Back to top
Guest reviews Write a review
7.6 Good
4,485 reviews
Sort Filter
Poor: 3-5 (215)
Nasser
N 4.0
Sweden
Reviewed: 26 October 2024
Disappointing
För varmt vattnet gå inte duscha det tag två dagar för
byta rummet andra rummet var ju samma vi lämnade
hotellet två dagar innan. Vi fick inte tillbaka pengarna fast
vi betalade på plats. De vill att vi ska prata med er
Show translation
Standard Double or Twin Room
11 nights · October 2024
Family
Helpful Not helpful
Adam 3.0
Poland
Reviewed: 21 May 2022
Poor
Very noisy, airplane every 2 minutes.
Standard Double or Twin Room
1 night · May 2022
Family
Hotel response:
Dear Valued Guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Zahriul
Z 3.0
United States
Reviewed: 22 October 2024
Awful according to money wise.
Location
Staff wasn’t friendly and helpful.
Breakfast was awful! Everyday was same things. it was
like vegetarian breakfast almost everyday.Can’t even
have piece of bread!
Standard Double or Twin Room
5 nights · October 2024
Couple
Helpful Not helpful
Shejeer
S 4.0
United Arab Emirates
Reviewed: 28 March 2024
Disappointing
The reception staff was very rude and impolite. We had
an issue during check in and we had to ask for the
manager as the staff was rude. Finally, when we went to
checkout, he was behaving as if taking revenge. He was
teasing us in Philippines language as if talking to his
coworker. Caught the English phrase “they are Bill Gates”
in between his conversation. It is not acceptable to
handle customers this way, teasing and laughing at them
during check out. We would never ever choose this hotel
again …
Standard Double or Twin Room
2 nights · March 2024
Family
Helpful Not helpful
1 person found this review helpful.
Al-nabhani
A 4.0
Oman
Reviewed: 12 March 2024
Disappointing
The location
The buffet and the noise of plan
Standard Double or Twin Room
1 night · January 2024
Family
Helpful Not helpful
La
L 3.0
Iraq
Reviewed: 5 March 2024
Poor
I took room with breakfast for one week but the food
same every day
Standard Double or Twin Room
7 nights · March 2024
Family
Helpful Not helpful
Daryl
D 3.0
United Arab Emirates
Reviewed: 3 March 2024
Poor
Clean room and the staff are Polite and accomodating
It's far from the metro station, and there's no coffee, tea,
toothbrush, toothpaste, available in the room. And No
swimming pool.
Standard Double or Twin Room
1 night · March 2024
Couple
Helpful Not helpful
Jamil 4.0
Qatar
Reviewed: 12 December 2023
This review has been hidden because it doesn't meet our
guidelines.
Standard Double or Twin Room
4 nights · December 2023
Couple
Irene
I 4.0
Uganda
Reviewed: 18 August 2023
Disappointing
Sudiq at the reception was very nice and helpful. He tried
to get us in the same level but the hotel was full. I salute
Dev the housekeeper, he is exceptional and deserves a
raise in salary. He goes beyond and above.
The rest of the service has deteriorated. The cup for tea
was cracked, the sugar was one packet, and they provide
tea in the room which has sugar but they don't give
spoons. The TV in my room was off. I thought there is a
supervisor to check most things to be in good condition
before another guest checks in.
Standard Double or Twin Room
2 nights · August 2023
Group
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Nerkattipoyil 4.0
Qatar
Reviewed: 20 June 2023
not bad
in city
travel sustainable
Standard Double or Twin Room
4 nights · June 2023
Group
Hotel response:
Dear Valued Guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Caroline 3.0
Ireland
Reviewed: 9 April 2023
Poor
Clean and renovated recently.
The staff are very patronising and rude. The area does
not feel safe.
Standard Double or Twin Room
2 nights · April 2023
Couple
Hotel response:
Dear Valued Guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Ibrahim 4.0
Oman
Reviewed: 21 January 2023
Disappointing
friendly reception
location
Too much noise from the airplanes, every 15 minutes a
plan flys across your window, it seems like it's flying in
your room, I couldn't sleep well.
The drainage system is poor in the path room
Standard Double or Twin Room
2 nights · January 2023
Couple
Hotel response:
Dear Valued guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Ahmad
A 3.0
United Kingdom
Reviewed: 17 January 2023
Poor
Rooms were clean
Washrooms draining system was poor plus no cots even
though i requested them a week in advance
Standard Double or Twin Room
1 night · January 2023
Family
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Kevin
K 4.0
Rwanda
Reviewed: 11 October 2022
can improve
i liked the room, cleaners were so good and respectful.
the receptionist was so rude and racist.
Standard Double or Twin Room
1 night · September 2022
Solo traveller
Hotel response:
Dear Valued Guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Small
S 4.0
United Arab Emirates
Reviewed: 5 August 2022
Disappointing
Publication of my information
Deluxe Double or Twin Room
4 nights · August 2022
Family
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
April 4.0
United Arab Emirates
Reviewed: 17 July 2022
Disappointing
they dont coordinate
i request several times for my request which doesnt make
sense
Standard Double or Twin Room
2 nights · July 2022
Couple
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Joseph 4.0
United States
Reviewed: 3 July 2022
Worst
Parking is at the back of the building. City Avenue Hotel
Al Rigga is way better. I lodged here last year October
2021 and they collected 200 dirham from me as a deposit
until now, they haven’t figure out how to pay me back. I
called and visited the same hotel this year June 2022.
Yet, they can’t figure how to pay me back.
No microwave, no kitchen. If your flight arrive in the
motioning, you will have to wait until 2pm before you
check in even when there are rooms available. Very
stupid and moronic policy! I lodged here last year
October 2021 and they collected 200 dirham from me as
a deposit until now, they haven’t figure out how to pay me
back. I called and visited the same hotel this year June
2022. Yet, they can’t figure how to pay me back.
Standard Double or Twin Room
7 nights · July 2022
Group
Helpful Not helpful
Toaah 4.0
Bahrain
Reviewed: 15 June 2022
Disappointing
clean rooms
service was not that much and its noisy with bad smell
coming from the next building, there is no taxi near the
hotel
Standard Double or Twin Room
3 nights · May 2022
Couple
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Akash 3.0
United Arab Emirates
Reviewed: 13 May 2022
Below average
The TV.
The parking was trash. The lights in room kept flickering.
Standard Double or Twin Room
1 night · May 2022
Group
Hotel response:
Dear Valued Guest,
We very much appreciate your...
Continue reading
Helpful Not helpful
Josee 3.0
Australia
Reviewed: 11 May 2022
Poor
Not sure
Breakfast was poor and always the same. The room was
very small and smelling.
Standard Double or Twin Room
16 nights · March 2022
Family
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Braham 4.0
United Arab Emirates
Reviewed: 5 April 2022
Disappointing
Room is ok
TV don't have access of internet and bed and pillows are
not proper vacuum we get nose allergy
Standard Double or Twin Room
1 night · April 2022
Couple
Hotel response:
Dear Valued guest,
We very much appreciate your comments...
Continue reading
Helpful Not helpful
Noor 4.0
Australia
Reviewed: 5 January 2025
The room size was good but hotel location and
breakfast was not good
The location is not suitable for family
The breakfast was bad
Standard Double or Twin Room
2 nights · January 2025
Family
Helpful Not helpful
Pavithra
P 4.0
India
Reviewed: 18 December 2024
waste of money
only the location.
washroom not good at all
Standard Double or Twin Room
4 nights · December 2024
Couple
Helpful Not helpful
Amine 3.0
Netherlands
Reviewed: 17 November 2024
Poor
When checking in, they will ask you for a deposit. In my
case, they asked for €50. If everything is alright, you will
receive exactly this amount back when checking out. Well
very surprisingly, when I wanted to check-out they lost
my deposit. They didn’t had €50 anymore. First they tried
to tell me that i didnt gave a deposit. Luckily I still had my
receipt. After that, they wanted to give me dirhams. I
didnt need dirhams at all, because we were going to the
airport to leave Dubai. In the end, I had t accept the
dirhams, because time was ticking.
I am afraid this trick is done more often. Be careful!
Standard Double or Twin Room
3 nights · November 2024
Family
Helpful Not helpful
Azza 4.0
Oman
Reviewed: 12 November 2024
Far below my expectations
Fast response to requests
The windows are not soundproof
The food is very bad , deficient in varieties.
The cards were not activated for the whole staying time,
had to be reactivated multiple times
Standard Double or Twin Room
3 nights · November 2024
Couple
Helpful Not helpful
The guest reviews express the personal opinions of
Booking.com customers who filled out a questionnaire
after their stay at the hotel. These opinions do not
necessarily represent the views of Booking.com.
See our Review Guidelines
Back Reserve
