100 "
Connector Type ¼" female TRS balanced
Stereo Headphone Outputs 1 & 2
Frequency Response 20 Hz – 20 kHz, ±0.01 dB
Dynamic Range 124 dB (A–weighted)
THD + Noise
300 " load (1 kHz @ 14.4 dBu, -1 dBFS) -108 dB (0.00040%)
600 " load (1 kHz @ 14.8 dBu, -1 dBFS) -112 dB (0.00025%)
Maximum Output Level
300 " load (1 kHz @ 14.4 dBu, -1 dBFS) 15.4 dBu
600 " load (1 kHz @ 14.8 dBu, -1 dBFS) 15.8 dBu
Maximum Output Power
300 " load 68 mW RMS
600 " load 38 mW RMS
Connector Type ¼" female TRS stereo

Apollo x4 Gen 2 Hardware Manual 32 Specifications


DIGITAL I/O
Digital Audio Port (ADAT or S/PDIF, selectable) One input, one output
Connector Type Optical TOSLINK JIS F05
S/PDIF
S/PDIF Channels One stereo input, one stereo output
Format IEC 958
Supported Sample Rates (kHz) 44.1, 48, 88.2, 96
ADAT
ADAT Channels Up to eight input & eight output channels
Format ADAT Lightpipe with S/MUX
Supported Sample Rates (kHz) 44.1, 48, 88.2, 96, 176.4, 192
Channel Assignments @ 44.1 kHz, 48 kHz Channels 1 – 8
Channel Assignments @ 88.2 kHz, 96 kHz Channels 1 – 4
Channel Assignments @ 176.4 kHz, 192 kHz Channels 1 – 2
Clock Synchronization Sources
Internal, ADAT, S/PDIF Conditional per selected digital input type
ELECTRICAL
Power Supply External AC-to-DC power supply, level VI compliant
AC Input Connector Type IEC C8, non-polarized
AC Requirements 100V – 240V AC, ≈ 50 – 60 Hz, 1.2 A MAX
DC Connector Type Male barrel plug, 2.1 mm x 5.5 mm, center positive
DC Requirements 12 VDC, ±5%
Maximum Power Consumption 19 Watts (when portable host computer not charging)
ENVIRONMENTAL
Ambient Temperature Range 32º to 104º F (0º to 40º C)
MECHANICAL
Dimensions
Width 9.17" (232.98 mm)
Height 2.51" (65.81 mm)
Depth, Chassis Only 5.87" (149.13 mm)
Depth, Including Knob & Jack Protrusions 6.12" (155.60 mm)
11" x 8" x 5"
Shipping Box (Length x Width x Height)
(279 mm x 203 mm x 127 mm)
Weight
Shipping Weight (with box & accessories) 5.86 lbs (2.66 kg)
Weight (bare unit) 3.2 lbs (1.47 kg)
Package Contents
Apollo x4 Gen 2 Audio Interface
External Power Supply
AC Power Cable (IEC C7, non-polarized) Region specific (USA, EU, UK, ANZ, or Japan)
Getting Started URL Card

Apollo x4 Gen 2 Hardware Manual 33 Specifications


INPUT CHANNELS 1-2 MONITOR OUTPUTS L/R

+48V
+48V ON/OFF OUTPUT
MIC PAD MIC/LINE MIC-LINE/HI-Z INPUT GAIN LOW-CUT POLARITY VOLUME
IN/OUT SELECT SELECT 10 – 65 dB LINE-IN ON/OFF CONTROL MONITOR OUT
MIC IN PGA BYPASS
A/D ø D/A
PAD
1/4” TRS
XLR FEMALE Unison DSP DSP
IMPEDANCE
LINE IN SWITCHING
(MIC)
MIXER
LINE OUTPUTS 1-4
CLOCKING / SYNC
1/4” TRS
INTERNAL +4dBu / -10dBV
HI-Z IN HI-Z AUTOMATICALLY TALKBACK MIC SYSTEM CONTROL SELECT
SELECTED IF PLUG LINE OUT

Apollo x4 Gen 2 Hardware Manual


INSERTED IN HI-Z JACK
Unison PAD D/A
IMPEDANCE
1/4” TS SWITCHING Pad Works on
(HI-Z)
1/4” TRS
Stereo Pairs

DSP
Hardware Block Diagram

INPUT CHANNELS 3-4


HEADPHONES 1-2 L/R
+48V OUTPUT
+48V ON/OFF VOLUME
MIC PAD MIC/LINE INPUT GAIN LOW-CUT POLARITY HEADPHONES OUT
IN/OUT SELECT 10 – 65 dB LINE-IN ON/OFF CONTROL
MIC IN PGA BYPASS
D/A

34
A/D ø
PAD
1/4” TRS
DSP
XLR FEMALE DSP
Unison S/PDIF, ADAT/SMUX
IMPEDANCE OPTICAL OUTPUT
LINE IN SWITCHING
(MIC)

VCO
1/4” TRS
PLL
CLOCK TOSLINK
OSCILLATOR SHARC®
DRAM
S/PDIF, ADAT/SMUX DSP
OPTICAL INPUT AUDIO
SHARC®
CLOCKS DRAM
DSP
QUAD
SHARC®
DRAM
DSP

TOSLINK SHARC®
DRAM
DSP
THUNDERBOLTTM 3
HOST INTERFACE ARM®
PROCESSOR TOP PANEL
TYPE-C

EEPROM

Apollo x4 Gen 2 Hardware Block Diagram V02

Specifications
Troubleshooting

If Apollo x4 isn’t behaving as expected, some common troubleshooting items to confirm are
below. If you are still experiencing issues after performing these checks, contact Technical
Support.
SYMPTOM ITEMS TO CHECK
• Confirm power supply connector is fully inserted, then twist barrel to lock
Unit won’t power on • Confirm Power switch is in “ON” position
• Confirm AC power is available at wall socket by plugging in a different device

• Confirm Thunderbolt 3 cable is fully inserted at both ends


Unit is not recognized by • Confirm the newest Apollo x4 software is installed (reinstall if necessary)
computer • Power off system, power on Apollo x4, then start computer
• Try a different Thunderbolt 3 cable

• Confirm connections, power, and volume of monitoring system


• Confirm Apollo x4 monitor level is turned up
No monitor output
• Confirm monitor outputs are not muted (push MUTE button when in Monitor mode)
• Confirm monitor output LEDs are active (check signal flows)

• Confirm mic/line select switch setting is correct for the channel (CH1/CH2/CH3/CH4)
Can't hear mic or line • Confirm mic/line setting matches the input plug for the channel (XLR or ¼”)
input(s) • Confirm preamp gain is turned up for the channel(s)
• For channels 1 and 2, confirm nothing is plugged into its Hi-Z input

Can’t hear mic input(s) • Confirm +48V phantom power is enabled if required by microphone

• Confirm volume on connected device is turned up


Can't hear Hi-Z input
• Confirm Hi-Z input plug is 1/4” mono TS (TRS cables cannot be used with Hi-Z input)

Preamp controls have no • Confirm desired channel is selected for control


effect on channel (push PREAMP button repeatedly to select CH1/CH2/CH3/CH4)

Can’t adjust digital input • Signal levels for digital inputs are adjusted at the device connected to those inputs
levels • UAD plug-ins can be used to add signal gain if desired

• Increase I/O Hardware Buffer (Mac: in DAW settings; Windows: in UAD Console settings)
Audio glitches and/or
• If syncing to external digital clock via optical input, confirm clocking setups
dropouts during DAW
(confirm optical cable connections, matching sample rates, and that all devices are
playback
synchronized to one master clock device)

• Confirm input monitoring is not enabled in both UAD Console and DAW
Undesirable echo/phasing • Disable software input monitoring if monitoring via UAD Console (recommended)
• Mute all UAD Console inputs if software input monitoring via DAW

• Mute or lower preamp gain to minimum on unused preamp channels


Static and/or white noise (mic preamps can emit noise even when nothing is plugged in)
is heard when nothing is • Some UAD plug-ins model the noise characteristics of the original equipment
plugged in (defeat the noise model in the UAD plug-in interface, or mute the channel containing the
plug-in to temporarily mute the noise)

Various LEDs inside the


• This is normal operational behavior and can be safely ignored
unit are blinking

• As a last resort, perform a hardware reset on the unit by following these steps:
1. Power off Apollo x4
Apollo x4 is behaving
2. Press and hold the PREAMP, FILTER, and POLARITY buttons
unexpectedly
3. Power on Apollo x4 while continuing to hold all three controls
4. After all front panel LEDs flash rapidly for several seconds, release the controls

Apollo x4 Gen 2 Hardware Manual 35 Troubleshooting


Notices
Important Safety Information
1. Read these safety instructions and the instruction manual of the product.
2. Keep these safety instructions and the instruction manual of the product. Always include all
instructions when providing the product to other parties.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Only clean the product when it is not connected to the power supply system. Clean only with a
dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Only operate the product from the type of power source indicated on the power supply unit.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where it enters into and/or exits from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as when the power supply cord or plug is damaged, liquid
has been spilled into or objects have fallen into the apparatus, or when the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
14. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.
15. To completely disconnect this apparatus from the AC mains, disconnect the power supply cord
plug from the AC receptacle.
16. The mains plug of the power supply cord shall remain readily accessible.
17. Do not attempt to open the product housing. The warranty is voided for products opened by the
customer.
18. Let the product reach ambient temperature before switching it on.
19. Caution: High signal levels can damage your hearing and your loudspeakers. Reduce the
volume on the connected audio devices before switching on the product; this will also help prevent
acoustic feedback.
20. Intended use. The product is designed for indoor use. The product can be used for commercial
purposes. It is considered improper use when the product is used for any application not named in
the corresponding instruction manual. Universal Audio does not accept liability for damage arising
from improper use or misuse of this product and its attachments/ accessories. Before putting the
product into operation, please observe the respective country-specific regulations.

Apollo x4 Gen 2 Hardware Manual 36 Notices


Manufacturer’s Declarations
Warranty
The product is covered by a limited warranty. For the current terms of such warranty, please
visit uaudio.com/eula.

Maintenance
CAUTION: To reduce the risk of electric shock, do not open the unit.
This product does not contain a fuse or any other user-replaceable parts. The unit
is internally calibrated at the factory. No internal user adjustments are available.

Repair Service
If you are having trouble with your hardware, first check all system setups, connections, and
operating instructions. If that doesn’t help, contact our Customer Care team.
To learn about repair service, or for Customer Care, visit help.uaudio.com.

Notes on Disposal
In compliance with the following requirements:
WEE-DIRECTIVE (2012/19/EU)
The symbol of the crossed-out wheeled bin on the product, the battery/
rechargeable battery (if applicable), and/or the packaging indicates that these
products must not be disposed of with normal household waste, but must be
disposed of separately at the end of their operational lifetime. For packaging
disposal, please observe the legal regulations on waste segregation applicable in
your country.
Further information on the recycling of these products can be obtained from your municipal
administration or from the municipal collection points. The separate collection of waste
electrical and electronic equipment, batteries/rechargeable batteries (if applicable) and
packaging, is used to promote the reuse and recycling and to prevent negative effects
caused by e.g., potentially hazardous substances contained in these products. Herewith, you
can make an important contribution to the protection of the environment and public health.

EU Declaration of Conformity

• RoHS-Directive (2015/863/EU)
• Low Voltage Directive (2014/35/EU)
• EMC Directive (2014/30/EU)
• REACH Directive (EC1907/2006)

Apollo x4 Gen 2 Hardware Manual 37 Notices


Class B Device Statements
United States
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any modifications to the unit, unless expressly approved by Universal Audio, could void the
User’s authority to operate the equipment.

Apollo x4 Gen 2 Hardware Manual 38 Notices


Compliance
This product complied with the following requirements:
• Subpart B of Part 15 of FCC Rules for Class B digital devices (ANSI C63.4 methods)
• Innovation, Science and Economic Development Canada Interference Causing
Equipment Standard ICES-003, “Information Technology Equipment (ITE) – Limits
and methods of measurement”, Issue 7, dated October 2020 (Class B) (ANSI C63.4
methods)
• VCCI-CISPR 32:2016 “Technical Requirements” for multimedia equipment (Class B)
• AS/NZS CISPR 32:2015 +A1 +A11 2020 “Electromagnetic compatibility of multimedia
equipment – Emission requirements” (Class B)
• CISPR 32:2015 +A1:2019, “Electromagnetic compatibility of multimedia equipment –
Emissions requirements” (Class B)
• EN 55032:2015 +A11 +A1:2020, “Electromagnetic compatibility of multimedia equipment
– Emissions requirements” (Class B)
• BS EN 55032:2015 +A11 +A1:2020, “Electromagnetic compatibility of multimedia
equipment – Emissions requirements” (Class B)
• CISPR 35:2016 “Electromagnetic compatibility of multimedia equipment – Immunity
requirements.
• EN 55035:2017 + A11:2020 “Electromagnetic compatibility of multimedia equipment –
Immunity requirements.
• BS EN 55035:2017 + A11:2020 “Electromagnetic compatibility of multimedia equipment
– Immunity requirements.
• QCVN 118:2018/BTTTT “National technical regulation on Electromagnetic compatibility
of multimedia equipment - Emission requirements” (Class B)
• KS C 9832, KS C 9835 (Class B)

Apollo x4 Gen 2 Hardware Manual 39 Notices


South Korea Compliance Certification
• Applicant Name: Universal Audio, Inc.
• Equipment Name: Apollo x4 Gen 2
• Model Name: Apollo x4 Gen 2
• Registration Number: R-R-UAO-APOLLOX4G2
• Manufacturer/Country of Origin: Universal Audio, Inc. / Malaysia, China, Vietnam
• Date of Registration: 2024-08-20

Product Label

Apollo x4 Gen 2 Hardware Manual 40 Notices


End User License Agreement
Your rights to the Software are governed by the accompanying End User License Agree-
ment, a copy of which can be found at: www.uaudio.com/eula
Copyrights & Trademarks
Copyright ©2024 Universal Audio, Inc. All rights reserved.
UA owns certain trademarks (or applications therefor) that are used in connection with the
following UA Software Products and/or the UAD Platform (together “UA Marks”), including,
without limitation:
1176, 1176 LN, 175-B, 176, APOLLO, APOLLO TWIN, ARROW, ASTRA MODULATION
MACHINE, BOCK, BOCK AUDIO and BOCK AUDIO logo, CENTURY TUBE CHANNEL
STRIP, CYCLOSONIC PANNER, DEL-VERB, DREAMVERB, DYTRONICS, EQP-1A,
GOLDEN REVERBERATOR, GOLDEN REVERBERATOR & UA Diamond Design, GOLDEN
REVERBERATOR & UA Diamond Design (Series), HELIOS, LA-2A, LA-3A, LUNA, OPAL,
OX, OX AMP TOP BOX & Design, OXIDE, POWERED PLUG-INS, RAYMOND, SHAPE,
SOUNDELUX and SOUNDELUX USA logo, SPHERE, SPHERE UNIVERSAL AUDIO and
UA Diamond Design, STANDARD and UA Diamond Design, STARLIGHT ECHO STATION,
TELETRONIX, THE AUTHENTIC SOUND OF ANALOG, TOWNSEND LABS, TRI-STEREO
CHORUS, U UNISON PREAMPS & Design, UA Diamond Design, UAD, UAD 2 POWERED
PLUG-INS, UAD SPARK, UAD-2 LIVE RACK, UAFX (Stylized), UNIVERSAL AUDIO,
UNIVERSAL AUDIO and UA Diamond Design, VOLT UNIVERSAL AUDIO and UA INC.
Diamond Design, APOLLO | X, DREAM 65, POLYMAX, RUBY 63, SETTING THE TONE
SINCE 1958, SOUNDELUX USA, SPHERE UNIVERSAL AUDIO and UA Diamond Design,
UNIVERSAL AUDIO APOLLO, UNIVERSAL AUDIO UAD, VOLT UNIVERSAL AUDIO and UA
Diamond Design, WATERFALL B3, WOODROW 55.
Unless otherwise agreed to in writing under a separate agreement, Customer shall have
no interest in any UA Mark and UA will remain the sole and exclusive owner of all right, title
and interest in all UA Marks and all applications, reissuances, divisions, re-examinations,
renewals or extensions thereof. Other company and product names mentioned herein are
trademarks of their respective owners.
ASIO is a trademark and software of Steinberg Media Technologies GmbH.
This manual and any associated software, artwork, product designs, and design concepts
are subject to copyright protection. No part of this document may be reproduced, in any
form, without prior written permission of Universal Audio, Inc.
Disclaimer
The information contained in this manual is subject to change without notice. Universal
Audio, Inc. makes no warranties of any kind with regard to this manual, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose.
Universal Audio, Inc. shall not be liable for errors contained herein or direct, indirect, special,
incidental, or consequential damages in connection with the furnishing, performance, or use
of this material.

Apollo x4 Gen 2 Hardware Manual 41 Notices


Technical Support

Universal Audio Knowledge Base


The UA Knowledge Base is your complete technical resource for configuring, operating,
troubleshooting, and repairing UA products.
You can watch helpful support videos, search the Knowledge Base for answers, get
updated technical information that may not be available elsewhere, and more.

UA Knowledge Base

Universal Audio YouTube Channel


The Universal Audio YouTube Channel at youtube.com includes helpful support videos for
setting up and using UA products.

UA YouTube Channel

Universal Audio Community Forums


The unofficial UA discussion forums are a valuable resource for all Universal Audio product
users. This website is independently owned and operated.

www.uadforum.com

Customer Care
To contact UA support staff for technical or repair assistance, please visit:

help.uaudio.com

Universal Audio 42 Technical Support


www.uaudio.com

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