IX - Unit 1 Communication Skills_1
IX - Unit 1 Communication Skills_1
1. What is communication?
Ans:- The act of giving, receiving and sharing information is known as communication. Signs
and signals provide information. Communication can take the form of speaking, writing or any
other medium. The word ‘Communication’ comes from the Latin word communicare, which
means ‘to share’.
2. How many types of communication methods are there?
Ans:- There are main three types of communication methods –
1. Verbal communication 2. Non-Verbal communication 3. Visual communication
3. What are the various elements of a communication cycle?
Ans:- The various elements of a communication cycle are –
Sender – The person beginning the communication.
Message – The information that the sender wants to convey.
Channel – The means by which the information is sent.
Receiver – The person to whom the message is sent.
Feedback – The receiver’s acknowledgment and response to the message.
4. What are the seven elements that influence the communication skills?
Ans:- There are 7 different factors which affecting perspectives in communication –
i. Language ii. Environment iii. Visual perception iv. Culture
v. Feelings vi. Prejudice vii. Past experience
5. What is effective communication?
Ans:- There are 7C’s effective communication which are applicable for both written as well as
oral communication. These are as follows:-
i. Clear – Always say clearly, what you want to say.
ii. Concise – Always use simple language and say only what is required.
iii. Concrete – Always use proper words and phrases in the sentences.
iv. Correct – Always use correct spelling and grammar in the sentences.
v. Coherent – Your word should be related to the main topic and your word should make
sense.
vi. Complete – Your message should be complete and have all the needed information.
vii. Courteous – Be honest, respectful and friendly with others.
6. What is verbal communication? Also write down its type.
Ans:- Sounds, words, languages and speech are all examples of verbal communication.
Speaking is one of the most effective and often used in verbal communication methods.
i. Interpersonal communication ii. Written communication
iii. Small group communication iv. Public communication
7. What are the advantages and disadvantages of verbal communication?
Class 9/ unit 1/ Communication Skills/1
Ans:- Advantages of verbal communication –
i. Time Saving – We can express our thoughts easily and quickly and it is an easier form of
communication.
ii. Quick Feedback – We can get a quick response from the listener.
Disadvantages of verbal communication -
i. Cultural Difference – The cultural difference is the main disadvantage of verbal
communication.
ii. Language Barriers – Difficult to share thoughts or ideas in different languages.
8. What is non-verbal communication?
Ans:- Without using word if you are sending some information to others is known as non-verbal
communication. Some of the non-verbal communication’s are –
i. Eye Contact ii. Gestures iii. Expressions iv. Posture
9. What is verbal communication and its type?
Ans:- Sounds, words, language and speech are all examples of verbal communication.
Speaking is one of the most effective and often used in verbal communication methods.
i. Interpersonal communication ii. Written communication
iii. Small Group communication iv. Public communication
10. What are Written Skills? How to improve writing skills?
Ans:- If you are sending any message or instruction through writing is known as written
communication. Written communication is important because it communicates the message
with clarity.
Areas to improve writing skills
i. Improve your vocabulary ii. Capitalization rules iii. Punctuation iv. Basic parts of speech
11. What is the difference between verbal and non-verbal communication? Explain with
examples.
Ans:-
Sr. Verbal Communication Non-Verbal Communication
No.