PA R T N E R ® Te l e p h o n e s

Te l e p h o n e s t h a t s u p p o r t p o w e r f u l a n d p r o d u c t i v e
communications

T
The right telephone is the key to simplifying communications and enhancing

p r o d u c t i v i t y. T h a t ’s w h y a r a n g e o f t e l e p h o n e s a r e a v a i l a b l e w i t h t h e A v a y a

PARTNER® Advanced Communications System. From the intuitive layout of buttons

and screens to the feel of the buttons as you push them, PARTNER telephones

a r e d e s i g n e d t o h e l p y o u a n d y o u r e m p l o y e e s w o r k m o r e e f f i c i e n t l y.

Telephones available with the PARTNER ACS Choose from black, gray, or white sets. Use them on
system include: the desktop, or wall mount them in areas where
• Desktop, display telephones with a range of desks are not available. Choose from 6-, 18- and 34-
features and functionality button display and non-display phones.

• Wireless telephones for easy, on-premises Take a close look at the features available on
mobile communications PARTNER phones and decide which phones will
• A powerful attendant console for receptionist help make your everyday business communications
and front desk locations easy, cost-effective and productive.

IP Telephony Contact Centers Unified Communication Services

All PARTNER telephones Powerful Phone Capabilities Intercom (HFAI) Being able to answer a call with-
out picking up the handset can be a welcome con-
include the following PARTNER telephones bring you the features that venience. That’s why every PARTNER phone
you need for an efficient, easy to use communica- includes a hands-free answer on intercom (HFAI)
features:
tions system. All the basic features are there: Hold, option for answering intercom or voice-announced
• Built-in two-way Conference, Transfer, and much more. calls.
speakerphone
Displays PARTNER telephones are built with dis- Easy administration Any user can easily administer
• Two intercom buttons
plays that make it easy to do business. When you the system through simple commands on their
• Hands-Free Answer on make a call, the number you are dialing is dis- PARTNER phone.
Intercom (HFAI) played. When you receive internal calls, the exten-
• Conferencing sion number is displayed along with the name of Headsets For heavy phone users, such as sales
the person who is calling you. The displays can and service personnel, headsets are a way to
• Hold
also be adjusted to the most comfortable viewing enhance productivity and performance by increas-
• Transfer ing comfort and convenience. A wide range of
angle. And information can be displayed in
• Message waiting English, French, or Spanish. headsets can be used with the PARTNER system.
notification Avaya also offers wireless headsets for increased
Feature Buttons All PARTNER telephones are mobility around the office.
• Call forwarding
equipped with feature buttons that can be prepro-
• Programmable feature/line Message Waiting When you have a voice mes-
grammed for specific lines, extensions or features
buttons sage, your PARTNER phone lets you know with
(e.g., do not disturb, voice mail). The number of
• Distinctive ring buttons varies based on the size of the phone. the red Message Waiting Light (LED).
• Do not disturb
Speakerphone Anyone in your organization who Desktop or wall-mount For situations where
• Speed dial/auto dial desktop or counter space is at a premium,
relies on a speakerphone will welcome the sound
• Dual red and green LEDs quality of the PARTNER telephones. Enjoy the PARTNER telephones are designed to be easily
ease of hands-free communication. wall-mounted. No extra hardware is needed.

PARTNER
34D

With its display and

large number of
feature/line buttons,
the 34D is an ideal
choice as an execu-
tive phone and for
attendants.
PARTNER 34D
Telephone w/Call Assistant

Expand the capacity of your PARTNER 34D phone

with the Call Assistant.
 Know your customer call on a line that is already in use.
• Do not disturb/Send all calls – Allows your
Caller Identification* phone to appear busy and not ring for incom-
When you know who’s calling before you answer ing calls when you choose. Incoming calls will
the phone, you have the ability to immediately go right to coverage (i.e., messaging). Many
personalize your response. PARTNER phones people program a feature button to activate
display caller information for incoming calls—the Do Not Disturb when they have meetings or
name and/or number of external callers as well as conference calls.
the extension/co-worker name for internal calls.
• Keypad lock/Station lock/Authorization
When you subscribe to Caller ID from your local codes – You can program any PARTNER
carrier, you won’t need any extra equipment phone to prevent others from using it or to
because PARTNER ACS display telephones have stop certain numbers (i.e., long distance calls)
built-in Caller ID capability. This saves money— from being placed from a specific phone.
you won’t have to pay extra for it.

Call Handling Capabilities

• Bridging – Set up your system so that two
PARTNER ACS telephone sets can share one
line. This can be an ideal setup for an execu-
tive and an assistant. When a call comes in on
that line, both telephones will ring.
• Call waiting – With the call waiting feature,
you are alerted to the arrival of an incoming

* Subscription to Incoming Caller ID service from a local telephone company is required.

PARTNER PARTNER
18D 6–Button

Comes with the 2-line A basic, cost-effective unit

by 24-character backlit with 4 programmable line/
display, 16-line/feature feature and 2 intercom
buttons, 2 intercom buttons. (Non-display only).
buttons and 4 other
programmable feature
buttons. (Available with
or without display).

3
a higher plane
of communication
 Tr a n s Ta l k ® PARTNER
Handset Phone Cord-free
Headset
TransTalk delivers all the
Base Unit
functionality of a deskop phone.
PARTNER ACS supports a range
of headsets.

Wireless telephones Expanding your PARTNER ACS

It’s important for customers to be able to contact

system is easy
you, even when you’re not at your desk. Avaya’s
As your business grows it may become necessary to
TransTalk® Wireless system can provide the mobil-
add more telephones. Additional PARTNER ACS
ity to keep you in touch at remote locations like the
telephones just plug right in. Also, when it comes
factory floor, the storeroom, the warehouse or
time to move up to a whole new level of functional-
between locations. TransTalk is not just a cordless
ity, PARTNER ACS telephones are fully compatible
phone, it delivers all of the functionality of your
with the Avaya MERLIN MAGIX™ Integrated sys-
desktop phone in a lightweight, hand-held phone
tem. So you won’t have to buy new telephones—
that you can take anywhere.
just any extra ones you need.

The TransTalk 9000 Digital Wireless System pro-

vides full access to all lines, allows customers to put Need more information?
calls on hold, see incoming Caller ID information,
To learn more about PARTNER ACS telephones,
set up conference calls and check messages. It has
talk to your authorized Avaya BusinessPartner. Or
proven effective in places with notoriously poor
visit us at avaya.com
reception and has the option of an additional
antenna for improved coverage. Headsets can also
be attached for hands-free mobility.

About Avaya Focused on enterprises large to small, Avaya is a

world leader in secure and reliable IP telephony reach
Avaya enables businesses to achieve superior systems, communications software applications and
results by designing, building and managing their full life-cycle services. Driving the convergence of
communications networks. More than one million voice and data communications with business
businesses worldwide, including 90 percent of applications—and distinguished by comprehensive
the FORTUNE 500®, rely on Avaya solutions and worldwide services—Avaya helps customers a higher plane
services to enhance value, improve productivity leverage existing and new networks to unlock value of communication
and gain competitive advantage. and enhance business performance.

IP Telephony Contact Centers Unified Communication Services

© 2003 Avaya Inc.

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