Process Inputs Tools and Techniques Outputs Remarks

Business Documents(business case, Expert judgment Project charter Sponsor authorised PM, Senior Management assign
benefit management plan) Data gathering (brain storming, focus groups, Assumption log PM.
NPV, IRR, ROI, ROC, EVA, BCR, Payback, OC
Develop Project Agreements interviews)
Charter (I) EEF & OPA Interpersonal and team skills (conflict Charter - high level, business need, formal authorised
management, facilitation, meeting management)
Meetings
Project charter Expert judgment Project management plan (scope/schedule/cost performance
Output from other processes Data gathering(brain storming, checklists, focus measurement baseline, stakeholder
Develop Project EEF & OPA groups, interviews) engagement plan, project life cycle
Mgt. Plan (P) Interpersonal and team skills(conflict description, development approach, other
management, facilitation, meeting management) management plans)
Meetings

I Direct and
Project mgt. plan
Project documents
Expert judgment
Project management information system (PMIS)
Deliverables
Work performance data
N Manage Project Approved change request
EEF & OPA
Meetings Issue log, CR, OPA updates
Project mgt. plan updates
Work (E)
T Project document updates (Assumption log,
lesson learned register)

E Project mgt. plan

Project documents
Expert judgment
Knowledge management
Lesson learned register
Project management plan updates
G Manage Project
Knowledge (E)*
Deliverables
EEF & OPA
Information management
Interpersonal and team skills (active listening,
OPA updates

A facilitation, leadership, networking, political

awareness)
T Project management plan Expert judgment Change requests Alternative analysis, cost benefit analysis,
Project documents Data analysis Work performance reports earned value analysis, trend analysis,
I Monitor and
Control Project
Work performance info. Decision making Project mgt. plan updates variance analysis
Agreements Meetings Project document updates (cost/schedule
O Work (M&C) EEF & OPA forecasts, lesson learned register, risk
register, issue log)
N Project management plan Expert judgment Approved change requests Change management plan, Configuration
Perform Project documents Change control tools Project mgt. plan updates management plan
Integrated Change Work performance reports Data analysis Project document updates (Change log) CR -> CCB
Control (M&C) CR., EEF & OPA Decision making Scope creep
Meetings
Project charter Expert judgment Final product, service, or result transition Project files / archive
Project management plan Data analysis (Regression analysis, trend Final report Procurement File/ build archive / LL
Project documents analysis. variance analysis, document analysis) Project document updates (lesson learned Sign off
Close Project or Accepted deliverables Meetings register) Handover/ transmission plan
Phase(C) Business documents OPA updates
Agreements
Procurement documentation
OPA
 Process Inputs Tools and Techniques Outputs Remarks

Project mgt. plan (Project life cycle Expert Judgment Scope mgt. plan
Plan Scope Mgt. description, development approach) Data analysis Requirements mgt. plan
(P) Project charter Meeting
EEF & OPA
Project mgt. plan (scope mgt. plan Expert judgement Requirements documentation Data gathering- BrainStorming, interview,
requirements mgt. plan, stakeholder Data gathering Requirements traceability matrix focus group, benchmarking, Questionnaires
engagement plan) Data analysis (document analysis) and surveys
Project charter Decision making Data representation - Affinity Diagram(best
Project documents (stakeholder Data representation answer), Idea / Mind Mapping
Collect Require- register, assumption log, lessons interpersonal and team skills Decision making - Multi criteria decision
ments (P) learned register) Prototypes (user story / agile) analysis, voting
Business documents Context Diagrams (level 0 data flow) Interpersonal & team skills - Nominal Group
Agreements Technique, observation / conversation,
EEF & OPA Facilitation (Facilitated workshop: JAD, QFD)
Delphi Technique: questionnaire / expert /
consensus
Project charter Expert judgement Project scope statement (Exclusion, Product analysis
Project mfg. plan (scope mgt. plan) Data analysis (alternative analysis) acceptance criteria, deliverables, scope - Functional analysis, FAST, VE, VA
S EEF & OPA Decision making description) Alternative Identification
Define Scope (P) Project documents (Assumption log, interpersonal and team skills Project documents updates (assumption log, - Brainstorming, Lateral thinking( e.g.
C risk register, requirements Product analysis stakeholder register, requirements SCAMPER),
documentation) documentation, req. traceability matrix)
O
Project mgt. plan (Scope mgt. plan) Expert judgment Scope baseline Scope baseline: WBS, WBS dictionary, Prj.
P Project documents (Requirements Decomposition / Deconstruction Project documents updates (assumption log, scope statement updates
Create WBS (P) documentation, project scope requirements documentation) CA : code of account
E statement) Work packages
EEF & OPA Planning packages
Project management plan Inspection Accepted deliverables Work performance xxx:
Project documents (req. Decision making (voting) Change requests Data: raw material
documentation, req. traceability Work performance info. Info.: arranged / sorted data
Validate Scope
matrix, lessons learned register, Project documents updates (req. Report: meaningful result
(M&C) quality reports) documentation, req. traceability matrix,
Verified deliverables lessons learned register) Purpose: Formal / customer acceptance
Work performance data
Project management plan (scope/ Data analysis Work performance information Control: always plan (baseline) vs actual
req./change/config. mgt. plan, (variance analysis, trend analysis) Change requests (status)
scope/performance measurement Project mgt. plan updates (as left) E.g. Project plan vs work performance data
baseline) Project documents updates (as left) Control Always Outputs:
Control Scope
Work performance data CR, project mgt. plan and project
(M&C) Project documents (req. documents updates
documentation, req. traceability
matrix, lessons learned register)
OPA
 Process Inputs Tools and Techniques Outputs Remarks

Project mgt. plan (scope, Expert judgment Schedule mgt. plan % of completion, CA, etc
Plan Schedule
development approach) Data analysis
mgt. (P) Project charter, EEF & OPA Meetings
Project mgt. plan (schedule mfg. plan, Decomposition Activity list Planning package & work package
Define Activities scope baseline) Rolling wave planning Activity attributes Hammock, Lead & lag
(P) - EEF, OPA Expert judgment Milestone list Types: DE, LOE, AE
Meetings CR, Project mgt. plan update Combine with create WBS
Project documents (Activity list, Precedence diagraming method (PDM, AON) Project schedule network diagram (PERT AOA, GERT
activity attributes, milestone list, Dependency determination chart) internal/external dependency, mandatory/
Sequence assumption log) Leads and lags Project documents updates (as left) discretionary dependency
Activities (P) Project mgt. plan (schedule mgt. plan, PMIS FS,FF,SS,SF
scope baseline)
EEF & OPA

S Project documents (Activity list,

activities attributes, resource req.,
Expert judgment
Analogous estimating
Duration estimates
Basis of estimates
Parametric Estimating
Scatter diagram (2 variables), Learning curve,
C resource calendars, RBS, lessons
learned register, milestone list, project
Parametric estimating
Three-point estimating(PERT)
Project documents updates (activities
attributes, assumption log, lessons learned
Heuristics (80/20)
(P+4M+O)/6, (P-O)/6
Estimate Activity
H Durations (P)
team assignment, risk register,
assumption log)
Bottom-up estimating
Data analysis (Reserve analysis, alternative
register) Contingency reserve (known risk)
Management reserve (unknown risk)
E Project mgt. plan (schedule mgt. plan,
scope baseline)
analysis)
Decision making
Fist of five

D EEF & OPA Meetings

Project documents (Activity list, Schedule network analysis Project schedule What-if scenario analysis (Monte Carlo
U activities attributes, resource req., Critical path method(CPM) Schedule baseline simulation)
resource calendars, RBS, lessons Resource optimization Schedule data Resource leveling/smoothing,
L learned register, milestone list, risk Data analysis (what-if scenario analysis, Project calendar Crashing, Fast Tracking
Develop Schedule register, project team assignment, simulation) Change request CPM -> Float/Slack meaning
E (P)
duration estimates, PERT chart, basis
of estimates, assumption log)
Leads and lags
Schedule compression
Project mgt. plan updates (schedule mgt.
plan, cost baseline)
CCM -> Project & feeding Buffer
Duration : LF-LS = EF-ES
Project mgt. plan (schedule mgt. plan, PMIS Project documents updates(activities Float/Slack: LF-EF = LS-ES
scope baseline) Agile release planning attributes, assumption log, lessons learned
Agreement, EEF & OPA register, duration estimates, resource req.,
risk register)
Project management plan (schedule Data analysis (Earn value analysis, iteration Work performance info
mgt. plan, schedule/scope/ burndown chart, trend analysis, performance Schedule forecast
performance measurement baseline) reviews, variance analysis, what-if scenario CR, Project mgt. plan updates (schedule
Project documents (lessons learned analysis) mgt. plan, schedule/cost/performance
Control Schedule register, schedule data, project Critical path method measurement baseline)
(M&C) schedule, project calendars, resource PMIS Project documents updates (assumption log,
calendars) Resource optimization lessons learned register, basis of estimates,
Work performance data Leads and lags project schedule, resource calendars, risk
OPA Schedule compression register, schedule data)
 Process Inputs Tools and Techniques Outputs Remarks

Project mgt. plan(Schedule/risk mgt. Expert judgment Cost mgt. plan

Plan Cost Mgt. (P) plan) Data analysis
Project charter Meetings
EEF & OPA
Project mgt. plan (Cost / quality mgt. Expert judgment, PMIS Cost estimates Junk cost，variable cost, fix cost, direct
plan, scope baseline) Analogous estimating Basis of estimates cost, indirect cost, life cycle costing
Project documents (Project schedule, Parametric estimating Project documents updates (Assumption log, Triangular distribution: (P+M+O)/3
Estimate Costs resource req., Risk register, lessons Bottom-up estimating lessons learned register, risk register)
(P) learned register) 3-point estimating Estimate stage:
EEF, OPA Data analysis (Reserve analysis, alternative ROM : -25% to +75%
analysis, COQ) Definitive: -5% to +10%
C Decision making (voting)

O Project mgt. plan (Cost / resource

mgt. plan, scope baseline)
Cost aggregation
Data analysis (Reserve analysis)
Cost baseline
Project funding requirements
Project budget = BAC(cost baseline) + MR
BAC=ΣCA= Contingency reserve + work
S Project documents (Project schedule, Expert judgment Project documents updates (cost estimates, packages cost estimates
Determine Budget basis of estimates, cost estimates, Historical info. review project schedule, risk register)
T (P)
Risk register)
Business document ( business case,
Funding limit reconciliation
Financing
benefit mg.t plan)
Agreements
EEF & OPA
Project mgt. plan (Cost mgt. plan, cost Expert judgement Work performance info. PMB = performance measurement baseline
baseline, PMB) Data analysis (Earned value analysis, variance/ Cost forecasts, CR 13 Earn Value Formulas (CV, SV, CPI, SPI,
Project documents (Lessons learned trend/ reserve analysis) Project mgt. plan updates (Cost mgt. plan, CVP, SVP, CR, EAC, ETC, TCPI)
Control Costs register) To-complete performance index (TCPI) cost baseline, PMB)
(M&C) Project funding requirements PMIS Project documents updates (Cost estimates,
Work performance data basis of estimates, assumption log, lessons
OPA learned register, risk register)
 Process Inputs Tools and Techniques Outputs Remarks

Project charter Data analysis (Cost-benefit analysis, Cost of Quality management plan Grade & Quality
Project mgt. plan (Stakeholder quality) Quality metrics Precision & Accuracy
engagement plan, scope baseline, Data gathering (Benchmarking, brainstorming, Project mgt. plan (Scope baseline, risk mgt.
risk/req. mgt. plan) interviews) plan) COQ: prevention, appraisal(test/inspection),
Plan Quality Mgt. Project documents (Risk register, Decision making (multi-criteria decision analysis) Project documents updates (Risk register, internal/external failure costs
(P) Req. documentation, assumption log, Data representation (Flowcharts, logical data req. traceability matrix, stakeholders register, Quality Tools: Cause & Effect (fishbone,
req. traceability matrix, stakeholders model, matrix diagram, mind mapping) lessons learned register) Ishikawa) diagram, Control chart (7 run rule),
register) Expert judgement Checklist (Tally sheet), Pareto diagram
Q EEF & OPA Meetings (80/20), Histogram, Flowcharting (SIPOC),
Scatter diagram
U Project mgt. plan (Quality mgt. plan) Data analysis (Alternative/ process/ document/ Quality reports FMEA / Root cause analysis (fault tree)

A Project documents (Quality metrics,

risk report, lesson learned register,
root cause analysis)
Data gathering (checklists)
Test & evaluation documents
CR
Quality audit - comply standard
Process analysis - improvement
quality control measurement) Decision making (multi-criteria decision analysis) Project mgt. plan updates (quality mgt. plan,
L Manage Quality OPA Data representation (Flowcharts, affinity diagrams, scope/ schedule/ cost baseline)
(E)* cause & effect diagrams, matrix diagrams, Project documents updates (issue log,
I histograms, scatter diagrams) lessons learned register, risk register)
Design for X, Audits
T Quality improvement methods
Problem solving
Y Project mgt. plan (Quality mgt. plan) Data analysis (Performance reviews/ root cause Quality control measurements Deliverables is the only way to distinguish QA
Project documents (Quality metrics, analysis) Verified deliverables (manage quality) & QC
lesson learned register, test & Data gathering (Checklists, check sheets, Work performance Info. Gold Plating
Control Quality evaluation documents) statistical sampling, questionnaires and surveys) CR Deming(PDCA,Continuous improvement –
(M&C) Approved CR Testing/ product evaluation Project mgt. plan updates (quality mgt. plan) KaiZen)
Deliverables Data representation (Cause & effect diagrams, Project documents updates (issue log, Crosby(Conformance to req.)
Work performance data control charts, histograms, scatter diagrams) lessons learned register, risk register, test & Juran (Fitness for use) --- customer
EEF & OPA Inspection, Meetings evaluation documents) satisfaction
 Process Inputs Tools and Techniques Outputs Remarks

Project charter Data representation (Hierarchical charts, Resource mgt. plan RAM->RACI
Project mgt. plan (Quality mgt. plan, responsibility assignment matrix, text-oriented Team charter Project organizational chart (RBS)
scope baseline) formats) Project documents (Assumption log, risk
Plan Resource
Project documents (Stakeholder Meetings register)
Mgt. (P)* register, risk register, project Expert Judgment
schedule, req. documentation) Organizational theory
EEF & OPA
Project mgt. plan (Resource mgt. Expert judgment Resource requirements
plan, scope baseline) Data analysis (Alternative analysis) Basis of estimates
Project documents (Activity list, Analogous estimating Resource breakdown structure (RBS, project
Estimate Activity
activity attributes, resource calendars, Bottom-up estimating org chart)
Resources (P) risk register, cost estimates, Parametric estimating Project documents updates (activity
assumption log) Meetings attributes, assumption log, lessons learned
EEF &OPA PMIS register)
Project mgt. plan (Procurement/ Pre-assignment Physical resource assignments Alternative analysis- make-or-buy
R resource mgt. plan, cost baseline)
Project documents (resource
Interpersonal and team skills (Negotiation)
Virtual Teams
Project team assignments
Resource calendars, CR
Combine with estimates cost
Negotiation Tactics needed
E Acquire
Resources (E)*
calendars, resource req., project
schedule, stakeholder register)
Decision making (Multi-criteria decision analysis) Project mgt. plan updates (Resource mgt.
plan, cost baseline)
S EEF &OPA Project documents updates (Lessons
learned register, RBS, risk register, resource
O req., project schedule, stakeholder register)
Project mgt. plan (Resource mgt. Individual & team assessments Team performance assessments Forming->Storming->Norming-
U plan) Training, Meetings CR, EEF & OPA updates >Performing-> Adjourning stages
Project documents (Lessons learned Co-location(Tight matrix, war room), Virtual teams Project mgt. plan updates (Resource mgt. Consider organization influence and PM
R Develop Team register, project schedule, project
team assignments, Team charter,
Communication technology
Recognition and rewards
plan)
Project documents updates (Lessons
power
Conflict : Confront/problem solve/collaborate,
C (E)* resource calendars)
EEF & OPA
Interpersonal & team skills (Team-building,
negotiation, motivation, influencing, conflict
learned register, resource calendars, project
schedule, team charter, project team
Compromise /reconcile, Force/direct,
Smoothing/accommodate, Withdraw/avoid
E management) assignment)
EEF & OPA
Motivation theory: X, Y, Maslow, Herzberg

Prj. mgt. plan (Resource mgt. plan) Interpersonal & team skills (Conflict management, EEF updates Ground rules
Project documents (Lessons learned influencing, Leadership, emotional intelligence, CR Leadership styles
register, issue log, project team decision making) Project mgt. plan updates (Resource mgt. Powers (Formal, reward, penalty, expert,
Manage Team assignments, Team charter) PMIS plan, schedule/cost baseline) reference power)
(E)* Work performance reports Project documents updates (Issue log,
Team performance assignments lessons learned register, project team
EEF & OPA assignments)
Prj. mgt. plan (Resource mgt. plan) Data analysis (Performance reviews/ trend/ Work performance info., CR
Project documents (Lessons learned alternative/ cost benefit analysis) Project mgt. plan updates (Resource mgt.
register, issue log, physical resource Problem solving plan, schedule/ cost baseline)
Control Resource
assignments, project schedule, RBS, Interpersonal & team skills (Influencing, Project documents updates (Issue log,
(M&C)* resource req., risk register) negotiation) assumption log, lessons learned register,
Work performance data PMIS risk register, physical resource assignment,
Agreements, OPA RBS)
 Process Inputs Tools and Techniques Outputs Remarks

Project charter Expert judgement, Meetings Communications mgt. plan Comm. methods: Interactive, Push, Pull
Project mgt. plan (Resource mgt. Comm. requirements analysis Project mgt. plan updates (Stakeholder Comm. Channel: N * (N-1) / 2
plan, stakeholders engagement plan) Comm. technology engagement plan) Sender/receiver model
Plan Comm. Mgt. Project documents (Stakeholders Data representation (stakeholders engagement Project documents updates (Project
(P) register, req. documentation) assessment matrix) schedule, stakeholder register)
EEF & OPA Comm. models & comm. methods
Interpersonal & team skills (Comm. styles
assessment, political/ cultural awareness)

C Comm. Mgt. plan (Resource /comm.

mgt. plan, stakeholders engagement
Comm. technologies
Comm. methods
Project communications
Project mgt. plan updates (Comm. mgt. plan,
PM 90% tasks are communication
Choice of media

O Manage Comm.
plan)
Project documents (Stakeholders
Comm. skills (Comm. competence, feedback,
nonverbal, presentation)
stakeholder engagement plan)
Project document updates(Issue log,
Formal / informal written
Formal / informal verbal
register, change log, issue log, Project reporting lessons learned register, stakeholder & risk Effective & efficient communications
M (E) lessons learned register, quality Interpersonal & team skills (Active listening, register, project schedule) Non-verbal issue
report, risk report) conflict mgt. political/ cultural awareness, meeting OPA updates
M Work performance reports mgt., networking)
EEF & OPA PMIS & Meetings
Project Mgt. plan (Resource /comm. PMIS Work performance Info. Communication blocker...
mgt. plan, stakeholders engagement Expert judgment Project mgt. plan updates (Comm. mgt. plan,
plan) Meetings stakeholders engagement plan)
Monitor Comm. Project documents (lessons learned Data analysis (stakeholders engagement Project document updates (Lessons learned
(M&C) register, issue log, project comm.) assessment matrix) register, issue log, stakeholder register)
Work performance data Interpersonal & team skills (Observation & CR
EEF & OPA conversation)
 Process Inputs Tools and Techniques Outputs Remarks

Project mgt. plan (All component) Expert judgment Risk management plan Risk tolerance
Plan Risk Mgt. (P) Project documents (Stakeholder Data analysis (Stakeholder analysis) (Risk categories, PI matrix, impact scale) Risk utility/appetite
register)Project charter, EEF & OPA Meetings Risk threshold
Project mgt. plan (Risk/ req./ cost/ Data gathering (Checklist, interviews, Risk register Techniques
schedule/ quality mgt. plan, scope/ brainstorming) Delphi Technique
cost/ schedule baseline, stakeholder Data analysis (Assumptions & constraint analysis, Risk report current reality tree (CRT)
engagement plan) document analysis, root cause analysis, SWOT Ishikawa diagram
Project documents (Issue/ assumption analysis) Project documents (Assumption log, issue Influence diagram
Identify Risks (P) log, cost/ duration estimates, lessons Interpersonal & team skills (Facilitation) log, lessons learned register) SWOT—> O positive risk, T negative risk
learned/ stakeholder register, Prompt lists Prompt list eg. PESTER (political, economic,
resource req., req. documentation) Expert judgment social, technological, legal, environmental)
Procurement documentation
Agreement, EEF & OPA
Project documents (Risk register, Data gathering (Interviews) Project documents updates (Assumption log, List of prioritized Risks (ranking / score)
Perform assumption log, stakeholder register) Data analysis (Risk data quality assessment, risk issue log, risk report, risk register) Watchlist
Project mgt. plan (Risk mgt. plan) PI assessment & other parameter) Risk in near term (Risk urgency assessment)
Qualitative Risk EEF & OPA Interpersonal & team skills (Facilitation)
Analysis (P) Risk categorization, Expert judgment
Data representation (PI matrix, hierarchical charts)

R Project documents (Risk register,

assumption log, risk report, basis of
Data gathering (Interviews)
Interpersonal & team skills (Facilitation)
Project documents updates
(Risk report)
Sensitivity analysis (tornado diagram)
Decision Tree - Expected Monetary Value
I Perform
Quantitative Risk
estimate, cost/ duration estimates,
cost/ schedule forecasts, milestone
Data analysis (Sensitivity/ decision tree analysis,
simulation, influence diagrams)
analysis (EMV)
Monte-Carlo Technique
S Analysis (P) list, resource req.)
Project mgt. plan (Risk mgt. plan)
Representation of uncertainty
Expert judgment Prioritized list of quantified risks
K EEF & OPA
Project documents (Risk/ lessons Data gathering (Interviews), Interpersonal & team CR Negative: Escalate, Avoid, Transfer, Mitigate
learned/ stakeholder register, skills (Facilitation), Expert judgment Project documents (Risk/ lessons learned Positive: Escalate, Exploit, Share, Enhance
resource calendars, project schedule, Strategies for threats, Strategies for opportunities, register, project schedule, risk report, Accept: Active (contingency) or passive
Plan Risk risk report, project team assignments) Strategies for overall project risk, Contingent assumption log, cost forecast, project team
Responses (P) Project mgt. plan (Risk / resource mgt. response strategies assignments) (Risk owner, secondary risk, residual risk)
plan, cost baseline) Data analysis (Alternative/ cost benefit analysis) Project mgt. plan (Schedule/ cost/ quality/
EEF & OPA Decision making (Multi-criteria decision analysis) resource/ procurement mgt. plan, cost/
schedule/ scope baseline)
Project mgt. plan (Risk mgt. plan) Expert judgment Project documents updates (Issue log,
Project documents (Risk register, risk PMIS lessons learned register, risk register, risk
Implement Risk report, lessons learned register) Interpersonal & team skills (Influencing) report, project team assignments)
Responses (E)* OPA CR

Project mgt. plan (Risk mgt. plan) (Risk) Audits Work performance information Work around
Project documents (Risk register, risk Data analysis (Technical performance analysis, CR & OPA updates
Monitor Risks report, issue log, lessons learned Reserve analysis) Project mgt. plan updates (any components)
(M&C) register) Meetings Project documents updates (Issue log,
Work performance data lessons learned register, risk register, risk
Work performance reports report, assumption log)
 Process Inputs Tools and Techniques Outputs Remarks

Project charter Data analysis (Make-or-buy analysis) Procurement mgt. plan Buyer risk from low to high: FFP-> FPI->
Business documents (Business case, Expert judgment Procurement strategy FPEPA -> T&M-> CPIF-> CPAF-> CPFF
benefit mgt. plan) Data gathering (Market research) Bid documents Final price and PTA formula
Project mgt. plan (Scope/ quality/ risk Meetings Procurement statements of work Normal practice: RFP->CR, IVB->FFP , RFQ-
mgt. plan, scope baseline) Source selection analysis Make-or-buy decisions >T&M
Plan Project documents (Milestone list, req. Independent cost estimates You are buyer!
P Procurements (P) documentation, risk register, resource
req., stakeholders register, project
Source selection criteria,
CR & OPA updates
R team assignments, req. traceability
matrix)
Project documents updates (Lessons
learned register, risk / stakeholder register,
O EEF & OPA req. documentation, req. traceability matrix,
milestone list )

C Project mgt. plan (Scope/ risk/ comm./ Bidder conference Selected sellers Agreement terms: Retainer, termination
req./ procurement/ configuration mgt. Data analysis (Proposal evaluation) Agreement, CR & OPA updates clause, alternative dispute resolution (ADR),
U plan, cost baseline)
Procurement documents (Lessons
Expert judgment
Advertising
Project mgt. plan updates (Quality/ risk/
comm./ req./ procurement mgt. plan, cost/
force majeure, privity, oligopoly, centralize /
decentralize contracting, etc.
R Conduct learned register, risk / stakeholder
Procurements (E) register, req. documentation, project
Interpersonal & team skills (Negotiations) schedule/ scope baseline)
Project document updates (Lessons learned
E schedule)
Procurement documentation
register, risk / stakeholder register, req.
documentation, req. traceability matrix,
M Seller proposals
EEF & OPA
resource calendars)

E Project mgt. plan (Risk/ procurement/ Expert judgement Closed procurements Negotiation Tactics: Fait Accompli, , good guy
change req./ mgt. plan, schedule Claims administration Work performance info. bad guy, limited power, missing man,
N baseline) Data analysis (Performance reviews,Earned value Procurement documentation updates deadline.... ADR
Procurement documents (Assumption analysis, Trend analysis) CR & OPA updates
T Control log, lessons learned register, risk / Inspections Project mgt. plan updates (Risk/ Procurement file
Procurements stakeholder register, milestone list, Audits procurement mgt. plan, schedule/ cost
(M&C) req. documentation, quality reports, baseline)
req. traceability, matrix) Project documents updates (Lessons
Agreement, Work performance data learned register, risk / stakeholder register,
Procurement documentation resource requrement, req. traceability,
Approved CR, EEF & OPA matrix)
 Process Inputs Tools and Techniques Outputs Remarks

Project charter Data analysis (Stakeholder analysis, document Stakeholder register Stakeholder mapping grid: manage closely,
Business documents (Business case, analysis) CR keep inform, keep satisfy, monitor
benefit mgt. plan) Data gathering (Questionnaires & surveys, Project documents (Issue log, risk register,
Project documents (Change log, issue brainstorming) assumption log) Power/Interest grid, Power/ influence grid,
Identify
log, req. documentation) Data representation ( Stakeholder mapping/ Project mgt. plan (Comm./ risk/ req. mgt. Impact/ influence grid, Salience model
Stakeholders (I) Project mgt. plan (Comm. mgt. plan, representation) plan, stakeholder engagement plan)
stakeholder engagement plan) Expert judgment
Agreements Meetings
S EEF & OPA

T Project charter
Project documents (Change/ issue/
Expert judgment, Meetings
Data analysis (Assumption & constraint/ root
Stakeholders engagement plan Stakeholder Engagement Assessment
Matrix
A Plan Stakeholder
assumption log, project schedule, risk/
stakeholder register )
cause analysis)
Data gathering (Benchmarking)
Classification: Unaware, Resistant, Neutral,
Supportive, Leading
K Management (P) Project mgt. plan (Resource/ comm./
risk mgt. plan)
Data representation ( Stakeholder engagement
assessment matrix, mind mapping)
E Agreements
EEF & OPA
Decision making (Prioritization / ranking)

H Project documents (Lessons learned/ Communication skills (Feedback) Project documents (Issue/ change log,
stakeholder register, Change/ issue Interpersonal & team skills (Conflict management, stakeholder/ lessons learned register)
O Manage log) political/ cultural awareness, negotiation, Project mgt. plan updates (Comm. mgt. plan,
Stakeholder Project mgt. plan (Change/ comm./ observation/ conversation) stakeholder engagement plan)
L Engagement (E) risk mgt. plan, stakeholder
engagement plan)
Ground rules
Meetings, Expert judgement
CR

D EEF & OPA

E Project documents (Issue log, risk/

stakeholder/ lessons learned register,
Meetings
Data analysis (Alternative/ root cause/ stakeholder
Work performance information
Project documents (Issue log, risk/
project communications) analysis) stakeholder/ lessons learned register)
R Monitor Project mgt. plan updates (Comm./ Communication skills ( Feedback, presentation) Project mgt. plan updates (Comm./ resource
resource mgt. plan, stakeholder Data representation ( Stakeholder engagement mgt. plan, stakeholder engagement plan)
Stakeholder
engagement plan) assessment matrix) CR
Engagement EEF & OPA Decision making (Multi criteria decision analysis,
(M&C) Work performance data voting)
Interpersonal & team skills (Political/ cultural
awareness, leadership, active listening,
networking)

Select method: constrained optimization or benefit measurement. Balance scorecard, OPM (Portfolio, Program, Project), PMO (MBO, configuration, support, control, direct),
Project/Functional/(S,B,W)Matrix Organization (PM/PC/PE), Predictive(plan driven)/Iterative/Incremental/Adaptive(change driven, Agile)/Hybrid life cycle